SUMMARY

• Around 8 years of IT experience including 5 years of experience in Salesforce.com CRM platform as developer and administrator and around 3 years of experience in JAVA/J2EE technologies.
• Hands - on experience with apex programming language, apex triggers, apex scheduler, batch apex, apex classes & apex web service and Partner WSDL & Enterprise WSDL.
• Experience on customizing Data model of Salesforce.com CRM using workflows, triggers, validation rules, and approval processes.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
• Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.
• Extensive experience with Salesforce.com administrative tasks like Creating Roles, User, Profiles, Permission Sets, Page Layouts, Record Types, Validation, Deployment and Data Migration.
• Experience with Salesforce.com Sales, Service Cloud, Communities and Force.com Platform.
• Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments.
• About 2 years of experience as a Java developer and well versed in JQuery, JSP, Struts, JavaScript, HTML, JDBC and Servlets.
• Worked on Complete SalesForce Development Lifecycle
• Experience in using force.com Web services API for implementing web services in the application for access to data from different systems.
• Good knowledge of web technologies like HTML, HTML5, CSS3 and JavaScript.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
• Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients
• Excellent team player with excellent analytical skills and oral & written communication.
• Highly motivated self-starter with Excellent Communication, Presentation and Problem Solving Skills and committed to learning new technologies.

TECHNICAL SKILLS

Salesforce.com Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components & Controllers, S-Controls, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in, Workflow rule, Approvals, Case Management Automation.

Force.com Configuration: SFDC Standard Object Configuration: Campaigns, Leads, Accounts, Contacts, Opportunities, Price Books, Products, Assets, Contracts, Cases, Solutions, Ideas, Cases, Solutions, Ideas, Queues, Quotes and Custom Object development, Field creation, Page Layout creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, Workflow: time-dependent actions, field updates, email alerts, task creation, Reports, Dashboards, Formula Fields and Cross Object Formula Fields, Configuration Skills, Overall User Management, Security and Sharing Model, Translation Workbench

Programming Languages: Java (J2SE, J2EE)

Scripting Languages: HTML, XML, Java script, CSS, JQuery

Web Services: WSDL, SOAP/REST API

Databases: Oracle 10g, 11g, MySQL, Microsoft Access, SQL Server 2000/2005/2008

Packages: MS Word, MS PowerPoint, MS Excel, MS Project, MS Visio, Macromedia Dreamweaver, Rational Rose, Google Drive, Eclipse IDE

ETL/Integration Tools: Apex Data Loader, Informatica, Boomi, Cast Iron, Force.com workbench, TIBCO.

Frameworks: Ext Js, Sencha, Struts, Hibernate.

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Sr. Salesforce Developer

Responsibilities:

• Worked with Business Analysts to understand the requirements. Involved in documenting the Technical and Functional Documents like High Level Design, Low Level Design and System Specification Document.
• Interacted with clients to determine User requirements and goals. Participated in analysis of Business and functional requirements.
• Worked under development method Agile (Methodology) and SDLC.
• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Created business rules to ensure the data integrity of the alignment data
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Performed integration and Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Worked as production support and worked on production deployment activities, system changes, Production incident tickets and resolved in a timely manner.

Environment: Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, HTML, Java Script, SQL Server, XML, MS Office (Excel & Access).

Confidential, Woonsocket, RI

SalesForce Developer

Responsibilities:

• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller & Extension Classes to support Visual Force pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Setup and managed various workflows, validation rules, and processes based on business requirements. This included managing permissions, roles, page layouts, fields on objects, and maintaining data integrity through the use of Data Loader
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Worked on force.com sites.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the training sessions provided by the Salesforce team.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Windows 7.

Confidential, Bedford MA

Salesforce Administrator/Developer

Responsibilities:

• Implemented customer portal for case management.
• Created workflows, assignment rules and approval process.
• Analyze Business Requirement Document & Function Design and develop Technical Design & Solution.
• Providing suggestions to the development team during the development stage of product to meet the client’s business needs.
• Review and testing of the work performed by the offshore team.
• Solution implementation and post go-live support.
• Interface with users, project manager, Architects to ensure that implemented solutions satisfy business requirements and are delivered in a timely manner; Document, test, implement and provide ongoing support for Salesforce.com Applications.
• Completed data migration for Customer Support implementation for a newly acquired company which was also implementing salesforce.com to Confidential salesforce.com instance.
• Created Visual Force pages, triggers, validation rules by using Apex as per Customer requirement.
• Created custom controllers implementing complex code for retrieval from Sales Force to VF pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Worked on enhancements of customer and partner portals, existing applications, objects, Page layouts, Custom tabs, Custom settings and Components to meet the business requirements

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, SOQL, SOSL, Web Services API, HTML, Java Script, SQL Server, XML, MS Office (Excel & Access).

Confidential, Detroit, MI

Salesforce Administrator

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Extensive experience in lead case management (Web-to-Lead, Email-to-Case).
• Experience working with Salesforce.com sandbox and production environments.
• Worked with VisualForce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Batches, Apex Web Services, App Exchange deployment, Apex Classes and Apex Triggers.
• Scheduling Apex jobs for processing large records.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation leading to effective Web-to-Lead communication with customers and partner portals.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Developed Apex Triggers, Apex Classes and Test Methods using proper controls & syntax and also experience in writing unit test cases.
• Experience with Managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP,REST) & web integration with SDFC.
• Worked on configuration, security and security controls aspects of Salesforce
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Integrated the SOAP and Rest based Web Services for extracting the data from external systems to display in the pages ofsalesforce.com.
• Enabled SSO (SAML 2.0) to portal by installing SSL certificate
• Provided support for ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows and approvals.

Environment: Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Service cloud, Force.com platform.

Confidential

Java Developer

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Worked on developing a web application based on Java.
• Worked on different design patterns.
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Used JDBC to communicate with database.
• Implemented Java documentation for complete application
• Deployed the application on Tomcat server at client locations.
• Design testing and also worked on refactoring the code

Environment: Java 1.4, JSP, HTML, Java Script, Apache Tomcat, Eclipse, MySQL.