SUMMARY

• 9 years extensive noledge and experience on Salesforce.com, CRM and Force.com platform wif proficiency as administrator and developer wif lightning experience, engaged wif different domains like Health, Banking, Services and Automobiles in developing different Enterprise, Business and Platform based Applications.
• Extensive experience in Salesforce.com both Development and design and worked wif Sales cloud and Service cloud, Marketing cloud.
• Hands on experience on developing and customizing applications using Salesforce.com as Software as a Service (SaaS) and Force.com as Platform as a Service (PaaS).
• Experience in implementing declarative platform features using Object model, Relationships, Record Types, Page Layouts, Validation Rules, Process Builder and Workflows etc .
• Expertise in implementing Salesforce Security Model using Profiles, Permission Sets, OWD, Roles and Sharing Rules.
• Expertise in creating Relationships among Objects like Master - Detail, Lookup, Many-Many and wif Rollup Summary Fields and using Cross-Object formula fields.
• Expertise noledge on designing and developingApex classes, Triggers, Controllers, Test methods, Schedulers, Batching.
• Extensive exposure toHTML, CSS, JavaScript, Visualforce, Apex classes,JSONbatch Apex jobs, scheduled Apex jobs, dynamic Apex, test classes, handler classes and various other components as per teh client's and application requirements
• Experience in writingSOQLandSOSLusing Force.com Explorer, Developer Console and Force Work bench.
• Expertise in writing Apex Batch classes by implementing Batchable interface for processing large bulk data updates at scheduled intervals by implementing Schedulable interfaces .
• Involved in various stages of theSoftware Development Life Cycle(SDLC) including experience in integration of Salesforce wif in-house legacyERPsystems using Apex Web Services WSDL and outbound messaging .
• Experience in integrating Salesforce wif ERP applications like SAP using Informatics-on-Demand.
• Ability to Integrate external systems wif Salesforce.com usingREST/SOAP Webservice API’s.
• Good experience wif SalesforceCPQ and CLM development and implementation.
• Extensive noledge in handling Big Data and performing manipulation operations using Data Loader, Import-Wizard, Workbench and Jitter bit.
• Expertise working wif Eclipse IDE wif Force.com Plug-in, Developer Console, Sublime for developing business logic and manipulating for meta-data from eclipse .
• Good working experience wif sandboxes developing code, deploying code between sandbox to sandbox and between sandbox to production using Skinny tables and change sets.
• Familiarity wif SQL and RDBMS, ability to manage data loads and data quality.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle
• Hands on experience in Salesforce lightning, building and customizing lightning components and applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System (CSS and Design Parameters), Lightning App Builder and Lightning Component features.
• Hands on experience wif Apttus CPQ for generating quotes, creating product catalogue and price.
• Possesses excellent analytical, interpersonal and communication skills, accustomed to working in both large and small team environments
• Expertise and Strong buildup noledge inObject Oriented Programming Structures(OOPS) and Client/Server Architecture.

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, S-Controls, Apex Web Services, Ajax, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, ASDI, Apex Data Loader, Force.com, Workbench, Developer Console, Copado, Force.com Platform (Sandbox and Production)

Salesforce Clouds: Service, Sales and Marketing

Query languages: Salesforce object query language (SOQL) Salesforce object search language(SOSL)

Development methodologies: Agile and Waterfall

Command Line Interface (CLI): Salesforce DX

Vision Control Tools: CVS, Subversion, VSS, Sublime, GITHub, Bitbucket

Web Services: REST (HTTP, JSON, URL and XML) SOAP (HTTP and XML)

Issue and project tracking software’s: JIRA and HPQC ALM

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Lightning Developer

Responsibilities:

• Developed user roles, Profiles, OWD rules, sharing rules and role hierarchies for selected users to protect confidential data.
• Implemented various Reports in teh areas of Marketing, Sales and Administration by implementing SFDC CRM.
• Delivered B2B and C2C solutions using cloud craze and allowed automotive process.
• Interacted wif cloud craze multi-tier distribution, direct, wholesale, dealer, subscription.
• Good experience wif adopting to cloud craze market conditions and customers needs.
• Reduced teh distinction between partner portal and customer portal and match employees, and customers on a single community’s platform.
• Implemented in Pricing Configuration and Product Configuration into Apttus CPQ using Salesforce Principles.
• Implemented Heroku to deploy and manage applications.
• Upgraded Salesforce Classic to Lightning.
• Developed and Implemented Lightning components for small set of users and made compatible wif Salesforce 1 mobile App.
• Developed various Visualforce Pages using JavaScript and Bootstrap.
• Worked wif Import Wizard and Data Loader for importing data from Leads, Opportunities and required information in Salesforce Environment.
• Worked wif wave analytics to enhance teh mobile- first platform to facilitate mobile collaboration.
• Developed dynamic web applications using Lightning framework.
• Implemented CPQ System to improve user experience in teh Quoting process using Salesforce.
• Involved in MVC architecture, Apex language as bridge between Visual Force Pages and open source Databases using SOSL and SOQL query languages.
• Used Test Driven Development process for developing new functionalities.
• Hands on Experience on maintaining Standard Objects and Fields, and creating custom Fields, Objects, Validation Rules, Applications, Profiles and Users.
• Implemented Lookup, Master-Detail and Many to Many relationships between Objects and created Rollup-Summary Fields, worked wif Cross-Field Objects.
• Created Server APEX Controller for Salesforce Lightning Experience and Added Lightning Component to Lighting Pages and Record Pages.
• Created Visual Force Pages, Controllers and Apex Pages using different IDE’s like Force.com and Eclipse.
• Worked wif implementing Dashboards, Dynamic Dashboards, Dashboard Components and refresh times.
• Created a lightning community for teh users and included teh custom components that are developed using teh visual force pages and lighting components.

Environment: Salesforce.com platform, Sales Cloud, Service Cloud, Apex Language, Visualforce (Pages, Component & Controllers), SOQL, SOSL and DML, CTI, Validation Rules, Workflow Rules, Approval Process, Process Builder, Jenkins, Custom Objects, Data Loader, Workbench, Sandbox, Eclipse IDE Plug-in.

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Conducted requirement gathering meetings and weekly status meetings wif teh business users, managers, and stakeholders.
• Developed teh map-reduce flows in Microsoft HDInsight Hadoop environment using python.
• Designed Created and maintained Objects, fields, field Sets, Page Layouts, Validation Rules, Process builders, and Lightning Flows.
• Created Matching Rules and Duplicate Rules to handle teh duplicate data entry to salesforce.
• Created an Approval Process wif Automatic Approval Submission and Automatic Approval based on teh complex business logic.
• Knowledge of teh main integration technologies: HTTP, XML, JSON, SOQL.
• Wrapper developed inPythonfor instantiating multi-threaded applications and running wif other applications.
• Developing REST APIs using MuleSoft Any point API Platform.
• Designed and Built 25+ Lightning components wif inter-component communication, Built Associated Apex controllers to support teh backend functionality of teh Lightning Components.
• Created/Optimized critical business triggers using proprietary frameworks by implementing interface classes to enforce logical sequencing, enhance performance, respect limits, and improve readability and code maintenance.
• Implemented Business Logic Automation using declarative features like Process Builder, Lightning Flows, Approval Processes and programmatic features like Helper Classes, Interface methods, Synchronous and Asynchronous jobs using OOP principles and Apex Design patterns.
• Development of test framework usingPython.
• Used Agile methodology to evaluate and restructure websites and to direct IT, team members, for clients.
• Supported teh Project End to End Implementation for testing teh CPQ Integration wif ERP.
• Maintained Existing Visualforce Pages and Converted some of teh Visualforce pages to Lightning. Integrated some lightning Components into Visualforce Pages.
• Implemented REST API to perform record-related operations and send Salesforce information to third-party Applications for performing Billing-related Activities.
• Worked on prioritizing tasks across all their patients’ needs wif teh health cloud.
• Implemented Salesforce Cron jobs using Batch Class and Scheduler class interface.
• Designed and Implemented HTTP Callouts to third-party Applications from a button, using a Batch Job and on record DML (save, update, Delete) Operations.
• Mapped personal and professional caregiver networks wif salesforce health cloud.
• Handled application management tasks such as installing/upgrading third-party apps, refreshing Partial-copy and developer sandboxes, and troubleshooting performance and data access issues.
• Implemented DocuSign in salesforce to provide Document Signing functionality for Salesforce to take consent from teh clients.
• Developed Web Services to allow communication between applications through SOAP over HTTP.
• Deployed Metadata components using Change Sets from Sandbox to production.
• Established deployment strategy using Copado (Devops Tool) for implementing Salesforce.com changes.
• Responsible for writing test classes for classes related to teh project halped other teams in writing it, and always maintained an overall 85% of code coverage, and made a safe deployment for every bi-weekly release and major releases.
• Created a proof of concept on Lightning Web Components as a pilot project for one of teh existing Lightning components.
• Used health cloud to integrate data from EHRs, wearables, and more.
• Tuned MuleSoft batch applications to obtain optimum performance and CPU utilization.
• Created Technical documentation for all tasks for Auditing purposes.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Sales Cloud, REST API, Informatica, Apex Triggers, Reports, Custom Objects, SOAP API, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Web services, WSDL, SFDC Sandbox, Eclipse IDE Plugin, Oracle 10g, Windows XP.

Confidential, Overland Park, KS

Salesforce Admin/Developer

Responsibilities:

• Involved wif various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements
• Work on customization of standard objects like Lead, Account, Contact, and Opportunity.
• Perform day-to-day User Management on SFDC Org by configuring Sharing Rules, Permission Sets Roles and Profiles.
• Created Custom Objects, Custom Fields, Validation Rules, and Formula Fields.
• Used Conga Composer for storing historical reporting data.
• Custom login VF page for teh dealers to access teh application.
• Creating Workflow Rules, Tasks, Email Alerts, and components to suit teh needs of teh application.
• Worked on Assigning Roles Hierarchy, Profiles, and Security setup wifin teh organization.
• Implemented Case Assignment Rules to direct teh case to an appropriate group such as Stories and PCS Central Support.
• Created Page Layouts to organize fields, custom links, related lists, and other components on records.
• Involved in designing, developing, and Testing UI Applications using VF Pages and Apex Classes, Apex Triggers as per requirement.
• Implemented teh requirements on teh Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Involved in Service Cloud, and Sales Cloud Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Created Triggers for email updates for any new offer released and developed Batch Apex along wif a combination of Schedule Apex to reduce teh data for space utility.
• Used teh sandbox for Development, Testing, and Code Migration to Production.
• Created custom settings for seasonal offers like spring, summer, etc.,
• Used data loader and data loader.io to store data in teh database.
• Worked on Agile environment, in dis we developed High-value features and delivered more quickly wif short cycles.
• Updating of email and an automated email will be sent to teh reps if any issue is raised by reps.
• Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.

Environment: Salesforce.com, Conga Sales Cloud, Service cloud, Composer, Workflows, REST, SOAP, Apex, Visualforce, Triggers, SOQL, HTML, JavaScript, Web Services, CSS, jQuery, Bootstrap Data.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Interacted wif various business user groups and performed a detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects of Salesforce.com (SFDC).
• Used agile methodology to achieve high performance.
• Developed various custom objects, custom workflows, formula fields, master-detail, lookup relationships, tabs, and validation rules.
• Developed workflows, validation rules, Apex triggers, apex classes, controllers, and formula fields.
• Created roles, profiles and implemented security and sharing rules at an object, field, and record level for different users at different levels of teh organization.
• Extensive experience creating email templates, email services, and page layouts.
• Developed APEX triggers, classes, Visual Force pages.
• Documented test cases, test results, and test procedures and reported to teh client and also coordinated wif teh development team for Bug fixing.
• Performed field mapping of Salesforce and Legacy CRM systems.
• Performed data migration into Salesforce application using apex data loader through CSV files.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visual force pages.
• Developed Apex class and triggers to format phone/fax/zip code in account object.
• Involved in Configuring Campaign Management, Lead Conversion, and Case Management processes.
• Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Implemented security and sharing rules at object, field, and record levels for different users at different levels of teh organization. Also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Created Workflow and Approval processes and developed validation rules.
• Imported accounts and contacts data through Import Wizard.
• Involved in UNIT testing and Integration testing.

Environment: Salesforce.com CRM, Apex language, Visualforce pages, Triggers, SOQL, SOSL, Sales Cloud, Service cloud, Profiles, Queues, Validation, Sites, Communities, Eclipse, Developer Console, Workbench, Force.com Migration tool (ant based), Data Loader, Reports, Dashboards, Web Services, Git.