Thycotic Engineer Resume
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Chicago, IL
SUMMARY
- Experience performing access provisioning and de - provisioning according to documented procedures required.
- Experience facilitating user lifecycle events (Joiner, Mover, Leaver) required.
- Experience maintaining and monitoring identity and access governance functions in SailPoint IIQ, Thycotic Secret Server.
- Several years of experience in IAM and PAM solutions including administering and managing the privileged accounts, managing cloud environment, securing the end-user accounts, and working in a team-oriented environment.
- Experience with ServiceNow preferred.
- Installation, configuration, and maintenance of the Thycotic Secret Server PAM environment.
- Serve as the subject matter expert (SME) for the Thycotic Secret Server PAM toolset.
- Experience with enterprise directory service (LDAP) administration, such as Active Directory preferred.
- Knowledge of technology trends and developments in the areas of IAM, and knowledge and experience with formal security and control frameworks such as COBIT, COSO, ITIL, FFIEC and NIST.
- Record of building and maintaining relationships with a consultative and engaging style.
- Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority from executive management to internal and external audit and risk teams.
- Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork.
- Strong troubleshooting and organizational skills and ability to work on multiple initiatives simultaneously.
- Ability to participate in resource planning processes based on defined organizational plans.
- Leading the ongoing Thycotic Secret Server Cloud project implementation for one of the clients.
PROFESSIONAL EXPERIENCE
Confidential, Chicago, IL
Thycotic Engineer
Responsibilities:
- Develops and participates in technical design & strategy across all Identity Management services (existing & future state)
- Understands at an expert level technical requirements for all IDM services including security and networking considerations
- Unifies identity strategy for on premise identity solutions along with our cloud identity solutions
- Works with each IDM functional manager and TIS/GIS partners to develop high-level designs
- Researches and recommends new technologies and improvements which address enterprise gaps across the IDM portfolio
- Ensures practical feasibility of technical solutions in accordance with GIS architecture standards
- Handling escalated tickets regarding issues faced by users accessing Thycotic Secret Server and the secrets
- Participates in senior level audit engagements and discussions
- Produces and showcases Identity strategy via diagrams and other materials presented to senior management
- Extensive experience in the strategy, design, implementation, and operations of comp-lex identity and privilege access management projects across various industry sectors.
- Highly motivated and passionate for helping the average person and new security professionals.
- Responsible in the architect deployment and management of security solution.
- Deployment of other technologies and strong background in programming specifically in used cases related to the domain and provides the highest value of customer argumentation needs.
Confidential, Reston, VA
Secret Server Engineer
Responsibilities:
- Supported more than 30 critical applications (inclusive of Servers, Network, Storage) and work along with over 15 different technology teams based across the globe
- Responsible for managing business-critical outages for the NBCU client. In charge of communicating the impact to the business and escalating the outage status to the senior leadership. Driving a solid plan of action and following the best practices using the ITIL framework to reduce business impact time
- Responsible for handling Service Operations including Incident, Problem, Change Management, and Request fulfillment by coordinating with the Service owner, Service support and Service user groups
- Responsible for identification and improvement of Incident Management Process within the team
- Active leadership of Outage management on conference bridge calls intended for focused incident resolution and effective resource management
- Ensure timely escalations and targeted outage communications throughout major incident's life cycle
- Responsible for providing a smooth handoff to the Problem Management teams by providing necessary details of an Incident to find out the actual root cause of the issue
- Driving the RCA call once the Major issue is resolved and sending out the RCA notes to all the stakeholders
- Analyzing the nature of alerts. Discussing the same with business leads to stabilizing the environment
- Assist application/business unit teams with privileged accounts on-boarding into Thycotic Secret Server.
- Responsible in the architect deployment and management of security solution.
- Deployment of other technologies and strong background in programming specifically in used cases related to the domain and provides the highest value of customer argumentation needs
Confidential, Johns Creek, GA
Thycotic Engineer
Responsibilities:
- Provided Lead Windows Engineer expertise for internal and external projects.
- Assist application/business unit teams with privileged accounts on-boarding into Thycotic Secret Server.
- Provided Microsoft SME advisory support for Active Directory and DNS best practices.
- Participated in trouble shooting major incidents, outages and crisis calls.
- Created, modified, tested, and deployed Active Directory GPOs as needed (DEV, TEST & PROD environments)
- Created change orders (ServiceNow) and attended CAB review / approval meetings.
- Provisioned new VMware and physical server builds.
- Provided escalation support and mentorship to Engineers level I-III.
- Servers: Windows Server
- Hands-on in Discover Local and Active Directory Privileged Accounts, Discovery Rules, Service Account and Dependency Management and other discovery approaches.
- Performed general configuration options for example, turned on force HTTPS/SSL and disabled “Allow remember me”.
- Performed SSH proxy settings.
- Performed SAML integration settings on the login tab of configuration settings.
- Implemented “Administer Security configuration and edited security configuration option in secret server.
- Updated and created event subscription.
- Implemented Dual control settings for reports and recorded sessions.
- Analyzed and changed configuration or disable the use of a hardware security module (HSM).
- Extensive experience in the strategy, design, implementation, and operations of comp-lex identity and privilege access management projects across various industry sectors.
Confidential, Temple Terrace, FL
Thycotic Engineer Junior
Responsibilities:
- Created a Registry for important information on all applications.
- Participate in and/or User Acceptance Testing and bug-related reengineering efforts.
- Architect and Implementer of Centralized Password Management Solution. The solution used the application Secret Server, by Thycotic Software.
- Created user and computer accounts on the Active directory (AD) users and computers. Involved in Cloud Security Infrastructure and design for client’s in-house Azure Applications Setup applications Active Directory, LDAP, Oracle, and Flat Files.
- Providing solutions for the changing business requirements.
- Performing Infrastructure Engineering Responsibilities for: VCloud Director, VMware ESXI, VMware,
- Microsoft, Thycotic Secret Server, all laying on a Cisco UCS
- Worked in extending and integrating On - premises and Azure Active Directory
- Highly motivated and passionate for helping the average person and new security professionals.
- Responsible in the architect deployment and management of security solution.
- Deployment of other technologies and strong background in programming specifically in used cases related to the domain and provides the highest value of customer argumentation needs