SUMMARY

• MBA professional with about 8+years of experience in roles such as Business Analyst/ Project Manager. Coordinated and Managed various projects and proposals in Industries like Engineering, Construction, MEP firms.
• Solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design and services.
• Proficient in Proposal and SOW creation, Estimation and LOE determination, Resource Planning, Allocation, Budgets, Expense Tracking, Strategic Initiatives, Roadmap Planning, Timelines and Forecasting.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document ( BRD ), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Expert experience in in managing and facilitating Scrum Ceremonies like Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospectives.
• Proven skill in performing GAP Analysis, SWOT Analysis, Cost Benefit and Feasibility Analysis.
• Proven success record in liaising with end users to gauge their requirements, suggest appropriate solutions and achieve successful conversion of business opportunities into profitable deals
• Strong ability to use innovative, technical and leadership skills with a concise and effective approach to problem solving and ability to develop, deliver high quality product/service.
• Credible & articulate, with exceptional communication, presentation & interpersonal skills; enthusiastic and driven, with an overall passion for excellence.

TECHNICAL SKILLS

Software: Salesforce, Jira, MS Project, Blue Beam, Slack, G - suite

Office: Advance Microsoft Excel (pivot tables, vlookups) Access, PowerPoint, Outlook

Operating Systems: iOS, Android, Mac OSX, Windows, UNIX

Programming Languages: Basic HTML, C and C++, Matlab, SQL

Design Software: Adobe InDesign, Publisher, Photoshop Basic AutoCAD

Methodologies: Iterative (Agile)/Scrum, SDLC (Waterfall), TPM Process

Other Software/Tools: Documentum 6.7&7.1, WinSCP, Open Annotate, PDF Annotation Server

PROFESSIONAL EXPERIENCE

Proposal Manager/Business Analyst

Confidential, Hayward, CA

Responsibilities:

• Contributed to development of intellectual capital, and tools and systems to support the efficiency and effectiveness in new business development capture.
• Managed the work effort of a cross-functionalteam in creating deliverables required for medium to large sized contract bids.
• Compiled technical elements in the development of proposals in accordance with RFP specifications and coordinated the collection and accumulation of cost, scheduling, and performance elements from functional departments.
• Increased the success ratio remarkably by implementing innovative and self-organizing ideas when performing audits of the developing product processes.
• In coordination with senior management develops win strategies for proposals under areas of responsibility, including defining bid parameters and bid positioning. Develops and delivers bid/no bid decision briefings to executive management and creates win themes.
• Performed research and contacted Government officials including Contracting Officers and Program Managers to discuss upcoming requirements and to obtain detailed market intelligence that assisted the Senior Executives and Business Development Staff in making decisions regarding the pursuit of contracts and the content of proposals submitted by the firm.
• Analyzed solicitation requirements and prepares proposal plans including storyboard outlines, tasks, schedules, and responsibilities.
• Validated each proposal's compliance with RFP requirements and tracked progress via a compliance matrix.
• Prepared and Analyzed AS-IS and TO-BE workflow of the new features to be followed by business, project management, development and test groups.
• Resource allocation and budgeting.
• Created and maintained new processes & artifacts for managing intake, prioritization, planning, execution and delivery of the new features.
• Continuous process improvements within the team, monitor and measure the benefits of post process implementation to ensure product quality, efficiency, and improvement.
• Project development from conceptual phase, takeoff estimate, subcontracting tasks, project cost budgets, resource planning.
• Responsible for managing various project planning meetings, stand up calls, sprint planning, requirements discussions, and team retrospective.
• Overseeing and mediating the contracts, project setup process and track the progress of the project on MS project & Salesforce.
• Executed selection of teaming partners and negotiation of project work share aligned to expertise
• Supported full-cycle activities such as Q/A, BAFO, oral presentations, and analysis of debriefs.
• Coordinated review teams and provided leadership and oversight to ensure on-time, quality submittals, including serving as point of contact for all team members, both internal and external.
• Notifying the client when the project exceeds the budgeted value and subsequently working with the client on change orders and modified budget.
• Develop and provide scheduled comprehensive sales and market Analysis reports to the Senior management.
• Manage the electronic file system to provide for consistent file naming, categorizing, and retrieval of information related to consultants, personnel, projects, prior proposals, boilerplate, presentations, mailing lists, and promotional material.
• Maintain Client Resource database on Salesforce, managing the email marketing campaigns and update social media.

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• Implemented and functionally tested different workflows which accounts for premium and form generation for Quote, New Business, In Sequence and out of Sequence amendments, cancellation, reinstatements, rewrites and renewals.
• Help align solutions with broader strategic objectives including cost efficiencies, productivity improvements, improved service deliverables, leaner operations and bottom-line profitability.
• Gathered Workflow Requirements (BR) from the Business Stakeholders.
• Documented the Functional Flow Specifications (Use Cases).
• Coordinated with Architecture, development teams for the design development and implementation of the Workflows.
• Facilitated several brainstorming sessions with both internal/external stakeholders for gathering requirements, business rules and prepare business case document.
• Used meeting facilitation techniques like standard meeting invites, meeting minutes documents, and action items.
• Lead Steering Committee meetings to report project status, risks and issues to senior management
• Involved in creation of Business Process Scenarios and coordinated with Business Owners for UAT Testing.
• In charge of the project to design the company’s new website using a cloud-based platform, created content, UserInterface and designed Logo, Business cards using Illustrator and Photoshop.
• Obtained product information and designs from Vendors, assemble and track subcontractor.
• Created and edited RFPs and RFQs and compile, edit and manage the documentation part based on SOW for the submittals in different formats.
• Co-ordinating projects and securing new opportunities between various clients and market Research for new potential projects opportunities and Leads.
• Maintain an organized filing system of various project files.
• Copy and distribute specifications and drawings to field personnel and other key stakeholders.

Business Analyst

Confidential

Responsibilities:

• Support and enhancements of the existing Documentum systems. Analyzing requirements and implementing enhancement as per client requirements.
• Recognize, identify and escalate compliance or process related risks to enable appropriate action to be taken. Proposal and implementation of System Improvement Plans (SIP) and Process Improvement Plans (PIPs)
• Single point of contact for senior management. Responsibilities includes (but are not limited to) analyzing their businesses, getting the requirements documented in SRS or FRD, working with technical teams to get those requirements implemented, also providing overall governance support, making sure the requirements are captured as-is and systems are implemented in accordance with the requirements.
• Liaise between business and technical personnel to ensure mutual understanding of processes and applications.
• Experience creating Traceability matrix to better manage the requirement gathering process and keeping track of the milestones.
• Good experience at meeting stakeholders and requirements elicitation techniques: interviews, group discussions, documents analysis, questionnaires.
• Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of the product quality.
• Strong business knowledge, strategic thinking, communication, interpersonal and presentation skills, adept at resolving conflicts.
• Provide metrics on overall health of the support project to the client.
• Review the deliverables from a Quality standpoint, thus ensuring quality control. Design preventive measures for the recurring issues, thus providing quality assurance.
• Worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
• Interaction with various stakeholders (direct and indirect vendor).
• Handling Client meetings.
• Identified, proactively communicate and resolved project related issues.