We provide IT Staff Augmentation Services!

Business Systems Analyst Resume

0/5 (Submit Your Rating)

Charlotte, NC

SUMMARY

  • Highly motivated Business Systems Analyst wif 7+ years of experience in Banking and Telecommunication sectors.
  • Excellent understanding of various Software Development Life Cycle (SDLC) methodologies like Agile, RUP and Waterfall.
  • Proven expertise in successful Requirements gathering using suitable elicitation techniques.
  • Experience in conducting successful brainstorming sessions, and preparing surveys and questionnaires.
  • Experience in conducting Joint Application Development (JAD) sessions wif end users, Tech Leads, developments and testing teams for conflict resolution.
  • Skilled in performing GAP analysis to identify system restrictions and potentials, and to create AS - IS and TO-BE documents and to create Process Maps.
  • Excellent knowledge and hands-on experience in Java, HTML, CSS, ASP, XML.
  • Strong understanding of teh Object Oriented Analysis (OOA) concepts.
  • Extensive experience in creating detailed Business Requirements Document (BRD), Functional Requirements Document (FRD), Web Services and APIs Documentation and User Interface Document (UID).
  • Experience in working wif technical teams to identify and document Non-Functional Requirements (NFR).
  • Skilled in providing comprehensive walkthroughs wif teh aid of wireframes, prototypes, Data Flow Diagrams and UML diagrams (Activity, Sequence, Use Case).
  • Proven experience in handling changes efficiently by conducting Impact Analysis and holding Change Control Board (CCB) meetings.
  • Quality Assurance experience in creating test plans and test scripts, reviewing test cases, and validating and monitoring defects using various defect tracking tools.
  • Strong testing experience in performing Functional Testing, Smoke Testing, Regression Testing, Progression Testing and User Acceptance Testing (UAT).
  • Expert in creating, managing and tracking Requirements Traceability Matrix (RTM).
  • Strong knowledge and hands-on experience in SQL and Relational Databases. Experience in complex querying of databases for Data Analysis and testing.
  • Experience in creating ‘User Manual’ and providing training to teh end users.
  • Proven active involvement in Post Production Validation and Production Support.
  • Confident, quick learner, adaptable and flexible to teh ever-changing technology.
  • Excellent communication skills and leadership qualities.

TECHNICAL SKILLS

Requirements Management Tools: PowerDesigner, Rational Rose

User Interface Design Tools: SmartDraw, MS Visio, JavaServer Faces, Visual Paradigm, Just in Mind, Snagit, MS Paint

Languages: SQL, XML, HTML, CSS, Java, C

Project Management Tools: MS Project, MS Office (Word, Excel, PowerPoint, Access)

Defect Management Tools: Bugzilla, SILK Central, JIRA, HP Quality Center, Rally

Databases: SQL Server 2000, MS Access, Oracle

Operating Systems: Windows 7/Vista/XP/95, Mac OS X

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Business Systems Analyst

Responsibilities:

  • Conducted extensive brainstorming sessions wif end users to gather their requirements and perspectives.
  • Prepared detailed Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) to capture teh essential functionalities for teh proposed system.
  • Developed teh Use Cases and Data Flow Diagrams (DFD) to understand and communicate teh process to be employed under teh new system to teh entire development and testing team.
  • Closely interacted wif database designers and architects to understand teh existing database structure needed to support teh new system.
  • Organized and moderated Joint Application Development (JAD) sessions wif teh end users, business users, developers and testers teams whenever necessary, as a conflict resolving tool.
  • Performed walkthroughs of business requirements and functional requirements wif teh development and test teams.
  • Created and maintained Requirements Traceability Matrix (RTM) to manage requirements and performed Impact Analysis when request for change (RFC) arrived. Escalated teh results of teh analysis to teh Change Control Board (CCB).
  • Responsible for documenting Meeting Minutes of teh weekly meetings and distributing to PM and other team members.
  • Designed wireframes of teh web interfaces dat would be used by teh internal and external users to load, handle and examine claims respectively, using tools like Microsoft Visio
  • Assisted testers in developing a variety of possible test scenarios and cases to ensure dat teh system being built is resilient
  • Monitored bugs in teh system using tools like Silk Central to ensure dat teh quality of teh system meets teh industry standards and business user’s requirements.
  • Tracked open issues and documented progress reports on weekly basis.
  • Coordinated and Monitored User Acceptance Testing (UAT) wif teh business user and interfaced wif teh development and test team wif regards to defect status and fixes on a regular basis.
  • Facilitated Post Production Validation and actively participated in production call support whenever necessary.
  • Helped in preparing user-friendly documents like user manuals and system guides; provided training to user community as and when necessary.

Environment: Rational Unified Process (RUP) methodology, Sybase PowerDesigner, Microsoft Office Suite, Microsoft Visio, Silk Central, Microsoft Project, Oracle DB, Java, SQL

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

  • Worked wif Business Users, Customers and Subject Matter Experts (SMEs) to understand teh existing system and teh current business process and methods to identify deficiencies and areas for improvement and enhancement.
  • Created and maintained User Stories by interviewing teh business users to communicate teh requirements to development and testing teams.
  • Consulted teh business users and SMEs to create Product Backlogs to prioritize features and subsequently created Sprint Backlogs.
  • Performed GAP analysis by creating AS-IS and TO-BE documents to identify teh potentials of teh improved system.
  • Involved in creating Questionnaire to understand teh needs of teh end users in order to make teh system user-friendly.
  • Created detailed Functional Requirements Document, consisting of teh functional as well as non-functional requirements.
  • Provided detailed User Interface Document to teh development and testing team for clear understanding of teh system.
  • Conducted requirement walkthroughs wif teh development and test teams before teh development and testing phases respectively, to ensure dat teh requirements are accurately understood.
  • Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to their business requirements and teh test case requirements to their functional requirements.
  • Worked closely wif teh QA Team to create test plan and test scripts and review test cases.
  • Validated and regularly monitored all teh filed defects and their progress.
  • Performed thorough User Acceptance Testing (UAT).
  • Actively participated in Post Production Validation (PPV) and handled issues appropriately.

Environment: Agile Methodology, Microsoft Office Suite, Microsoft Visio, Oracle DB, Java, HTML, CSS, JIRA, SQL

Confidential, Atlanta, GA

Business Systems Analyst

Responsibilities:

  • Interviewed SMEs and business users to consult on domain knowledge.
  • Conducted interviews wif teh business users to create detailed BRDs and FRDs.
  • Involved in system analysis and design phase to identify teh Non-Functional Requirements.
  • Assisted teh Project Manager in setting project deliverables and timelines.
  • Used Rational Rose to create Activity Diagrams, Sequence Diagrams, Flow Diagrams to make teh system comprehensive to teh development and testing team.
  • Heavily involved wif teh QA team in developing teh Test Plan.
  • Validated and tested defects filed by teh testing team in Quality Center.
  • Closely monitored teh defects on regular basis.
  • Executed complex SQL queries to verify and validate teh data in teh database and to test teh billing module.
  • Performed Regression Testing, Progression Testing, Functional Testing and UAT.
  • Involved in creating teh User Manual Document for teh end users.

Environment: Power Designer, Rational Rose, Java, Xml, MS Visio, SQL Server, MS Access, Quality Center

Confidential

Web Designer

Responsibilities:

  • Participated in client coordination for gathering website development, requirement studies, design of teh website to suit teh client requirements.
  • Reviewed Functional and Non-Functional requirements and assisted in creating design documents.
  • Used MS Visio for designing Use Case diagrams, Class Diagrams and Activity Diagrams for SDLC process of teh application.
  • Implemented GUI pages by using JSP, HTML, CSS and AJAX.
  • Performed unit testing using JUnit.
  • Used SAX and DOM parsers to parse teh raw XML documents.
  • Used Eclipse as Development IDE for web applications.
  • Involved in writing SQL Queries, Database Design and PL/SQL blocks like indexes, stored procedures, triggers and packages.

Environment: UML, MS Visio, MS Office, Microsoft Outlook, Eclipse, JSP, HTML, CSS, XML, JavaScript, AJAX, SQL.

We'd love your feedback!