SUMMARY:

• Over 7+ years of experience in teh field of IT industry which includes 6+ years of experience as Salesforce Developer/Administrator in SalesForce.com, Sales Cloud, Service Cloud, Marketing cloud, CPQ, CRM Platform across multiple industries involving building, customizing, developing and administering on cloud applications and 1 year of experience on development of software applications using JavaScript and NodeJs.
• Extensive experience in Salesforce Customization, creating Roles, Profiles, Page Layouts, Record Type, and Assignment Rule, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow,
• Customer Service and Support Administration. Worked on teh enhancements where we used teh Lightning Web Components and Aura Components together in teh applications wif no visible differentiation to teh end - users.

TECHNICAL SKILLS

Salesforce.com: Apex Language, Apex Trigger, Apex Class, Visual force (Page layout, Controller). Templates, Formula Fields, Validation rules, workflow and approvals, AppExchange, Data export and Import wizard

Custom Integration& management tools: Workflow & Approvals, Field updates, Outbound/Inbound Messages, Reports, Custom Objects, Custom Settings, Custom Labels, Account Management, Contact Management, Pipeline Management, Email Services, Security Controls & Custom Application and Sandbox environment, Lightning Experience, Jenkins

Force.com tools: Apex API, Apex Data Loader, ETL Data Extraction, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector, Workbench and Eclipse IDE wif plug-in, Migration tool, Lightning web Components (LWC), Lightning Component Framework, Lightning App Builder.

Relational DB: SQL, SOQL, SOSL, Schema Builder

Operating Systems: MS Windows, Linux, Unix.

Programming Languages: C, C++, JAVA, HTML, CSS, JavaScript, Node Js

PROFESSIONAL EXPERIENCE

Senior Salesforce Developer

Confidential, Washington DC

Responsibilities:

• Implemented teh Lightning Web Components pagination to Navigate to teh different pages by sequential number
• Implemented Einstein Chabot in customer community using embedded service chat
• Worked on Vlocity cloud functionality to do Gap analysis to shore up any gaps between existing and upcoming capabilities
• Implemented Complex and Reusable Components in Vlocity
• Involved in teh Vlocity Integration procedure
• Optimized and improved teh overall runtime of Data raptor and Vlocity Integration Procedures using best practices
• Implemented Lightning web components to pass teh carousal component to embedded service chat
• Migrated teh knowledge articles from Salesforce classic to Lightning and implemented feature topics to share these articles wif teh customers in teh community
• Implemented Single sign-on process wif Octa and Salesforce for teh internal users to sign-in
• Interacted wif various business team members to gather teh requirements and documented teh requirements
• Involved in API/Web Service design and developing technical specifications for teh Salesforce.com (SFDC)
• Interface Designing using Visualforce page and their supportive Controller Classes
• Automate teh functionality by writing Triggers and Apex Classes
• Involved in using lightning, process builder and workflows
• Quote-to-Cash solution implemented using APTTUS CPQ
• Clear understanding of teh Apttus CPQ
• Experience on performing Steel Brick CPQ related configuration for product setup, process builders, flows and approval rules
• Worked on configuring and implementing Apttus CPQ and accountable developing TDDS, finalizing design & deployment of access control and data visibility protection models on salesforce using positions, identities, approvals, user groups, queues, OWDs, sharing rules etc
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on logic and Interactions in Lightning Applications
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce Objects
• Used it to read, extract, and load data from comma-separated values (CSV) files
• Packaged and Deployed components from Sandbox to higher environments using CICD Process
• Designed, developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in teh applying
• Environment: Salesforce.com, Force.com, Apex, Data Loader, SOQL, SOSL, Communities, CRM, Import Wizard, Aura Framework, Eclipse IDE, Sales Cloud, Service Cloud, GitHub, Controllers, Visual force Pages, GitHub and Triggers.

Sr. Salesforce Developer

Confidential Hartford, CT

Responsibilities:

• Developed Lightning apps using lightning Components and made them compatible wif salesforce1 mobile app
• Maintenance of installed Managed Packages in lightning using Apex
• Experienced in using Data Migration tool called Data Loader
• Worked on teh components that have no User Interface in Lightning Web Components and reused those components in other components to make them more efficient than Static Resources
• Worked on leveraging Lightning Data Service (LDS) wif Lightning Web Components by accessing data and metadata from all Standard and Custom objects
• Experience wif Embedding Lightning Web Components inside teh Aura Components
• Worked on Communicating teh Lightning Web Components and Aura using Public API's and Events
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows
• Configured complete PLI wif different charge types and charge type criteria combinations for all teh products and services using Steel brick CRM
• Created integration wif Steelbrick CPQ and CLM applications and automating processes on salesforce1 platform
• Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule
• Implemented Skuid pages from Salesforce classic to lightning and migrated teh Skuid apps to lightning
• Integrating on premise Mainframe Case, CPQ and reporting systems wif Salesforce REST APIs
• Worked on Lightning Web Components
• Worked on customization of visual force to have lightning experience for desktop and mobile applications
• Worked on retrieving some data and its functionality from Third-Party API's and displayed wifin teh components
• Experience wif deploying from Sandbox to Production using Force.com Migration tools like Force.com IDE, Change Sets, ANT, and Jenkins
• Experience wif developing and configuring Dashboards, Ad hoc Reports and Report Folders, Report Types for different user profiles based on teh need in teh organization
• Configured teh settings and communication templates and granted high volume portal users to objects in customer portal
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules
• Utilized field-level security alongside page designs to manage access to specific fields.

Salesforce Developer

Confidential, Minneapolis, Minnesota

Responsibilities:

• Extensively working on agile methodology and attending Daily status/standup meetings
• Developing Lightning components and Lightning pages using LWC, controllers, and Aura UI framework
• Daily Administration of Cases managed Case object and routing of cases to respective representatives through assignment rules
• Develop Apex coding using FFLIB source framework
• Integrated salesforce wif Mule Soft, as a multipoint database solution
• Using ANT tool to migrate from Dev to QA
• Involved in large-scale data migration, act as a liaison for importing data from different CRM systems (RedTail CRM, ACT, and Goldmine & Gorilla) into Salesforce
• Used Custom Controllers, Controller extensions, wrapper classes wif apex classes, Visualforce pages to perform operations on Standard and Custom Objects
• Lightning Web Component for building Community Pages using Responsive CSS
• Created Conga templates, Conga queries, Conga Triggers, switched Conga Fields & Displayed (Hide/Show) Conga tables accordingly
• Packaged metadata changes and apex classes and performed data migration wif teh help of snapshot, Metadata API, Git Hub repositories and Force.com
• Integrated salesforce wif BOX Platform for file storage integrated Salesforce wif DocuSign for signature collection
• Developed LWC component for Case & Contact creation via Social Handlers using social studio and blocked duplicate cases created from social studio using teh same component
• Used SFDX for package development using VS code
• Integrated third party integration wif ERP (Marketing Cloud, Service Cloud)
• Worked on Knowledge Articles to update accordingly to publish at individual & bulk levels on LWC
• Worked on various SFDC implementations that covered Sales cloud and Financial Service Cloud
• Installed teh Financial Services Cloud managed package and teh unmanaged extension package
• Custom enabled Financial Services Cloud installation
• Deploying application components across various sandboxes and production orgs using Force.com IDE, Change Set
• Worked on utilization management (UM) for preauthorized product requests.

Java Developer

Confidential Memphis, TN

Responsibilities:

• Worked wif OOPS concepts such as Inheritance, Encapsulation, Abstraction and Polymorphism
• Expertise in performing operations such as Collections, Exception Handling and Multithreading
• Developed web applications using Spring MVC framework
• Setup teh class path for teh Java JDK and managed teh JVM (Java Virtual Machine) settings
• Involved in Analysis, Design and Development of different phases of Process Flow module
• Designed and developed highly customized front-end screens using framework library, JavaScript, HTML, CSS as a Rich Internet Application (RIA)
• Designed Graphical User Interfaces using JSP's
• Implemented teh front end using HTML5, CSS3, JavaScript and used Angular JS, Bootstrap, AJAX to get teh data from teh server asynchronously by using JSON objects
• Responsible for teh analysis, documenting teh requirements and designing teh application based on J2EE standards
• Used JavaScript libraries to create slider and page-turning animations on calendar widgets
• Developing Intranet Web Application using J2EE architecture, using JSP to design teh user interfaces and Hibernate for database connectivity
• Environment: Salesforce, Force.com IDE, Apex, Visualforce, Apex Data Loader, JavaScript, Developer Console, AJAX and NetBeans.