SUMMARY

• Certified Salesforce Developer wif around 12+ Years Proven experience in Salesforce Development and Design.
• Exceptional proficiency in Apex Classes Visualforce Migration Tool and other programs in Salesforce developer toolkit.
• Advanced Knowledge of Salesforce applications, such as Sales Cloud, Service Cloud and Salesforce Platform.
• Experience wif use of teh Salesforce.com APIs (via java, or through web services) to integrate Salesforce.com wif other tools.
• Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visual Force Pages, Components, Tabs, Custom.
• Extensively exposed to creating Objects, Field, Record Types, Workflows, Approval processes, Escalation rules, Assignment rules, Validation rules, Email services, Data Migration activities, Custom page layouts, Custom fields and other standard functionalities.
• Has good experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Hands on experience wif Salesforce Lightning Component Design System and Involved in developing salesforce Lightning Apps, Components, Controllers and Events.
• Good knowledge in understanding of Salesforce.com Governor Limits wif an ability to optimize code to respect those limits.
• Proficient in all Salesforce Administration tasks such as maintaining Documents, Libraries, Creation of Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and Events.
• Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, Migrating code from one Sandbox to teh other).
• Good understanding of Software Development Lifecycle (SDLC) wif expertise in Requirement Gathering, Analysis, Designing, Development and testing.
• Experience wif Salesforce Service cloud implementation and Sales cloud
• Expertise in using Eclipse IDE, Force.com and Site.com, Communities. Implementation of Salesforce.com Sales Cloud, Service Cloud, Marketing Cloud, Collaboration and Communities Cloud.
• Experience in creating various Reports (Summary Reports, Matrix Reports, Pie charts, Dashboards and Graphics) and Report Folders.
• Has a good experience Lightning Web Components, Create Lightning Web Components, Fields, Properties, and Attributes, Communicate wif Events, Mobile - Ready Components, Understand Mobile Development for Lightning Web Components, Create Responsive Layouts, Work wif Salesforce Data, Lightning Data Service, Work wif Records Using Base Components, Security wif Lightning Locker, Components in Salesforce Experiences, Lightning Out Markup, Lightning Out Dependencies.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility, Data Extraction, Data Import Wizard and Data Export Wizard.
• Good experience in SFDC related technologies such as Apex, Visualforce, Apex triggers.
• Used Force.com Web services API and outbound messaging for implementing web services through WSDL in teh application for access to data from External systems and websites.
• Configured and maintained User Profiles, Role hierarchy, Sharing rules and Security Password policies.
• Proficient in user interface and web technologies like HTML, XML, CSS, AngularJS, JSP, JavaScript, WSDL, and SOAP.

TECHNICAL SKILLS

Salesforce: Salesforce CRM, Lightning Components, Applications Events, Triggers, Apex, LWC, Visualforce Pages/Components, Web Services, Workflows, Approval Process, Opportunity Management, Custom Objects, Dashboards, Snapshots, SOQL, and SOSL.

Force.com Tool: Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, AppExchange

Integration Tools: Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Field updates, reports

Languages: Apex, SOQL, C, SQL.

Web Technologies: XML, JavaScript, HTML, CSS, AngularJS, JSP, WSDL, and SOAP.

Mobile Application Tools: SalesForce1

PROFESSIONAL EXPERIENCE

Confidential

Sr. Salesforce Developer

Responsibilities:

• Responsible for supporting CRM wif data research/analytics and managing temporary staffing sourcing initiatives as required.
• Working on Salesforce Lightning implementation along wif Apttus products like Configure Price Quote (CPQ), Contract Level Management (CLM) and Quote-To-Cash (QTC).
• Working as Primary Point of Contact for Off-Shore for Dev, Support and DevOps activities.
• Responsible for clarifying client requirements, business needs and project objectives, via feedback sessions and client meetings, delivering solution to our customer.
• Supporting actual field users in use of teh application wifin defined SLAs.
• Implemented Salesforce Service Cloud&Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Worked on all configuration level changes in teh Org e.g., creation of Objects/fields, Layout creations and updates, Validation rules, Workflows, Approval Processes, Sharing settings etc.
• Conducting user story grooming meetings wif client team and end users to create new user stories and functionality discussion.
• Experience in integrating wif external systems using SOAP API, Rest API.
• Experience in working wif call in and callouts API’s
• Responsible to provide operational support to customers, implementation of strategic initiatives.
• Worked onSalesforceLightningProcess Builder to easily automate Business Processes.
• Developed re-usable UI Components wifLightningComponent Framework.
• Responsible to implement process improvements in vendor management system.

Confidential

Sr. Salesforce Developer

Responsibilities:

• Created Lightning component using JavaScript and design parameters from Lightning design system for better look and feel.
• Created many Email Templates and Mail Merge Templates and was involved in doing teh mail merge for different standard and custom objects in Lightning experience.
• Developed Apex Classes, Controller Classes and Apex Triggers for different functional needs in teh application.
• Used Lightning Connect to integrate order data from an external data source, wifout writing a line of code
• Used Service cloud to embed customer support directly into teh Mobile app.
• Developed Apex classes on Force.com platform to customize application according to functional needs. Created custom pages wif Lightning components.
• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Agile Development Methodology was followed for teh implementation
• Managed Salesforce integration wif existing systems and third-party providers.
• Designed and developed solutions using Service Cloud automation (Flow, process builder, quick actions, macros, quick text).
• Collaborate wif stakeholders and execution team to define and implement solutions using teh Salesforce Service Cloud on Lightning Platform.
• Interacted wif various Business users forrequirements gathering.
• Designed, developed, and deployed teh Custom objects, Entity-Relationship data model, Formulas, Validation rules on teh objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to teh needs of teh application.
• Developed variousCustom Objects, Tabs, validation rules, formula fields.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Experienced in working wif Email-to-case, Live chat, Omni channel.
• Configured teh Account, Business Units and data filters, created new users, assigned appropriate roles and configured security settings
• Used Change sets to deploy components from source to target organizations.

Confidential

Sr. Salesforce Developer

Responsibilities:

• Worked on standard and custom S-objects on teh Salesforce.com (SFDC) wif a deep intent to meet teh requirements and enhancements to teh existing system architecture.
• Designed and developed Apex Classes and Apex Triggers for various functional needs in teh application.
• Developed Custom Visualforce Pages using Apex coding to meet teh requirements of teh Application
• Developed Apex Classes, Controller Classes and Apex Triggers for different functional needs in teh application.
• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created variousProfiles,Roles,Page Layouts, and Record Typesand configured thePermissionsbased on teh Organization hierarchy requirements.
• Perform detailed analysis of business and technical requirements and developed teh Apex classes using other Platform based technologies like Visual Force, Force.com IDE
• Extensive experience on S controls, Visualforce pages and Page layouts according to teh Business requirements
• Developed Lighting apps using Lighting Components and made them compatible wif salesforce1 mobile app.
• Extensive knowledge about Sales force setup menu, Configuration, Custom Application Development, Data Migration and Deployment of applications to Force.com platform

Confidential, Los Angeles

Salesforce Developer

Responsibilities:

• Created technical design document and functional design documents as per business requirement.
• Worked on Sales cloud such as Web-to-lead to support online lead capture, wif auto-response rules.
• Developed integrations to integrate data from Salesforce.com using SFDC APIs.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Fields and defined Field Dependencies for custom pick list fields.
• Implemented Case Assignment Rules to direct teh case to appropriate group such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on teh time frame and difficulty of teh case issues.
• Responsible for testing teh project New Product development
• Developed various Custom Objects, Tabs, validation rules, Components.
• Worked on Apex Classes and Visualforce pages to develop custom business logic.
• Worked wif SOQL & SOSL queries wif Governor Limitations to store and download teh data fromSalesforce.com platform database.