SUMMARY

• Salesforce developer with 7+ Years of IT experience that includes around 5+ years’ experience in Salesforce.com CRM Platform and 2 years of experience in developing applications using Java/J2EE technologies and Certified 401 Developer.
• Experience in Administration, Configuration, Implementation and support experience with Salesforce platform.
• Expertise in SFDC Development using Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Visual force pages, Tabs, Apex Web services, Custom Objects, Security Controls, Reports, Analytic Snapshots and Dashboards.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service and Support Administration.
• Expertise in maintaining the functional areas of Data Management, Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
• Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Experience working with Salesforce sandbox and production environments.
• Extensive experience with various Salesforce deployment methodologies including Change sets, Force.com Plug - in environment, Ant Migration tool kit and Eclipse.
• Strong Knowledge in AppExchange Applications for integrating with third party applications.
• Strong knowledge of SFDC standard data structures and familiarity with Force.com Explorer, Data loader and Import Wizard.
• Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange Packages & Custom Applications, Salesforce.com Service Cloud expertise.
• Experience working with Sales cloud and Service cloud.
• Accomplished case management automation (on Case Object) to track and solve customer's issues.
• Implemented best practices for Apex triggers, Apex classes to avoid governor limits
• Good working experience in writing PL/SQL Prepared Statements and Stored procedures.
• Extracted the data from salesforce.com application into the external databases like SQL, DB2 Oracle 9i/10g for generating large data reports.
• Experienced in scripting languages like HTML, XML, CSS, JSP, WSDL, SOAP, AJAX, CRM, APEX Web Services API development skills and Java Script, Web Services-Axis.
• Have experience in integration using web services.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP and other Java technologies.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment and maintenance of standalone, Multi-tier, web-based and portals based object oriented enterprise applications.

TECHNICAL SKILLS

SFDC Technologies: Salesforce CRM, Apex Language, Apex, Salesforce SFA, Classes / Controllers, Workflow & Approvals, Analytic Snapshots, Case Management Automation, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX.

Salesforce Tools: Force.com Explorer, Force.com Data Loader, Eclipse, Force.com Eclipse IDE Plug-in, Force.com, Excel Connector, Force.com Platform (Sandbox, and Production).

Languages: C, Java/J2EE, Java Script, XML, HTML, CSS, WSDL, APEX, SQL,PHP

Databases: MS SQL Server 2000/2005, PL/SQL, Oracle 9i/10g, MS Access, and MySQL., Oracle, SQL Server 2008

Operating Systems: UNIX, LINUX Windows (NT, 2000, XP) and Vista, Windows 8

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Methodologies: Agile, Scrum

PROFESSIONAL EXPERIENCE

Confidential, San Diego, CA

Sales force Developer

Responsibilities:

• Primarily responsible for designing and implementing various customSalesforceapplications including building custom features based on the requirements.
• Worked on various standard Objects which helps the company to maintain their information and make sales of the product.
• Created many of custom objects like Project, Samples etc. which helps the scientist store the data as per their requirement of organization in which are some of them are in relation with standard objects.
• Created many of Roles and Profiles for the organization which helps them in maintaining the Security for different individuals who are working in the organization.
• Developed Validation Rules for the Custom Objects and Approvals for some fields.
• Implemented field level security, Profile and audit trail setup.
• Customized several Formula fields, Workflow Rules, Validation Rules, Triggers, Apex classes.
• Created several Validation Rules, Custom buttons and links on custom and standard objects.
• Deployed SFDC package from one organization to other organization.
• Create many of the custom controllers and custom Buttons which are used in the salesforce Visualforce pages.
• Created the many of the Reports and Dashboards which helps the sales team in marketing their product.
• Created Visual Force pages and Components used repeatedly in Visual Force pages to reduce the case of overabundance whenever needed.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Created Visual force pages in page layout of the custom objects which helps us to describe the details of some of the standard objects which are used in project.
• Scheduled Apex Batch jobs for processing large records.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Used Data Loader, Command Line Interface, ETL tools for loaded data into salesforce.
• Created email templates and inbound emails using Visual Force for customers and clients.
• Used Sandbox migrated the code and deploying inbound and outbound change sets instance after testing.
• Worked on integration with Tableau which helps to generate the reports using the salesforce data for the effective sales process.
• Implemented the Salesforce.com applications using Agile Scrum Methodology
• Integrated the REST web services API for extracting the data from internal applications to retrieve data and display in the UI.
• Worked on the Scrum methodology with development team which helps in the process of production.
• Created Custom dashboards displaying data used in research through which process is observed and verified.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce

Environment: Saleforce.com platform,Visual force, Apex Language, Triggers, Tableau, Agile, SOQL, Change Set, Standard and custom controllers, Data Loader, Force.com, Eclipse IDE Plug-in, Work Flow-Approval, Custom objects, Custom tabs, Email service, Html, Web-service( REST and SOAP).

Confidential, Phoenix, AZ

Sales force Developer

Responsibilities:

• Involved in all phases of project like gathering and analysing the information, documenting functional and non-functional requirements.
• Designed Partner Communities for clients to access custom features, knowledge base articles, run and export reports and manage individual accounts.
• Developed APEX class, Controller class and APEX Triggers for various functional needs in the application.
• Involved in creating Gap analysis document identifying the data, business process and work flows of the organization with respect to SalesForce.com implementation
• Worked on various Salesforce Standard objects such as Accounts, Contacts, Leads, Campaigns, Reports and Opportunities to cater to different feature customizations.
• Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings.
• Written Test Cases for checking out the 75 percent of the code coverage.
• Deployed the SFDC data using eclipse IDE.
• Developed an automated integration process using workflow rules, validation rules, apex classes to integrate Accounts, Contacts, and Orders between the customer service and sales divisions for different organizations.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Used sandbox for testing and migrated the code to the deployment instance after testing.
• Built and maintained custom AJAX features like time clock and auto-complete using JSON.
• Worked on Agile Scrum Methodology for implementing the salesforce.
• Integrated SFDC with Oracle ERP for order management system using Informatica.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual force (PagesComponents and controllers), Agile, SOQL, Change Set, Data Loader, Force.com, Eclipse IDE Plug-in, Work Flow-Approval, Custom objects, Ajax, Custom tabs, Email service, Html, Web-service, Sharing Rules.

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Managing multiple user setups, profiles and roles, record types, customization of objects, fields, page layouts and validations.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual force Pages.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed Cascading Style Sheets (CSS) for creating effects in the Visual force pages.
• Developed Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges
• Resolved customer complaints and offered suggestions for improvements and enhancements.
• Implemented Pick lists, lookups, Master detail relationships, Dependent Pick lists, validation and formula fields to the custom objects.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Strong knowledge & experience working in teams implementing Agile Methodologies.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Agile, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Plainsboro, New Jersey

Salesforce Developer

Responsibilities:

• Interacted with Business users for analysis, requirements gathering and development.
• Performed detailed analysis of technical and business requirements.
• Worked closely with business partners to realize the full capabilities of Salesforce CRM.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need and Configured the permissions based on the hierarchy requirements of the organization.
• Developed various Custom Objects, Tabs, Master-Detail, Lookup relationships, Formula fields, validation rules.
• Designed and deployed Validation rules, Approval Processes, Custom tabs and Auto-Response for automating business logic.
• Responsible for setting up Filed Level Security.
• Designed Visual Force pages to add more flexibility and a rich look.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Performed Role Of Salesforce.com, Design, Development, Administration And Operational Support.
• Configured Sharing settings to specify the level of access the users have to each other's data.
• Created Workflow rules and defined email alerts, related tasks and field updates.
• Implemented Data Loader for loading the data.
• Developed business documents for Salesforce.com Custom objects.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.

Environment: Saleforce.com CRM, Force.com platform, Chatter, Apex Classes, Visual Force Pages, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow & Approvals, Security Controls, Reports, WSDL, Eclipse IDE, Windows.

Confidential

Java/J2EE Developer

Responsibilities:

• Actively coordinated meetings and followed up with the clients for gathering project requirements and specifications.
• Analysed the requirements and designed the ER diagrams in accordance with the specifications.
• Responsible for the Analysis and detailed Design of the Database Tables.
• Used JSP for taking the user input and sending it to the Java business classes.
• Used JavaScript for front end validations.
• Used Photoshop to design buttons and menu’s for the website.
• Designed and developed various Core and Advanced Java application modules using Applets, Swing, AWT and Threading.
• Responsible for developing some of the PHP based frameworks.
• Developed the programs using HTML, JSP, XML, and Servlets.
• Responsible for executing the JAVA web applications on application server.
• Developed SQL Queries and stored procedures in SQL Server for retrieving the data from the database.
• System and database performance tuning.
• Involved in writing Unit test cases and testing the system.
• Worked efficiently in a very tight schedule to meet the deadlines.

Environment: Java, J2EE, JavaScript, HTML, JSP, Ajax, Servlets, XSL, XML, JNDI, Eclipse, Apache Tomcat, SQL Server 2000, PHP, JDBC.