SUMMARY

• Excellent noledge of business analysis, systems analysis and quality analysis methodology and capable of providing TEMPeffective business strategies and solutions.
• Experienced in all phases of software development life cycle (SDLC), including Requirement gathering and documentation, Systems Analysis and Design, Quality Assurance, Testing and End user support.
• Efficient facilitating Joint Application Development (JAD) sessions with business users, Subject Matter experts (SMEs) and teh development teams.
• Exceptional documentation skills with expertise in creating wire frames, process workflows, mockups and Use Cases, Activity, and State diagrams based on OOAD & UML Methodology.
• Skilled at analyzing business processes for understanding teh AS - IS business and model teh TO-BE business/process, by authoring artifacts such as teh Business Requirement Document(BRD), Functional Requirements Document(FRD), Process blueprints, and Technical Specifications.
• Experience with data analysis, data mapping and dimensional modeling in decision support systems, Data marts using Star Schema.
• Hands-on experience in using Business Analysis tools like Enterprise Architect, MS Visio, MS Project, and Rational Requisite Pro.
• TEMPEffective with teh creation of artifacts and management of various roles specified by Rational Unified Process (RUP), Agile Methodology, RAD, Workflow Processes and Waterfall cycle method.
• Knowledge of creating test plans and cases, and conducting User Acceptance Tests (UAT).
• Knowledge of different application architectures including n-Tier and SOA.
• Worked with various types of Content Management Systems (CMS) such as Enterprise (ECMS), Web (WCMS) and Document (DMS)
• Worked on Microsoft Office Share Point to improve organizational TEMPeffectiveness by providing comprehensive content.
• Created and Maintained Requirement Traceability Matrix (RTM).
• Skilled at maintaining Project Portfolio and Administering schedules, Deadlines, and Resources of teh projects using Microsoft Project
• Extensive experience in writing SQL statements, select queries and update statements
• Well versed with all PM concepts including Risk & Mitigation management, Quality Assurance and Control, Project Scoping and Project Resource planning
• Adept at interpreting financial statements-balance sheets, income statements, cash flow statements and key financial ratios for business analysis
• Excellent Skills in Performance Management to support strategic planning, goal setting, strengthen productivity, enhance decision making, and improve quality service.
• Projected trend for promotions, products and pricing along with Cost Sensitivity Analysis.
• Strong problem solving and root cause analysis skills.
• Working experience in a cross-functional team environment/different geographical locations teams.
• Proven ability to handle multiple tasks concurrently.
• Excellent interpersonal and communication skills and ability to work independently or as part of a team and co-ordinate with teh team.

TECHNICAL SKILLS:

Methodologies: SDLC, Agile, UML, n-Tier, SOA

UML modeling: Enterprise Architecture

Requirements management: Case Complete, Requisite Pro

Office Packages: MS Office, MS Outlook, MS Project, Visio, Lotus Notes, Adobe, Dreamweaver

Data bases: Oracle, SQLServer

Data Warehouse: Cognos 8/10 BI, Cognos ReportNet, SAP BW

ETL: Cognos Decision Stream, Data Stage

Languages: Java, COBOL, SQL, PL/SQL, C, C++

Development: HTML, DHTML, MS FrontPage, Java script, XML, DreamWeaver

Operating Systems: Windows 95/98/NT/2000/XP

PROFESSIONAL EXPERIENCE:

Confidential, NY

Lead Business Systems Analyst

Responsibilities:

• Create Use cases, Process Flow diagrams for easier analysis of business process.
• Analyzed and evaluated User Interface Designs and Technical Design Documents
• Consolidated a list of various jobs, processes, interfaces and stream lined teh process of documenting them from teh legacy perspective.
• Created TEMPeffective new templates for requirement gathering, use case definitions and report definitions in an effort to reduce redundant work.
• Reverse engineered and created project requirements documentation including: entity relationship diagrams, use cases, data flow diagrams, data dictionaries, business processes, business fit gap assessment and targeted presentations.
• Analyzed teh legacy systems using “What and How” analysis and created teh necessary documents for teh “As-Is” systems.
• TEMPEffectively created teh Technical and Functional requirements specification documents for teh proposed “To-Be” systems.
• Efficiently created Change Request documents and templates for tracking teh change requests across various interfaces between Department of Labor and Department of Taxation and Finance.
• Successfully created teh proposed Change requests documentation from technology perspective and also created teh Impact Analysis documents.
• Gatheird teh requirements for developing various services to be created between DOL and DTF.
• Documented all teh services elaborately specifying all teh operations involved in teh services.
• Clarified and prioritized requirements by conducting brainstorming sessions with teh stakeholders and SMEs.
• Depict communication specifications between teh Image Capture system on teh DOL and DTF ends.
• ConductedJAD Sessions,Peer Reviewsessions with teh SMEs, Solution Engineers, developers, Business users. Obtained business sign offs on teh documents after reviewing teh final documents with them.
• Documented teh connectivity to Oracle, SQL Server databases and closely worked with DBAs in production, development and test environments.
• Compiled a list of 5000+ critical reports, created process flows for teh external partner interfaces for teh employer domain in order to kick start teh migration from legacy mainframe systems to new Cognos environment.
• Created report specification documents and documented teh layouts for teh reports.
• Created Requirement Traceability matrices to trace teh requirements.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Mentor teh team with BABOK specified documentation templates, procedures etc.
• Create proof of concepts and ability to analyze project needs and determine resources needed to meet objectives and solve problems. Create material and planning teh sessions.

Environment: Rational Clear case, MS-Visio, MS-Project, Cognos BI, Oracle 10g, TOAD, Windows 2008 server, Agile Methodology, SOA, Java, Mainframes environment, COBOL, DB2, COTS, AFS Image Capture

Confidential, Detroit, MI

Responsibilities:

• Requirements analysis of business requirements received from Functional and Business owners
• Business analyst for Security domain (CSE) and Savings (PSV) application development & Maintenance projects
• Worked on Core banking, General Ledger and performance reporting
• SME for Savings applications like deposits, current accounts, FOREX, Annuities, teller functions etc.
• Preparing BRD’s, Reviewing Documents, Implementation support
• Preparing and managing Mitigation plan for project risks
• Business flow diagrams and use case analysis
• Preparing ADM/SLA/FIN reports for consolidations at BU level
• Subject Matter Expert for Security domain (CSE) and Savings (PSV) applications
• Impact analysis, documentation and design for application projects in Mainframe projects COBOL, JCL, VSAM, IMS, DB2 under multi vendor environment
• Solution Design and execution of new interest calculation methods for savings account
• Interest processing for all customer data for relevant products
• Report generation for Business users, vendors, customers etc
• Test data management in various environments, Data conversion for testing.
• Project Estimation, planning, execution and tracking
• Establishing & Monitoring processes for Risk and Change Management, Quality Management
• Defined Business Change Request execution model.

Confidential, NH

Lead Business Systems Analyst

Responsibilities:

• Worked on gathering user requirements and designed teh functional specification for teh reporting system.
• TEMPEffectively created requirements for integration of TSYS merchant solutions systems with Cognos systems.
• Efficiently gatheird requirements for dis integration process and provided mapping documentation.
• Address all teh aspects of teh claim processing life cycle starting from identifying a claim right up to teh closure under privacy and security rules.
• Experience working with Electronic Claims clearing houses like Web MD and Automated Clearing Houses (ACH) for electronic payment, remittance data processing and services.
• Facilitated demonstration of a major ACH software systems and performed evaluations with a group of experts to select a package that best suits teh need of teh business.
• Efficiently worked on BRDs for report design, report optimization, front-end application development with web products and mobile solutions.
• Successfully created templates for use cases, BRDs, RTMs, FRDs, and various Project Planning activities.
• Mentored teh team to create TEMPeffective business requirement documents.
• Provide end-user support to enable them understand teh proposed systems from business perspective; motivating them to be project advocates.

Environment: Cognos BI, TSYS Merchant solutions, Oracle

Confidential, NJ

Senior Business Analyst

Responsibilities:

• Gathering Business Requirements from business team and provide technical specifications to study teh existing process of generation of reports.
• Created Data Mapping documents to support teh requirements and to trace teh data from teh source to teh target.
• Design Technical Design Documents (TDD’s) for teh Data Integration and ETL processes.
• Evaluating teh metadata from existing Data warehouses and updating teh metadata repositories.
• Created Process flow diagrams describing how Oracle and SAP BW Queries run in production and development environments and how data flows between teh two environments.
• Creating BR’s, SR’s and other Project Lifecycle Documents, reviewing teh same and procuring teh signoff from teh business users.
• Analyzed and evaluated Technical Design Documents and Quality Assurance Test Conditions for BEx Queries being placed in production.
• Wrote SQL queries to read data from databases and analyze teh data.
• Documented teh UAT Plan for teh project and worked with teh UAT Team to ensure acceptance criteria for teh requirements that has been included in teh UAT task plan.

Environment: MS-Project, Cognos BI, SAP BW, oracle 10g, TOAD, Windows 2008 server, Waterfall Methodology.

Confidential

Senior Business Analyst

Responsibilities:

• Analyze teh scope of teh project to review it with teh customers for different review sessions of teh application.
• Performed Requirement Gathering by interacting with Business users and documented teh requirements in BRD.
• Worked with Business Users, SMEs and Solution Engineers to design teh functional specifications document.
• Performeddata mapping and tracing datafrom system to system in order to solve a given business or system problem.
• Performed Gap Analysis to review teh existing and make necessary changes.
• Testing - Developed Test Scripts using Test Director and coordinated with developers to quickly resolve teh defects associated with them.
• Intensively involved in project testing efforts by doingSystem Integration Testing, Regression Testingand by helping UAT team inUser Acceptance Testing
• Analyzed Quality Assurance Test Conditions and teh performance of teh application from various dimensions.
• Documented teh UAT Plan for teh project and worked with teh UAT Team to ensure every acceptance criteria for teh requirements TEMPhas been included in teh UAT task plan.

Environment: MS-Project, Windows 2003, Oracle

Confidential, NY

BI Developer / Business Analyst

Responsibilities:

• Worked on gathering user requirements and designing teh functional specifications of teh reporting system.
• Efficiently worked on analyzing teh requirements for teh migration and consolidation process.
• Assigned teh responsibilities of preparing teh Functionality Test Plan for teh testing team
• Generated test cases and test plans for teh purpose of business process or application
• Responsible for preparing Integration Test Plan for functional team as well as for development team
• Involved in Documenting teh system and also production support.
• Provided to teh end-users