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Salesforce Developer Resume

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SUMMARY

  • 6+ Years of IT experience in Salesforce.com and Force.com working extensively on configuration, customization, integration, communities, and Lightning migration from classic, Lightning component development using Lightning design system, Apex, Visual force and Cloud Computing based Sales force CRM, customization and development.
  • Experience in modifying Visualforce pages to support the Lightning Experience and good understanding of Lightning mode and its features
  • Strong in Aura Lightning framework with Applications, Components, Controllers, Stylesheets.
  • Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.
  • Designed various Webpages in Visual Force for functional needs within Salesforce.
  • Designed and developed Apex Triggers for various functional needs in the application.
  • Created Custom Controllers and Standard Controllers in Visual Force.
  • Having experience with Apex Triggers, Apex Classes and Wrapper Classes as mentioned in the business requirement.
  • Experience in Administration, Configuration, Implementation (Soap API, Rest API and Meta data API as Call in and callout services) and Support of Salesforce CRM and Salesforce SFA applications.
  • Worked on Visualforce pages and having experience with CSS and JavaScript.
  • Experience in installing, evaluating the App Exchange application under the Salesforce.com platform.
  • Provided administration support to create new users, deactivate users, modify security and sharing settings for users.
  • Experience in XML, JavaScript, HTML, Eclipse and SVN.
  • Experience on live support activities providing solutions to end users on Production environment.
  • Worked on Soap API and Rest API to design and support web services platform.
  • Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
  • Expert in developing User Interface (UI) applications and professional web applications using JavaScript, JSP, HTML5 /DHTML, XHTML, jQuery, CSS3, and Ajax.
  • Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach.
  • Having experience on REST methods such as Put (), Get (), Post () and Delete ().
  • Having experience on Sales cloud in opportunity management, account management.
  • Having experience with partner WSDL, Enterprise WSDL and Metadata API
  • Proficient in Configuration, Customization, Programming with Apex API (Controllers & Triggers), Visual force Pages, Visual force Components using up - to-date technology & implementing new instances of Salesforce
  • Possess Comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, and Case Management and worked on Sales cloud, Service cloud, marketing cloud.
  • Defined assignment rules to route case request to appropriate case support queues.
  • Implemented security and sharing rules at object, field, and record level for users at different levels of organization, created various profiles and configured the permissions based on the organizational hierarchy.
  • Experience working with Data Loader, import wizard, salesforce.com and Sandbox environments.
  • Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
  • Acted as a liaison between experts and the client to ensure standards were met, while tracking all project requirements and maintaining appropriate documentation.
  • Gathering information from various sources and evaluate them according to the client's needs.
  • Experience in using JIRA for issue tracking issues.

TECHNICAL SKILLS

Salesforce CRM: Apex Language (Classes, Trigger, Batch, Schedule), SOQL & SOSL

Language: Visualforce Pages, Components, Sales, Service, Ant based

Force.com Migration Tool: Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, Lightning, Lightning Components, Lightning design systems, AppExchange, Web Services (Rest, Soap), Jitter bit, Force.com Tools Developer Console, Force.com IDE, Force.com Explorer, Workbench, Data Loader, Eclipse.

Web Technologies: JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS, AJAX.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

Tools: Git, SVN, Trello, Jira, Source Tree, Bit bucket, Slack, WebEx, Uber Conference

Application Tools: Eclipse, Force.com IDE, Data Loader, Apsona, Tableau, DocuSign

Integration Tools: Autofi (Quick Books to Salesforce), Tableau native integration

Packages: NPSP (Non-Profit Success Pack), NGOC, Power of Us Hub.

Programming Languages: C/C++, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex.

Web/Application Servers: Apache, Tomcat 5.0, JBoss, WebLogic, IBM Web Sphere, IIS.

Operating Systems: Windows 8/7/XP/2000/NT, Red Hat Linux 7.x/9.0, Unix.

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

  • Interacted with multiple end users, consultant, business users and team members on regular basis for improving the user experience on the Salesforce Lightning production environment.
  • Created multiple Lightning Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes Lightning component look and feel better.
  • Build Visual Force pages and components with custom controllers and controller extensions.
  • Built unique Lightning pages as per business needs with Lightning Community Builder.
  • Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
  • Tested apps by appending multiple components to Lightning Application thereby deployed Applications from Sandbox to Production.
  • Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for organization.
  • Helped with administrative tasks such as process builders, Reports and Dashboards, data population, data cleanup and changes on SObjects as per user requests.
  • Developed Agent Portal for Telematics Service Provider using Service Cloud and Service Console.
  • Created modern Lightning Apps combining Lightning App Builder, SLDS and Lightning Component features.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers.
  • Developed apex REST web services classes for external applications accessing salesforce.com data.
  • Worked on Apttus CPQ configuration and integration and responsible creating TDDS, finalizing design & implementation on salesforce security model of access control and data visibility using uses roles, profiles, permissions, public groups, queues, OWD, sharing rules etc.
  • Worked on the core enterprise service cloud salesforce projects spanning across multiple salesforce instances within legal and financial & risk bus & have also administered the salesforce environment.
  • Created Test Case, Test Plan Document for Project Modules Cases using ALM, HP Quality Center. worked on integrating doc-u-sign with salesforce for emailing the envelopes to the members and configured doc-u-sign end-to-end.
  • Worked with SOQL & SOSL queries with Governor Limitations.
  • Used SFDX during development cycle.
  • Worked with SFChatter which helps users to communicate with organization easily and quickly.
  • Worked with Integration and web services.
  • Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
  • Worked extensively with Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and Reports.
  • Configured Single Sign-on using SAML and Worked on Mass imports and exports of data.
  • Implemented Salesforce web services like SOAP and REST API, Java, XML.
  • Customized several Workflows, validation rules, Triggers, Apex class.
  • Integrated Apex with External Services by making callouts that used SOAP and WSDL.
  • Written SOQL, SOSL query language necessary for application in Apex Classes and Triggers.
  • Worked on cross platform usage of project functionality using Lightning.
  • Created Apex methods for Lightning controller and helper methods to perform DML operations on case records.
  • Wrote/refactor test classes for apex classes, triggers and trigger handlers with 100% code coverage to ensure easy deployment.
  • Customizing Apsona (Batch Data Entry tool)
  • Provided Support in troubleshooting the bug fixes and to overcome salesforce Lightning limits
  • Provided training for new users to use Salesforce Lightning platform
  • Maintained the data infrastructure (e.g., tables, elements, formats) to ensure accuracy and data integrity (including identifying missing data, reducing record duplication, ensuring account data accuracy).

Environment: Salesforce.com Platform, Lightning Component, Sales cloud, Service cloud, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL, Apttus CPQ (Configure Price Quote), Force.com Platform (Sandbox and production), Force.com IDE Agile, Scrum.

Confidential

Salesforce Developer

Responsibilities:

  • Interacted with the end users to understand the requirements and documented them to proceed accordingly. Working with customers for design groups.
  • Customized various Salesforce.com components including standard and custom objects on-the-fly in the production environment to solve immediate user/management issues.
  • Developed several Triggers, Apex classes and Visualforce pages as part of the application development.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features for many functionalities like time sheets, pay periods, scrum board etc. Creating Lightning and VF Tabs for all required UI pages.
  • Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
  • Involved in coding for modules for all the Sub-Application of the CRM application which involves extending existing SFDC standard components using Apex, Visual Force and other utilities.
  • Created community pages and added the lighting components for those pages.
  • Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
  • Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
  • Configured partner and custom community for the client.
  • Worked on lead management, account management and opportunity management.
  • Created different Workflow rules and Approvals for various campaign processes.
  • Created community pages and developed lighting components for the community pages
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Used Sales Cloud to get the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through the AppExchange.
  • Data migration from external systems to sales force using Data Loader.
  • Created email templates and inbound emails using Visual force for the clients and customers.
  • Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
  • Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
  • Experience in using Workbench and Bitbucket for deployment.
  • Developed and configured various Reports for different user profiles based on the need in the organization.

Environment: Salesforce.com, Salesforce Lightning, Apex, Sales Cloud, AppExchange, Sharing Rules, Workflows, Email Updates, Visualforce, Eclipse IDE, iframe, Email Templates, Sandbox, Reports, Dashboards, Custom Objects, Custom Tabs, HTML, CSS, Agile, Scrum.

Confidential

Salesforce Admin/Developer Duration:

Responsibilities:

  • Duties included design, development, integration and administration of salesforce.com applications.
  • Created new Apex Triggers, Apex Classes, Batch Classes and Schedule Classes, Email Services according to the Project Requirement.
  • Implemented Batch Classes to provide Data Migration without loss of data/ to avoid corruption of data.
  • Worked with the user group for requirement gathering throughout the planning and implementation.
  • Created new User Accounts and assigned Profiles as per their role in role hierarchy.
  • Customized Page layouts for Standard/Custom objects and assigned Record Types.
  • Performs day to day administrative tasks and addressing production support issues (unlocking / re-setting passwords, modifying data, and creating ad hoc reports)
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Worked with various Salesforce.com Standard objects like Accounts, Contacts, Leads, Opportunities, Products, and Price book, Cases, Entitlement, Reports and Dashboards.
  • Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
  • Provides training to department employees on the use of the company website and all related systems and processes.
  • Created Data Validation rules and Formulas as per business requirement.
  • Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions, and Outbound API Messages.
  • Performs day to day administrative tasks and addressing production support issues.
  • Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
  • Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs, and developed an action plan and specification document.
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created and used Email templates in HTML and VisualForce.
  • Used SVN Subversion as Code Repository.
  • Created Custom Buttons Using JavaScript. Implemented Single Sign on in Salesforce.
  • Developed reports, dashboards, and processes to continuously monitor data quality and integrity.

Environment: Saleforce.com, Apex Classes, Batch Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential

Salesforce Developer/Admin

Responsibilities:

  • Created and customized Salesforce objects, workflows, page layouts, fields, validation rules, reports, dashboards and user profiles.
  • Developed Triggers, Visual force pages/controllers, Workflow, Validation Rules, and Formulas.
  • Developed Lightning components to provide access to customers for creating accounts via a customer portal.
  • Built Apex Classes implementing SOSL, SOQL statements within Eclipse to manage interaction with the database.
  • Developed BULK API calls (REST) and SOAP to interact with the 3rd party tools.
  • Worked with Lightning App Builder to build custom interfaces and Lightning component actions to provide a secure way of building client-side custom functionality. Built Standard and custom components.
  • Admin with business users to revise and renew Software System Requirements, and Business Process requirements.
  • Created many Lightning Components and server-side controllers to meet the business requirements.
  • Created Custom Objects, Custom Settings, Page Labels, Validation rules, Record types, Custom tab, Workflow rules, assignment rules, and approval process.
  • Worked on Salesforce.com administration including creating Profiles, Roles, Users, Page Layouts, Email
  • Services, Approvals, Workflow, Tasks, and Actions.
  • Written complex stored procedures and SQL queries.

Environment: Salesforce.com platform, Apex Language, VisualForce (Pages, Component, Controllers) Pages, Data Loader, HTML, JavaScript, Workflow, CSS, Apex Triggers, Lightning, Sales Cloud, Service Cloud, SOSL, SOQL

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