SUMMARY

• Having 11 years of experience in IT which includes 6 years of experience in salesforce worked as a Salesforce Developer/Administrator wif domain experience involving configuration, customization, communities, integration, deployment, classic to lightning development, lightning components, LWC, Designing of Service Cloud, Sales Cloud, force.com, Sales & Service Cloud.
• 3 years of experience in JAVA/J2EE. 2 years of experience as a Business Analyst.
• Added Lightning Component to Lighting Pages and Record Pages.
• Has worked on Apex classes, Visualforce Pages, Controller classes, and Apex Triggers for various functional needs in the application.
• Creating lightning pages using Component, controller, halper, style, documentation, render, design, SVG.
• Implemented Salesforce Lightning Web Components for a small set of users wifin the organization.
• Tested apps by appending multiple Lightning Web components to a Lightning Application thereby deploying Applications from Sandbox to Production.
• Worked on both lightning frameworks Aura and LWC.
• Hands - on experience wif Inbound and Outbound Integration of salesforce wif external systems by developing custom Apex RESTful classes for inbound classes and written Apex callout for invoking outbound applications.
• Gathering requirements, functional, and technical, for several projects, and involved in the design of prototypes. Hands-on experience wif Salesforce Lightning Builder, and Salesforce lightning components.
• Hands-on experience in writing code in Apex, Java 1.6 or higher, JavaScript, XML, and HTML 5.
• Creating lightning pages using Web Component, controller, halper, style, documentation, render, design, SVG.
• Experience in building re-usable Lightning web components and using Lightning Framework.
• Involved in developing salesforce Lightening Apps, Lightning Web Components, Controllers, and Events.
• Good experience in developing salesforce Lightning Apps, Lightning Web Components, Controllers, and Events.
• Experience in Field Service Lightning (FSL), and Lightning Flows.
• Build Lightning controllers wif the AURA framework.
• Developed reusable Salesforce Aura Lightning components.
• Worked on aura framework to define a method as part of a component’s API.
• Worked on aura method simplifies the code needed for a parent component to call a method on a child component that it contains.
• Experience in building re-usable Lightning components and using Lightning Framework.
• Experience in Using Schema Builder, Flows, and Process Builder.
• Experience in Data Migration using Import Wizard and other tools like Apex Data Loader.
• Detail-oriented energetic team player, motivated wif Multi-Tasking Capabilities, problem solver, and hands-on leder wif exceptional presentation and Client/Customer relation skills
• Strong communication and interpersonal skills wif the ability to work well in a dynamic team environment.
• Experienced in REST API and noledge of SOAP API.
• Experience in Metadata API and HTTP Class.
• Good noledge of Sales Cloud and Service Cloud.

TECHNICAL SKILLS

Languages/Scripts: APEX, Visual Force, Lighting Components Controls, SOQL, SOSL, Java, J2EE, VB Script, Java Script, J-Query, HTML, XML, CSS.

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce (Page, Controllers)

Application Servers: IBM Web Sphere Application Server 4.x/5.x.

RDBMS: MS SQL Server, MS Access, IBM DB2.

Operating Systems: Windows NT, 2000, XP, Linux.

Reporting Tool: SAP Business Object Dashboard, Crystal Report, and Web Intelligence.

Database Tools: MS SQL Server, Oracle, Ingres, MySQL

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

IDE: Eclipse, Force.com Eclipse IDE plug-in

Platforms: Windows (NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE

Salesforce Lightning Developer

Confidential, TN

Responsibilities:

• Develop Apex Classes, Controller Classes, and Apex Triggers on Force.com for various functional needs in the application and experience in creating lighting pages inside lighting Community builder.
• Trigger interface events by user interactions, including Lightning Component framework, and involved in building Lightning Components using the aura framework.
• Develop Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which halp in sales enhancements.
• Migrate the pages from classic to lightning.
• Create Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• In-depth understanding of Salesforce.com Sales Cloud, Service Cloud, and Force.com product offerings.
• Create Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects wif lightning.
• Deploy many applications on the sales cloud and service cloud, including the call center and marketing applications.
• Involve in creating Lightning Pages inside Lightning Community Builder.
• Work on Lightning Experience, Lightning Connect, and Lightning Component.
• Create Lightning web components (LWC) and apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Use Field Service Lightning (FSL) enables businesses to unite customers, connected devices, agents, dispatchers, and employees in the service field wif one powerful service platform that delivers a seamless customer experience wif field service.
• Implement Field Service Lightning (FSL) in Service Cloud and customize Field Service
• Worked on Data integration rules in Field Service Lightning (FSL) and enable those rules for Resource Absence, Service Appointment, Service Territory, and Service Territory, Service Territory Member, Work order, and Work Order Line Item objects.
• Implemented Salesforce Lightning web components (LWC) for a small set of users wifin the organization and developed Lightning components and server-side controllers to meet business requirements.
• Worked on Salesforce Lightning Web Components for building customized components replacing the existing ones. Also, embed Lightning Web Components in the Visual force page by using the new Lightning Out feature by event-driven programming.
• Migrating existing Aura Components and Visual force page to Lightning web components (LWC) to improve application performance by following web standards, shadow DOM, custom elements, templates, ECMA Script, and events.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Used aura framework to define a method as part of a component’s API. This enables you to directly call a method in a component’s client-side controller instead of firing and handling a component event.
• Created Lightning page wif some customizations based on the components used and created the Lightning app.
• Experience in O2C(order to cash) process from beginning to end to serve customers faster and more effectively, minimize errors and delays and ensure performance data has maximum impact on the company.
• Used Salesforce Lightning inspector to debug the lightning components during the development process.

Environment: Salesforce.com Platform, Apex Language, LWC, Lightning, Field Service Lightning (FSL), Data Loader, HTML, Omni script Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOAP/REST API, Sandbox data loading, CTI, Eclipse IDE Plug-in, Windows XP.

Salesforce Developer

Confidential - Boston, MA

Responsibilities:

• Worked wif the user group for requirement gathering throughout the planning and implementation.
• Involved in business analysis, requirement understanding, solution designing, data modeling, SFDC setup, configuration, data migration as well as conducting end-user training.
• Built the organization's Role Hierarchy by adding the roles as per the organization structure and created Custom Profiles to satisfy the organization's hierarchy.
• Created Workflow Rules, Page Layouts, Approval Processes, Email Alerts, Field Updates, and Outbound messages.
• Responsible for managing User Accounts, Security Access, and setting up Profile-based security access based on organization requirements.
• Involved in creating and customizing Email templates and configuring them to the Email alert wifin the Workflow Rule for a standard/custom object.
• Developed various Custom Objects, Tabs, entity-relationship data models, Validation Rules, and Components.
• Used Apex Data Loader for insert, update, and bulk import or export of data from salesforce.com objects.
• Used it to read, extract, and load data from Comma Separated Values (CSV) files.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need of the organization.
• Created and customized detailed Reports wif Filters, Conditional Highlighting, Custom Subtotals, and Charts.
• Responsible for Mass Delete/Transfer records using Data Management.
• Monitored and resolved the Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.
• Worked on Test Cases by developing Test Classes to meet the required Code Coverage in Salesforce.

Environment: Salesforce.com platform, Apex, Web services API, Visual Force Pages, Controllers, CSS, Workflow & Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, JavaScript, Reports, Dashboards, Eclipse IDE Plug-in, Windows XP, Sales Cloud.

JAVA Developer

Confidential

Responsibilities:

• Worked wif Relational Database Management Systems including Oracle, SQL Server, and PL/SQL and has worked extensively on JDBC to connect to and access various remote databases including Oracle, MySQL, and SQL Server.
• Innovated and maintained Bash, VBScript, Powershell, and batch executables to automate server administration tasks.
• Read blueprints, measure equipment including height gage, micrometer, calipers, taper measurer, measuring scale, and protractor GMPs
• Participate in process Documentation and audit compliance on UNIX/ Linux servers.
• Develop a Python Flask REST API web service for an AngularJS front-end application delivering STEM educational content for deaf children.
• Experience in front-end development including extensive experience using the Bootstrap framework for a responsive site.
• Used Spring AOP, and Spring IOC frameworks extensively during the development.
• Experience in using IDEs Eclipse, MyEclipse, WebSphere, and JDeveloper for Application development.
• Designed and implemented MVC2, DAO, and DTO Design Patterns.
• Implemented JAVA/J2EE design patterns such as Factory, DAO, Session Fade, and Singleton.
• Implemented J2EE Design Patterns like MVC, Service Locator, and Session Facade.
• Developed Web services to communicate to other modules using XML-based SOAP.
• Business logic is implemented using Struts action components in the Struts and Hibernate framework.
• Used Multithreading for invoking the database and also implemented complex modules that contain business logic using Collection, Reflection, and Generics API.
• Developed various JSP custom tag libraries me.e. JSTL libraries for achieving the most code-reusability.
• Involved in the implementation of the presentation layer GUI for the application using HTML, XHTML, CSS, and JavaScript.
• Wrote JUNIT test cases for testing all spring service calls and Spring MVC validations.
• Created stored procedures to extract data from various data sources like Flat Files, XML Files, and SQL servers.
• Designed, developed maintain a social network site using JavaScript/ jQuery/jQuery Mobile, CSS3, HTML5, MYSQL.
• Responsible for designing the application using the MVC architecture and Other Design patterns.
• Responsible for designing user interface screens using HTML, EXTJS, JSP, and validating using Java Script.
• Developed the Action classes, Action forms, and Action servlet for the Web tier.
• Used Java script in user validation and suggestion list and to display dialog boxes.
• Working experience in Core Java, Struts, XML, SQLSERVER, DB2, REST web services, Spring, Hibernate, and CXF.
• Worked on creating CSS style, JavaScript, and AJAX.
• Wrote Spring services in the service layer for Oracle data retrieval operations using Hibernate.

Environment: Core Java, Java J2EE, Spring 2.5, Struts 2. x, Hibernate, MVC, Oracle

Business Analyst

Confidential

Responsibilities:

• Provided technical and business support for Project Managers and Consultants on projects.
• Assessment wif regard to business and system architecture at the client.
• Acted as liaison for the project team in meetings wif various internal and client departments.
• Created scope and business requirement documentation from inception to final business approval.
• Drive the completion, review, and approval of Functional and Technical Specifications
• Prepared recommendations for process, control changes, and improvements in an effort to achieve desired end state.
• Performed gap analysis to identify opportunities for process improvement.
• Created of the current state and future state documentation.
• Validated and obtained sign-off on scope, functional requirements/specifications.
• Assisted Workstream Manager wif solution design.
• MIS reporting for senior management and other stakeholders.
• Understanding the regulation and requirements.
• Managed and documented changes to requirements throughout the project.
• Prepared documentation including process flows, controls, assessments, business requirements, and test scripts.
• Executed test scripts, which may include some data entry, wif an eye toward mastering product noledge.
• Prepared project documentation and presentations for meetings, including meeting notes and issue logs.
• Create and review test plans and scripts for completeness and accuracy.
• Assisted wif formulating the plan, scope, and objectives to ensure consistent analysis, design, and development.
• End-to-end responsibility for US regulatory reporting and capital stress testing, User acceptance testing, including the design, implementation, and oversight of the execution, analysis, and control and governance frameworks.
• Assisted wif coordination of firm responses to regulatory reporting examination issues
• Assisted wif identification, escalation, and mitigation areas of regulatory reporting risk.

Environment: Agile Methodology, MS SQL Server, MS Suite, Project, Visual Studio, Rational Rose, Visio, Quality Center, Oracle, Rational Requisite Pro, JIRA, Tableau.