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Sr Salesforce Developer Resume

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San Antonio, TX

SUMMARY

  • 8 years of experience in IT including extensive experience in Salesforce CRM platform as Developer & Administrator.
  • Salesforce.com certified Force.com Developer, License # 2076459.
  • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter and App - exchange applications.
  • Experience in AppExchange applications for integrating with third-party applications and customizing Salesforce1 for Mobile Applications.
  • Worked on SSO implementation.
  • Hands on Experience in Salesforce functionality and best practices for Sales Cloud and Service Cloud.
  • Experience in cloud technology and on-premise infrastructure integration forSalesforce.com.
  • Experience in Force.com Apex Classes, Apex triggers Integration, Visual force, Force.com API andSalesforce.com S-Controls.
  • Experience in working with Eclipse IDE with Force.com Plug-in environments.
  • Developed Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Applications.
  • Experience in working on Visualforce Pages, Visualforce Custom Controllers/ Components.
  • In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Case Management.
  • Involved in queryingsalesforce.com database using SOQL & SOSL queries using Force.com Explorer.
  • Worked closely with Business Users to enable business process using SFDC.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Visual Force (Pages, Components, Controllers), Workflow & Approvals, Apex Data Loader, AppExchange, Apex Web Services, S-Controls, Reports, Dashboards, Force.com IDE, SOQL, SOSL, Custom objects, Analytic Snapshots, Custom Tabs.

Salesforce Tools: Force.com Explorer, Data Loader, Froce.com Platform (Sandbox & Production), Eclipse IDE with Force.com Plug-in.

Programming Languages: C, C++, Java, JavaScript, HTML, CSS, Jason, JQuery, XML.

Operating Systems: Windows 98/NT/2000/XP/Vista/7, Linux, Unix.

PROFESSIONAL EXPERIENCE

Sr Salesforce Developer

Confidential, San Antonio, TX

Responsibilities:

  • Involved in identifying, planning and implementing Salesforce.com features and functions (new screens, workflow, force.com objects, reports and apex code) to meet business requirements.
  • Enabled Designed, and developed teh Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to teh needs of teh application.
  • Involved in integration of their legacy system with salesforce CRM package through web services based on soap API.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
  • Implemented approval processes to ensure proper authorization.
  • Automating business process by developing batch processes using APEX programming language.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Added formula fields and validations to new and existing objects.
  • Implemented Salesforce best practices using standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Implemented Data segregation through Record Types and Field level security.
  • Created page layouts, search layouts, custom links, related lists, and other components on record pages.
  • Created Letterheads and Email Templates for sending organizational announcements and communications to both internal Users and external Contacts.
  • Implemented pick lists, dependent pick lists, lookups and master detail relationships to teh custom objects.
  • Prepared user manual and technical support document.

Environment: Salesforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Workflow Rules & Approval Processes, Custom Objects, Page Layouts, Reports, Dashboards, Web Services and Sandbox.

Senior Salesforce Developer

Confidential, Houston, TX

Responsibilities:

  • Involved in identifying, planning and implementing Salesforce.com features and functions (new screens, workflow, force.com objects, reports and apex code) to meet business requirements.
  • Creating automate flow for Web-to-lead forms automate lead flow and updated on Lead/contacts.
  • Involved in client interaction for discussing teh workflow and customization of page layouts.
  • Created different workflow rules and Approvals for various campaign processes.
  • Implemented public access settings for sites, restricted login hours and restricted login IP ranges on profiles.
  • Designed, and developed teh Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to teh needs of teh application.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
  • Used Informatica on Demand to automate bulk data loading.
  • Integrated teh Web Services for extracting teh data from external systems to display in teh pages of salesforce.com.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
  • Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
  • Performed detailed analysis of business and technical requirements and developed teh Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
  • Involved in client interaction for discussing teh workflow and customization of page layouts.
  • Used force.com IDE for developing custom applications.
  • Involved in business process reviews.
  • Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.

Environment: Salesforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Reports, Workflow & Approvals, Web Services, Sandbox, Eclipse IDE.

Salesforce Developer/Administrator

Confidential, Sacramento, CA

Responsibilities:

  • Performed teh role of Salesforce.com Developer and Administrator in teh organization.
  • Performed data migration from Oracle using data loader.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Implemented Customer Portal for various business requirements.
  • Implemented SSO (Single Sign on) for salesforce using SAML.
  • Worked on Eclipse IDE with force.com platform for writing business logic in Apex Programming language.
  • Analyze business requirements and gathering information required for implementation.
  • Worked on implementation of Case management based on business requirements.
  • Worked on Analytical Snapshots for weekly trend reports.
  • Installed SalesView for sales intelligence.
  • Worked with teams and business partners to identify practical solutions through existing and/or new business systems technology, responsible for teh administration and ongoing support of teh application in cooperation with teh business and areas of IT.
  • Created page layouts, search layouts to organize fields, custom links, buttons, related lists and other components on a record.
  • Utilize Apex Language, Apex Triggers, Apex Classes and Web Services, Visualforce (page, Component & Controllers.
  • Developed cloud computing application using Force.com, Visualforce and Apex Languages.
  • Integrated teh SOAP and Rest based Web Services for extracting teh data from external systems to display in teh pages of Salesforce.com.
  • Used sandbox mode for testing and migrated teh code to teh production instance in installments.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Salesforce Administrator

Confidential, San Jose, CA

Responsibilities:

  • Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
  • Developed workflow rules, time triggered workflows for various business requirements.
  • Developed Custom Reports and Dashboards as per given requirements.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
  • Created custom field and field dependencies on standard objects like Accounts, Contacts, Cases, Campaigns and Solutions.
  • Developed Visual Force pages with standard controllers.
  • Developed a custom Chatter app used by top-level executives to collaborate, share and secure contents.
  • Implemented Web to Lead and automated registrations for events using Force.com sites.
  • Integrated with in-house Java app for secure Accounts search and importing it into Salesforce.
  • Used teh Data migration tool for loading sample data and Data loader for loading huge chunks of data to production.
  • Used Eclipse IDE with Force.com plug-in for setting up Sandbox and deploying teh changes to Production.
  • Involved in designing teh App, Custom objects and relationships between them.
  • Assigning profiles and roles to users as per teh organizational requirements.
  • Conducted walk-through with teh end users and stakeholders to gather teh modification requests from teh user to upgrade or change teh specifications for teh product.
  • Implemented Security access to teh user profiles by creating Object level security, field level security and record level security.
  • Provided ongoing Salesforce.com maintenance and administration services including periodic cleansing, custom objects and workflows.
  • Created Letterheads and Email Templates for sending organizational announcements and communications to both internal Users and external Contacts.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services.

Java Developer

Confidential

Responsibilities:

  • Involved in Analysis and Design of teh project, which is based on MVC (Model-View-Controller) Architecture and Design Patterns.
  • Created UML Use Cases, Sequence diagrams, class diagrams and page flow diagrams using Rational Rose.
  • Designed GUI Components using Tiles framework and Validation framework.
  • Designed and developed UI using HTML, JSP and Struts where users have all teh items listed for auctions.
  • Developed Authentication and Authorization modules where authorized persons can only access teh inventory related operations.
  • Developed ANT scripts for builds and deployments.
  • Developed Controller Servlets, Action and Form objects for process of interacting with Oracle database and retrieving dynamic data.
  • Responsible for coding SQL Statements and Stored procedures for back end communication using JDBC.
  • Wrote JavaScript validations on teh client side.
  • Involved in writing Detail Design Documents with UML Specifications.
  • Involved in unit testing and system testing and also responsible for preparing test scripts for teh system testing.
  • Responsible for packaging and deploying components in to teh Tomcat.

Environment: Java, Java Beans, JSP, Jbuilder, JavaScript, Servlets, JDBC, LOG4J, XML, XSLT, HTML, Struts, Tiles, SAX, DOM, Tomcat, UNIX, Oracle.

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