SUMMARY

• Having 8+ years of professional experience in developing software applications using CRM Framework (Salesforce.com, Chordiant 6.2.1/5.6), Java and J2EE.
• Experienced in designing and developing application wifin Force.com, extended functionalities using force.com customization - Apex, Visual Force, Triggers, Batch Apex and SOAP & REST (Inbound & Outbound) Web Services.
• Proficiency in SFDC Administration likeCreating Custom Objects, Custom Settings, Page Layouts, Workflows, Approval Process, Email Services, Validation rules, Tasks, Creating Profiles, Roles and Users.
• Developed Customized Reports, Dashboards to Monitor data quality and integrity.
• Deployed Changes from Sandbox to Production using Changes Sets.
• Experience in writing test cases in Apex and JUNIT.
• Knowledge on Salesforce Communities.
• Strong development experience in Java, JSF, spring and Hibernate.
• Experience in Complete Software Development Life Cycle including Analysis, Design, Development, Testing and Maintenance and Agile development methodologies.

TECHNICAL SKILLS

CRM Frameworks: Salesforce.com, Chordiant 6.2.1/5.7

SalesForce.Com: Apex (Trigger, Controllers & Test Classes), Visual Force (Pages & Component), Web Services (SOAP & REST), Batch Jobs, Custom Objects, Custom Settings, Validations, Workflows, Approval Process, Email Services, Reports, Dashboards, SOQL, SOSL

Migration Tools: Apex Data Loader

Java Technologies: JSF (Trinidad), Spring and Hibernate.

Database: SQL Developer, Oracle 11g

Servers: Tomcat 5.5, Web Logic

Other Tools / Frame Works: JUnit, Eclipse 3.3

Version Control Tools: Rational Clear Case, Subversion (SVN)

Platforms: Windows

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Lead Salesforce Developer

Responsibilities:

• Involved in analysing teh requirements for user stories.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Responsible for salesforce customizing me.e., creating custom objects, custom fields, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Worked extensively on SFDC objects Accounts, Contacts, Opportunity, Case and various other custom objects.
• Created various profiles and configured teh permissions based on teh organizational hierarchy requirements.
• Created workflow rules and defined related tasks, email alerts, filed updates to implement business logic.
• Worked on Apex Triggers and Apex Classes for custom logic.
• Created an interactive UI to improve customer experience using Visualforce pages.
• Created test class to meet 85% code coverage requirement.

Environment: Salesforce.com customizations like Workflow Rules, Record Type, Validation, Formulae, Custom objects, Page Layouts, Approval Process, Apex Trigger, Apex Classes, Visual Force, REST API.

Confidential, Pennsylvania

Sr. Salesforce Developer

Responsibilities:

• Involved in analysing teh requirement and writing teh Detail Designs for use cases.
• Responsible for salesforce customizing me.e., creating custom objects, custom fields, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Worked extensively on SFDC objects Leads, Accounts, Contacts, Opportunity and various other custom objects.
• Worked on Apex Triggers and Apex Classes for custom logic.
• Integrated wif Little Pay Page payment gateway and other custom third party systems using REST & SOAP API.
• Created an interactive UI to improve customer experience while recording teh damage incurred to teh property using Visualforce pages.
• Created test class to meet 85% code coverage requirement for production deployment.
• Deployments and migrations into Development, Full and Production Sandboxes.
• Imported teh data using Data Loader to Salesforce.

Environment: Salesforce.com customizations like Workflow Rules, Record Type, Validation, Formulas, Custom objects, Page Layouts, Apex Trigger, Apex Classes, VisualForce, Reports, Sites.com, REST API, SOAP API, Data Loader.

Confidential, Atlanta

Sr. Salesforce Developer

Responsibilities:

• Involved in analysing teh requirements.
• Leading teh client interaction as well as offshore team.
• Providing oversight and assistance to all P&L’s wif their data migration requirements.
• Responsible for salesforce customizing me.e., creating custom objects, custom fields, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Imported teh data using Data Loader to Salesforce.
• Track data loading activities and check proper audit is done regarding source and target numbers are aligned.
• Created test class to meet 85% code coverage requirement for production deployment.
• Deployments and migrations into Development, Full and Production Sandboxes.
• Tracking teh status and risks for each data load requirement thru to go-live.

Environment: Salesforce.com customizations like Workflow Rules, Record Type, Validation, Formulae, Custom objects, Page Layouts, Apex Trigger, Apex Classes, Visual Force, Reports, Data Loader.

Confidential

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Closely worked wif SalesForce.com consultants while implementing teh solutions for teh requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Customized teh Dashboards to teh track usage for productivity and performance of their sales teams.
• Designed, Implemented and deployed teh Custom objects, Page layouts, Custom tabs, Components.
• Created Custom Objects and defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Created various profiles and configured teh permissions based on teh organizational hierarchy requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on teh need in teh organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.

Environment: Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Apex Trigger, Apex Classes, Visual Force, Reports.

Confidential

Sr. Chordiant Developer

Responsibilities:

• Developed rich user interfaces using JSF Trinidad tags.
• Understand all project requirements as specified in Use Cases and Requirement Specifications
• Involved in teh development, coding and design of JAVA classes in various modules.
• Implemented Dependency Injection using Spring Framework.
• Developed Hibernate Dao's, Configuration files and POJO’s
• Used Log4j for application logging and debugging.
• Created JUNIT test cases
• Performed unit testing.

Environment: Java, JSF, Spring, Hibernate, Chordiant 6.2.1, Rational Software Modeller (RSM), Oracle 10g, WebSphere 6.1, My Eclipse 5.5.1, Subversion (SVN).

Confidential

Sr. Chordiant Developer

Responsibilities:

• Developed user interfaces using JSF Trinidad tags.
• Involving in development of CRME functionalities.
• Involved in teh Business Object and Business Service Modelling Using Rational Rose.
• Implemented AOP functionality, Dependency Injection using Spring Framework.
• Developed Hibernate Dao's, Configuration files and POJO’s
• Involved in Bug fixing.

Environment: Java, JSF, Spring, Hibernate, Chordiant 6.2.1, Rational Software Modeller (RSM), Oracle 10g, WebSphere 6.1, My Eclipse 5.5.1, Subversion (SVN).Rational Rose.

Confidential

Chordiant Developer

Responsibilities:

• Interacting wif teh client on various forums to clarify any queries regarding teh functionality etc.
• Involved in development, testing & support of complex components in Initial and Main Releases.
• Developed integration services to connect teh CRM services
• Development of UI driven CHORDIANT flows having AJAX and more complicated logic screen.

Environment: Java, Chordiant 5.7, Rational Rose, Oracle 9i, WebSphere 5.7, WSAD 5.6, Clear Case.