Areas of Expertise

• Supply Chain Management
• Inventory Management
• Strategic Planning
• Process Improvements

PROFESSIONAL EXPERIENCE

Confidential

Supply Chain Manager

Responsibilities:

• Coordinates the logistics of all aspects of the supply chain, which consists of planning, sourcing (of raw materials or services), manufacturing, delivery and logistics for this 32 store food concept
• Negotiated contracts for all core menu items, including primary distributor, as well as Confidential . Negotiate prices and terms with suppliers and vendors
• Develop/implement procedures to evaluate or select suppliers
• Document physical supply chain processes, such as workflows and cycle times
• Implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies
• Evaluate technology solutions to improve tracking and reporting of materials or products distribution, storage, or inventory
• Oversees project management of onboarding of new store locations, transition of distribution centers

Confidential

National Accounts Manager

Responsibilities:

• Responsible for the timeline associated with all new customers, and acted as a project manager to ensure timelines are met
• Managed transportation expense by adhering to customer contract and support of routing initiatives, and managed recovery activities
• Performance management of the suppliers on the basis of price, quality, service support/responsiveness/delivery, availability, reliability, leadership, and technology.
• Managed inventory stocking levels, maintained a 99.5% fill rate on all proprietary items
• Established a strong collaborative business relationship with internal teams to aid overseeing and facilitating all aspects of the agreed upon customer deliverables
• Established a strategic relationship with customer base by preparing for and performing business review that benefited both the customer and the company
• Prepared and presented Business Reviews with senior management and customer’s corporate officers
• Managed sales and purchasing transactions to contracted service levels. Monitor and ensured customer contract compliance was met
• Worked closely with QA to resolve quality issues
• Managed excess and obsolescent inventory, decreasing warehouse costs
• Established and maintained relationships with internal and external customers to ensure efficiency and proficiency in servicing customers, and resolving issues.
• Establish excellent relationships with key franchisee’s to assist in providing superior service
• Managed promotions, ensuring adequate product is available to support customer needs
• Responsible for maintaining various monthly/semi - monthly funds, and communicating to appropriate personnel
• Oversaw, hired, and continually train and mentored National Accounts Specialists and Coordinator
• Controlled and oversaw inventory, and purchasing transactions, utilizing ERP

Confidential

National Account Specialist

Responsibilities:

• Develops and implements strategic sales plans to accommodate corporate goals. Directs sales and profit forecasting and transactional activities to meet those goals
• Makes recommendations for product mix, delivery issues, pricing, and sourcing requiring the ability to negotiate with corporate customers to an end resolution
• Established and maintained relationships with key customer and DMA contacts, as well as internal customers
• Developed monthly program to reduce inventory, eliminating major aged inventory, and reducing DIOH
• Responsible for contractual compliance, including KPI, Fuel Surcharge, and assessing monthly storage fees for below minimum weekly movement
• Perform customer service activities including order entry as needed. Manage recovery for purchasing / operational issues.
• Manages customer service issues requiring the ability to negotiate with corporate customers to an end resolution.
• Participated in yearly audit, resulting in 100% compliance
• Effectively troubleshoot customer’s and SSA’s needs, to reduce company costs and provide efficient and timely availability of product
• Continually provide supervision/mentoring and knowledge to National Accounts Coordinator, for their professional growth

Confidential - Phoenix, AZ

Product Set Up Coordinator

Responsibilities:

• Obtained supplier information and item requests to ensure accuracy
• Extensively researched product specifics to assure set up occurs in proper class, category and group
• Verify vendor documentation for accuracy and relevant information
• Executed professional communication with internal and external customers to verify necessary documentation is available

Confidential - Phoenix, AZ

Enterprises Procurement Analyst

Responsibilities:

• Managed vendor relationship, including contract negotiations
• Reduced lost sales by analyzing market trends to assure high fill rate on products
• Eliminated excess inventory levels by compiling and analyzing information, identifying problems and developing recommendations which support planning and operations
• Reviewed and reduced price variances to 5%
• Decreased warehouse costs by 10% by managing aged inventory and slow moving items
• Assist Category Managers in selecting new products based on customer needs and ROI
• Developed supply sources to assure most profitable costs were obtained through availability, pricing and logistics
• Performed price analysis for products, and the acquisition of products in the most cost effective and timely manner
• Processed purchase requisitions and purchase orders, through ERP System