SUMMARY

• Over 7 years of IT experience and 4 years as a Certified Salesforce.com Platform Developer and a Certified Salesforce.com Salesforce Admin as well.
• Involved in salesforce configuration, customization, integration, deployment, communities and classic to lightning migration, lightning component, lightning design system.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows
• DevelopUser Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, etc.
• Salesforce CRMplatform and environment ofSFDCsuch asSales Cloud, Service Cloud, Call Center, Force.comandChatter.
• Developed Lightning Components using Aura Framework.
• Good understanding with Client/Server architecture, Object-Oriented design techniques, and web application design under Model View Controller (MVC) and Service-Oriented Architecture (SOA).
• Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and REST API.
• ImplementSecurity/Sharing Rules, ConfigurePermission sets,Field Level Security,Record Level Security,Profiles,Roles&Resourcemonitoring at differentHierarchical Levelsof the organization.
• Administrative tasks likeUser Management,Creating Profiles,Roles&Permission Sets,Workflow,Tasks&Events,Email notification&Templates,Reports&Dashboard, Metadata&Metadata API.
• Used data migration tools such asApex Data Loader,Salesforce Import.
• ImplementingApex Classes,Visual Force Pages,Apex Components,Controllers,Triggers,Scheduler, Analytic Snapshots,Migration Tool,Web ServicesAPIand working withForce.com IDE. Exposure inCustomer PortalandSelf -Service Portal.

TECHNICAL SKILLS

Testing Tools: Selenium WebDriver, Selenium Grid, Rest-Assured, API Restful, REST Assured, TestNG

Integration Tools: MuleSoft, Microsoft BizTalk, Congo, Maven, Jenkins, SVN, Git, GitHub, Bitbucket

Bug Reporting Systems: Jira, Rally

Scripting and Coding Languages: APEX, Java OOP, Gherkin

Development Tools (IDE): Visual Studio, IntelliJ, SQL Developer, Postman, ReadyAPI

Database Management Systems: SQL Server, MS Access, Oracle, MySQL, JDBC

Operating Systems: Windows Server 2012, Linux/Unix RedHat, Fedora, Centos, Ubuntu, ESXi VMWare.

PROFESSIONAL EXPERIENCE

Confidential, Horsham, PA

Sr. Salesforce Developer

Responsibilities:

• Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework
• Embedded Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Involved in Deployment, deployment from one environment to different environments using GitHub and Jenkins.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the record and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Used Data Loader, Informatica cloud connector to insert, update and bulk import & export of data from Salesforce.com Subject’s.
• Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom Objects, Tabs, Components and Visual Force pages and Controllers.
• Used Sales Wave analytics app with salesforce to perform other integrations and customizations.
• Created Wave datasets from using internal Salesforce data and external data sources
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Hands on for setting up web service integrations.

Environment: Salesforce.com, Sales Cloud and Community Cloud, RESTAPI, SOQL and SOSL, Visual force, APEX Classes, APEX Triggers, Workflows, CSS, HTML, JSP, jQuery, Data loader, data Import wizard, Sales Cloud, Service Cloud, Migration Tool, Web services API, Validation Rules & Formulas, Migration tool, Email services, Security Controls, Sandbox, AWS, Splunk, Lightning Web Components (LWC)

Confidential, New York, NY

Salesforce Apex/ Visualforce Developer

Responsibilities:

• Worked with Business System Analyst to provide recommendations and designed the Best Solutions for implementing new business ideas.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Development, implementation and update focusing on Sales cloud and Service cloud.
• Developed SharePoint site with number of pages and integrated with salesforce.
• Developed and deployed workflows and approval processes for custom objects for different request types as per the requirement.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Managed ongoing support requests and administrative needs of users.
• Worked on Salesforce.com Standard Object s such as Accounts, Contacts, Opportunities, Cases and Solutions.
• Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
• Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• Case Management by Configuring Email-to-Case for the end user to submit a case through Outlook.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Responsible for weekly and monthly Data Export, updates and backup for the organization.
• Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.

Environment: Sales Cloud and Service Cloud, Visual Force (Pages, Component & Controllers) Pages, Data Loader, HTML, JavaScript, Workflow TDD, Apex Triggers, AWS

Confidential, Albany, NY

Salesforce Business Analyst / Admin

Responsibilities:

• Design, develop and maintain all company, team, and individual dashboard metrics. Design and develop workflow rules, validation rules, email notifications, etc
• Develop, run, update and export salesforce.com reports, analytics and dashboards to support and monitor daily activity and key performance measures
• Establish and implement best practice procedures for system maintenance and optimization, configuration development, testing, data integrity, backups, etc
• Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
• Determine plan and timeline for implementation of approved Change Management cases. Develop, test and deploy solutions, applying best practices
• Consult with all stakeholders to improve business processes, including developing functionality to automate manual processes Collaborates with CRM system developers to maintain, create, and update user roles, security, profiles, workflow rules, etc
• Provide deployment, training, and change management support to business users
• Work closely with business leadership to respond to, and proactively identify, challenges that can be solved with system and/or process improvements
• Trained and provided ongoing support and development to CRM data stewards globally
• Managed functional testing cycles including test planning, script development, status reporting, and test execution
• Troubleshoot and facilitate issue resolution by suggesting techno-functional workarounds
• Working knowledge of APEX (classes and web services), Visual Force, Salesforce APIs, SOQL, Force.com platform

Environment: Community Cloud, Sales Cloud, Confluence, Jira, Microsoft, SOQL, SOSL, Workflow & Approvals, Data Loader, Custom Reports, Oracle