SUMMARY

• A Rigorous, task driven professional with 7+ years of rich & extensive experience as Salesforce Developer/Admin Consultant.
• Experience of working in the complete Software development life cycle involving development. Gained comprehensive experience in developing flexible, maintainable and optimized software.
• Ability to work well in team environment and individual both.
• Skilled in end - to-end development of software products from requirement analysis to system study, designing, coding testing, de-bugging, documentation and implementation.
• An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & multitasking abilities. Possess a flexible & detail-oriented attitude.
• Strong experience in Salesforce customization, Configuration and API Integration.
• Good knowledge of Salesforce Lightning, Lightning design system, Lightning Component.
• Worked extensively in Apex Classes, Objects, Triggers, Visualforce page and other programs in Salesforce developer toolkit.
• Proficient in Data Loader, workflows, process builders, deployment processes etc.
• Strong experience in API integration with Salesforce using REST APIs.
• Excellent understanding of Eclipse and other Integrated Development Environments.
• Good analytical skills for problem solving, ability to communicate with client.
• Strong experience in Salesforce.com Platform - CRM, Force.com, Apex, Triggers, Visual Force, Workflows, Lightning and end-to-end project/product development experience on Force.com platform. Integration with third party tools to fit customer's additional requirements using configurations, apex and visual force page
• Exceptional proficiency in Apex Classes, Visualforce, Migration Tool and other programs in Salesforce developer toolkit
• Highly experienced and accomplished Salesforce Developer with a strong record of client satisfaction
• Proven multitasker independent worker and team player
• Detail-oriented Salesforce Developer with extensive experience in telecommunications, retail, Insurance and customer service. Troubleshoots highly technical issues with ease and patience.
• Team player who is flexible, reliable and adaptable to dynamic environments.
• High oral and written communication skills
• Sound ability to integrate various business processes across different systems
• Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.
• Knowledge in designing, developing and implementing of application for the clients on Force.com platform
• Extensive experience in building Visualforce pages and writing complex business logics using Apex Classes, Triggers and Asynchronous processes.
• Hands on experience in SOAP/REST API integration with third party.
• Hands on experience in Salesforce to Salesforce Connections.
• Good Experience in data migration tools like Apex Data loader, Salesforce import wizard.
• Implemented Security using Profiles and Permission sets.
• Good experience in creating Workflows, Lightning Process Builder, Reports and Force.com sites.
• Experience in building Lightning Components using Aura Framework.
• Hands on experience in handling the releases and deployment plans.
• Hands on experience in Optimizing code & SQL queries.
• Added experience in client-side scripting like JavaScript, jQuery and CSS.
• Mentoring the new joiners in Salesforce.
• Expertise in developing and supporting business critical CRM implementations in Salesforce.
• Sound knowledge on Salesforce Lightning (Aura framework) SPA’s, Lightning Community Pages, Lightning Pages.
• Good programming and scripting background in Apex, Lightning, Visualforce, JavaScript, SOQL and SOSL, HTML5, CSS, jQuery.pr
• Good knowledge and experience in Salesforce CRM configurations including Custom Objects, Standard Objects, Workflows & Approvals, 2FA, Process Builders, Visual Flows.
• Knowledge of APIs including SOAP, REST and BULK API.
• Experience in Salesforce Sales cloud. Knowledge on Service cloud.
• Experience using tools for Build, Release Management, SOAP UI etc. Recently started working on GitHub.
• Experience with Operating Systems such as Windows 9x/ 2000/2003/08 Server R2.
• Generated user stories and process flows to identify useful features.
• Responsible for supporting the day-to-day operations of a complex Salesforce.com implementation.
• Developed custom applications using Salesforce lightning design system (lds).
• Technical knowledge about Salesforce lightening schema builder, app builder, components and lightning connect.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, master-detail relationships, lookup relationships.
• Worked on Sales Cloud and Service Cloud with functionalities like Opportunity Management.
• Implemented Agile Methodologies, i.e Test Driven Development (TDD) with continuous builds and controlling iterative and incremental projects.
• Weekly presentations on Code Reviews, Code Optimizations to meet the salesforce standards.
• Strong Knowledge in Salesforce Customization, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Experience working with Sales force sandbox and production environments, deployment of code using change sets ANT migration tool and Force.com IDE.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions and Approval Workflow.
• Experience in SFDC Communities or Sites.com
• Hands on experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Worked Extensively on Canvas Tool in Salesforce.
• Worked extensively on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, and Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Hands on experience with bulk data migration and integration using Apex Data Loader.
• Experienced with integration of AppExchange applications.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Worked with SOQL, SOSL, Visual Force, Apex, Force.com Web Services API.
• Strong Knowledge in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Expert in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Excellent team player, self-motivated, quick learner and with good trouble-shooting capabilities.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, APEX Language, Classes, Triggers, SOQL, SOSL, Visual force (Pages, Components and Controllers), SOAP XML, APEX Data Loader, Aura Framework, Lightning Component, APEX Web Services, Dashboards, Workflow & Approvals, Analytic Snapshots, Custom Objects.Salesforce 1

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Platform (Sandbox and Production), Force.com Migration Tool

Custom Integration: Outbound messages, Workflow & Approvals, Process Builder, Field updates, Reports, Custom objects, Custom settings, Custom labels & tabs, Email Services, Role Hierarchy, Dashboards, Security controls, APEX Exchange Package & Custom Application and Sandbox data loading

Programming Languages: APEX, JAVA, Web Development Technologies XML, HTML, XHTML, CSS, JavaScript, Ajax, jQuery, MySQL

Operating Systems: MS Windows, UnixSoftware Development Methodologies Agile, Scrum, MVC, SDLCIDE Eclipse 3.x, My Eclipse, Data loader, Force.com IDE

PROFESSIONAL EXPERIENCE

Confidential, Morristown, NJ

Sr.Salesforce Developer

Responsibilities:

• Maintained, created profiles and assigned roles to the profiles as per the requirements of the project. Implemented object level and field level security.
• Designed, developed, and delivered a web portal that allows the sales reps to create accounts and key in orders.
• Created User Stories for Emergency Medicine specialty to measure and report healthcare quality and outcomes. Log these user stories in the tool TFS for the agile team to work and consume over the 4-week sprint.
• Created User Stories for IQ (Inspire Quality) application used to identify practice patterns, trends and outcomes in emergency care
• Responsible for weekly Code review and Design Review meetings to consistently follow the best practices and maintain the standards
• Developed salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Analyzed complex business requirements and developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controllers to provide functionality to the visual pages.
• Worked on lightning for creating custom pages for lookup screens on Salesforce.
• Analyzed visual force pages and made changes to work efficiently in both classic and Lightning mode.
• Worked on minor enhancements of the project. Managed ongoing support requests and administrative needs of users.
• Experience with acceptance Test driven development (ATDD) and test automation tools like selenium, Ruby Mine, windmill for web-based applications.
• Helping the business team in carrying out the User Acceptance Testing.
• Designed and implemented the custom objects, page layouts, custom tabs to suit the application.
• Defined tasks like time-triggered tasks, email alerts, field updates to implement business logic.
• Deployments of the code developed in the developer sandbox to the test sandbox and the production sandbox.
• Maintaining documentation of the current processes like migration plans, standard operating procedures and web statistics in relation to the business requirements
• Modified and updated existing tool approval processes as per the business requirements.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Design, development, deployment and management of multiple integration process.
• Worked on customization of visual force to have lightning experience for desktop and mobile applications.
• Developed Visual Force Pages for certifying the User data available for scrubbing.
• Integration with cloud share through web services. Used Java ANT for testing and migrated the code to the deployment instance after testing.
• Integrated Salesforce data and external data into Wave Analytics to enable users to explore and visualize the data with explorer and designer.
• Expertise in handling wave dashboard json and Ability to write SOQL queries across multiple objects within the SFDC database.
• Worked on selection binding and result binding for wave dashboard.

Environment: Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Ajax, jQuery, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL

Confidential | New Brunswick, NJ

Salesforce.com Developer/Administrator

Responsibilities:

• Worked on convertingSalesforce classic VF pages into lightning using lightning components and lightning App builder.
• Created Lightning components and added Design Parameters from Lightning Design System (LDS) that gives a better look.
• Customized Lightning components were built using Java script on client side and Apex on server side.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Worked on customizing salesforceOOTBfeatures - Creating Page Layouts, Search Layouts, Record Types, Page layout assignment based on Record Type, Custom links.
• Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.
• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Developed Visual Force Pages and JavaScript to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Worked on SFDC Communities, created Case Management Process including creating support process, record types.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Visualforce Pages for lightning experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and lightning.
• Provided business solutions to clients nationwide, ranging from Sales Cloud, Service Cloud, and Salesforce1 Mobile Development.
• Maintenance of installed Managed Packages in lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Retrieved customer data from third party APIs and migrated the data to be displayed Salesforce lightning Components.

Environment: Saleforce.com platform, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Dashboards, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Custom Tabs, Code Migration, Eclipse, Force.com IDE.

Confidential | Boston, MA

Salesforce.com Developer/Admin

Responsibilities:

• Followed Enterprise Design patterns while implementing the Business Logic by coding in different layers like Service layer, domain layer and selector layer as a good practice.
• Advanced SOQL querying on Salesforce objects from simple queries to advanced querying using different clauses like ordering, joins, Aggregates, group by, limits etc. while navigating through relations.
• Developed custom functionality using Standard and Custom controllers, Visualforce pages.
• Use best practices like bulking the code, Handling triggers, Abstraction, Encapsulation etc.
• Thrived to achieve 100% code coverage in unit testing.
• Worked on Salesforce Chatter.
• Administrated SFDC Communities, created Case Management Process including creating support process, record types.
• Worked and used Canvas Tool for integrating the Third-party application into salesforce.
• Created Custom Objects and Custom Fields, Layouts, Record types as per the functional needs.
• Load and manage the data using Apex Data Loader.
• Worked on the security level setting in the company for all the levels, by furnishing object level, field level, record level securities and Site Permissions.
• Created Email Templates, Approval Processes, Auto Response rules and multi-step approval processes as per the requirements and defined approval actions on them to automate the processes.
• Installed and worked with the Apps from the App Exchange such as Silver pop, Dupe Blocker, Five9, Data.com etc.
• Follow best practices in deploying the code between Environments.
• Worked with Eclipse Environment and Source Tree for deploying the end to end functionality.
• Used Met force form the App Exchange for all the Manual changes across the Environments.
• Configured and maintained different Sandbox environments.
• Followed Agile Methodology by tracking using Jira.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential | Armonk, NY

Salesforce Developer

Responsibilities:

• Coordinated work assignments with developers and Administrators throughout the product development life cycle.
• Designed and developed workflow rules, validation rules, and customizations within SalesForce.com.
• Ad-hoc creation of dashboards based on reports and key performance indicators for chief executives.
• Developed Apex classes, Visual Force components and extensions. Used JavaScript to add the functionality to the pages.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) to assist managers to better utilize Sales force as a sales tool.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com Objects. Used it to read, extract, and load data from comma-separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Administrated and monitored the company’s Sales force CRM application.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Environment: Salesforce.com, S-Controls, Import Wizard, Apex, XML, Controllers, Sharing Rules, Workflows, Email Updates, Eclipse IDE, JavaScript, Web Services API, Data Loader.

Confidential

Salesforcesystem Administrator

Responsibilities:

• Created and managed users, roles, public groups and implemented additional role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
• Added new custom objects, assigned fields, designed page layouts, custom tabs, components, custom reports.
• Created and deployed several reports for different user profiles based on the need in the organization.
• Developed various Apex classes and Apex Triggers for different functional requirement
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Configured Profiled-based IP address restrictions, Organization-wide IP address restrictions and Profile-based login hour restrictions.
• Designed various HTML Email templates.
• Provided user support and bug fixing activities as per the SLA.

Environment: Saleforce.com platform, Quotes, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Service, Security Controls.

Confidential

Salesforce System Admin

Responsibilities:

• Performed the roles of Salesforce.com Administrator in the organization.
• Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns,
• Coordinated with users to determine requirements and prepared design documents.
• Performed detailed analysis of technical and business requirements
• Reports and Opportunities.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, and Components, to suit to the needs of the application.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.

Environment: Salesforce.com, Chatter, Cast Iron, CRM, Import Wizard, Apex, Controllers, Sharing Rules, Workflows, Enterprise Edition, Email Updates, Eclipse IDE, Sales Cloud