SUMMARY

• Certified Senior System Architect (CSSA) and Java/J2EE Developer with 8+ years of progressively responsible experience in BPM in Pega PRPC around 4 years of experience.
• Proficient in Pega Implementation life cycle like modeling of business process, PRPC tool installation, development, testing, deployment.
• Sound skills on PRPC tools such as Tracer, Clipboard and System Management Application (SMA).
• Developed Activities, Properties, Decision Rules, Declarative Rules, Process Flows and User Interfaces like Harness & Sections.
• Experienced Developer for defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design.
• Experienced in CPM and IIF frameworks.
• Expert level experience in software development life cycle (SDLC) best practices and Written documentation
• Experience in phases of Smart Build BPM life cycle like model, build, execute and monitor using PRPC.
• 24x7 production (on - call) support on a weekly rotation basis
• Expertise in Smart Adjustment Framework and Smart Investigate & Smart dispute Frame works
• Experience with LEAN Agile Methodology and Waterfall
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Excellent skills in Java, JDBC, JNDI, XML, XSL, XSLT, SAX, DOM, SOAP
• Good experience in Java Messaging Service (JMS), IBM MQSeries for Message-Oriented Middleware.
• Solid Experience in Oracle 10g / 9i /8i and MS-SQL Server 00/05, stored procedures and triggers.
• Experienced in RAD, Eclipse, WSAD, and JBuilder.
• Experienced in installation, configuration, development and deployment on BEA Web Logic, IBM Web Sphere, Apache Tomcat and JBOSS servers.
• Extensive experience in Banking and Insurance domain.
• Excellent Analytical & problem solving skills with attention to detail and Persistence, Teamwork and Communications.

TECHNICAL SKILLS

BPM Tools: PRPC 5.5, 6.1, 6.2, 7.1

Frame Works: Pega Smart Adjust Frame work and Smart Dispute Frame Work and Smart Investigate Pega, CPM HC Frame work

Operating systems: Win-2000/NT/XP, MS-DOS, LINUX

Programing Languages: C, C++, C#, Visual Basic, VB.NET, PL/SQL, Core Java

Databases: MS-SQL Server, MS-Access, Oracle 10g

Application Server: Tomcat, WebSphere

Technologies: ASP.NET, ADO.NET, AjaxMarkup & Scripting HTML, XML, Java Script

Debugging Tools: Visual Studio.Net, Log Analyzer, GC Collector

Bug Tracking Tools: Pega Rule Pro, PSC

Modeling Tools: Rational Rose, TOAD, MS-Visio

PROFESSIONAL EXPERIENCE

Confidential, Birmingham, AL

Sr. Pega Developer

Responsibilities:

• Participated in Requirements, Design and Development phases.
• Analysis, Design and implement the data migration process
• Develop a mechanism of data extraction from pega database to external SQL database
• Work on creating declare index rules and activities for extraction process
• Support production issues relating to pega
• Identifying Properties and Activities, designing the Sections and Harness.
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative Expressions, Constraints and Indexes etc.
• Worked on Activities and Flows to meet the requirements.
• Used RDB Method to created Database Connection and Created Web services using Connect-SOAP.
• Created Data-Admin-Product to migrate rules across various environments.
• Managed accessibility to users by creating Portals, Access Roles and Access Groups for Analysts, Data Managers and Chair departments.
• Identified and documented test conditions/scenarios from the business requirements and functional design for Rating Management.

Environment: Pega PRPC 7.1, MS Visio, HTML, XML, SOAP, JavaScript, SQL Application Server, Java, CSS, Java Script and HTML, C#/C++

Confidential, Birmingham AL

Sr. Pega Developer

Responsibilities:

• Interaction with Users to understand expectations and requirements.
• Involved in Use Case conception,Design and Elaboration.
• Requirement analysis, Understanding the Pega architecture.
• Redesigning the Business Flows to fit Pega tool.
• Developed Flows and Activities.
• PreparedRole Based Access group and Control documentfor the Pega Workflow team.
• Created Class structure, WorkflowsandRule setsinPega PRPC.
• Used design tools like Microsoft Visio for designing the workflows of the application. Developed Rules for validation and Integration pertained to Rule-Connect and Rule-Service.
• Design and development of Harness rules, Layout and Sections. Performance test using PRPC-PAL tool.
• Involved in preparing development test cases as per the PRPC suggested approach.
• Responsible for application deployment in Test environments.
• Involved in Technical Documentation, Interactive Reporting.
• Analyzed Payment Research application for its reusable code for the present application.
• Created technical documentation on analyzed code.

Environment: Pega Rules Process Commander 5.5, 6.1, MS Visio, HTML, XML, SOAP, JavaScript, Oracle, Oracle Application Server, CPM Framework, Java, CSS, Java Script and HTML, C#/C++

Confidential, Dallas,TX

Sr. Pega Developer

Responsibilities:

• Interaction with client to understand expectations and requirements.
• Troubleshooting technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements
• Preparing development test cases as per the PRPC suggested approach.
• Involved in Use Case conception,Design and Elaboration.
• Requirement analysis, Understanding the Pega architecture.
• Redesigning the Business Flows to fit Pega tool.
• Developed Flows and Activities.
• Coordinated in the SOAP service for the service Request andWSDL deployment.
• PreparedRole Based Access group and Control documentfor the Pega Workflow team.
• Created Class structure, WorkflowsandRule setsinPega PRP

Environment: PEGA PRPC 6.1, DB2, Microsoft Visio, Java, HTML, UML, Smart Adjustment Framework and Smart Dispute Framework, Smart Investigate Frameworks.

Confidential, Austin TX

Sr. Pega Developer

Responsibilities:

• Participated in business requirement gathering, analyzing the requirement, documenting the requirements of Business Process Management (BPM) and Business Rule Engine (BRE) implementation phases using PEGA PRPC.
• Implemented the design flows with initial and custom rules of BRE which are developed using Application accelerator.
• Interaction with client to understand expectations and requirements.
• Involved in Use Case conception,Design and Elaboration.
• Requirement analysis, Understanding the Pega architecture.
• Redesigning the Business Flows to fit Pega tool.
• Developed Flows and Activities.
• PreparedRole Based Access group and Control documentfor the Pega Workflow team.
• Created Class structure, WorkflowsandRule setsinPega PRPC.
• Used design tools like Microsoft Visio for designing the workflows of the application. Developed Rules for validation and Integration pertained to Rule-Connect and Rule-Service.
• Design and development of Harness rules, Layout and Sections. Performance test using PRPC-PAL tool.
• Coordinated in the SOAP service for the service Request andWSDL deployment.
• As an Administrator created base rule sets, operator, access groups and top-level class for the organization.
• Involved in preparing development test cases as per the PRPC suggested approach.
• Automated the business process management capabilities using Pega Rule Engine.

Environment: PEGA PRPC 6.1, DB2, Microsoft Visio, Java, HTML, UML.

Confidential, Columbus, OH

Sr. Pega Consultant

Responsibilities:

• Involved in high level application architectural design and requirement gathering.
• Involved in Designing Class Structure in PRPC.
• Worked on recommending Smart Adjust framework and its reusable components.
• Participated in upgrading Payment Research application from PRPC 5.4 to PRPC 6.1
• Analyzed Payment Research application for its reusable code for the present application.
• Created technical documentation on analyzed code.

Environment: PRPC V6.1, AIX, Smart Adjust Framework, MS Visio 2007, JavaScript, HTML, Java 1.6.

Confidential, Columbus, OH

Sr. Pega Consultant

Responsibilities:

• Involved in the initial set-up of the system by creating the Organizational Hierarchy, Organizations, Divisions, Units, Work Groups and Work Baskets.
• Analyzing requirements gap and coordinating with Line of Business.
• Worked with business line designees to improve processing efficiency through systems and business process improvements
• Involved in Designing High Level Class Structure, Workflows and Rulesets in PRPC.
• Mentored the staff in quick resolution of work problems.
• Troubleshooting technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements.
• Created various PRPC activities, flows, flow actions, assignments, SLA, declarative rules.
• Design and development of Harness rules, Layout and Sections.
• Created Integration of PRPC system with External Systems (IVault) using Connector.
• Created reports i.e., summary views and list views using PRPC.
• Analyzing and improving performance using PAL and DB Trace, Preflight.
• Well versed with the usage of debugging tools including Clipboard, RULE Inspector, Tracer and Log Analyzer.
• Responsible for application deployment in Test environments.
• Involved in Technical Documentation, Interactive Reporting.

Environment: PRPC V5.5, AIX 6.1, DB2 9.5, IBM WebSphere 6.1, MS Visio 2003, JavaScript, HTML, Java 1.5. Oracle 11g

Confidential

Pega Developer

Responsibilities:

• Involved in designing the Technical Design Documents for the Workflow development process
• Involved in Implementing and developing in Pega (PRPC) modeling, testing, development and deployment
• Created the Technical Specification
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for a BPM specific workflows.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Developed the PRPC application in websphere application server.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Developed the PRPC rules engine with BPM framework.
• Creation of Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB save, RDBpen, RDB list, Creation of Work Objects, assigning to Operators
• Developed Business Rules document for the implementation of Work.flows in Pega PRPC.
• Integrated the Pega PRPC applications with legacy systems mainframes (COBOL)
• Used different integration services and interfaces (File Listener and MQ Listener).
• Creation of Data classes like Data admin DB Name, DB tables for integrating with external systems
• Creation of database, users, schema, tables partitioning, Indexes on tables, creation of views.
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Creation of search reports using List view and Summary view rules of PRPC
• Design as per the requirements and get approval from the client
• Develop the application as per the requirements
• Perform the positive as well as the negative testing
• Prepare the Defect log for the defects found
• Fix the errors as per the defect log
• Deploy the Application patch version on UAT
• Release Management

Environment: PEGA PRPC 5.5, CPM Frame Work, Windows XP,Unix, MS Visio, Web Services, BPM, DB2, HTML, XML and Java, C++ Oracle 11g.

Confidential

Pega Developer

Responsibilities:

• Firstly understanding business cases by analyzing the production process
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for making design documentation of the project.
• Responsible for creation of ruleset designing, class structure and rule-resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Developed the PRPC rules engine with CPM framework and HCIF (Health Care Implement Foundation).
• Involved and working with Claims Framework and CWS, CRS
• Involved in creating activities, activity step methods, when rules and decision rules.
• Prepared the User Interfaces (section, harness, flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Ruleset and Ruleset Version).
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project.
• End to end Integration testing of the application.

Environment: PEGA PRPC v 5.4, Visio 2003, Java, C++, Windows XP, Apache Tomcat.

Confidential

Java/J2EE Developer

Responsibilities:

• Implemented the Struts Framework for the system, according to the functional requirements.
• Developed JSP pages using Struts tags for the Presentation tier.
• Developed Various Class Diagrams, Sequence diagrams etc using UML/ Rational Rose.
• Used XML for writing the deployment descriptors.
• Wrote SQL queries, PL/SQL procedures for retrieving information from Oracle database.
• Used Eclipse3.0 as an IDE for development, integration and debugging.
• Developed JSPs and Servlets for the Login Manager and deployed in WebLogic Server using Distributive Technologies.
• Developed the Enterprise Java Beans for implementation of Business Logic and deployed it in WebLogic Server.
• Involved in the Front Controller, Business Delegate, Session Facade, Singleton design patterns.
• Used Concurrent Versioning System (CVS) to check-in and check-out various versions of the project there by maintaining the synchronization with in the team.

Environment: Java, EJB, Servlets, JSP, JDBC, JNDI, XML, Struts, Weblogic, C++, TOAD, Eclipse, CVS

Confidential

Java Developer

Responsibilities:

• Gathered, developed, and maintained various business requirements from initial phase to final implementation
• Assisted database designers by continuous involvement in transition from business data to database design.
• Designed rich user interface components in JSP technology and Client validations using JavaScript.
• Implemented Struts pagination to display search results in pages.
• Mapped Form and Action Classes in Struts-config.xml.
• Coordinating with the business and QA team.
• Represented team in UAT. Bug fixes and technical support.
• Troubleshooting & fixing defects.
• Gathered, developed, and maintained various business requirements from initial phase to final implementation.
• Optimized the design using patterns like DAO, Factory, Singleton, Service Locator and Business Delegate
• Identifying and configuring different JMS Ques.
• Design and Development of EJB Components.
• Configured and created application log files using Log4j required to trace application messages.
• Used JUnit for testing the entire application, rectified performance bottlenecks and eliminated mission critical bugs
• All modules were rigorously tested which included unit testing and integration testing across different modules
• Lead integration & deployment of various sub-components of the application.

Environment: Java, Unix Shell Programming, JMS, Informix, Weblogic.