Pega Developer Resume
Dallas, TX
SUMMARY
- 7+years of experience in Application Development and Maintenance, this includes design, development, deployment and implementation of Projects in the areas of Business Process Management (BPM)Enterprise Applications.
- Around 4 years ofexperience in design and development of Business Process Management (BPM) and Business Rules Engines(BRE)applications using PRPC.
- 3Years of Experience in developing JAVA/J2EE based applications.
- Experience in designing and development of End to End Class structure, User Interface,Flows, Flows Actions, Activities, Decision & Declarative rules and Security management.
- Good experience on Web Services communication from PRPC to External systems throughXML,WSDL, SOAP, REST and XSD
- Experience in designing Agents, SLA, Correspondence, HTML and Validation rules.
- Experience in migrating rules across various environments by creating Product and Patch rules.
- Experience in creating List View and Summary View reports in Pega.
- Configured and managedFlows, Harnesses, Assignments, Data properties.
- Experience in building and implementing SOAP web services and consuming external web services, REST services fromPegaPRPC by creating Service and Connect SOAP, REST rules.
- Experience with various Application Servers such as WebLogic server, Web sphere Application Server, andApache Tomcat.
- Experience in external database configuration andRDB rules to query external database.
- Experience in troubleshooting & performance tuning of PRPC applications usingRules Inspector, Clipboard, Tracer,PAL and Log analyzer.
- Experience in production support and support for end user by resolving the issues
- Experience in working with solution frameworks likeCPMandCSBFramework
- Thoroughly worked on reporting wizard, list view, summary view, activities, Obj - Validation.
- Experience in implementing enterprise applications using IBM Web sphere,RAD and Tomcat.
- Experience in UpgradingPegaPRPC application Pega 5,6,7, Till 7.1.8 and J2ee application.
- Experience in Software development life cycle (SDLC).
- Working experience onDSM
- Experience in Project Implementation methodologies - AGILE and SCRUM.
- Experience withFlow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ), Connectors and Services
- Exp with CPM &PegaClaims framework
- InstallingPegahot fixes, code migration to higher environments and support application inproduction
TECHNICAL SKILLS
Frameworks: MVC-2, Struts, CAF-I and CAF-II framework, CPM, CSB
Operating Systems: Windows 7, Windows 8, Server 2008R2, Unix/Linux (Red Hat), Ubuntu
Internet Technologies: JSP, JSF, XML, JavaScript, HTML.
BPM Product: PegaRules Process Commander (PRPC v 5.5/6.2/6.3/7.1/7.1.8 )
Data Base: MS SQL Server2000,Oracle 10g/11g, SQL Server, MS Access,IBM,UDB DB2,MYSQL
Web Technologies: HTML, DHTML, JavaScript, XML,XSL, XSLT
Web/App Servers: Apache Tomcat, web logic 11g, web sphere 6.0
Tools: Microsoft Visio, Rational Rose, Quality Center, Eclipse,Edit Plus, Rational Rose
Methodologies: Waterfall, Agile/Scrum
PROFESSIONAL EXPERIENCE
Confidential, DALLAS, TX
PEGA Developer
Responsibilities:
- Design and development of Data Model, Class structure,Organizations structure, AccessGroup, Process flow, Activities, Flow actions, Decision Rules, UI properties,Rule setsand versions.
- Designed and developed Declare-Index and Declare pages for environmental properties.
- Designed flow processing using spin-off, split-join and split for each.
- UsedTracer, Clipboard, Performance Tool, System Management application, and the log files for debugging and monitoring application.
- Responsible for creating impact document for migration of existing system to 7.1 with pros and cons.
- Involved in migration and deployment of system rules from development to UAT. Supported migration to production environment working closely with implementation teams
- Responsible for code migration from development to UAT and production.
- Designed and developed agents for work object processing
- Involved and workingwith Claims Framework andCWS, CRS
- Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
- Created and implemented Service and Connect rules.
- Participated extensively in designing application security which involves setting upAccess groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.
- Designed and Developed SLA (Service level Agreements) as per Business requirements.
- Designed customWork UserandWork ManagerPortals.
- Involved in Bug fixes and Unit testing.
Environment: PegaPRPC 7.1.8/6.3, MS Visio, HTML, XML,PegaRules Process Commander 6.3, HTML, XML, SOAP UI 3.0, Oracle, JavaScript, WSDL, SQL Application Server, CSS
Confidential, IRVING, TX
PEGA Developer
Responsibilities:
- Handled thePegaApplication upgrade from PRPCV5.5 to PRPCV6.3SP1.
- Worked in Production Support team, wherein handling many critical defects and delivered it on time.
- Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
- Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
- Monitoring Log files for abnormal issues on application and database servers.
- Debugging using Tracer and Clipboard Management.
- Preparing development test cases as per the PRPC suggested approach.
- Generated the reports using PRPC OOB Functionalities.
- Troubleshoot and communicate withPEGASupport team in order to resolve technical issues.
- Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules.
- Implemented Decision tables, Decision Maps and Declarative expressions
- Has Good Expertise in Front end Pega-Backend Mainframe System Interface called, HATS (Host Access Transformation System)
- Has Got Excelled in Creating the Flow in Microsoft Visio and Creating the Class StructurePega
- End to end Integration testing of the application.
- Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (PegaLog Analyzer) and PAL (Performance Analyzer).
- Designing and developing Process Flows, Activities and User Interface Rules for Tickets Escalation System.
Confidential, Jersey City NJ
PEGA Developer
Responsibilities:
- Involved in entire SDLC phases of the project.
- Implementation of PRPC components likeDecisiontables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
- Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
- CreatedDeclarative rules, flows, action flows, validation rules.
- Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
- Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
- Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
- Modified out of box reports and created new reports using List view and Summary view rules
- Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
- Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
- Involved in Designing and developing high level class structure in PRPC like class groups, work classes based on the organizational hierarchy.
- Created specialized rule sets which served as containers for specific rule types.
- Implemented the pre-packaged workflows that come with the framework and customized them to support successful payments processing and handle payments exceptions.
- Created various flow-actions for successful exceptions management.
- Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
- Implemented field validations using declarative expressions and declare constraints for known issues in the framework.
- Used Clipboard and tracer tools to navigate through flows along with the work objects and trace the results.
- Performed integration by developing rules pertained to rule-connect and rule-service. Major tasks involved integrating with SQL databases to fetch data and with SOAP/Web services to review particular data
- Taking care of Business Ad Hoc Requests to update the Production Data.
- Created product patch rules for the migration.
- Involved in Bug fixing, Unit testing and Performance testing using PAL
- Prepared Application Usage document and provided User Training.
- Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
- Taken care of Change Management and sanity testing for the product deployed.
- Log Monitoring as well as fixing the issues from the log information.
- Supported change control activities for releases, upgrades and maintenance tasks.
- Resolved customer service tickets
- Automated various operational tasks based on the client SLA’s
- Maintaining documentation in the form of the Production Support training manuals, tasks, and Process Instruction Forms.
- Working with vendors to solve problems and implement changes.
- Primary point of contact in support of production issues during on-call
- Managed a team of system analyst’soff-shore to re-design and implement Error management system
Confidential, Austin, TX
PEGA Developer
Responsibilities:
- Primarily involved in architecture design and implementation to build a solution that automated the rating system, which captured rating criteria and calculated a technical premium that was based on sound underwriting.
- Works on root cause analysis of critical issues in production
- Responsible for application maintenance for partners that use broker channels
- Provides high level estimates for the enhancements and defects in every release
- Works on analysis, implementation ofmedium to critical change requests
- Works ondefectfixing for the issues that frequently log in Production
- Works on log exceptions in production, uses PLA to enhance readability and provide a fix to them
- Runs the performance tools to debug the performance issues that log in production and resolve them immediately
- Got the XSD/DTD representing the legacy data in XML format and used‘Connector and Metadata Accelerator’wizard in PRPC to create classes and properties and a starter Parse XML rules corresponding to the XML definition.
- Performedcode review for the code developed by all the team members and attaches a code review document to theJIRA
- Creates reports for COLES and KTAS clients that contain the information of each insurance policy
- Works with the preflight tool to get all the warnings from the application and eliminate them
- Takes care of the release management for all the change requests or defects fixed by the team members by verifying the documents in theJIRAand changing the status to BUILD
- Uses SMA to monitor agents in all the environments and resolve the issues if any or update the LastRunLog in the database to contain a recent date if the agents had stopped erroneously due to any false record in one of the tables
- Works on correspondence and emailing the reports to an external email server
- Works on work object assignment issues by creating a utility to resolve such issues
- Works on system queues to find if any of the tasks have a broken-process status and runs the Broken Queue Items report to re-queue them if necessary
- Updates the rating factor data tables in LTS and UAT from the Excel files of production to make a replica of the production environment
- PerformedRule and Technical verification for the code in all the environments
- Providedknowledge transfer sessions to the employees
Confidential, Marietta, GA
Java Developer
Responsibilities:
- Developed the Front-End using MVC (Struts), JSP, Custom Tags, JavaScript, HTML.
- Identified the Business Requirements of the project.
- Involved in preparing System Requirements for the project.
- Worked on Hibernate frameworks, which is used extensively throughout the project.
- DevelopedEJB (Session beans) to write business logic.
- UML diagrams such as Class Diagrams, Sequence diagrams, Class Diagrams.
- Developed Test cases using JUNIT.
- Developed and maintained the data layer using the ORM framework Hibernate.
- Developed some pages using AJAX technology.
- Implemented different design patterns like Session façade, Data Access Object, Service Locator within the project for performance.
- Review, Enhancement, Maintenance, Support & Monitoring of the application.
- Fixed bugs and provided support services for the application.
Environment: Java, JavaScript, JSP, Servlets, DOM, SAX, UML, EJB, Hibernate, AJAX UML, JBoss Application Server, Eclipse IDE, Oracle and Window XP.
Confidential
Java Developer
Responsibilities:
- Designed and developed many Java classes using Object Oriented Methodology.
- Worked in system using Java, JSP, and SERVLET.
- Developed Java classes and methods for handling data from database.
- Created/Modified web pages using HTML and CSS with JavaScript validation.
- Used JDBC/Jconnect for Oracle.
- Created SQL script to create/drop database objects like tables, views, indexes, constraints, sequences and synonyms.
- Developed SQL*Loader scripts to load the data from external files that is exported from SQL Server.
- Creating complex PLSQL packages incorporating multi-org functionality with many modules merged together, by working with complex queries, complex Joins and conditions.
- Developing efficient queries and views to produce customers delight.
- Created Servlets, JSP for administration module.
- Created Unix Shell Scripts for sequential execution of Java scripts including data extraction, loading and Oracle Stored Procedure execution.
- Developed many KSH scripts for data file movement and scheduling.
- Worked on bug fixing and supporting the production.
- Testing and quality assurance.
Environment: Java/J2ee, HTML 4.0, Struts 1.1, JavaScript 1.5, JSP 1.2, Servlet 2.3, Web logic, JDBC, Oracle9i, Windows 2000, CVS. Eclipse 3.2