SUMMARY

• Around 5+ years of experience in design, development, implementation, and support of PEGA Rules Process Commander (PRPC) projects.
• Excel in PRPC Core Technology and implementing complex rules for business scenarios.
• Engaged in requirement gathering, discussions with business and clients.
• Strong believer in PEGA PRPC guardrails and coding standards.
• Experience in implementing various PRPC components like Case Types, Stages, Steps, Data Pages, Decision tables, Map values, Validations, Declarative rules, SLAs, SOAP, Rest APIs, Listeners, Queue Processors, Job Schedulers, Report definition rules etc.
• Familiar with Operating Systems like UNIX and Windows.
• Software developer skilled at technical development, Communication, and presentation.
• Extensive experience in debugging tools like tracer, PAL, Live UI and Clipboard tools.
• Exposer in Software Development Life Cycle (SDLC).
• Extensive experience using Log Analysis tools like Splunk and defect tracking tools like HP ALM, JIRA.
• Engaged in requirement gathering, discussions with business and multiple clients.
• Good understanding of business processes, applicability of technology to streamlining business processes, expert in requirements definition, use case and requirement analysis, development, testing, maintenance and documentation.
• Detail - oriented, multitasker with strong organizational skills.
• Strong troubleshooting, installation, and configuration skills.
• Quick learner, Self-motivated, Excellent analytical and always a team member.
• Strong in Object-Oriented Programming concepts.
• Excellent Analytical Problem-solving skills with attention to detail and Persistence, Teamwork and Communications.
• Extensive experience in Banking and Insurance domain.
• Willing to explore in learning different modules in development and also a very fast leaner.

TECHNICAL SKILLS

Smart BPM Suite: PEGA PRPC (7.3V, 8.3V)

Programming Languages: SQL,PL/SQL, C, C++, Java Script, HTML

Application server: Tomcat, WebSphere

Markup Scripting Languages: HTML, XML, Java Script, AJAX, jQuery, and CSS

Design Tools: Microsoft Visio 2003/2005 Professional, UML

Operating Systems: Windows 7, Windows 2000/2003/XP, UNIX

Integrations: REST, SOAP, Web Services, RDB

Business Domains: Banking, Insurance, Healthcare.

PROFESSIONAL EXPERIENCE

Pega Developer

Confidential

Responsibilities:

• Involved in DCO sessions to create Application Profile, Discovery Maps and Run the Application Accelerator.
• Worked with case management using case type rule feature.
• Extensively involved in designing class structure to provide maximum reusability.
• Created high level Process Flows, Data Model, Security, Access Groups, Ruleset Stack.
• Developed UI to update Pega data tables.
• Created customized portal for maintenance of Data in Data Tables.
• Developing REST APIs for various systems across the Saudi customs.
• Implementing various PRPC components like Case Types, Stages, Steps, Data Pages, Decision tables, Map values, Validations, Declarative expressions, SLAs, Report definitions etc.
• Configured Queue Processors, Job Schedulers for Background processing.
• Configured email templates for notification requirements.
• Configured Data pages for loading reference data from various sources.
• Responsible for defect fixes and providing test support to the QA team.

Environment: - PEGA PRPC 8.6.x Case Management, Tomcat, PostgreSQL, Web Services, Kafka, Micro Services, MongoDB, REST APIs, CRM, Mainframes.

Pega Developer

Confidential

Responsibilities:

• Worked with business line designees to improve processing efficiency through systems and business process improvements
• Involved in Designing High Level Class Structure, Workflows and Rulesets in PRPC.
• Troubleshooting technical problems and conducting analyses for efficient program/ application solutions which support client business processes and functional requirements.
• Created various PRPC activities, flows, flow actions, assignments, SLA, declarative rules.
• Design and development of Harness rules, Layout and Sections.
• Created Integration of PRPC system with External Systems IVault using Connector.
• Created reports i.e., summary views and list views using PRPC.
• Analysing and improving performance using PAL and DB Trace, Pre-flight.
• Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Lo g Analyzer.
• Responsible for application deployment in Test environments.
• Involved in Technical Documentation, Interactive Reporting.

Environment: - PEGA PRPC 8.2.1 Case Management, PEGA BIX 7.4, JDK 1.8.0, Tomcat, Postgresql, Web Services, SOAP, REST.

Pega Developer

Confidential

Responsibilities:

• Designed customer, User and Manager Portals Creating a comprehensive rule-based smart dispute that automates the resolution of disputes and chargebacks of credit card and debit card.
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects.
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system.
• Worked on relational databases with SQL and data modelling.
• Responsible for application deployment in Test environments.
• Involved in Technical Documentation, Interactive Reporting.

Environment: - PEGA PRPC 8.2.1 Case Management, PEGA BIX 7.4, JDK 1.8.0, Tomcat, Postgres SQL, Web Services, SOAP, REST.

Pega Developer

Confidential

Responsibilities:

• Created various PRPC activities, flows, flow actions, assignments, SLA, declarative rules.
• Design and development of Harness rules, Layout and Sections.
• Created Integration of PRPC system with External Systems using Rest APIs
• Created reports i.e., summary views and list views using PRPC.
• Analysing and improving performance using PAL and DB Trace, Pre-flight.
• Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.
• Responsible for application deployment in Test environments.
• Involved in Technical Documentation, Interactive Reporting.

Environment: - PEGA PRPC 8.2.1 Case Management, PEGA BIX 7.4, JDK 1.8.0, Tomcat, Postgres SQL, Web Services, SOAP, REST

Pega Developer

Confidential

Responsibilities:

• Designed and Created Portals, Gadgets as per the client's requirements.
• Worked directly with project management and business users in the development of performance test plan Added client-side validations using JavaScript and server side validation using Validator Framework.
• Created Data models, Activities, Access groups, Access Roles, Decision Rules, SLA's, Activity Rules, and Reports.
• Integrated PRPC with external database and Web services using Connector and Service Rules.
• Analysing and improving performance using PAL and DB Trace, Pre-flight.
• Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.
• Responsible for application deployment in Test environments.
• Involved in Technical Documentation, Interactive Reporting.

Environment: - PEGA PRPC 7.1.9, PEGA BIX 7.1, PEGA NBB Framework, PEGA Requirement Configuration Framework, PEGA PRPC 7.1.9 Case Management, PEGA IAC V4.1, Apache ANT 1.8.4, JDK 1.7.0, JBOSS,SQL Server, Web Services, SOAP, REST.