SUMMARY

• Having around 8+ years of experience with the Salesforce developmentlife cycle,application design patterns,integration patternsanddeployment planning.
• Experience in Apex Platform, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex WebService,Visual Force(Page, Component & Controllers).
• Extensive experience in designing of custom objects, custom fields, role hierarchy, customized page layouts, picklist, workflow alerts, Actions, Approvals, workflow, validation rules, Approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of visual force pages, snapshots, dashboards, and Email generation according to application requirements.
• Expertise in web technologies likeHTML5, XML, CSS, JSP, JavaScript, jQuery, AJAX, WSDL, REST API, SOAP API, BULK API, Force.com Callouts, BatchandApex Programs Schedule.
• Experience working withSalesforce.comsandbox and production environments.
• Hands on experience with tools like Eclipse,Force.comExplorer,Force.com Migration, force.com Excel connector, and Force.com EclipseIDEPlug - in.
• Experience in querying salesforce.com database usingSOQL & SOSLqueries using Force.com Explorer
• Expert in Data migration from traditional applications to salesforce using Import wizard, Apex data loader
• Experience with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales Cloud and Service Cloud Modules.
• Expertise in customizing various Salesforce.com standard objects like Accounts, Cases, Leads, Contacts, Opportunities, Products and Price books,Campaigns,Forecasting.
• Experience in webservices and implemented SOAP, REST, and META DATA APIs for cloud integration requirements and marketing cloud.
• Experience in integration of salesforce using Apex, Visualforce, REST API, Lightning UI, Governor limits and integrating salesforce with the third-party applications like Java, GITHUB, Jenkins and Oracle.
• Proficient in dealing with functionalities related toSales cloud & Service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.
• Good understandingof Salesforce.com Governor Limitswith ability to optimize code to respect those limits.
• Strong Database RDBMS development experience in writing queries, functions, stored procedures, triggers and views in Oracle, SQL, MySQL, DB2 and MS Access.
• Worked onEclipse IDEwithForce.com Plug-infor writing business logic inApex programminglanguage.
• Expertise inLightning App builder(Salesforce1) and implemented new application based on lightning to have mobile compatibility, Tab and desktop versions and developedLightning componentframework.
• Experience inLightning Component Frameworkand builtLightning componentusingaura framework.
• Experienced onSalesforce Lightning Process Builder,Lightning UI/UX,app builder, CreatingVisual Workflows, salesforce supportcommunitiesandChattergroups.
• Exposure toApptusandSteel Brick, developed POC’s in Apptus CPQ and Steel Brick CPQ.
• Experience withSteel Brick CPQfor subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withSteel Brick CPQ.
• Experience in marketing cloud builders and studios.
• Competent in analyzing and creating narrativeUse Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow DiagramusingUML ToolslikeMS Visio.
• Experienced inObject Oriented Analysis(OOA) andDesignandObject-Oriented Programming(OOP) and Design Patterns underMVC(Model View Controller)Architecture.
• Expertize with source control toolsGit,Bit bucket,Source tree, built salesforce code from the repository.
• Experience with Agile, Waterfall and Scrum methodologies in various project implementations with great communication and Presentation skills.

TECHNICAL SKILLS

LANGUAGES: C, C++, Java, PL/SQL, Apex, Ajax, C#.

CRM TOOLS: Sales Force CRM-Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com, Eclipse IDE Plug-in

SALESFORCE TECHNOLOGIES: Apex Classes, Test Classes, SOQL, SOSL, Visual Force, Lightning pages (Pages, Component & Controllers), ETL, S-Controls, Triggers, Custom Objects, Web services, Validation Rules, Workflows, Dashboards, Reports, Sandbox development and Testing

SALESFORCE API TOOLS: Eclipse, Apex Explorer, Offline Edition, App Exchange, Data Loader

WEB TECHNOLOGIES: XML, HTML, CSS, Dreamweaver, Java Script, PHP, Bootstrap, JQuery, Ajax

Version Control Tools: CVS, Clear Case, Subversion, VSS

Web services: SOAP, WSDL, XML, JSON, REST

Databases: MS SQL Server, Oracle, MySQL, MS Access

OPERATING SYSTEMS: Windows, Linux, Unix

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Created manyLightning Componentsand server-side controllers to meet the business requirements.
• Involved in migrating the standard and custom objects in standard experience tolightning experience.
• Implemented variousCloud integrationswith SOAP and REST API’s and wrote functional designs using Agile methodology using sprints and standups.
• Working withauraframework, Lightning Components and Salesforce Lightning Design System (SLDS).
• DevelopedApexClasses,ControllerClasses, andApexTriggersfor various functional needs in the application.
• Develop product capabilities usingForce.com,Apex,VisualForcepages,JavaScript, other technologies to connect with other party by integration service.
• Created multipleLightning web Components, added CSS and Design Parameters that makes the Lightning component look and feel better.LeveragedAPEXController to make a call for external requests to retrieve data from variousAPI'sand displayed them on to the component.
• Worked on Chatter, Email integration features related to Sales Cloud and Marketing Cloud (builders, studios).
• Development, implementation, and update focusing onSales cloudandService cloud.
• Visual ForcePages usingStandard Controllers,CustomControllers,Extension Controllers&Web Services API. Creating newUser InterfaceusingJavaScript,HTMLandCSSin Visual Force Pages.
• CreatedPage Layoutsto organizeFields,Custom Links,Related Lists& otherComponentson Record Pages.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment withApex languageat backend andVisual-Force pagesas user interface.
• Developed complexworkflowsand approval processes for automating business logic and used apttus CPQ.
• Used Force.com platform to develop feature user-friendlyVisual force pagesfor enhancing Sales Force UI.
• Administered, Configured, and maintainedSalesforce.comapplication User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule, and Upgrade Installation.
• UsedSOQL & SOSLfor data manipulation needs of the application using platform database objects.
• Worked on differentSandboxesfor development & testing; Involved in migrating the code to production instance in installments usingChange Set.
• UsedApex Data Loaderto Insert, Update and Import data fromMicrosoft Excelinto Salesforce.com.
• Created and managed custom objects, page layouts, fields, and reports withinSteel brick.
• Involved in CPQ to manage configuration, pricing, quoting, discounts, incentives, & proposals by usingApttus.
• Created Aura based Components, Attributes, Controllers that are compatible to access through Lightning.
• Involved in SFDC Configuration and design of Service Cloud, Sales cloud and force.com solutions with an emphasis of service cloud solutions.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in lightning App builder
• Complete bulk imports of data usingApexDataLoader.
• Implemented the requirements onSalesforce.com platformandForce.com IDE Plug-inusingEclipse.
• Worked on CPQ in the Sales cloud for the management of the opportunities.
• Managed different versions of the code using GITHUB and deployed the changes to higher environment.
• Responsible for writingUnitTestClasses with code coverage of almost 100% for all the customizations across Force.com

Environment: Saleforce.com platform, Force.com, Lightning Components, Aura Framework, Apex, Visual Force, Sales Cloud, Service Cloud, Marketing Cloud, Pages, Data Loader, HTML, CSS, Ajax, Jquery, Bootstrap, Java Script, Apptus CPQ, GITHUB, Security Controls, SOAP, REST,Sandbox, Agile.

Confidential, Washington, DC

Salesforce Developer

Responsibilities:

• Designed, and deployedCustom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visualforce Pagesas per requirements.
• Developed variousVisualforce Pages, Apex Triggersto include extra functionality and wrote Apex Classes and Controllers to provide functionality to the Visualforce pages.
• Exposure to various updated features of salesforce likePermission Setsto give user-specific permissions, content management, documents, and libraries.
• Worked on administering CRM applications likeData Exports & Imports,Application Support, Security Administration, Maintenance,andUser & Security Management.
• DevelopedApex Classes, Apex TriggersandTest Methodsto achieve user’s desired functionality.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment withApexandVisualforce.
• Developed UI using HTML, Java Script, Jquery, Bootstrap and CSS for portal built on force.com platform.
• UsedSOQL&SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.
• Implemented in Pricing Configuration and Product Configuration into Apttus CPQ using Salesforce Principles.
• Involved in Salesforce Marketing Cloud implementation, designed email automation journeys and segmentation.
• Created front end, UI/UX and back-end data systems for an interactive online event management system within their Exact Target Marketing cloud.
• Configured Salesforce Marketing Cloud connector.
• Implemented marketing cloud on campaign object to promote sales and designed UI components in reports in Salesforce Marketing cloud using jQuery and Boot Strap.
• Worked on salesforce.com sales cloud functionality, including account planning, sales forecasting, lead management, opportunity management, and the configure/price/quote (CPQ) processes.
• Involved in building Lightningcomponent using the Aura framework and worked with Locker Service with LightningComponents.
• Created Server APEX Controller for Salesforce Lightning Experience and Added Lightning Component to Lighting Pages and Record Pages.
• Implemented salesforce service cloud & opportunity management (case management, entitlement management, product & High - volume customer portal, partner portal, visual force sites) for business support and technical support for its channel customers.
• Created a lightning community for the users and included the custom components that are developed using the visual force pages and lighting components.
• Using continuous integration using Grunt JS, and Salesforce.com development using Sublime Text and Mavens Mate/ IntelliJ Illuminated cloud.
• Implemented CPQ System to improve user experience in the Quoting process using Salesforce.
• Involved in MVC architecture, Apex language as bridge between Visual Force Pages and open-source Databases using SOSL and SOQL query languages.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug - in using Eclipse.
• Worked onRESTandSOAPApex web services along the custom web service method
• Developed and Implemented Integration techniques for external databases by using REST/SOAP API’s.
• WroteSOQLandSOSLstatements withincustom controllers, extensions,andtriggers.
• DeployedApexusingForce.com IDE, Force.com Migration Tool,andWeb Services API.
• CreatedProfiles,Rolesbased onOrganization role hierarchyand implementedRecord-LevelandField-level Securityand configured theirsharing settings.
• Designed and implemented the solution by customizing various sales process standard objects likeLeads, Contacts, Accounts, Opportunities, Cases,andsolutions.
• Worked on Developer Sandbox to develop code and deployed in Test sandbox and next with Production.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Createdworkflowsin development, test, and production environment.
• Followed Scrum Agile methodology for the iterative development of the application.

Environment: Salesforce.com, Force.com IDE, Sales Cloud, Service Cloud, Marketing Cloud, Lightning Components, Aura Framework, MVC, Apex Classes, Triggers, Pages, Visual Force, Rest, Soap, SOQL, SOSL, SQL Server, Agile, Scrum.

Confidential, Conway, AR

Salesforce Developer

Responsibilities:

• Worked on variousSalesforce.com standard objectslike Campaigns, Leads, Accounts, Opportunities, Contacts, Cases, Activities, Dashboards and Reports
• Created newcustom objects, assigned fields, designedpage layouts, custom tabs, components,visual force pages,custom reports
• Designed and implemented Automation process for custom objects using Workflow rules, Assignment rules, Escalation rules and Approval Processes.
• Designed, developed, and deployedApex Classes, Controller Classes,andApex Triggersfor various functional needs in the application.
• Created a Case Management System usingLightning Components, Controllers, Helper Methods, CSS, BootstrapandJavaScript
• ImplementedVisualforcepages with public-facing websites by usingForce.comSites.
• Debug Apex scripts using Debug Logs, System Log Console to catch Exceptions, execute Governors and Limits.
• Designed and managed strategic digital applications via Salesforce Marketing cloud and involved in migrating data into Salesforce application using apex data loader throughCSV files.
• Customized existing Visualforce pages to align with salesforce newLightning UI experience.
• WroteSOQLandSOSLstatements withincustom controllers, extensions,andtriggers.
• Worked onRESTandSOAPApex web services along the custom web service method
• Worked on CPQ in the Sales cloud for the management of the opportunities.
• Project involved completely emphasizing services on Service Cloud Platform, Relative Experience onCase Management, Service Console, Knowledge Base Articles, Entitlements, Tabs, and Flows.
• DeployedApexusingForce.com IDE, Force.com Migration Tool,andWeb Services API.
• Integrated Apex with External services by making callouts that usedSOAPandWSDL.
• Developed workflowsand approval processes for automating business logic and used apttus CPQ.
• Involved inUnit Testing, for the customizations and developments done during the project.
• Proficiency in SFDC Administrative tasks likecreating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks, and actions.
• ImplementedSDLCfor application development based onAgileandWaterfallmethodologies.

Environment: Saleforce.com, Force.com, Lightning Components, Apex, Visual Force, Sales Cloud, Service Cloud, Marketing Cloud, Data Loader, HTML, CSS, Ajax, Jquery, Bootstrap, Java Script, Apptus CPQ, SOAP, REST,SOQL, SOSL, Sandbox, Agile, Waterfall.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Created custom controllers implementing complex code for retrieval from Salesforce to VISUALFORCE pages.
• ImplementedSalesforce.com dashboardsas per business requirements.
• Used Force.com IDE for developingapex classes, triggers, visual force pages, objects,and validation rules.
• Developed APEX triggers, classes, Visual Force pages.
• Developer UI using HTML, CSS, JavaScript, Ajax, Bootstrap.
• Performed fields mapping of Salesforce and Legacy CRM systems.
• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com(SFDC).
• Involved in system integration using Call Outs, Triggers, and outbound messaging.
• Performed data migration into Salesforce application using apex data loader through CSV files.
• Developed Apex class and triggers to format phone/fax/zip code in account object.
• Extensively used REST APIs for integration between Salesforce and on-premises systems.
• Developed and maintained SFDC analytical reports and dashboards for management review.
• Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules, auto response rules etc.)
• Worked tohandle governor limitsof Heap size, view state problems, maximum SQL Queries execution.
• Involved in Setting up Service Cloud (Creating queues, Web-to-case setup, auto assignment rules, auto response rules, escalation rules).
• Involved in Configuring Campaign Management, Lead Conversion and Case Management Process.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Implemented security, sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles, configured the permissions based on the organizational hierarchy
• Migrated the code/components from Sandbox to other Sandbox using Change set.
• Created Price books and migrated the active Products from these Price books.
• Created Workflows and Approval processes and developed validation rules.
• Developing Test plans, distinct test cases and execution of Test cases and Performing UI Testing and Functionality Testing. Imported accounts and contacts data through Import Wizard.
• Documented test cases, test results, test procedure and reported to client and coordinated with development team for Bug fixing.
• Migrated components across various other SDLC environments like QA, UAT and Production environments using Force.com Migration tools, change set and work bench.
• Involved in UNIT testing and Integration testing. Used agile methodology to achieve high performance.

Environment: Saleforce.com platform, Standard and Custom Objects, Workflow & Approvals, Record types, Reports, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Conga Composer, HTML, Java Script, AJAX, Custom Tabs, Access, and Security Controls, Agile.

Confidential

Salesforce Developer

Responsibilities:

• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Activities, Dashboards and Reports.
• Created new Custom Objects, Assigned Fields.
• Designed Page Layouts, Custom Tabs, Components, Visual Force Pages, Custom Reports
• Designed, Developed and Deployed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application
• Developing Triggers with bulk-safe and have a minimum of 75% code coverage
• Implemented Data Security Features with secure hardware tokens to create a Failsafe Login Authentication.
• Performed the roles of Salesforce.com Analyst and Administrator in the organization
• Used the Sandbox for Testing and Migrated the code to the deployment instance after testing
• Migrated large volumes of external data on to Salesforce.com using Dataloader.io and APEX Data Loader as part of data management functions.
• Generated different Reports like Standard, Summary and Matrix for quarterly and half yearly sales.
• Introduced Source Control and Version Control in the project.
• Involved in Administrative work, created and maintained Users, Roles, and Profiles.
• Involved in writing case escalation rules, the workflows for automated lead routing.
• Involved in Design and Development of different views and page layouts for different profiles.
• Creating Email Templates, Custom Reports, Dashboards and Analytic Snapshots.

Environment: Salesforce.com, jQuery, JavaScript, Import Wizard, Apex, Controllers, Sharing Rules, Workflows, Email Updates, Eclipse IDE, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Approval process.