SUMMARY

• Having 15+ years of experience in IT Industry which includes 5+ years of experience in salesforce worked on Salesforce Developer/Administrator with domain experience involves configuration, customization, communities, integration, deployment, classic to lightning development, lightning components, force.com, Sales & Service Cloud. 4 years of experience in JAVA/J2EE. And 6+ years of experience in Telecom Services.
• Added Lightning Component to Lighting Pages and Record Pages. Has worked on Apex classes Visualforce Pages, Controller classes and Apex Triggers for various functional needs in teh application.
• Creating lightning pages using Component, controller, halper, style, documentation, render, design, SVG.
• Implemented Salesforce Lightning Web Components for small set of users within teh organization.
• Tested apps by appending multiple Lightning Web components to a Lightning Application theirby deployed Applications from Sandbox to Production.
• Created multiple Lightning Web Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud and Service Cloud.
• Experience with teh integrating SFDC and AppExchange partners such as MARKETO, CPQ/APTTUS (Config, Price & Quote).
• Experience in Apttus CPQ Configuration and involved in quoting and pricing, order management, product configuration.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Customization of Apttus product by using Salesforce features like triggers, VF pages.
• Strong experience in defining and managing custom Objects, creating page layouts, developing field validations, campaign Management, formulas and workflow rules using Salesforce.com and Eclipse IDE for Salesforce.
• Experienced in creating and activating teh Marketing Campaigns in Salesforce.com.
• Creating user profiles, training them, and halping unlock or reset passwords due to teh user’s forgetfulness
• Experience in Agile methodologies.
• Extensive experience in developing enterprise applications using Java and J2EE technologies such as JSP, Servlets, Tiles, Struts, Spring, XML, XSL, HTML, JavaScript, JDBC and CSS.
• Good exposure to RDBMS, SQL and PL/SQL, writing SQL scripts for efficient report generation.

TECHNICAL SKILLS

Salesforce Technologies: SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lighting components, CPQ, Apttus CPQ, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s - Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, J2EE, HTML, XML, CSS.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

Platforms: UNIX and Windows (10/NT/2000/XP/Vista/7)

PROFESSIONAL EXPERIENCE

Confidential, Cleveland, OH

Salesforce Developer

Responsibilities:

• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
• Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Developed complex validation rules, formula fields according to teh application requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Writing Apex batches, Schedule classes by implementing interfaces to process large data sets.
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Used Email to Case, Web to Case features and created a community where teh customers can create, update, and manage their cases.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Updated teh APEX Controller and Helper functions regularly making teh Component Context Aware as per business requirement.
• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.
• Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy.
• Involved in Data Migration from three Legacy Systems to Salesforce.
• Closely worked withSalesforce.com consultants for implementing teh business solutions for their client requirements, using APPTUS CPQ within teh exclusively developed framework.
• Involved in CPQ (Configure, Price& Quote) design, mapped to teh Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented teh Web Services through WSDL in teh Salesforce.com for outbound messaging.
• Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.
• Deployed application from Sandbox to Production environments using GIT, Change Set, Eclipse and Force.com Migration tool.

Environment: Lightning experience, Lightning Components, Apex classes, Triggers, and Controllers, Salesforce.com Platform, Configuration, Customization, Apttus CPQ, Force.com Eclipse IDE, Sales cloud, Service cloud, HTML, CSS, Amp script, GITHUB, Data Loader, WSDL, SOQL, SOSL, Scrum, ETL, Custom objects, Custom fields, Web Services, SOAP API, REST API.

Confidential, Coppell, Texas

Salesforce Lightning Developer

Responsibilities:

• Worked closely with sales team and business analysts to perform detailed analysis of business and technical requirements and to design teh solution by customizing various standard objects ofSalesForce.com (SFDC).
• Developed SFDCCustomized Reports, Dashboardsand Processes to continuously monitor data quality and integrity.
• Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in teh components.
• Implemented Service cloud, Service console and configured Email-to-Case and enabled communities in cases.
• Worked on Lightning for creating custom pages for lookup screens on Salesforce.
• Involved on creating Lightning Pages inside Lightning Community Builder.
• Validated Salesforce.com - sales, service and community including salesforce1 (mobile).
• Developed re-usable user interface components with teh lightning component framework.
• Used Salesforce Lightning Inspector to debug teh lightning components during teh development process.
• Involved inSalesforcecustomized reports anddashboardson real time.
• Worked on lightning design system to create pixel perfect designs and applications.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Strong understanding of Salesforce standard objects and Apttus CPQ application.
• Configure in Salesforce.com CRM to facilitate Apttus implementation.
• Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.
• Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization).
• Experience in configure price quote (CPQ) app such as Apttus.
• Involved in end to end testing and configuration enhancements for teh CPQ and CLM functionalities.
• Created integration with ApttusCPQand CLM applications and automating processes onSalesforce platform.
• Involved indatacleanup and mapping indatamigrationproject.
• Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners.
• Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom formulas.
• Created Profiles, Roles and Permission Sets for all teh users in teh organization.
• DevelopedUnit test classforApex classand worked for improving code coverage.
• Integrated teh REST API based Web Services and Informatica on Demand for extracting teh data from external systems.
• DevelopedSOQLandSOSLqueries to get data from different related objects.
• Used Visual Studio for writing business logic in Apex programming language.
• Created email templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Implemented teh requirements on Salesforce.com platform and Visual Studio.

Environment: Salesforce.com, Apex, Lightning (components and controllers), Communities, Force.com, Visual Studio, REST API Web Services, Service Cloud, Pages, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL, Windows.

Confidential

Salesforce Developer/ Admin

Responsibilities:

• Liaised between teh client and teh development team with respect to teh gathering and communication of functional business requirements for systems development.
• Built customized Lightning web components replacing teh existing ones; using JavaScript on teh client side and Apex on teh server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Involved on creating lightning Pages inside Lightning Community Builder.
• Perform analysis of existing systems and documented teh related business concepts, process flows, data elements definitions and calculations, and screen and report layouts.
• Lead discussions with teh team about feasibility and TEMPeffective way of leveraging Saleforce.com CRM features.
• Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
• Managed all new user set-ups and deactivation, including following approval process and transferring ownership of accounts/contacts/opportunities for deactivated users.
• Regularly audits data to uncover data integrity issues and/or opportunities for process improvement.
• Performed mass data imports using teh Apex data loader and import tools as requested by CRM Manager.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage teh Workflow Approvals.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Created and maintained custom fields and modifying Picklist values and field dependencies.
• Developed custom objects, reports and configured analytic snapshots for sales performance and lead generation statistics.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Imported and updated campaign data, Create several reports for different user profiles
• Import and export data using Data Loader, modified Lead Assignment Rules.
• Import data from excel sheets in to Leads, accounts and Contacts using Data Loader
• Use Data Loader and developer workbench for insert, update and bulk import or export of data. Used it to read, extract and load data from comma separated values CSV) file
• Responsible for creating Queues, Workflows rules and tasks to share and automate work to teh users in teh Queue.
• Managed security controls by modifying sharing settings, field accessibility, password policies, session settings and network access.
• Modified Apex Class, Apex Test Methods, Triggers and Visualforce Pages.
• Work closely with prospects/clients to identify technical requirements and technical infrastructure for CRM based enterprise solutions.
• Worked closely with sales team and performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects of SalesForce.com.
• Provided training to teh internal users and halped them in getting used to teh application, generated reports and save them for teh further access to teh users.

Environment: Salesforce, Informatica Tool, Apex Data Loader, Security Controls, Google Chrome, Command Links, Workflow and Approvals, Custom Objects, Picklist Values, Sales Performance Lead Generation

Confidential

Java Developer

Responsibilities:

• Maintainedapplication in n-tier fashion as per struts based MVC architecture using Servlets, Struts Action classes, Action Forms, JSP and Session Beans and developed User Interfaces using JSP, HTML, and CSS
• Scripting of Test cases based on teh Specifications received for teh request.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
• Responsible for Coding using JSP, Java Servlets, Spring MVC and XML.
• Worked on Dynamic, object-oriented programming language RUBY.
• Developed Shell Scripts for automating teh closing document process using JavaScript front end validations
• Implemented EnterpriseJavaBeans (EJB) to interact with database to insert, update, delete and retrieve values; developed session beans and entity beans representing business logic abstractions
• Called Stored procedures in Oracle using callable statements in JDBC
• Involved in Testing applications on various levels like unit testing, integration testing and system testing using JUNIT
• Used ANT tool to build and deploy application on Tomcat Server

Environment: SQL, PL/SQL, DB2, Apache Tomcat, XML, CSS, Windows XP, Linux, Java1.7, Struts, EJB 2.0, Java/J2EE coding, J2EE patterns, Bootstrap, Angular JS, Web service, JDBC, Spring, WSDL, JQuery, Hibernate.

Confidential

Sr.Transmission Network Engineer

Responsibilities:

• Able to identify Confidential needs and present appropriate company product and service offerings.
• 3G & LTE Transmission Network Planning
• 3G & LTE sites protection with Rings by using Fiber POPs for attaining 100% Network Availability
• Calculating & Ordering teh MW equipment’s for new rollout sites and optimization of existing network and BoQ preparation.
• Monitoring teh microwave hop materials available in W.H for deployment and arranging teh materials in case of shortage by doing IUT from other telecom circles.
• Successfully implemented multi-vendor MW equipment’s (Ericsson and Huawei).
• Interacting with Project Team for rollout activities.
• Attending teh meeting with Client for Discussion about New Sites Rollout.