SUMMARY

• Having 9+ Years of IT experience wif 5+ years of strong experience in design, Development, communities, lightning component development, lightning locker services, classic to lightning migration and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization and development and 3+ years in Java/J2EE.
• Experienced in all phases of Software development life cycle (SDLC), quality management systems and project life cycle processes.
• Hands on experience in using the Aura framework and Salesforce lightning Design System (SLDS).
• Experience wif migration toSalesforce lightning process included Lite Application customization, Lightning App Builder and Lightning rollout.
• Experience wif Salesforce Lightningin using CSS, JSON in Lightning Framework, and JavaScript for Client - side controller and halper controller.
• Hands - on experience in building responsive application using by creating Lightning components (Client/Server side controllers) using aura framework, Salesforce LDS styling.
• Good experience in developingSalesforceLightningApps, Components, Controllers and Events.
• Good noledge on Apex development in creating Objects, Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Extensive use of Crontab and Cronjobs in UNIX environment for scheduling routine tasks and other UNIX commands as per need. Knowledge of UNIX shells scripting.
• Efficient in Creating and Using Cursors and Ref Cursors in processing of data.
• Experience in creating different kinds of Partitions on large tables and creating indexes in order to improve performance.
• Experience in realizing the business requirements to design on Salesforce.com platform, by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and business logic.
• Primary level experience in working on web services and giving solutions by SOAP and REST integrations.
• Experience in integration, development and deployment of custom integration solutions using Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Force.com Excel Connector and Migration Tool.
• Experience on Salesforce Communities and creating VF pages for Communities.
• Proficient in SOQL, SOSL queries across multiple objects wifin the SFDC database.
• Experienced in Service Cloud, Sales cloud, Collaboration Cloud for All partner portal, customer portal.
• Excelled in working wif various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.
• Good Knowledge on Sales Cloud, Service Cloud and Apex Programming on Visual Studio, Force.com Platform.
• Experience in bulk Data mitigation from Excel, MS Outlook and Legacy systems to Salesforce.com using Apex Data Loader, Import Wizard.
• Performed Extraction, Transformation, Loading (ETL) data from various sources into Data Warehouses and Data Marts using Power Center and SQL*Loader for Flat files.
• Expertise in conforming SQL and PL/SQL coding standards as per business rules.
• Highly motivated, excellent team player, enthusiastic, strong initiative and quick learner of new technologies.
• Team player wif good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.

TECHNICAL SKILLS

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lighting components, CPQ, Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, J2EE, HTML, XML, CSS.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

Platforms: UNIX and Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE

Confidential, Illinois

Salesforce Lightning Developer

Responsibilities:

• Implemented Community Cloud lightning components in the working ability for conversion of visual force pages into lightning.
• Administered and monitored the company's Salesforce sales cloud application by creating the workflows for automated lead routing, lead escalation and email alert.
• Provide CRM expertise to sales & marketing teams to streamline, automate, and standardize core business processes on SFDC platform.
• Successfully implemented Sales Cloud, Service Cloud, Analytics Cloud, Financial Services Cloud, Community Cloud, Commerce Cloud and Pardot in sync wif while implementing digital marketing strategies.
• Used the Aura framework and Salesforce lightning Design System (SLDS).
• Salesforce.Com application integration of the Apttus CLM Quote to Cash App Exchange product.
• Developed multiple Lightning web components (LWC) regarding service case console pages.
• Worked on advanced JavaScript and HTML elements for developing the LWC components.
• Worked on LWC in whole this community project.
• Developed LWC components for speed perks.
• Developed LWC for the SPRetro request.
• Developed spdeactivation model using LWC.
• Developed dispatch events using LWC.
• Handled daily maintenance tasks associated wif SFDC.
• Involved in SFDC Application (sales cloud and service cloud) Setup activities and customized the apps to match the functional needs of the organization.
• Gatheird Business Requirements and Established As-Is/To-Be process flows for Financial Services Business Processes.
• Participated in deployment from Sandbox to Production environment.
• Leveraged multiple existing sales reports and other tools to develop and deliver accurate reports and information.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Chatter, Data loader, Salesforce .com Data Loader, Force.com API, Workflow & Approvals, Reports.

Confidential

Salesforce CPQ Developer

Responsibilities:

• Associate wif analyzing the information, documenting the functional and non-functional requirements.
• Interacted wif various teams for design reviews and code reviews for ongoing new developments and enhancements.
• Experience in using Salesforce Lightning UI.
• Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Create Lightning Components from Scratch and server-side controllers to meet the business requirements wif migrating the standard and custom objects to lightning experience.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Strong exposure to Lightning Aura and LWC programming.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application of LWC wif best practices.
• Experience in SFDC development in implementing lightning application using VS code, SFDX, Apex classes,Triggers,Visualforce,Force.com IDE, LWC, SQL, SOSL, SAQL.
• Worked to Community Cloud to analyze the business needs and customized it so that customers and partners can access content and data.
• Created multiple experiences for specific needs and Integrated data from third party providers
• Developed Apex classes, Controller Classes, Triggers according to the business.
• Worked on creating Batch Apex and Scheduled Jobs.
• Worked wifSOQL & SOSLqueries and bulkily DML to address Governor Limitationsto manipulate the data on Salesforce.com platform.
• Configure in Salesforce.com CRM to facilitate Apttus implementation.
• Developed in Apttus CPQ, LDAP and Integration wif Share point.
• Familiar wif Apttus admin settings, Apttus custom settings and DocuSign settings.
• Implemented in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).
• Developed in configure price quote (CPQ) app such as Apttus.
• Involved in end-to-end testing and configuration enhancements for the CPQ and CLM functionalities.
• Created integration wif Apptus CPQ and CLM applications and automating processes on Salesforce platform.
• Involved in data cleanup and mapping in data migration project.
• Wrote apex triggers to update the community user profiles for various status changes
• Worked extensively on Salesforce Community Cloud. Created various customer support communities wif which customers/partners can directly wif the business and upload files, any data.
• Communicate the power of the Community Cloud to stakeholders and defining Salesforce lighting components to replace visual force pages.
• Implemented Community Cloud.
• Design, develop and implement solutions for Apttus CPQ system deployed on Salesforce platform.
• Implemented the Partner and Customer Community Portals according to the business.
• Experienced in SFDC Integration using SOAP, REST Web Services to get the data from the Third-Party API's.
• Designed and developed salesforce Automation Processes like Workflow Rules, Approval Processes, Process Builder, Flow Builder and other customizations wif salesforce.com
• Provided end users support and Solving the Service now tickets as per SLA.
• Excellent unit testing abilities wif strong attention to detail.
• Integrated CPQ system wif multiple CRMs like Salesforce and CRM on Demand.
• Supported and improved sales cycles by implementing CPQ solutions TEMPeffectively.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Customization of Apttus product by using Salesforce features like triggers, VF pages.
• Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.
• Experienced in using sales/service/Financial cloud for different applications as per the business requirements.
• Involved in code migration to different sandboxes by using the Ant, AutoRabit tools.

Environment: Saleforce.com platform, APEX Language, Marketo, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Lightning, LWC, REST API, SOAP API, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Force.com IDE.

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Created modernEnterprise Lightning AppscombiningLightning Design System, Lightning App BuilderandLightning Component features.
• Worked onSalesforce1 Platformto build Mobile App by enablingLightning Componentsfor use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrievedsome data and its functionality fromThird-Party API’sanddisplayedwifin the lightning component.
• Minimized code inJavaScript Controllersby adding reusable functions inHelperComponent.
• Created modern EnterpriseLightning AppscombiningLightning DesignSystem,Lightning App BuilderandLightning Componentfeatures.
• Testedapps by appending multiple components to aLightning ApplicationtheirbydeployedApplications fromSandbox to Production.
• Used refined global search inLightningby developing Apex classes and Controllers.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in various activities of the project like information gathering, analysing the information, documenting the functional and non-functional requirements.
• Created a customer portal so that the customers can submit Cases.
• Worked on case management and service console
• Worked on Case-Management system through which cases generated form the portal is directed to Users in queues to better assist the customers
• Created Apex Classes, Triggers to automate the Appointment Booking process by sending Email alerts.

Environment: Salesforce.com, Salesforce Lightning Web Components, Apex Language, Visual Force, Workflow & Approvals, Reports, Lightning, Custom Objects, WSDL, Custom Tabs, Email Services, HTML5, CSS3, Controllers, Data Loader, JavaScript, SOAP, REST API, Eclipse IDE.

Confidential, Dallas, TX

Salesforce Admin

Responsibilities:

• Performed roles of Salesforce Configuration and Administrator.
• Created relationships using Lookup and Master-detail among custom and standard objects and created junction objects to establish many-to-many relationships among objects.
• Execute test cases and create bugs in Jira
• Work wif development team in resolving the issues
• Help business wif Salesforce production support
• Manage users, roles, public groups, organization wide settings, role hierarchies
• Administered, configured and managed Salesforce application user Profiles, Roles, Permission Sets, generating Security tokens, upgrade to managed app exchange packages.
• Heavy usage wif project management tool JIRA and SCRUM applications to service internal inquiries and manage large projects.
• Handled Regression testing for various scenarios and logged the bugs in JIRA.
• Worked wif Product owner,UX, Development andJIRAscrum master teams to design a newService Cloudplatform forParty City
• Created custom pipeline report and other reports for different business users using tabular, summary and matrix reports and dashboards.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visualforce Pages, XML, Triggers, API.

Confidential

Java Developer

Responsibilities:

• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, and UML.
• Created SQL queries and Stored Procedures for CRUD (Create, Read, Update and Delete) operations on database.
• Used Eclipse as IDE and Apache Tomcat as Application Server.
• Testing and debugging project for proper functionality and documenting modules.
• Used Ajax in one of modules to do asynchronous changes to pages.
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Used JNDI realms to authenticate users in web application.
• Actively participated in weekly and monthly status& business user meetings.
• Involved in conducting meetings wif Pfizer business users for understanding gaps in CTO applications.
• Creating programs to use JMS and message queuing to process requests.
• Involved in Development and Deployment of Stateless Session beans.
• Generated deployment descriptors for EJBs using XML.
• Developed GUI related changes using JSP, HTML and client validations using JavaScript.
• Used JDBC to communicate wif database.
• Developed front-end form validations using JavaScript.
• Used Application Assembly Tool for generating War and Ear files and for deployment to Application servers.
• All java components are ported into a Web Logic Application server running on Linux.
• Also ported on Windows NT/IIS server wif Servlet Exec 3.1 as JSP Engine.

Environment: JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, EJBs using XML, Exec 3.1 as JSP.

Confidential

QA Testing

Responsibilities:

• Develop and executed SOQL & SQL queries for backend testing for Data Migration.
• Responsible for analyzing and documenting the root causes for the issues that were identified in UAT.
• Experience using Test Rail for writing Test cases for the user stories.
• Excellent testing noledge in Salesforce Page layouts, Record types, field level security and visibility, Users, Profiles, Roles, Permission sets, Visual force pages etc.
• Well versed testing the Salesforce CRM applications under different profiles and user conditions
• Interact wif Scrum master and project manager to get requirement update.
• Experience wif Web testing through REST API using Rest Explorer in Workbench, POSTMAN REST client for Chrome. Also have experience wif SOAP WebServices testing using SOAP UI tool.

Environment: Salesforce.com, Agile, Jira, MySQL, Windows 7, APEX, Apex data Loader, Informatica ETL, Workbench.