SUMMARY

• Over 8 years of experience in Software Engineering including 3 years in Sales Force.com programming. Experience in Administration, Design, Development, Configuration, Implementation and support experience with salesforce.com platform.
• Over 3 years of experience in Sales force Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Expertise in implementation using Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Software Design, Database Design and Web applications Development experience
• Experience in SOQL, SQL, Stored procedures
• Extensive knowledge of SalesForce.com implementation cycle in Sales, Marketing, Service and Support modules.
• Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third party packages.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Proficient in Data Migrationfrom Traditional Applications to Sales Force Using Data LoaderUtility andInformatica on Demand.
• Customized objects like Accounts, Contacts, Opportunities, Products, Leads and Campaigns.
• Have performed Page layout customization and custom Links. Created profiles and configured permissions based on Role Hierachy.
• Web Services Implementation & Integration experience on SalesForce.com
• Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector. Designed and developed Excel macros for Data Analysis using VBA
• Developed Client-Server & Web applications using .NET, ASP, VB, MS-SQL Server
• Team lead for Software Application Design, Development and Transitions
• Design using ER Models, Use cases, Activity & Sequence diagrams using UML tools
• Deployment of application, customer training & post release support at client location
• Experience in Software Design and Architecture
• Experience in Database designing, SQL design and coding, design and implementing other database objects using MS-SQL Server and MySQL.
• Worked on both Windows and Linux platforms
• Designed logistics & storage systems using AutoCAD, worked closely with Marketing team and customer

TECHNICAL SKILLS

Development on force.com: Apex Language, Apex Trigger, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control

Custom Integration: Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming: .Net, VB, ASP, VBA, C, C++, Java, PHP, Perl

Database: MySQL, MS-SQL Server, Oracle, MS Access, Informatica

Tools: & Technologies XML, HTML, CSS, JavaScript, VBScript, DOM, Agile, SCRUM, RUP, UML, UNIX - shell programming, gawk

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Consultant

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Designed and developed workflow rules, validation rules, and customizations within Sales force. Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity. Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Administrated and monitored the company’s Sales force CRM application
• Migrated data from Excel / CSV files to SFDC using Data Loader
• Maintained data cleanliness and accuracy by adding custom validation rules and formulas
• Implementing automated process to simulate daily scheduled jobs within the limitations of the system and hosted entirely on Salesforce.com

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Production environment.

Confidential

Salesforce Consultant

Responsibilities:

• Business process review to Analyze, Organize and prioritize the implementation
• Communicate with various teams and get the requirements
• Participate in meetings for technical inputs
• Design, Implement and Deploy SalesForce custom solutions
• Design and implement Custom Objects, Custom Tabs, Page Layouts, Reports, Workflows
• Created the workflow rules, validation rules, formula fields, escalation rules, etc.
• Perform Administration tasks like User Management, Data Management, Creating and Managing Roles & Profiles
• API, SOQL and SOSL Queries using APEX, VisualForce, Force.com IDE, MS-SQL Server
• Developed various Custom Reports and deployed them for different users and teams
• Performed support for internal users with training, generating reports, troubleshoot issues

Environment: SFDC APEX API, Java script, XML, SOQL, Force.com, Apex Explorer, Visual force, SOQL and Windows XP.

Confidential

Salesforce Developer

Responsibilities:

• Business process review to Analyze, Organize and prioritize the implementation
• Communicate with various teams and get the requirements
• Participate in meetings for technical inputs
• Download the donors data into SFDC
• Create custom fields to manage donors, with additional fields and tabs
• Design, Implement and Deploy SalesForce custom solutions
• Design and implement Custom Objects, Custom Tabs, Page Layouts, Reports, Workflows
• Perform Administration tasks like User Management, Data Management, Creating and Managing Roles & Profiles
• API, SOQL and SOSL Queries using APEX, VisualForce, Force.com IDE, MS-SQL Server
• Performed support for internal users with training, generating reports, troubleshoot issues

Environment: SFDC, Force.com, Apex Explorer, Visual force, SOQL and Windows XP.

Confidential

Software Designer

Responsibilities:

• Involved in development of EMEA VSOE changes, other bug fixes and DCC move
• Lead a team of 7 to complete the transition of 14 applications from APJ region
• Worked for Application Usage Analysis under Local Solutions team
• Developed Reporting and Admin Tool in ASP.NET
• During enhancement, capturing the requirements and changes from the client, preparing the impact analysis report, design and application release management
• Application support through database and code maintenance

Environment: ASP.NET, ASP, VB, COM+, MS-SQL Server 2000

Confidential

Software Engineer

Responsibilities:

• Involved in database design and writing stored procedures
• Developing the data retrieval module in ASP.NET
• Developed reports using Crystal Reports

Environment: ASP.Net, VB.Net, SQL Server 2000

Confidential

Responsibilities:

• Involved in system analysis, requirements capturing and coding
• Prepared the database design and writing stored procedures
• Responsible for deployment and end user training

Environment: ASP, JavaScript, MS-SQL Server 7.0

Confidential

Software Developer

Responsibilities:

• Developed Reporting module
• Involved in capturing the requirements and changes from the client
• Prepared impact analysis report, testing cases

Environment: ASP, JavaScript, MS-SQL Server 2000

Confidential

Responsibilities:

• Design and development of custom required MS-Outlook forms
• Created workflow template using Workflow Designer in MS-Exchange server
• Database design. Used encryption & decryption of important fields in the database

Environment: MS-Exchange Server 2000, Outlook 2000, VBA, SQL Server 2000

Confidential

Responsibilities:

• Design and development of Admin module
• Involved in creating Use cases, Activity & Sequence diagrams
• Peer level code review

Environment: VB, ASP, SQL Server 7.0, Togethersoft

Confidential

Responsibilities:

• Involved in design and development of User module, Course Registration and Reports
• Code reviews, Unit testing
• Involved in creating Use cases, Activity & Sequence diagrams

Environment: ASP, JavaScript, SQL Server 7.0, Togethersoft

Confidential

CAD Design Engineer

Responsibilities:

• Design logistic support systems using AutoCAD
• Requirements gathering from clients
• Worked closely with Marketing and Manufacturing team