SUMMARY

• Around 4+ years of professional experience in software systems analysis, design, and development
• Good exposure to each of the phases of Software Development Life Cycle (SDLC), developing projects from stage of concept to full implementation
• Good Exposure in Financial& Insurance Domains.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Experience on CRM, CPMHC frameworks.
• Experience in designing class structure, workflows and Rule set management in Pega PRPC.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience in creating reports using BIX
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience in Case Management for creating different cases.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM Websphere, BEA Weblogic, Web services
• Involved in all stages of software development cycle, thorough with software methodologies like Waterfall and Agile.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Hands - on experience in PRPC, JavaScript, XML, HTML, Database Concepts, IBM WebSphere, and Java Concepts
• A skilled programmer with a flair for adopting new technologies, designing and building applications in Business Process Management (BPM) tool such as PegaRULES Process Commander
• A keen Analyst and Team Player with thorough understanding of all aspects of the SDLC from understanding client requirements through direct client interaction, translating them into technical specifications and driving their execution

TECHNICAL SKILLS

Operating Systems: UNIX, Linux, Windows

Tools: Microsoft Visio 2003/2005 Professional, UML, MVC.

Software/ Technologies: PegaRULES Process Commander(6V,7V), IBM WebSphere, MQSeries, SQL, PL/SQL, Lotus Domino Servers

Databases: Oracle 10g(9.x8.x), MS SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Florida

Application Architect V Specialist

Responsibilities:

• Worked with Line of Business, process architects and BA’s gathering the requirements and discussing the pros and cons to give the best outcome with Pega BPM tool.
• As an Application Architect to design and implement best solutions which can be used in all other AML applications.
• Worked on Pega PRPC System Design and Development Design & implementation of Screening case management application, stages and steps for Process Flows.
• In Pega Developed various harness and sections using different style using the skin mixins and some Custom CSS and UI Controls.
• Worked on creating different activities and Data transforms rules for various requirement related to LOB’s
• Involved in creating the reusable Class structure across the application.
• Worked on creating production rule sets for the rules which are to be delegated to the business users.
• My tasks also include creating Declarative Decision Rules, Declare Index, When Rules and Declarative Expressions.
• Created different Report definition, List view for the business so that they can run reports across the application for the all the lobs with different access.
• Worked on different validation rules, Creating SLA Rules when the cases are in users WB and Worklist.
• Worked on creating the correspondence rules sending the email to the users when something fails during the file case creation.
• Following the guardrails standards and developed the code without fail across the application.
• Worked on REST services for increasing the performance and scalability.
• Unit tested thoroughly end to end and creating the products and deploying the code to higher level environments.
• Raised SR request to the Pega and installing the hotfixes in the application.

Environment: PegaRULES Process Commander 7.1.8 V, ORACLE 11g, Toad for Oracle-2010,SOAP-UI.

Confidential

Application Architect

Responsibilities:

• Working with Line of Business and Subject matter experts for identifying process automation and improvisation leveraging BPM methodology.
• As a Application Architect to design and implement generic automated solutions which can be used across organization under various processes
• Worked on Pega PRPC System Design and Development; will also require participating and contributing in Pega’s DCO sessions and work on Application Profiler Accelerator wizards. Design & implementation of loan mod application, stages and steps for Process Flows.
• In Pega Develop stages and steps for Process Flows, UI rules and UI Controls. My tasks also include creating Declarative Decisioning Rules, Decision Rules, Decision Tables, When Rules and Declarative Expressions.
• Worked on writing procedural logic using Activities and Data Transform Rules. Work on Enterprise Class Structure (ECS), Creating SLA Rules, and Validation and Correspondence rules. Also work on Reporting Components such as Report Definitions, Listviews and Summary Views.
• Developing capabilities to create and track Ad hoc tasks and Ad hoc Reports for a User Dashboard which is used for Performance review and monitoring.
• Analyzing and improvise the Performance of the system using PAL, PLA, DB Trace which is required for health of an application and user experience in Production.
• Worked on BIX Tool and Database Configuration; Oracle / SQL database and write DML/DDL queries. As part of data management Task she will work on Pega ETL Tool BIX.
• PEGA Integration Activities. Have some Pega integrations using SOAP, WSDL and XML parsing, Connector and Metadata Wizards.
• Implement and Testing Support Activities. Will also use Global Resources settings and Rule Admin settings for testing in multiple environments. Also provide support during the different Test Phases like SIT, UAT etc
• Worked on documentation; that contributes in Design and Specification documents. He needs to create Unit test case documents andfollow Pega methodologies to test each item.

Environment: PegaRULES Process Commander 7.1.8 V, Visual Studio 2008, MS SQL Server 2008,Toad for Oracle-2010

Confidential

Pega Developer

Responsibilities:

• Worked with Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Worked in migrating applications from V6.3SP1 to V7.1.5 which includes Migrating tables, updating Controls, UI, CSS and fixing custom Java Script issues.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Implemented client-server model to achieve below functionalities.
• Automated generation of rule sets/access groups for various applications.
• Added ability to lock/unlock rule sets of various applications.
• Added ability to export product files to different environments using Migrate Product wizard by setting up targets and security.
• Developed merge conflict report for developers which gives visibility to merge/retrofit changes.
• Implemented asynchronous REST/SOAP calls to improve the performance.
• Added users and roles in Web Logic security realms to control access
• Mapped users to roles like PegaDiagnosticUser and PegaAuthUser to access SMA and log files
• Worked on Microsoft XMLHttp JavaScript object to implement Ajax functionalities.
• Worked on Case Management for Creating different work objects.
• Integrated Jacoco code coverage library with PRPC.
• Worked in automating Rule Import and Update Manager (hotfix installer) via Nexus and Fusion.
• Integrated RALLY with Pega to update rules with corresponding User stories while check-in.
• Worked on converting existing HTTP Connectors/Services to use HTTPS (SSL/TLS).
• Worked on creating certificates using OpenSSL and installing them on KeyStores/TrustStores.
• Configured Outbound (SMTP) and Inbound (IMAP/POP) emails accounts.
• Converted existing SOAP connectors to use REST with JSON.
• Recommended using of Edge Servers and Static Assembler for performance improvements.
• Worked in improving application performance by analyzing Alerts, Logs and Database sessions.
• Used tools such as PAL, PLA, profiler and DB Trace for performance.
• Used Rule Security Analyzer to identify security risks.
• Implemented List View, Report definitions and Summary View reports and sending out emails as an attachment.
• Implemented Word Templates using Correspondence.
• Implemented eForm and mapped data from Pega to interactive field definitions.
• Implemented file attachments to work objects from files uploaded by end users.
• Worked on JSP tags and OOTB Pega API’s.

Environment: PRPC V7, 6.3Sp1, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA.

Confidential

Pega PRPC Developer

Responsibilities:

• Involved in design and development of the application based on the business requirements.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Created activities and validation rules for implementing core business logic.
• Defined PRPC components like Decision tables, Decision trees, Declarative expressions, Constraints, and Indexes etc.
• Worked on integrations using SOAP, HTTP and SQL to retrieve data from external data base as well as Pega database.
• Worked with SMA, for agent management, requester management, cache management, etc.
• Used putty to tunnel into the Dev and testing environments.
• Worked on SLAs to escalate work in timely manner and based on priority.
• Extensively used WinSCP for logs and identify the issues which are slowing down the performance.
• Hands on experience to debug agents through logs and through requester management in SMA.
• Worked extensively in troubleshooting with Rules Inspector, tracer, clipboard and SMA.
• Involved in performance sprints to improve the code in terms of performance and maintainability.
• Helped in unit testing and User acceptance testing (UAT).
• Used Visio for creating of flow and worked actively with flow actions, sections and harness.
• Worked with access role name and access role to object, privilege and roles.
• Used (Pega log analyzer) PLA for checking alert logs.
• Worked with branding wizard for enhancing the style sheets.
• Have knowledge on file listeners.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: PEGA PRPC V6.1 SP2 (V5.5, V6.1), XML, HTML, SOAP, JavaScript, CSS, Oracle, Web Services.

Confidential

Junior Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from Pega expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 6.1, CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.