SUMMARY

• Over 7 years of professional experience as a Kronos Techno - Functional Consultant with expertise in upgrading and maintaining almost all the modules of Kronos WFC like Timekeeper, Accruals, Leave and Attendance, Scheduler, and Activities. Including implementation of Kronos Workforce Central (WFC), Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, HR, Payroll, Pay codes and Pay Rules/Workforce Integration Manager, Workforce Scheduling, Data Collection Manager/Workforce Device Manager, Kronos terminals. Expertise in conducting & facilitating User Acceptance Testing (UAT) and System Integration Testing (SIT).
• Responsibilities include support, analysis, change management, and implementation across the core WFC, Time & attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.3 to 8.0 environments. Hands-on experience in working in an HRIS or HRIT environment with linked HR, Payroll, and T&A solutions. Analysis, Design, Requirement gathering, Configure, apply bundles/patches, Tax updates, test (unit, Integration, UAT), and support PeopleSoft HCM application modules HR, T&L, Ben Admin and Payroll.
• Integration of Kronos T&A with Payroll system and HR using Kronos API and Interfaces. Active participant in Project Teams for clients in gathering business requirements and configuration and implementation of Kronos WFC designed to enhance clients, functionality, and end-user productivity. Worked on data integration between Kronos, SAP, ADP and Oracle HCM Applications. implemented Kronos Workforce HR/Benefits/Payroll from ADP .
• Interfaced with end users and managers to provide support for AS400-related business needs. experience with Kronos employee demographics and supporting Kronos for union/bargaining unit workforce and Mobile Application Support. Install, support, and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
• Knowledge of BizTalk, WFC Architecture, and Technology support including SQL Server database support, Labor management, business analysis, documentation, software configuration, scenario testing and deployment (including change management) as well as implementing, upgrading, and maintaining Kronos with vast experience in Kronos configuration and support. Knowledge of HRIS Systems - ADP, Kronos, PeopleSoft, Oracle, SAP, Workday.
• Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyperfine Queries, configuration, and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules, and Workforce Schedule Editor. Advance Scheduler: Schedule generator, workload planner, forecaster, staffing assistant, auto-scheduler, budgeting, and various configurations for advance scheduling.
• Experience implementing and supporting Kronos Workforce Central solutions, especially the modules/capabilities associated with Time and Attendance (T&A).

TECHNICAL SKILLS

Kronos modules: Accruals, Activities, Leave, Attendance, Advanced Scheduler, HR, Payroll, Pay code, Payrule, Work rule, Enrollment, Benefits, Forecaster and Kronos Confidential, Labor Levels, Labor Accounts, Telestaff, Holiday setup, Overtime, Access Profiles, Display, Profiles.

Programming Languages: C, C++, HTML, XML, SQL.

Testing Tools: Atlassian Jira, Application Lifecycle Management (ALM), ANT.

Processes/Technologies: Waterfall, UML, Agile/Agile Scrum

Automation Tools: Quality Center ERP Suite Oracle E-Business Suite, AP, PO, AR, AOL, I expense, iProcurement, HRMS.

WFC/WFS: Kronos Workforce Timekeeping and Attendance, Workforce Accruals, Workforce Device Manager (WDM), Workforce Integration Manager (WIM); Workforce Scheduler (WFS) v6.1, v6.2, v6.3, v7.0, Kronos tablet & Mobile

PROFESSIONAL EXPERIENCE

Confidential - Long Beach, CA

Sr. Kronos Consultant

Responsibilities:

• As a UKG Kronos Consultant, worked on implementing all building blocks of the Workforce Time & Attendance module as well as configuring the web server and app servers for the UKG Kronos environment. Also Responsible for Implementation, Upgradation, Configuration, and Customization of WFC, WIM (Workforce Integration Manager), and the whole UKG Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices. maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper, Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock. Implemented Global Time of Request (GTOR) for InTouch / 4500-time clocks, JDA / Vortex Mobile Notification. Tested Lead devising test scripts for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export, and Schedule Export
• Performed software upgrades to UKG Kronos multiple time clocks and maintained UKG Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules, and shifts as required by HR.
• Involved in the production support activities for UKG Kronos application in Time & attendance, Absence management, and Accruals modules, the Configuration of Workforce Timekeeper Pay Rules, Accruals, Wage Profile, Schedule Rules, and Adjustment Rule, per DSR, in Kronos WFC
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for UKG Kronos Timekeeping system best practices and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks. new functionality within UKG Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules, and Automated Alerts.
• Independently configured the UKG Kronos Workforce Central time-keeping system and ADPE time to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles. Conducted assessments to define and document current business practices and policies, and educate how the Kronos product will impact business practice as well as the process.
• Performed analysis work within Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc. Recreated pay codes and work and pay rules from the WFC production database to the Kronos WFC V8 development database.
• Worked on the PL/SQL packages for Inbound and outbound data ETL. WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals, and employee scheduling.

Confidential - Dublin, Ohio

Kronos Consultant

Responsibilities:

• Upgrading, implementing, and configuring the Kronos Workforce Time and Attendance System and Working on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 8.0. Analyzing work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Worked with internal SQL developers to migrate new configurations in a mass download to Kronos application systems and Developed and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM). Evaluate requirements, write specifications for, develop, test, and deploy interfaces through WIM 8.0 using extensive and complex calculations and database queries and commands and Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Analysis of current pay rules existing in ADP and translating current rules to configuration requirements (accruals, holidays, work groups, units Lawrence Transportation, Transportation (Union). Resolving clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices. Act as SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to the team's successful implementation, comprehension of Kronos Architecture and products (Workforce Timekeeper, Scheduler, Forecast Manager, Integration Manager).
• Performs Kronos upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations, upgrade to Kronos WFC Solution, and added our consumer division. Gap Analysis of the processes to identify and validate requirements
• Worked as a Kronos Application consultant to Support the Kronos Workforce Central. Prepared the required documents to configure the Workforce Timekeeper. Troubleshooting installation and Configuration issues and providing customer support during UAT.
• Implemented Kronos WFC Solution, from Configuration to Parallel Test for our Industrial division. Facilitate decision-making in round tables, and offer past lessons learned to ensure the smooth adoption of Kronos.
• Maintained Kronos Pay Rules, Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules, and Shifts as required by HR/PR and Accruals (PTO, Vacation & Sick) and Record Manager.

Confidential - Jacksonville, FL

Kronos Business Analyst

Responsibilities:

• Maintained Kronos Pay Rules, Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules, and Shifts as required by HR/PR. Monitor system performance and communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution. Maintained and administered the Kronos/eTime application with knowledge of SQL.
• Installing Kronos Workforce Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules, and shifts as required by HR/PR. Compile Reports, Statements, and Summaries related to time-keeping and submit them to appropriate Internal Customers.
• Providing audits for the client system for better stability and uptime of the system by enabling various logs of WFC and collecting verbose logs. Providing feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
• Setting up all pay rules, time codes, security groups, and all other configuration items in the application. Resolving clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices. resources, and Kronos End users to resolve Kronos timekeeping and scheduling problems.
• Configured the Kronos Workforce Central time-keeping system with the team to ensure accurate time-keeping through maintenance of pay rules, worked on implementing all the building blocks of the Workforce Time Keeper and Attendance module as well to configure the web server and app servers for the Kronos environment. Effectively communicated with operations leadership, payroll, human schedule groups, security profiles, labor levels, and accrual profiles.
• Have worked on creating and managing Pay rules, pay code distributions, work rules, breaks, and all related building block components for Pay policies. Independently handled the production support issues/tasks raised by the business users and from the ticketing system. HR Employee information maintenance from UltiPro system to Oracle and from Oracle to Kronos.

Confidential, Armonk - New York

Kronos Analyst

Responsibilities:

• Designed, configured, tested, debugged, documented, and maintained complex Kronos applications to satisfy requirements. Implementation of an advanced scheduler for employees of particular sites to reduce unnecessary manual processing costs and possible employee relations issues when the schedule is not processed properly by the manager.
• Compiled and distributed accounting reports, detailing hours, cost per hour, and travel expenses, as well as, labor forecasting reports to Project and Executive Managers, monthly, or as requested.
• Worked on implementing all building blocks of the Workforce Time & Attendance module as well as configuring the web server and app servers for the Kronos environment. Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface Manager and outbound Payroll file issues
• Assisted in fully integrating the PeopleSoft system with Kronos WFC into current business environments and provide input on best practices.
• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
• Manage and monitor the interface between Kronos and the Performance-Based Compensation Tool to ensure drivers are paid by the rules applied to their region.
• Created in-house ad-hoc reports per the requirement to include the full life-cycle for developing innovative solutions and maintaining them utilizing and enhancing new project requests to meet the business needs.