SUMMARY

• Over 7 years of diverse experience as Business Analyst in Information Technology field with teh ability to work independently and manage business expectations with a delivery - focused approach to work; ability to build and experience interfacing with Stakeholders, System Analysts, senior management with excellent communication and interpersonal skills.
• Over4 plus years of extensive, practical experience as a Business and Systems Analyst in Mortgage, Finance, Insurance and Health Care.
• Highly efficient in communicating teh business directives, goals and needs to teh technical team and serving as clients interface managing user expectations and client satisfaction.
• 5 years of experience in designing and delivering large projects and leading large project teams with superior time management.
• Superior writing and presentation skills, Software Development Processes, UML, Systems Design Specification and System Requirement, Change Request, Structured and Object-Oriented Analysis and Design (OOAD).
• In depth noledge of UML in visualizing and documenting teh artifacts using Use Cases diagrams, Class diagrams, Sequence diagrams, and Collaboration diagrams in MS-Visio.
• Ability to understand teh Business Process, and capture teh Business Rules in Models and documents, requirement elicitation and gathering, UML concepts, data analysis, Business Process Modeling Language and data mapping, GAP analysis and problem solving.
• Proficient in conducting Joint Application Development (JAD) sessions with end-users, development and QA team for project meetings, walkthroughs and customer interviews, experience in GAP analysis, Risk analysis.
• Thorough noledge of Business analysis and Iterative Software Development Life Cycle (SDLC) using Rational Unified Process (RUP) and RAD.
• In-depth understanding about teh Agile methodologies followed in teh industry and its uses.
• Good Knowledge of Foreclosures, Outreach, Collections, Loan Modifications, Short Sale, Deed-in-lieu, Real Estate Owned, Liquidations, Bankruptcy, Loss Mitigation, Representations & Warranties.
• Proficient in streamlining Business processes by recognizing and avoiding Bottlenecks, thereby reducing cycle time and improving system efficiency, employee productivity and concurrently employing activity based costing techniques for better Cost Benefit analysis of teh system.
• Good Knowledge in teh concepts of Java, Virtualization, XML and Metadata.
• Expertise in Translation requirements documents into Test Plans, and participate in UAT.
• Knowledge of Data Schemas in (ETL) Extract, Transform and Load.
• Knowledge of developing and customizing reports using reporting tools such as SQR, Crystal Reports.
• Extensive experience working on MS Project, MS Visio, Excel, Power Point, Word, Access and Outlook.
• Worked with test teams and test leads in writing test cases confirming to requirements in different environments.
• Strong documentation and written presentation skills.
• Experience in Training & Supporting end-user reporting needs using Business Objects.
• Capable of working as a team leader as well as a team player and flexible to learn.
• Excellent Professional Communication skills to communicate with other groups, customers, vendors, partners.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 98/NT/2000/2003/XP, UNIX

Microsoft Office Suite: MS Project, MS Word, MS Excel, MS PowerPoint, MS Visio, MS Access

Basic Programming Languages: XML, HTML, SQL

Data Bases: MS Access, Oracle, MS SQL,DB2, Teradata, Essbase

Reporting tools: Business Objects, Crystal Reports, MS SQL BI

Testing Tools: Quality Center, Test Director, Win Runner, Load Runner, QTP, JMeter, SoapUI

Processes/Technologies: Rational Unified Process, Clear Case, Use Case, UML, Agile

Tools: Rational Rose, Requisite Pro, Enterprise Architect, ETL

PROFESSIONAL EXPERIENCE

Confidential, Orlando, Florida

Data/ Business Analyst

Responsibilities:

• Assuring teh integrity of project data, including data extraction, storage, manipulation, processing and analysis.
• Collecting and collating appropriate data for usage in databases and conducting related research.
• Discussing business needs or information with internal staff.
• Responsible for administration, database design, security, and maintenance.
• Coding accurately variables from original information or data and completing statistical analyses as required.
• Preparing and making presentations, monitoring and maintaining teh quality nature of database systems.
• Sharing teh noledge of analysis techniques and data coding with other staff.
• Designed and developed statistical analyses, which address projected research questions.
• Analyzing data with standard statistical methods, interpreting teh results, and providing written summary of data analyses.
• Participating in ongoing decisions concerning data collections, study design, methodology, and data analysis.
• Involved in teh decision making team for amendments of company’s plans and policies as per business needs.
• Working in Agile methodology, prepared tasks and stories for sprints, prepared Retro’s and was responsible for preparing Show cases.
• Designed & developed teh User Acceptance test plans and implemented them at UAT.
• Assisting teh project manager in preparing Project Plans, Project Schedules, and Milestone Tracking using MS Project.

Confidential, Plantation, Florida

Business Analyst

Responsibilities:

• Identified stakeholders, critical success factors, challenges and a contextual use case diagram
• Planned, performed and managed tasks and activities throughout teh SDLC for Pricing, Utility Growth and sample allocation budgeting and forecasting projects simultaneously.
• Work requests spanned teh whole business to meet a broad range of internal and third party requirements.
• Followed Agile methodology, prepared sprints and conducted scrum meetings.
• Developed textual templates for requirements using MS Office.
• Analyzed teh business problem and communicated to teh development team
• Delivered Business Requirements Document and Functional Requirement Document.
• Acquired Knowledge of software usability principles in teh process of creating teh test plans for teh application.
• Used Rational Requisite Pro to communicate with teh team and keep track of teh project.
• Performed several testing routines on teh Pricing and Utilization growth forecasting model.
• Used noledge of testing principles to review test cases.
• Assisted in data retrievals for comparison using SQL
• Created teh Test Plan document to provide details of teh scope and details of teh testing effort and participated in planning teh testing environment.
• Created training document on client’s behalf to be used as reference guide for teh functionality and usage of teh Forecasting system.
• Conducted training sessions to enhance client’s familiarity to teh product and teh Forecasting system.
• Conducted teh feedback session with teh client on teh performance and utility of teh forecasting system.

Confidential, Orlando, Florida

Business Analyst

Responsibilities:

• Designed & developed all technical documents for teh Project and maintained them with current updates.
• Experience in gathering clean and concise User Requirements, Business Process Modeling/Re-engineering and project planning/management.
• Expertise at requirement analysis, requirement prioritizing and developing teh Technical documents such as Business requirement documents (BRD) / Use Case documents.
• Involved at preparing and reviewing various technical specification documents such as Functional Requirements Specifications (FRS), Systems Design Specifications (SDS)
• Worked extensively on each phase of Software Development Life Cycle (SDLC) and managed teh requirement traceability matrix at all teh stages of SDLC.
• Responsible for technical writing of teh various project documentations in consultation with system managers and system architects for understanding various systems related issues.
• Used rational requisite pro to manage teh requirements using all three views. (Attribute Matrix, Traceability matrix and traceability Tree view).
• Hands on experience with defect tracking tool such as test director and clear quest.
• Experience in modeling Use Case Diagram, Sequence Diagrams, Activity Diagrams, and Class Diagrams by using UML & MS Visio.
• Effectively conducted presentation in Joint application development (JAD) sessions.
• Analytical, methodical, and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial, and system requirements.
• Involved in developing and executing test plans, test cases, test results analysis with teh testing team and reporting defect management and test status matrices.
• Designed & developed teh User Acceptance test plans and implemented them at UAT.
• Assisted teh project manager in preparing Project Plans, Project Schedules, and Milestone Tracking using MS Project.
• Strong interpersonal skills with ability to resolve problems.
• Work with users to analyze current business processes and procedures to help identify gaps and areas for process improvement.

Confidential, Shelton, Connecticut

Business Analyst

Responsibilities:

• Assuring teh integrity of project data, including data extraction, storage, manipulation, processing and analysis.
• Collecting and collating appropriate data for usage in databases and conducting related research.
• Discussing business intelligence needs or information with internal staff.
• Responsible for administration, database design, security, and maintenance.
• Coding accurately variables from original information or data and completing statistical analyses as required.
• Preparing and making presentations, monitoring and maintaining teh quality nature of database systems.
• Sharing teh noledge of analysis techniques and data coding with other staff.
• Designed and developed statistical analyses, which address projected research questions.
• Analyzing data with standard statistical methods, interpreting teh results, and providing written summary of data analyses.
• Participating in ongoing decisions concerning data collections, study design, methodology, and data analysis.

Confidential

Business Analyst / Systems Analyst

Responsibilities:

• Defined teh scope of teh project and gathered Business & Functional Requirements Documents/Specifications.
• Migrated data from third party database to Citizens bank data warehouse.
• Interviewed Business Area Experts, asking detailed questions and carefully recording teh requirements in a format dat could be reviewed and understood by both business people and technical people.
• Followed teh RUP guidelines and thus created RUP artifacts.
• Delivered Business Requirements Document, Functional Requirement Document and Software Requirement Specification Document.
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams using Rational Rose
• Created Sequence and Collaboration Diagrams using Rational Rose based on UML methods, thereby defining teh Business Process Model.
• Meet daily with UAT team to ensure testing is satisfying business requirements.
• Prepared Workflow diagrams to analyze AS IS and TO BE scenarios, designed new process flows, mapped data and documented teh business process and various business scenarios
• Involved in preparing Architecture and Detailed Design documents as per EA standards. Led technical and business sessions, and acted as a liaison between user and stakeholders, thus converting business needs into software solutions of teh highest quality
• Meet daily with UAT team to ensure testing is satisfying business requirements and align with functional specifications
• Documented Test Plans dat contains test scripts, test cases, test data and expected results for teh Integration, Functional, Performance, and User Acceptance Testing (UAT).

Confidential, Dehra Dun, India

Business Analyst

Responsibilities:

• Obtaining a thorough grasp of teh business process being followed in teh project environment.
• Extracting teh business requirements from teh end users keeping in mind there need for teh application.
• Involved in gathering and documenting teh requirements dat were critical to teh business process and using those requirements to design application software using a Use Case approach.
• Elicited demands from teh stakeholders and analyzed them for consistency, flexibility and completeness
• Prepared Business Workflow models dat cover "How" business processes are accomplished.
• Used teh guidelines and artifacts of teh Rational Unified Process (RUP) to strategize teh Implementation of Rational Unified Process effort in different iterations and phases of teh Software Development Life Cycle.
• Used Rose and Visio to model teh process using teh UML to create use case diagrams, activity diagrams, Data Flow Diagrams, sequence diagrams and collaboration diagrams.
• Played a substantial role in teh process identification and definition and functional requirements gathering, in an effort to develop a practical technology solution for automating teh system
• Prepared and analyzed AS IS and TO BE workflow scenarios, designed new process flows and documented teh business process and various business scenarios and activities of teh business from teh conceptual to procedural level.
• Involved in Basel II coordination operations and updating teh files.
• Interviewed business area experts, asking detailed questions and carefully recording teh requirements in a format dat can be reviewed and understood by both business people and technical people.
• Involved in converting teh User requirements into business requirements, functional requirements and also created business process models from teh requirement specs.
• Identified teh data exchange between teh various engines and preparing detailed Data Flow diagrams.
• Non-technical specifications included creating proper documentation and clear illustration of teh requirements for teh benefit of teh Project management, subject matter experts and test users
• Was involved in noledge transfer and coordination with teh Off shore development team
• Provided input and reviewed teh testing scenarios and test cases.