SUMMARY

• Over 6 years of IT experience which includes around 4 years of experience in the Salesforce.com CRM and Force.com platform both as Administrator and Developer.
• Experienced in Force.com Apex Classes, Apex Triggers, Web Services, Visual force Components and Force.com API.
• Experienced in Administration setup like manage Users, Security Controls and Data Management.
• Hands on experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Workflows, Email Alerts, Entity Relationship Diagrams and Page Layouts.
• Worked extensively on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Expertise in developing, deploying and integrating Salesforce.com CRM solutions
• Developed and worked on different Salesforce.com environments such as sandbox and production environments.
• Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization, extensive experience creating workflows.
• Experience in Data Migration and Data Integration Techniques. Responsible for deploying between the Production and Sandboxes by employing the Force.com Migration Tool and Eclipse.
• Experience in Salesforce Customization of Sales Cloud, Service Cloud - custom objects, Validation rules, Sales, Marketing and Support Administration.
• Expertise in Force.com technology stack: APEX, Visualforce, SOQL and SOSL
• Experience with Outlook Integration, Single Sign On, and Salesforce to Salesforce functionality’s.
• Implemented restful web services to communicate and retrieve data from different orgs.
• Extensive experience in developing Java based solutions for web centric development.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• A result-driven, analytical and coherent software developer with excellent skills in programming languages like Java, c and web technologies like HTML, XML, JSP and JavaScript.
• Experienced in SQL, PL/ SQL, Microsoft SQL Server, Oracle, and MySQL
• Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirement gathering, Analysis/Design, Development and Testing.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects

Salesforce Tools: Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production),Migration Tool, Force.com Eclipse IDE Plug-in.

Languages: C,C++, Java, APEX.

Web Technologies: HTML, DHTML, CSS and JavaScript, XML

Methodologies: Agile, Scrum, SDLC.

Databases: Oracle, Microsoft SQL Server, MySQL & PL/SQL.

Tools: / IDE: Eclipse, SQL Rational Rose Enterprise, ER-Win, MS Visio, My Eclipse and Force.com Eclipse IDE.

Office Tools: Microsoft Project, MS Visual Source Safe, MS Visio, MS Office

Operating Systems: UNIX, Windows XP/ VISTA/7/8/ NT/ 2000/ 2003.

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

Salesforce Admin/Developer

Responsibilities:

• Performed the role of Salesforce.com Developer/Admin in the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Approval processes using apex code and visual force pages.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Integrated the web services using rest and soap by generating the necessary stubs from the WSDL files for extracting the data from home grown applications by using home grown web services.
• Wrote test class for classes related to the project, helped other teams in writing it and always maintained more than 85% of code coverage and made a safe deployment for every bi weekly releases and major releases.
• Helped in building all the components using JavaScript and JQuery.
• Performed the roles of Salesforce Analyst, Administrator and Configuration specialist in the organization
• Used the sandbox for developing the code and migrated the code to the development instance after testing.
• Worked on salesforce query language SOQL and SOSL.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, JQuery, Java Script, S-Controls, SOQL, SOSL Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Source Revision Control(SVN), Windows XP.

Confidential, Chicago,IL

SalesForce.com Consultant

Responsibilities:

• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Implemented Marketing and Sales processes covering Campaign, Leads, Accounts, Contacts, Opportunities, Forecasting, Quotes, Pipeline management etc.
• Designed and developed CRM based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-
• Force as framework considering all governor limits.
• Used Force.com IDE Plug-in for Development, and deployment changes/application on production.
• Worked with various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and VisualForce Pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application considering governor limits.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations

Environment: Saleforce.com platform, Apex, VisualForce, Workflow & Approvals, Reports, AppExchange, Custom Objects, Custom Tabs, Windows XP, Sales cloud & Service cloud, PRM(Partner Relationship Management).

Confidential, Reston, VA

Salesforce Developer

Responsibilities:

• Involved in Design, development, planning, testing and integration of Salesforce Cloud services, data and accounts.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Regularly participated in daily stand-up meetings.
• Created custom objects, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Developed various Custom Objects, Work Flow Rules, Entity-Relationship data model, validation rules on the Objects and tabs, Components and Visual Force Pages.
• Worked with various salesforce.com objects like Accounts, Contacts, Cases, Opportunities, Reports and Dashboards.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Experience in Data Cleansing and Data Cleaning.
• Implemented Command line Data loader to schedule imports/exports using a windows scheduler on regular basis.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScript, Controllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Web Services API.

Confidential, Atlanta, GA

Salesforce.com Developer/ Administrator

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in sing Eclipse.
• Communicating with executive management on project status and overall project progress against target.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Customized the Dashboards to the track usage for productivity and performance of their sales teams.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Environment: Windows XP Pro, Windows service 2003, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, WSDL, AJAX.

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Interacted with various team members to analyze the gathered requirements, planned and prioritized the design and implementation of Functionality requested by the Stakeholders.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.
• Expertise in developing, deploying and integrating Salesforce.com CRM solutions.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application and built.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on edit pages, Visual Force Pages and Controllers.
• Created and used Email templates in HTML and Visualforce.
• Implemented field level security along with page layouts to manage access to certain fields.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in pre-deployment activities and was part of regressing and UAT.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

Web Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Designed application with UML (Unified Modeling Language).
• Developed application based on SDLC (Software Development Life Cycle).
• Analysis, design and coding of different forms (JSP, HTML, JavaScript, CSS).
• Fix defects for service releases.
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed the Front-End JSP and HTML.
• Extensively used JavaScript for client side validations.
• Used XML parsers to parse and fetch information from XML templates.

Environment: Java, JSP, SQL, Javascript, HTML, CSS, Oracle, XML, Tomcat, DHTML, Windows XP.