PROFESSIONAL SUMMARY:

• IT Industry with 4+ years of experience in design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems PEGA Rules Process Commander (PRPC).
• Experience on Requirement Analysis, Design, Implementation of PRPC in Agile and Waterfall Methodologies.
• Involved in designing Class structures.
• Expertise in developing User Interfaces (Sections, Harness and Flow actions), screen layouts using Harness and Section.
• Designed PRPC flows, Assignments, Utilities, Decision, Split for each, Spin - off, Split-Join shapes.
• Implemented notification tasks using correspondence rules and decision Rules.
• Expertise in creating the SLA events on the assignments.
• Expertise in creating Validations and Corresponding Rules.
• Experience in upgrading the PEGA software to higher environments.
• Worked on Circumstancing by creating the circumstance definitions.
• Worked on Customer Process Manager (CPM).
• Work Exposure on Integration (SOAP, SQL) with PRPC.
• Extensive debugging Skills in PRPC using with TRACER, Clipboard, PAL, PLA, SMA, JVM analyzer, Fiddler and Rules Inspector.
• Created Product, Patch and Deployed into QA, UAT and PROD environments.
• Interacted with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Good knowledge in designing the application that follows all the PEGA guardrails, DCO and Agents.
• Expertise to fix issues found during Unit testing and the defects found in the ST, INT and UAT testing phases.

TECHNICAL SKILLS:

BPM Software: PEGA RULES Process Commander (7.x, 6.x), CPM 7.1

Languages: SQL, PL/SQL, C, C++, Java, JCL

Operating Systems: Windows/98/NT 4.0/2000/2003/ XP, UNIX

Web Services: SOAP, MQ, WSDL, XSD, XML

Web Technologies: HTML, AJAX, Java Script, CSS

Design Technologies: Microsoft Visio 2003/2005

Databases: Oracle, Db2Application Servers: Web Sphere, Apache Tomcat

PROFESSIONAL EXPERIENCE:

Confidential, Mc Lean, Virginia

PEGA Senior System Architect

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Created and Designed Business Admin Portal configuring the operators which will be used for SSO authentication.
• Implemented LDAP authentication activities.
• Created and implemented send letter functionality using Kafka messaging service.
• Worked on PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in creating the connect REST rules.
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Implemented Declarative rules and decision rules.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments for background jobs.
• Worked on Customer Process Manager (CPM) for creating the Intent Task, Configuring the Driver rules, Configured the FCM to launch the Service Intents in different applications.
• Implementation and integration of multiple external systems with soap connectors.
• Testing and debugging using tracer and rules inspector.
• Designing the SQL connector to get data from the external database (Connecting Chips-Chordiant).
• Involved in Creation of validation (Property-validation, Obj-validation) rules to implement business logic validation.
• Upgraded PEGAto higher environment and installed different hot fixes in all environments.
• Worked on creating the product and moving the product to all regions for testing.
• Expertise to fix issues found during Unit testing and the defects found in the ST, INT and UAT testing phases.
• Also fixed various production defects by directly interacting with Ops Team.

Environment: PEGA Rules Process commander V7.1, DB2, SQL, Apache Tomcat.

Confidential, Jacksonville

PEGA Senior System Architect

Responsibilities:

• Designed and implemented the User Interfaces using Sections, Harness and Flow Actions.
• Created various process flows.
• Developed various Activities.
• Created Properties, Data transforms and Validations.
• Utilized the Decision rules like decision tables, decision trees and map values to implement the business rules.
• Implemented Declarative expressions, declare Constraints.
• Worked on Circumstancing by creating the circumstance definitions.
• Worked on creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Implementation and integration of multiple external systems with soap connectors and Services.
• Created list views and summary views for reporting purpose which were reused both at the UI front and at the reporting gadgets with pie charts and trend reporting.
• Created Operators, Workgroups, Workbaskets, Data tables.
• Involved in Creation of validation rules to implement business logic validation.
• Rules tested and debugged using tracer and rules inspector.
• Ran various performance tools such as PLA, PAL, SMA, Preflight, JVM Analyzer, Tracer and DB Trace.
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases and prepared the Unit Test Results document.
• Experience in working with customers to determine their needs, gather and analyse and document requirements, communicate with customers throughout the development cycle, manage customer expectations and resolve issues.

Environment: PEGA Rules Process commander V6.3, DB2, SQL, Apache Tomcat.

Confidential, Charlotte, NC

PEGA System Architect

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for making design documentation of the project.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Worked on PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Implemented Declarative rules and decision rules.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Implementation and integration of multiple external systems with soap connectors.
• Testing and debugging using tracer and rules inspector.
• Designing the SQL connector to get data from the external database.
• Involved in Creation of validation (Property-validation, Obj-validation) rules to implement business logic validation.
• Used RDB-List, RDB-Open, RDB-Save, depending on the business rules in the project.

Environment: PEGA PRPC v 6.2, Visio 2003, Oracle 9i, Windows XP, Apache Tomcat.

Confidential, OH

PEGA System Architect

Responsibilities:

• Participated in the discussions with the Business Users and Client in gathering the requirements.
• Design and development of Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Decision Rules, UI properties, Rulesets and versions.
• Prepared the User Interfaces (section, harness and flow action).
• Created properties and data transforms.
• Implemented Declarative expressions, declare Constraints.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
• Extensively used SOAP UI 3.0 tool to fetch response and to check working of services.
• Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
• Created and implemented Service and Connect rules.
• Worked with XML Parse and Stream Rules.
• Created reports using List View and Summary View rules.
• Experience in Bug fixes and Unit testing.
• Involved in configuring, deploying the application and worked with Trouble Shootings.

Environment: PEGA Rules Process Commander 6.2/6.1, MS Visio, HTML, XML, SOAP UI 3.0.

Confidential, Framingham, MA

PEGA System Architect

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Supported documentation of design and creation of rule sets and class structures.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in design and development of the application using Smart Build.
• Involved in Design of class Structure, Properties, Activities and Service rules.
• Prepared the User Interfaces (section, harness and flow action), portal representation.
• Implementation and integration of multiple external systems with soap connectors.
• Tested and debugged using tracer and rules inspector.
• Designed the SQL connector to get data from the external database.
• Creation of validation rules to implement business logic validation.
• Involved in Bug fixes and Unit testing.
• Used various methods in activities depending on the business rules in the project.

  End to end Integration testing of the application.

Environment: PEGA PRPC v 6.2, Visio 2003, Oracle 9i, Windows XP, Apache Tomcat.

Confidential

Mainframe Developer

Responsibilities:

• Writing the new programs according to the client’s requirement.
• Enhancement of Existing Systems according to the client’s requirement.
• Development and Testing of Programs and preparing UTP and UTR documents.
• Performing peer reviews.
• Making the deliverables ready within the deadlines

Environment: COBOL, JCL, DB2, VSAM, File-Aid, Expeditor, File Manager, Expeditor.