SUMMARY

• 6+ Years Developer experience with recent 5+ Years as Working Developer
• Experience in developing & configuring Salesforce enabled business solutions working extensively with Apex, Visual Force and HTML coding, and other Salesforce Interfaces (web services, ETL)
• Worked closely with business users.
• Strong experience in development and customizations of Salesforce.com applications using Visual Force, Apex classes, Apex triggers, Page Layouts, Sharing Rules, S - Controls, static resources and migration tools.
• Ability to develop, collect and translate requirements into functional specifications & System specifications.
• Created Custom Apps, Custom Objects, Custom fields, Applying Sharing Rules, Handling Page Layouts, Search Layouts, Related List and defining Field Dependencies, custom buttons.
• Experience in migration applications from Sandbox to Production using Force.com IDE and Salesforce.com change-set.
• Expertise in working on APEX Web Services API, Scheduled jobs and APEX Batch jobs and executed approval processes, e-mail services and workflows via customization
• Experience in systems analysis, design and an expert understanding of development, quality assurance and integration methodologies
• Familiarity/working knowledge with Informatica and other data integration/migration tools
• Strong interest in growing technical Salesforce system skills.
• Ability to research and to recommend Salesforce solutions to business issues.
• Experience with web-to-lead, Web-to case, Email-to-case.
• Experience in Salesforce Mobile Administration, Configuration for IPhone and BlackBerry mobiles.
• Self-starter able to analyze and assess complex issues, re-engineer processes, and develop viable action plans.
• Able to build and maintain strong partnerships with the various business partners in the organization by providing Salesforce expertise, consulting and mentoring.
• Strong problem-solving, multi-tasking, and organizational skills
• Ability to write quality, high performance code using the programming language(s).
• Ability to develop and effectively leverage relationships across an organization at all levels

TECHNICAL SKILLS

Working Technologies: Apex Classes, Test Classes, SOQL, SOSL, Visual Force (Pages, Component & Controllers), S-Controls, Triggers, Custom Objects, Web services, Validation Rules, Work Flows, Dashboards, Reports, Sandbox development and Testing

Working API Tools: Eclipse, Apex Explorer, Offline Edition, App Exchange, Data Loader

Operating Systems: Windows 2003/XP/2000/NT/98/95, MS-DOS, UNIX.

Web: HTML, XML, CSS, JSP, SOAP, WSDL.

Languages: C, C++, JAVA, JSP, PL/SQL, Apex, Ajax.

PROFESSIONAL EXPERIENCE:

Confidential

Working Developer and Administrator

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Working Developer and Administrator in the organization
• Actively involved with Business analysts, other developers, involved in enhancement of business modules using force.com IDE, APEX classes, Triggers, Test Methods and writing SOQL queries.
• Active participation in Project Management activities-Allocation of tasks, communicating project status to all the stakeholders in a timely manner, tracking of project progression status, team management, knowledge transfer, Building appropriate traceability matrix thru delivery stages, Cost-benefit estimation and evaluation and participate in client facing meetings.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Work.com (SFDC)
• Implemented Apex Data loader “Command Line Interface“to automate the data loading process for the sand box refresh activity.
• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Worked on salesforce communities to interlink sales team directly with channel partners.
• Designed and deployed custom websites and also integrated mobiles to the web through the help of sites.com.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Worked on various Work.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Work.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Eclipse IDE Plug-in, Pervasive Data Integrator, Windows XP.

Confidential, Bellevue, WA

Working Developer and Administrator

Responsibilities:

• Interacted with the Work.com premium tech support team on a regular basis.
• Interacted with various business user groups for gathering the requirements for Work.com CRM implementation.
• Involved in Work.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Work.com platform and Force.com IDE Plug-in Using Eclipse.
• Worked with various Work.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual force Pages.
• Developed and configured various Custom Reports and Report Folders for different user Profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and work-flow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed custom Apex classes for Visual force page custom controllers using Work.com IDE and Apex.
• Developed Visual Force / APEX custom and extended controllers and triggers to support quotation enhancement.
• Created custom reports and enhanced Work.com environment as per user needs using Apex and Visual force pages.
• Developed Email handlers using Apex for generating PDFs from Leads received from several sources using Apex.
• Developed dynamic Work.com visual force pages using Java script and Ajax toolkit.
• Established deployment strategy for implementing Work.com changes.
• Conducted unit and integration testing.
• Trained client in Working configuration and development techniques.
• Configured security and organizational hierarchy for working implementation.
• Evaluated Work.com Support module for call-center / help desk application.
• Created data migration document for import/export of data from Work.com environment

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Eclipse IDE Plug-in, Pervasive Data Integrator, Windows XP.

Confidential, Boston MA

Working Developer and Administrator

Responsibilities:

• Participated in requirements gathering and creating functional requirements.
• Worked on creating Validation rules and Work flows for different standard and custom objects to validate business data and logic respectively.
• Implemented Custom Labels and Custom Settings for referencing data sets across Apex Controllers.
• Integrated Outlook with Working using the standard Working for outlook (SFO) to associate emails to contacts, leads, and opportunities.
• Involved in migration of business data to Sales force based on External ID’s using the Apex Data Loader.
• Generated different Reports and Dash boards on data from objects after execution of controller logic.
• Configured Object, Field and Record Level Security using Profiles and Roles for different sObjects across sandbox and production instances.
• Designed Apex Controllers and Visual force Pages to support complex business logic adhering to the boundaries of Governor Limits.
• Created complex Triggers to handle bulk data and invoked future methods to support asynchronous execution.
• Worked on creating Inline Visual force Pages to display the data on different page layouts.
• Handled the construction of client objects for SOAP based Web Service Call outs made to external legacy systems and generated VF pages to display returned data.

Confidential, Chicago, IL

Working Administrator

Responsibilities:

• Involved in User Management - Creating users, Roles, Profiles.
• Involved in SFDC application support for end users.
• Designed System Configuration Enhancements (Dashboards, Reporting, Page Layouts, Sharin Rules, Role Hierarchy, etc.)
• Develop and Deploy apex classes and triggers from test environment to production using eclipse migration tool
• Customized tabs for among different business users group and Business centers.
• Develop and Deploy SFDC Integrations with SAP and other applications using .Net/Biztalk environment and Force API
• Created Sharing rules, Assignment Rules and Escalation Rules for Cases
• Involved in reports development
• Customize Work.com page layouts, fields
• Develop Validation rules and workflows

Confidential

Software Engineer

Responsibilities:

• Presented designs and concepts to Clients and the Management for review
• Performed the validation and testing of the completed websites.
• Responsible for web hosting and the installation of e-mails and forms
• Developed Message Driven Bean components in Websphere MQ Series to manage the backend transactions and e-mailing (using JMS and IMAP)
• Developed beans for business logic and utility packs mapping database entities.
• Involved in analysis, design, development and maintenance
• Developed Session/Entity Beans and deployed on Web sphere Application Server.
• Involved in writing SQL queries and stored procedures.
• Configured deployment descriptor specifying data environment
• Documented, prepared help files, user guide and trained end users. Involved in Testing the Application according to test cases.