SUMMARY

• Around 8+ Years of experience in IT Industry with 4+ years of experience in the Salesforce.com CRM, Force.com platform and around 3+ year of experience in Java, J2EE Technologies.
• Implemented salesforce.com CRM full lifecycle using Sales cloud, Service Cloud, Collaboration and Communities, developed site in the Force.com platform.
• Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
• Working experience in implementing MVC patterns in salesforce, for separating User interface (Visualforce pages), Business logic (Apex controller classes) and Data Model (sObjects).
• Expertise in development and customizations of Salesforce.com applications using Visualforce, Apex classes, Apex triggers, Batch Apex, Visual force Components, Page Layouts, Workflows, Approval Process, Sharing Rules, Custom Buttons & links.
• Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX.
• Good understanding of salesforce Governor limits and experience in overcoming limitations in Apex classes, Triggers, SOQL and Batch classes.
• Strong experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Experience in integration of Salesforce.com applications with external systems using - SOAP and REST API.
• Strong Experience in salesforce security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
• Implemented declarative programming using Formula Fields, Validation Rules, Workflow Rules, Workflow Approvals and Actions like Email Alerts, Field Updates, Tasks and Outbound Message.
• Strong experience in creating Custom Apps, Custom Objects, Custom Fields, Applying Sharing Rules, Page Layouts, Search Layouts, Related List and defining Field Dependencies, Custom buttons.
• Strong salesforce administrative skills with creating/customizing Profiles, Roles, Users, sharing rules, Lookup filters, Page Layouts, Search layouts, Validation rules, Email Services, Workflows, Approval process, Assignment, Escalation rules, Reports and Dashboards.
• Experienced in data modeling with Salesforce standard, custom objects using Lookup, Master-detail relationships and created Junction objects for establishing man-to-many relationships.
• Good experience in configuring and working with Eclipse IDE for custom development.
• Configured Web-to-lead for Lead object, and Email-to-case for Case object by configuring agent in the network.
• Created Criteria-based and Owner-based sharing rules across various objects for data visibility within the organizations.
• Build Reports using Tabular, Summary, Matrix and Join reports; created custom report types, developed Dashboards using the reports.
• Strong experience in preparing Data Migration strategy and migrated data using Data loader, Demand Tools, Cast Iron and Informatica ETL tools.
• Written apex test classes for unit testing and to meet 75% code coverage which is required for migration.
• Implemented best practices for Apex triggers, Apex classes to avoid governor limits.
• Good experience in managing Salesforce.com sandbox and production environments.
• Good experience in developing Java, J2EE web application using Servlets, JSP and Struts framework.
• Well versed in writing SQL, PL/SQL queries with Oracle, MySQL databases.
• Strong analytical, de-bugging and documentation skills.
• Worked closely with Business Users to enable business process using SFDC.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

Salesforce Developer

Responsibilities:

• Interacted with business users for requirements, analysis, design and development.
• Written Apex Custom and Extension controller classes and Apex Triggers for various functional needs in the application.
• Developed Apex REST web services, which are being consumed by various internal applications like Siebel and Java.
• Developed Cascading Style Sheets in Visualforce pages for rich UI and used Java Script and JQuery for front-end validations.
• Used PageBlock, PageBlockTable, Repeat, OutputPanel, ActionSupport and ActionFunction visualforce components for developing visualforce pages.
• Customized application business logic using declarative programming like Formula fields, Validation rules, Workflow rules, Approval process, Record Type, Picklist, Dependent Pick lists, List views.
• Established objects relationships between various objects using Master-Detail, Lookup, self and Junction objects.
• Created Server APEX Controller for Salesforce Lightning Experience.
• Added Lightning Component to Lighting Pages and Record Pages.
• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Quote Standard objects and Custom Objects.
• Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and debugging and analyzing logs.
• Strong experience in implementing Salesforce.com MVC in the application customizations for separating Data persistence, UI and business logic.
• Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Written Apex Classes, Custom & Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
• Developed Visualforce pages using components like ActionFunction, PageBlock, InputField, ActionSupport, ActionPollor, ActionStatus, DataTable, CommandLink and CommandButton.
• Developed rich UI using HTML5, CSS, JavaScript and Ajax based on the forms provided by the business.
• Performed admin activities like creating Users, Profiles, Roles, Field-level security and sharing rules, case assignment rules.
• Created Visualforce tabs for custom reports, developed Workflow rules, Approval Processes and developed related actions like Tasks, Email alerts and Field updates.
• Created email templates and customized inbound emails using email-to-case.
• Used Data Loader Import/Export tool, for loaded data into salesforce.
• Developed complex Reports, Dashboards against Opportunity, History objects and other custom objects.
• Implemented AppExhange packages like congo, chatter compliance etc.
• Deployed salesforce components from sandbox to production using Force.com ant migration tool, ChangeSet and Eclipse.
• Written apex unit test classes for code coverage of apex classes and triggers to promote code to production and implemented salesforce apex annotations like isTest, seeAllData etc.

Environment: Saleforce.com CRM, Apex Class, Visualforce,, Trigger, Sales cloud, SOQL, Component & Controllers, Custom Objects, Custom Tabs, EmailHandler Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, CSS, JQuery, WSDL, SOAP, REST, Test Classes, Windows XP.

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com application declarative activities like creating Users, Roles, Profiles, Permission set, Sharing rules, Field-level security and Page Layouts.
• Written Apex controller classes, Triggers and Utility classes which are commonly used across multiple apex classes.
• Implemented best practices, design patterns and coding standards in building apex classes and Visualforce pages.
• Implemented JavaScript, CSS in Visualforce pages for client side validations and good user interface for look and feel.
• Written JavaScript remoting for invoking Apex class methods for visualforce pages.
• Created Force.com Sites for the organization and developed visualforce page with good look and feel to the users.
• Developed Apex Batch, Scheduled classes by implementing Batchable, Schedulable interfaces.
• Generated apex stub classes from WSDL file to call external application using web service from salesforce.
• Created workflow rules, approval process for business automation.
• Used Force.com IDE extensively for development, customization of salesforce components.
• Implemented customer portal, partner portal and chatter in the organization.
• Involved in developing customized Reports and Dashboards for the business users.
• Used Data Loader for migrating data from external system to salesforce and worked with ETL team automating migration of data in helping object and field mapping.
• Used Force.com ant migration tool for deploying salesforce components from sandbox to other sandbox and Production instances.
• Involved in SFDC application support for end users.
• Interacted with various business team members to gather the requirements and documented the requirements.

Environment: Force.com platform, Apex Class, Visual Force Pages, Trigger, Controllers, CSS, Workflow & Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, Windows Vista.

Confidential

Salesforce Developer

Responsibilities:

• Setting Salesforce.com Application setup and customized the apps to meet organizational requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed Visualforce pages with Controller Classes, Java Script, CSS and AJAX functionality.
• Implemented JQuery in the Visualforce pages for client side actions, validations and UI components rendering.
• Written Apex Triggers for the Standard and Custom objects and written SOQL, SOSL queries to fetch the data from the salesforce schema.
• Created Apex Test Classes for unit testing Apex classes, Trigger, Web Services and Batch classes.
• Implemented custom validation rules, roll-up summary fields, formulas fields, assignment rules, escalation and sharing rules for the application.
• Designed Account Management, Lead Management, Opportunity Management and Case Management.
• Developed Workflow rules, Workflow Approvals, email alerts and field updates for business process.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and Lead generation statistics.
• Implemented the requirements on Salesforce.com Platform and Force.com IDE plug-in using Eclipse.
• Developed custom Price Books and products application and customized Products and Price Book using Visualforce page and custom controller.
• Used data loader for Insert, Update, and Bulk Import or Export of data to/from Salesforce.com.
• Developed web services using Salesforce.com Web services API to provide data for third party clients.
• Developed Apex Batch, Scheduled classes by implementing Batchable, Schedulable interfaces to process large volumes of data.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided user support and bug fixing activities and performed with in SLA.

Environment: Salesforce.com, Apex, Visualforce, Workflows, Approval Process, Controllers, WSDL, SOAP, REST, Web services, Batch, Schedule classes, Sandbox, Data loader, Java Script, HTML, CSS, Eclipse Force.com IDE, J2EE, Windows XP.

Salesforce Developer/JAVA

Responsibilities:

• Performed the roles of Salesforce.com Developer and Admin in the organization.
• Written Apex Custom, Extension, List controller classes and Apex Triggers for various functional needs in the application.
• Worked on web services apex classes, parsed input request using XML parser and mapping the XML request to salesforce object.
• Integrated the REST web services API for extracting the data from internal applications to retrieve data and display in the UI.
• Implemented minor enhancements on standard objects including Campaigns, Leads, Accounts, Contacts, Opportunities, and Activities.
• Created custom links using HTML S-control.
• Involved in data migration tasks for moving data from different business sources into salesforce.com.
• Provided user support and bug fixing activities as per the SLA.
• Load/Manage the data using Apex Data Loader and Excel Connector.
• Using Apex Data Loader and Import Wizard for migrating records to sources and loaded data into Call Center application and for cleaning of data.
• Worked in agile methodology Process and Sprint System, attended daily standup calls.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java Developer

Responsibilities:

• Programming by Using Struts Frame Work with MVC architecture implementation.
• Analyzed the specification documents to come up with the design and classes in UML for the modules that I am involved in using Rational Rose
• Used MVC2, Session façade, Application Integration patterns.
• Configuring the Jakarta Struts Framework 1.1 and Web Sphere 4.0 Application Server.
• Developed user interfaces using JSP, CFML, JSTL, Struts, HTML, CSS, Java Script in ColdFusion 4.5.
• Implemented existing object oriented database schemas using SQL, in Oracle 9i. Also wrote stored procedures and triggers for error handling and other activities.
• Developed the servlets necessary for handling various client requests.
• Designed and developed the Entity beans required for all the database tables required for processing requests and session beans to debit and credit the account, to update the database with cheque orders etc.
• Developed XML schemas and DOM parsers for all the XML documents used for data transfer and also developed XSLT code for them.
• Designed interfaces and developed banking related J2EE web services for the application.

Environment: Java/J2EE, JSP, Servlet, Java Script, Struts 1.1, XML, DOM, SOAP, Eclipse, Tomcat, Oracle 9i, PL/SQL