SUMMARY

• Confidential is a certified Salesforce Developer with more than 8 years of progressive experience of handling and customizing teh Salesforce software suite.
• He is proficient with Sales - Force customizations, security access, data validation, data utilities, analytics, sales, marketing, customer-service and support administration.
• He TEMPhas worked on various salesforce.com standard objects like accounts, contacts, opportunities, products, price books, cases, leads, campaigns, reportsand dashboardsalong with several custom objects.
• He’s well experienced in creatingroles, profiles,sharing rules,email services, page layouts, workflow alert/ actions, and workflow approval.
• In addition, he is well versed with Force.com technology stack (APEX, VisualForce, SOQL, SOSL), cloud technology and premise infrastructure integration forSalesforce.com using Force.com platform, XML and Web Services.
• He is fluent with web technologies likeHTML, XML, CSS, JSP, JavaScript, AJAX and SOAP. Mr. Kumar TEMPhas excellent communication and inter-personal skills, is a team player with a strong work ethic and is passionate to be up-to date in knowledge and skills though continuous self-learning.

TECHNICAL SKILLS

Salesforce.com Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force, Web Services, AJAX, Workflow & Approvals, Chatter, Dashboards, Reports, Custom Objects.

SalesForce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Languages: Java, J2EE, SQL

Marketing Automation Tools: Marketo, Eloqua, Aprimo

Web Technologies/Tools: HTML, XML, XSLT, CSS, AJAX

Scripting Languages: JavaScript, VB Script

Databases: MySQL, Oracle 9i, MS SQL Server 2000/7.0/6.5 , MS Access 7.0

Version Control Tools: VSS, CVS, Tortoise SVN, GIT

Protocols: HTTP, HTTPS, SOAP, REST

Office Package: MS Office, Open Office

Operating Systems: Linux, Windows 2000/NT/XP/7/8, Unix.

SDLC Methodologies: Waterfall, Agile and RUP

PROFESSIONAL EXPERIENCE

Confidential, Warsaw, IN

Sales-Force Developer

Responsibilities:

• Played teh role of Salesforce Developer.
• Was actively involved in development of POCs and custom methodology to fulfill teh requirements and in making enhancements and modifications during development.
• Worked on creating multiple custom objects and VF pages with multiple sections and Apex logic in developing a custom requirement which creates a new record for a custom object based on highly complicated conditions and dynamically querying through three stages of selecting Accounts, Contacts and Products to create a record using DML operations.
• Worked on creating highly complex Custom Case Routing rules using custom object and triggers.
• Created Veeva application (built on teh Salesforce.com platform) to customer's business/ technical requirement
• Managing teh end-to-end technical delivery for multiple Salesforce, Veeva, and Siebel and custom applications
• Worked on creating Custom Survey Methodology involving time dependent triggering which involves changing of Record Types based on fulfilment of certain requirements by using Apex code.
• Used VisualForce, Apex to develop teh methodology. Also developed custom Email Notifications to users by using Custom Component in visual force email template and adding logic to teh custom component to query teh necessary variables from Case Object.
• Developed a custom Inline VF page which is used in a page block for giving users HTML Formatting using Javascript files and static resources as this functionality is not present OOTB.
• Worked on Customer Communities and formulated and developed all teh user interface using VisualForce and Apex.
• Good Knowledge of SOQL queries and of Governor Limits.
• Implemented a view of related cases list on Case Layout in console using Visual Force Page as a Custom Console Component. Good Knowledge of Process builder and teh advantages of it.
• Formulated and developed a functionality to see Cases on an existing Opportunity record related to teh Accounts and Products related to that Opportunity.
• Involved in gathering requirements and in documenting all teh developed processes.
• Good knowledge of Workflow Rules, Approval Processes, Sharing and Security. Also calling Approval Processes through code.

Environment: Apex-Standard Set Controllers, Managed Sharing, Triggers. Visual Force- Pages, Blocks, Sections, JavaScript, Tables. Force.com IDE. Workflow Rules, Approval Processes, OWD, Sharing and Security, Sandbox, Unit Testing

Confidential, Fort Worth, TX

Sales-ForceDeveloper/Administrator

Responsibilities:

• Designed and deployed teh Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to teh needs of teh application.
• Involved in developing design documents (both LLD and HLD).
• Designed high level customized Visualforce pages using extension controllers, custom controllers and standard controllers.
• Developed Apex triggers, asynchronous classes, Batch Apex, Apex Scheduler, test methods to achieve users' desired functionality.
• Involved in deployment, deployed all teh classes, triggers, objects, components, pages from sandbox environment to production environment.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Interacted with business user groups biweekly for updating teh status of teh new developments in production and gathering new requirements and documented teh requirements based on Priority Level.
• Involved in data mapping and migration of data from legacy systems toSalesforce.com Objects and fields using DB Amp tool.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

Environment: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Pages, XML, Data Loader, HTML, HTTP/HTTPS, FTP, JavaScript, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, SQL, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential

Sales-Force Developer

Responsibilities:

• Involved in Business requirement gathering and analyzing teh information provided by business stakeholders.
• Interfaced with Business user to update teh business requirement document as well as testing document.
• Created new record types for Leads, Accounts, and Contacts for different page layouts, list of values, and general differentiation for SMB processes.
• Defined a new branch of Salesforce role hierarchy and generic owner for SMB accounts and contacts will segment records from enterprise record. Sharing settings for lead, account, contact.
• Refined leverage similar process to enterprise lead conversion - searching for matches, generating accounts, contacts.
• Mainly worked with Lead Management in SFDC.
• Expert in Salesforce Sales cloud implementation.
• Created page layouts, organized fields and other components on a record detail and edit pages.
• Developed Classes, Triggers, Visualforce pages and controllers.
• Implemented teh complete case management solution.
• Used Dashboards and reports to show teh performance of teh offices and also time taken to assign Leads.
• Developed custom objects and custom tabs for various modules of applications.
• 2 Nurture programs (email series) using either a file upload or data from SFDC that already exists in AC.
• Manual upload of leads via existing 3rd party process.
• Worked on lead routing and lead scoring.
• Extended standard native Force.com functionality using Visual force, Apex, AJAX, JQuery and Web services.
• Written numerous SOQL and SOSL queries using Force.com explorer.
• Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.

Environment: Salesforce Enterprise Edition, Apex, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Escalation rules, Security controls, Email Services, Sandbox data loading, chatter, Eclipse, Unit testing, Apex Exchange, Marketo.

Confidential

Java/ PL-SQL Developer

Responsibilities:

• Responsible for teh development and support teh intranet portal and enterprise applications also.
• Involved in Requirement Analysis, designing, development and testing of teh entire application.
• Designed and developed teh middleware services that meet teh business by utilizing java.
• Project modeled using MVC (Model-View-Controller Architecture) framework.
• Used Dream weaver for prototype of GUI Screens.
• Developed teh application using Java and JSP 1.2.
• Developed teh GUI using JSP 1.2.
• Validated client side data using JavaScript.
• Used Rational Rose for UML diagrams.
• Provided testing and production support.
• Configured a Server to handle requests from application users and instantiate teh handler classes

Environment: J2EE, JSP, Java Bean, HTML, Java script, Ant, Tomcat web server,MS visual force safe.

Confidential

Responsibilities:

• In a team of 4, as a team member to begin with and tan as a senior member, was involved in design and code Web Pages using JSPs and Servlets
• Database design utilizing Oracle
• Writing several PL/SQL subprograms (stored procedures, functions and packages) using PL/SQL records, PL/SQL tables and global variables and also using IN and OUT parameters with TYPE, ROWTYPE, PL/SQL tables and PL/SQL records.
• Coding Java classes
• Design and code Web Pages using JSPs and Servlets
• Added more functionality for site administration
• Involved in maintenance tasks like porting teh application onto a new site
• Performed unit and integration testing.

Environment: Java Beans, Java Servlets, Java 1.3, SQL, PL/SQL, Oracle 8.1.6/ 9i database, TOAD, Apache Tomcat, BEA WebLogic, XML, Windows NT/2000, Linux

Confidential

Java Developer

Responsibilities:

• Involved in various stages of teh project life cycle primarily design, implementation, testing, deployment and enhancement of teh application.
• Used Struts framework to separate implementation logic from teh client, hibernate for persistence, object/relational mapping forJavaEE platform and establishing connection and interacting with teh database.
• Developed apex SOAP web service and generated WSDL files for teh consumers.
• Implemented teh client side data validation logic usingJavaScript.
• Developed user interactive screens using HTML, DHTML,JavaScript and CSS.
• Used Apache Axis for teh implementation of teh SOAP, data Access Object (DAO) Design Pattern for Data base persistence.
• Developed teh ANT scripts to compile and deploy J2EE components into teh container.
• Involved with writing JUnit test cases for unit testing ofjavaclasses.
• Involved with modification and review of middleware solution design and specification documents.

Environment: Java, J2EE, JSP, Servlets, Hibernate, JDBC, JavaScript, Oracle 8i, HTML, Weblogic, HTML, XML, Windows XP.