SUMMARY

• Overall 4+ Years of IT experience as strong Salesforce Admin, Salesforces Developer and Software Quality Assurance Engineer.
• Experience in classic to lightning migration and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization, and development application.
• Experience in Administration, Configuration, Implementation (SOAP API, Rest API, and Meta data API as Call - In and Call-Out services) and Support of Salesforce CRM and Salesforce SFA applications.
• Experience in modifying Visualforce pages to support the Lightning Experience and good understanding of lightning mode and its features.
• Good experience in GUI development using Visual Studio code.
• Hands on experience with Salesforce Lightning Builder, Salesforce lightning components.
• Strong in Aura Lightning framework with Applications, Components, Controllers, Stylesheets.
• Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Creating lightning pages using Web Component, controller, helper, style, documentation, render, design, SVG.
• Experience in building re-usable Lightning web components and using Lightning Framework.
• Good experience in developing salesforce Lightening Apps, Lightning Web Components, Controllers and Events.
• Implemented Salesforce Lightning Web Components for small set of users within the organization.
• Experience with the integrating SFDC and AppExchange partners such as MARKETO, CPQ/APTTUS (Config, Price & Quote).
• Created Custom objects for Quote and Quote lines and captured quote information for CPQ.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud, Community Cloud, and Service Cloud.
• Involved in QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting, etc.
• Customization of Apttus product by using Salesforce features like triggers, VF pages.
• Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.
• Strong experience in defining and managing custom Objects, creating page layouts, developing field validations, campaign Management, formulas and workflow rules using Salesforce.com and Eclipse IDE for Salesforce.
• Salesforce Marketing Cloud Administration, Configuration, Setup & activating the Marketing Campaigns in Salesforce.com.
• Good exposure to DML and SOQL.
• Experienced in full life cycle application development from requirements gathering and design to UAT (User Acceptance Testing).
• Working in Agile and Scrum development Environment; participating in daily scrum meeting and weekly project status meetings.
• Well versed in test planning, writing test cases and test scripts using SRS and executing them as per the test plans.
• Prepared Traceability Matrix to ensure the test case coverage for all requirements.
• Hands on experience with JIRA for Bug tracking and Project Management.
• Experience in testing Web application and Mobile applications.
• Well acquainted with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Lifecycle.

TECHNICAL SKILLS

SFDC Technology: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web services, Visualforce Pages, Visualforce Component and Controllers, Aura UI Framework, AJAX, Workflow & Approvals, Dashboards, Lightning component Framework, Sales, Service, Community cloud, Analytic Snapshots, Case Management Automation, Custom Objects, Sandbox Refreshments, Deployments (Change sets), SOQL, Process Builder, Workflow Rules, Approval Process.

Tools: Apex Data Loader and Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Apttus CPQ, Steel brick, JIRA, GIT, Selenium, VS Code, Eclipse IDE, ANT, COPADO, JENKINS

Languages: Apex, Core Java, Java Script

Operating systems: Windows, LINUX

Databases: Oracle 10g, Oracle 11g, SQL Server, DB2

Methodology: Agile, Scrum, SDLC, STLC

PROFESSIONAL EXPERIENCE

Confidential, MI

Salesforce Developer

Responsibilities:

• Responsible for requirements gathering from business users and prepare technical requirement specification document.
• Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Developed Apex triggers, Classes, and Controller Classes to achieve user’s desired functionality and have written the dependent test classes.
• Involved in Deployment of the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
• Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Experience with APPTUS CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Used HTTP Call out using JSON to fetch records/data from other system and display them on the fly in the Visualforce Page each time the page opens.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Designed and customized Visualforce pages using controller extensions, custom controllers, and standard controllers.
• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Designed and deployed Custom tabs, validation rules, and Approval Processes for automating business logic.
• Developed Web Service Callouts from Salesforce to External Applications usingREST API.
• Continuous integration of code in GitHub.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Involved in estimation and analysis for migration from classic to lightning.
• Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features. developed Lightning components and server-side controllers to meet the business requirements.
• Migrating existing Aura Components and Visual force page to Lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, events.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Worked on writing Apex Triggers, Apex Classes, Batch Apex and Scheduled Apex.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Provided product engineering and implementation support services with custom development and production support.

Environment: Salesforce.com Platform, Force.com IDE, Apex language, Apex Custom Controllers, Aura, Visual force pages, Lightning Web Component (LWC), Data Loader, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL, Apttus CPQ (Configure Price Quote), Integration, Triggers, Test Methods, Debugging, Web Services, HTML, JavaScript, Assignment Rules, Record Types, Sales & Service Cloud, Agile, Scrum, GIT.

Confidential

Salesforce Admin

Responsibilities:

• Performed detailed analysis of business and technical requirements.
• Created custom Objects as well as fields in Standard/Custom objects
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Customized the object using formula and validation.
• Created the Profiles and role hierarchy for profiles
• Provided permission via field level security on Service Object
• Set some OWD using sharing setting to give users object level security
• Worked on Apex triggers, classes to achieve user’s desired functionality.
• Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Designed and deployed Custom tabs, validation rules, and Approval Processes and Auto-Response Rules for automating business logic.
• Enabled Approval process for customer objects
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Reports and dashboards creation for visual representation.

Environment: SFDC, Apex, Data Loader, Import Wizard, Process Builder, Flow, Service Cloud, Triggers, Workflow, Validation Rules, Reports, Report Types, Custom Objects, Tabs, Email Services.

Confidential

Software Test Engineer

Responsibilities:

• Understanding the Requirements and functional Specification of a Sales and Customer Management Software named as The OrbitorSales.
• Participated in developing, Modifying and Executing scripts, based on project requirements
• Involved in test scripts review and debugging of modification existing scripts.
• Involved in re-testing & regression testing, validation of fixes including the defect tracking tool JIRA
• Tested application for functional testing, usability testing, compatibility testing & black box testing.
• Update Daily Status and Weekly Status Report.