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Pega Developer Resume

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Dallas, TX

SUMMARY

  • 7+years of experience in Application Development and Maintenance, this includes design, development, deployment and implementation of Projects in the areas of Business Process Management (BPM)Enterprise Applications.
  • Around 4 years ofexperience in design and development of Business Process Management (BPM) and Business Rules Engines(BRE)applications using PRPC.
  • 3Years of Experience in developing JAVA/J2EE based applications.
  • Experience in designing and development of End to End Class structure, User Interface,Flows, Flows Actions, Activities, Decision & Declarative rules and Security management.
  • Good experience on Web Services communication from PRPC to External systems throughXML,WSDL, SOAP, REST and XSD
  • Experience in designing Agents, SLA, Correspondence, HTML and Validation rules.
  • Experience in migrating rules across various environments by creating Product and Patch rules.
  • Experience in creating List View and Summary View reports in Pega.
  • Configured and managedFlows, Harnesses, Assignments, Data properties.
  • Experience in building and implementing SOAP web services and consuming external web services, REST services fromPegaPRPC by creating Service and Connect SOAP, REST rules.
  • Experience with various Application Servers such as WebLogic server, Web sphere Application Server, andApache Tomcat.
  • Experience in external database configuration andRDB rules to query external database.
  • Experience in troubleshooting & performance tuning of PRPC applications usingRules Inspector, Clipboard, Tracer,PAL and Log analyzer.
  • Experience in production support and support for end user by resolving the issues
  • Experience in working with solution frameworks likeCPMandCSBFramework
  • Thoroughly worked on reporting wizard, list view, summary view, activities, Obj - Validation.
  • Experience in implementing enterprise applications using IBM Web sphere,RAD and Tomcat.
  • Experience in UpgradingPegaPRPC application Pega 5,6,7, Till 7.1.8 and J2ee application.
  • Experience in Software development life cycle (SDLC).
  • Working experience onDSM
  • Experience in Project Implementation methodologies - AGILE and SCRUM.
  • Experience withFlow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ), Connectors and Services
  • Exp with CPM &PegaClaims framework
  • InstallingPegahot fixes, code migration to higher environments and support application inproduction

TECHNICAL SKILLS

Frameworks: MVC-2, Struts, CAF-I and CAF-II framework, CPM, CSB

Operating Systems: Windows 7, Windows 8, Server 2008R2, Unix/Linux (Red Hat), Ubuntu

Internet Technologies: JSP, JSF, XML, JavaScript, HTML.

BPM Product: PegaRules Process Commander (PRPC v 5.5/6.2/6.3/7.1/7.1.8 )

Data Base: MS SQL Server2000,Oracle 10g/11g, SQL Server, MS Access,IBM,UDB DB2,MYSQL

Web Technologies: HTML, DHTML, JavaScript, XML,XSL, XSLT

Web/App Servers: Apache Tomcat, web logic 11g, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center, Eclipse,Edit Plus, Rational Rose

Methodologies: Waterfall, Agile/Scrum

PROFESSIONAL EXPERIENCE

Confidential, DALLAS, TX

PEGA Developer

Responsibilities:

  • Design and development of Data Model, Class structure,Organizations structure, AccessGroup, Process flow, Activities, Flow actions, Decision Rules, UI properties,Rule setsand versions.
  • Designed and developed Declare-Index and Declare pages for environmental properties.
  • Designed flow processing using spin-off, split-join and split for each.
  • UsedTracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
  • Responsible for creating impact document for migration of existing system to 7.1 with pros and cons.
  • Involved in migration and deployment of system rules from development to UAT. Supported migration to production environment working closely with implementation teams
  • Responsible for code migration from development to UAT and production.
  • Designed and developed agents for work object processing
  • Involved and workingwith Claims Framework andCWS, CRS
  • Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
  • Created and implemented Service and Connect rules.
  • Participated extensively in designing application security which involves setting upAccess groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.
  • Designed and Developed SLA (Service level Agreements) as per Business requirements.
  • Designed customWork UserandWork ManagerPortals.
  • Involved in Bug fixes and Unit testing.

Environment: PegaPRPC 7.1.8/6.3, MS Visio, HTML, XML,PegaRules Process Commander 6.3, HTML, XML, SOAP UI 3.0, Oracle, JavaScript, WSDL, SQL Application Server, CSS

Confidential, IRVING, TX

PEGA Developer

Responsibilities:

  • Handled thePegaApplication upgrade from PRPCV5.5 to PRPCV6.3SP1.
  • Worked in Production Support team, wherein handling many critical defects and delivered it on time.
  • Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
  • Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
  • Monitoring Log files for abnormal issues on application and database servers.
  • Debugging using Tracer and Clipboard Management.
  • Preparing development test cases as per the PRPC suggested approach.
  • Generated the reports using PRPC OOB Functionalities.
  • Troubleshoot and communicate withPEGASupport team in order to resolve technical issues.
  • Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules.
  • Implemented Decision tables, Decision Maps and Declarative expressions
  • Has Good Expertise in Front end Pega-Backend Mainframe System Interface called, HATS (Host Access Transformation System)
  • Has Got Excelled in Creating the Flow in Microsoft Visio and Creating the Class StructurePega
  • End to end Integration testing of the application.
  • Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (PegaLog Analyzer) and PAL (Performance Analyzer).
  • Designing and developing Process Flows, Activities and User Interface Rules for Tickets Escalation System.

Confidential, Jersey City NJ

PEGA Developer

Responsibilities:

  • Involved in entire SDLC phases of the project.
  • Implementation of PRPC components likeDecisiontables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
  • Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
  • CreatedDeclarative rules, flows, action flows, validation rules.
  • Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
  • Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
  • Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
  • Modified out of box reports and created new reports using List view and Summary view rules
  • Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
  • Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
  • Involved in Designing and developing high level class structure in PRPC like class groups, work classes based on the organizational hierarchy.
  • Created specialized rule sets which served as containers for specific rule types.
  • Implemented the pre-packaged workflows that come with the framework and customized them to support successful payments processing and handle payments exceptions.
  • Created various flow-actions for successful exceptions management.
  • Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
  • Implemented field validations using declarative expressions and declare constraints for known issues in the framework.
  • Used Clipboard and tracer tools to navigate through flows along with the work objects and trace the results.
  • Performed integration by developing rules pertained to rule-connect and rule-service. Major tasks involved integrating with SQL databases to fetch data and with SOAP/Web services to review particular data
  • Taking care of Business Ad Hoc Requests to update the Production Data.
  • Created product patch rules for the migration.
  • Involved in Bug fixing, Unit testing and Performance testing using PAL
  • Prepared Application Usage document and provided User Training.
  • Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
  • Taken care of Change Management and sanity testing for the product deployed.
  • Log Monitoring as well as fixing the issues from the log information.
  • Supported change control activities for releases, upgrades and maintenance tasks.
  • Resolved customer service tickets
  • Automated various operational tasks based on the client SLA’s
  • Maintaining documentation in the form of the Production Support training manuals, tasks, and Process Instruction Forms.
  • Working with vendors to solve problems and implement changes.
  • Primary point of contact in support of production issues during on-call
  • Managed a team of system analyst’soff-shore to re-design and implement Error management system

Confidential, Austin, TX

PEGA Developer

Responsibilities:

  • Primarily involved in architecture design and implementation to build a solution that automated the rating system, which captured rating criteria and calculated a technical premium that was based on sound underwriting.
  • Works on root cause analysis of critical issues in production
  • Responsible for application maintenance for partners that use broker channels
  • Provides high level estimates for the enhancements and defects in every release
  • Works on analysis, implementation ofmedium to critical change requests
  • Works ondefectfixing for the issues that frequently log in Production
  • Works on log exceptions in production, uses PLA to enhance readability and provide a fix to them
  • Runs the performance tools to debug the performance issues that log in production and resolve them immediately
  • Got the XSD/DTD representing the legacy data in XML format and used‘Connector and Metadata Accelerator’wizard in PRPC to create classes and properties and a starter Parse XML rules corresponding to the XML definition.
  • Performedcode review for the code developed by all the team members and attaches a code review document to theJIRA
  • Creates reports for COLES and KTAS clients that contain the information of each insurance policy
  • Works with the preflight tool to get all the warnings from the application and eliminate them
  • Takes care of the release management for all the change requests or defects fixed by the team members by verifying the documents in theJIRAand changing the status to BUILD
  • Uses SMA to monitor agents in all the environments and resolve the issues if any or update the LastRunLog in the database to contain a recent date if the agents had stopped erroneously due to any false record in one of the tables
  • Works on correspondence and emailing the reports to an external email server
  • Works on work object assignment issues by creating a utility to resolve such issues
  • Works on system queues to find if any of the tasks have a broken-process status and runs the Broken Queue Items report to re-queue them if necessary
  • Updates the rating factor data tables in LTS and UAT from the Excel files of production to make a replica of the production environment
  • PerformedRule and Technical verification for the code in all the environments
  • Providedknowledge transfer sessions to the employees

Confidential, Marietta, GA

Java Developer

Responsibilities:

  • Developed the Front-End using MVC (Struts), JSP, Custom Tags, JavaScript, HTML.
  • Identified the Business Requirements of the project.
  • Involved in preparing System Requirements for the project.
  • Worked on Hibernate frameworks, which is used extensively throughout the project.
  • DevelopedEJB (Session beans) to write business logic.
  • UML diagrams such as Class Diagrams, Sequence diagrams, Class Diagrams.
  • Developed Test cases using JUNIT.
  • Developed and maintained the data layer using the ORM framework Hibernate.
  • Developed some pages using AJAX technology.
  • Implemented different design patterns like Session façade, Data Access Object, Service Locator within the project for performance.
  • Review, Enhancement, Maintenance, Support & Monitoring of the application.
  • Fixed bugs and provided support services for the application.

Environment: Java, JavaScript, JSP, Servlets, DOM, SAX, UML, EJB, Hibernate, AJAX UML, JBoss Application Server, Eclipse IDE, Oracle and Window XP.

Confidential

Java Developer

Responsibilities:

  • Designed and developed many Java classes using Object Oriented Methodology.
  • Worked in system using Java, JSP, and SERVLET.
  • Developed Java classes and methods for handling data from database.
  • Created/Modified web pages using HTML and CSS with JavaScript validation.
  • Used JDBC/Jconnect for Oracle.
  • Created SQL script to create/drop database objects like tables, views, indexes, constraints, sequences and synonyms.
  • Developed SQL*Loader scripts to load the data from external files that is exported from SQL Server.
  • Creating complex PLSQL packages incorporating multi-org functionality with many modules merged together, by working with complex queries, complex Joins and conditions.
  • Developing efficient queries and views to produce customers delight.
  • Created Servlets, JSP for administration module.
  • Created Unix Shell Scripts for sequential execution of Java scripts including data extraction, loading and Oracle Stored Procedure execution.
  • Developed many KSH scripts for data file movement and scheduling.
  • Worked on bug fixing and supporting the production.
  • Testing and quality assurance.

Environment: Java/J2ee, HTML 4.0, Struts 1.1, JavaScript 1.5, JSP 1.2, Servlet 2.3, Web logic, JDBC, Oracle9i, Windows 2000, CVS. Eclipse 3.2

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