SUMMARY

• Overall 8+ years of significant IT experience with over 5 years of solid experience in the salesforce.com CRM platform as an Administrator and Developer.
• Proficient in all the phases of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• CertifiedSalesforce.com Administrator and Developer with good noledge of Apex programming language in creating custom Objects, custom Tabs, Triggers, Bulk Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions.
• Extensive experience in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Validation Rules, Security and Sharing settings, Custom Objects, Custom Fields, Customizing Page Layouts, e - mail services, Workflow alerts & Actions, Reports, Dashboards, Approvals and Tasks.
• Performed data migration and data update using Import Wizard, Data Loader, SOQL, Workbench, and Jitterbit.
• Proficiency in data migration and integration using data loader and hands on experience in using ETL tools for handling large data volumes.
• Expertise in SFDC development using the APEX classes, Triggers, Test classes, Visual Force pages, Batch Apex, Reports & Dashboards, SOAP API, REST API, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-in.
• Expertise in deploying between the Production and Sandboxes by employing the Force.com Migration tool and Eclipse.
• Performed automated testing with selenium as a part of continuous integration build infrastructure.
• Worked with Apttus Quote to Cash app. Knowledge of generating quotes, contracts and invoicing flow.
• Worked on Integration with Apttus CPQ using the REST API.
• Created Pages which can Callout using an API, by either GET or POST methods and deserializing the JSON.
• Through noledge in developing Salesforce CRM App Exchange applications, Service Cloud and Sales Cloud functionalities.
• Excellent understanding on Governor limits and experience in using 3rd party tools in Salesforce.com App Exchange, Salesforce 1 app, Salesforce custom mobile applications and other applications.
• Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot.
• Good noledge in salesforce lightning features like Activities, Contextual Hovers, Opportunity board, Customizable dashboard.
• Implemented Angular JS and bootstrap in Visualforce Pages.
• Customized existing Visualforce pages to align with salesforce new Lightning UI experience.
• Strong experience in Web based pages and site design using HTML, CSS, XML, XSLT, JavaScript, Bootstrap JS, Node JS, Angular JS, and Ajax.
• Experienced in working MVC Architecture and in using Version Control (GIT).
• Experienced in application integration using Web Services such as JAX-WS, JAX-RS, SOAP, WSDL, Restful.
• Worked extensively on Databases like Oracle, MySQL server and Immensely experienced in writing SQL Queries, Oracle PL/SQL, JDBA.
• Involved in Business Requirements Gathering, Functional and Technical documents development, Unit Testing, Functional Testing.
• Great Interpersonal and Communication Skills, team oriented, focused and quick learner.

TECHNICAL SKILLS

Salesforce Environment: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Workflows, Validations & Approvals, Visualforce Pages/Components, Lightning Pages, Custom objects, SOAP, REST web services, Process Builder, Reports & Dashboards, Case Management Automation, Lightning, Heroku Connect.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Data Loader, Import Wizard, Workbench, Force.com Excel Connector, Developer Console, S-docs, Connect for Outlook, Exchange Sync, Confidential .

Programming Languages: Java, Spring Framework, Spring MVC, Struts, Hibernate, Junit, C, C++, SQL, NoSQL.

Web Development: HTML, HTML 5, XML, XHTML, CSS, JavaScript, JSP, Servlets, jQuery, AJAX, Angular JS, Bootstrap JS, Node JS, JSON, ASP .NET.

Databases: Force.com DB MySQL, Oracle 10g, SQL Server 2008, MySQL, Java DB.

Application Servers: IBM WebSphere, WebLogic, Apache Tomcat.

Version Control Tools: GIT, ANT, Maven.

Web Designing Tools: Visual Studio, Adobe Photoshop, Dreamweaver, MS Visio.

Methodologies: Agile, Scrum, SDLC.

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential, Englewood, CO

Responsibilities:

• Implemented web based case management automation - Web-to-Case and Email-to-Case (on Case Object) to track and solve customer's issues.
• Created custom objects, custom Fields, Validation Rules, Workflows and formula fields.
• Created new Apex Triggers, Apex Classes, Batch Classes, Schedule Classes and Email Services.
• Developed Visualforce pages, Components, Controllers for displaying documents in Content.
• Created a Case Management System using Lightning Components, Controllers, Helper Methods, CSS, Bootstrap and JavaScript.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• UsedSOQL & SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.
• Good understanding of governor limits, Best practices and implemented in Apex classes, triggers and visual force pages.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
• Created communities as a part of customer portals and partner portals with the organization.
• Created the Case creation page and Clone functionality of the case for certain fields in Communities giving proper access to certain users.
• Ability to build apps on Heroku and experience using Heroku connect.
• Used Web Services like SOAP, REST framework to exchange information on exchange rates.
• Customized Salesforce.com Fields, Record Types, Page Layouts and Queues.
• Implemented field level security, page layouts to restrict the visibility and accessibility of fields for different profiles.
• Worked on using Jitterbit to insert the data in to salesforce from Excel and as well as from Legacy systems.
• Designing solutions using Angular JS, HTML
• Created test scenarios on Sandbox environment to perform unit testing and migrated code for deployment.
• Interacted directly with solution designers and architect team to ensure Salesforce solutions are scalable.

Environment: Customer Portal, Apex, Visualforce, Lightning, Sales Cloud, Service Cloud, Jitterbit, Data Loader, Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, SOAP, REST, Windows 7.

Salesforce Developer

Confidential, Dallas, TX

Responsibilities:

• As a Salesforce Developer - Involved in solution designing, effort estimate and release planning implementing new Salesforce.com features and functions to meet business requirements.
• Worked on administering CRM applications like Data Exports & Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
• Developed Apex Classes, Apex Triggers and Test Methods to achieve user’s desired functionality.
• Created Visualforce pages along with controller extensions, standard controllers and custom controllers.
• Implemented single sign-on with SAML on Force.com.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Wrote Test classes and strived for code coverage of each component Confidential least 85%.
• Designed, and implemented the Custom Objects, Custom Tabs, Custom Fields, Field Dependencies, Home Page components, Validation Rules, Workflow Rules, Record Types, and Page Layouts as per the business needs.
• Worked on Data migration tasks using Data Loader and Workbench.
• Created Email Templates, Visualforce Email Templates, Mail Merges and automated Email Process to send installation instructions to new and existing customers.
• Integrated Apex with External services by making callouts dat used SOAP.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Reports and Report Folders for different user profiles based on the need in the organization.
• Customized the Dashboards to the track usage for productivity and performance of their sales teams.
• Worked on Data backup, code migration, pre-deployment activities through change-sets, Force.com IDE and post deployment activities.
• Created Visualforce Pages for Custom Login and Configuration of Communities.

Environment: Force.com Eclipse IDE, Salesforce.com, Data Loader, Developer Console, Apex, Visualforce, SOQL, Windows 7.

Salesforce Developer

Confidential, Pleasanton, CA

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the apps to match functional needs.
• Implemented sales cloud and service cloud to improve customer retention and service delivery process improvement.
• An end-to-end exposure on force.com business sales cloud applications Analysis and development.
• Designed, and deployed Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages as per requirements.
• Exposure to various updated features of salesforce like Permission Sets to give user-specific permissions, content management, documents and libraries.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-level Security and configured their sharing settings.
• Designed and implemented the solution by customizing various sales process standard objects like Leads, Contacts, Accounts, Opportunities, Cases and solutions.
• Created workflows in development, test and production environment.
• Worked in Single sign-on to enable the user to login to various applications simultaneously.
• In charge of the deployment and complete setup in 3 production instances, used change sets for deploying.
• Created Email templates and Mail Merge templates and was involved in doing the mail merge for different standard and custom objects.
• Worked on various AppExchange products according to the needs of the organization.
• Developed Apex classes and Apex Triggers based on application requirements.
• Created technical design document and functional design documents as per business requirement.
• Implemented test classes and checked code coverage.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Worked on REST and SOAP Apex web services along the custom web service method
• Actively involved in conducting End-User Training.

Environment: Saleforce.com platform, HTML, Java Script, Apex, Visualforce, Pages, Data Loader, Developer console, Email Services, Sales Cloud, Service Cloud, Eclipse IDE Plug-in, Windows 7.

Salesforce Administrator/ Developer

Confidential, St. Louis, MO

Responsibilities:

• Gathering requirements after interacting with users to have better results, also documenting the complex requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects, tabs, Components and Custom links.
• Created custom profiles and instigated Object Level Security, Field Level Security and Record Level Security.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controllers to provide functionality to the Visualforce pages.
• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.
• Created workflow rules and defined related tasks, time triggered tasks, email alert, filed updates to implement business logic.
• Created a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex and Visualforce.
• Expert in granting login access to the users and track their actions.
• Writing events for the Communication between components.
• Creating a sync of contacts, events, tasks and email alerts between Salesforce to outlook and outlook to Salesforce successfully.
• Developed Custom Validations to override the Salesforce default validation rules.
• Handled bulk imports of data using Apex Data Loader.
• Deployed the code developed in the Sandbox to the test Sandbox and to the production.
• Involved in Unit Testing, for the customizations and developments done during the project.
• Resolve the cases and support the team on urgent bases, implementation and working with real-time troubleshooting.

Environment: Salesforce.com, Force.com, Sandbox, Import Wizard, Data Loader, Developer console, Apex, JavaScript, Controllers, Sharing Rules, Visualforce Pages, Workflows, Email Updates, Web Services API.

UI Developer

Confidential

Responsibilities:

• Extensively wrote HTML and CSS to build the pages from the Mockups and wireframes.
• Designed dynamic client-side JavaScript codes to simulate process for the web application, page navigation and form validations.
• Created forms to collect and validate data from the user in HTML and JavaScript.
• Worked on an internal application this was built using Angular framework.
• Used AngularJS and Node JS to structure JavaScript code in an MVC.
• Developed Page layouts, Navigation, Breadcrumb menu, submenu, Animation Buttons and Icons.
• Designed CSS based page layouts dat are cross-browser compatible and standards-compliant.
• Tested pages for cross-browser compatibility for Chrome, Safari, Firefox and Internet Explorer.
• Worked closely with the backend team to integrate the websites and maintained a close contact with the testing team to fix the bugs.
• Used Firebug tool for debugging the errors.
• Involved in team meetings with business and IT decision makers to discuss user interface requirements.
• Worked closely with the QA team in resolving issues.
• Cooperating with the back-end developer in the process of building the RESTful API.
• Worked with GIT for version control.

Environment: HTML, CSS, Angular JS, Node JS, JavaScript, Firebug, Tomcat Server, Dreamweaver, Notepad++.

Java/J2EE Developer

Confidential

Responsibilities:

• Participated in day-to-day meetings, status meetings, strong reporting and TEMPeffective communication with project manager and developers.
• Attending daily Scrum meetings as part of agile practice.
• Translated visual designs into meaningful user experiences using various presentation layer technologies including HTML, JavaScript and Servlets.
• Involved in developing presentation tier as HTML, Java Server Pages using Struts MVC Framework implementing Struts validator, Tiles and Struts Internationalization.
• Developed the application using Struts Framework which is based on the MVC design pattern.
• Created JUnit test cases using test driven development methodology.
• Created GUIs for applications and applets using SWING components and Applets.
• Implemented the project using JSP and Servlets based tag libraries.
• Created and consumed SOAP Web Services using JAX-WS.
• Performed unit and integration testing on all java classes.
• Worked with GIT for version control.
• Deployed applications on Linux client machines.

Environment: Java, Servlets, Struts, EJB, JSP, HTML, CSSs, SWING, APPLET, TDD, SQL Server 2000, Ant, WSDL, REST, Eclipse, SVN, Linux.