SUMMARY

• 8+ years of overall IT experience including 5+ years of experience wif Salesforce.com CRM platform.
• Certified Platform Developer, Service cloud consultant, advanced administrator, Platform App Builder.
• Experienced in all phases of Software Development Life Cycle (SDLC), Environment systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation.
• Worked on Data Cleansing for all teh duplicate records that already exist across all data from an object and then cleaning up teh duplicates by merging and deleting.
• Experienced customizing standard objects Accounts, Contacts, Opportunities, Products, Price, books, cases, Leads, Reports and Dashboards.
• Extensive experience in designing of custom objects, custom fields, pick list, role based page layouts, Workflow Alerts, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards and Email generation according to application requirements.
• Worked on Apex Triggers, Apex Classes, Visual force pages using Java Script function.
• Proficient in security and sharing rules Confidential object, field, and record level for different users Confidential different levels of organization.
• Good development experience wif Asynchronous apex such as Future methods, Queueable class, batch apex, Schedule apex. Extensive noledge on Apex Web Services, Partner WSDL & Enterprise WSDL.
• Extensive Experience wif Mobile applications such as Salesforce1, IOS and windows apps.
• Ability to write complex SOQL, SOSL queries across multiple objects wifin teh SFDC database.
• Thorough understanding and good experience on Data Loader/Data Import wizard.
• Experience wif tools like Force.com explorer, Force.com Migration, workbench, SOAP UI and force.com Excel connector.
• Experience in Implementing and executing System Logs and Debug Logs.
• Experience in force.com Web services API for implementing web services in teh application for access to data from different users.
• Involved in Custom Integration ofOutbound Messages, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Experience wif IDE tools: MyEclipse, Eclipse, JBuilder and Force.com Eclipse IDE Plug - in.
• Strong noledge of sales, marketing, service, Call Centers and support automation.
• Extensive experience of automating complex business processes using declarative features such asworkflows, approval process, dynamic approval process, sharing rules and validation rules. worked wif various repositories like Github, SVN.
• Excellent team player, self-motivated, quick learner wif good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS

Salesforce.Com Technology: Salesforce SFA, Apex Classes, SOAP/ REST API, Webservice, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Profiles, Roles Approvals, Email templates, Validation rules, Formula fields, Eclipse, Force.com IDE, DreamFactory Tools, Identity Connect, Dupe Blocker, GitHub, Apex Code Scanner, data loader

Web Technologies: Java Script, J-Query, XML, HTML, XHTML, CSS, HTML5

Databases: MYSQL, SQL Server 2000/2005, PL/SQL

Operating Systems: Unix, Windows 95/98/2000//XP/2003

Languages: C, C++, Java, J2EE, Servlets

PROFESSIONAL EXPERIENCE

Confidential, Omaha NE

Sr. Salesforce Developer

Responsibilities:

• Working in a fast paced agile methodology wif a sprint cycle of 10 days.
• Has been supporting Valuations(ATIV) Team for teh past one year for various business functional needs
• Closely associated wif teh Business Team Product Owners in converting teh business requirements into Technical solutions
• Has been involved in various Integration Projects wif other (ACI, DMS, IOND) teams. Worked wif REST API Calls and Webservices to generate Attachments for various business needs and to get teh locale details of teh person (external vendors)
• Supported Orders that are being pushed into salesforce from external systems. Designed and documented teh complete process from a technical Perspective and discussed wif Other Developers for a best possible flow
• Supported External Vendors for any of teh Questions that they had while understanding teh system. Worked wif QC Auditors/Client Services/Vendor Coordinators
• Worked wif REST API to parse teh information from salesforce to external system.
• Wrote multiple Visualforce Pages as per teh Business requirements. Avoided various errors while assigning teh Order to any Vendor.
• Implemented various tools (Snapshot Cascade Monarch). Did POC on tools before started using it. Worked wif Dupe blocker tool for avoiding teh duplicate records.
• Performed timely delivery of technologies and software solutions for end users and customers.
• Provided designing alternatives and best practices by contribution in design sessions.
• Enhanced various existing integrations like changing custom settings to custom metadata type, removing custom settings from test class as we don’t need test data for custom settings.
• Evaluated technical decisions and deliverables for compliance and quality analysis.
• Built “Portfolio Management tool” which is used for Data Custodian for Mid-Year Portfolio Infusions. Earlier, Data Custodians had validated teh records manually which was a time-Consuming Process but wif dis tool all teh validations can be performed in teh backend wif just once click on UI
• Encrypted various Fields by using Salesforce standard “Platform Encryption” functionality.
• Refactored teh existing code for teh best possible future use.
• Worked wif many Custom buttons java script Functionality.
• Worked wif Salesforce Support team for few of teh Technical driving issues that we had. Deactivated teh Process builder for one of teh salesforce Internal related issue as process builder can’t able to update teh record Confidential teh same time a matching/duplicate rule fires.
• Maintained code coverage above 90% and actively halped RTE in case of any issues while deployments.
• To reduce production User License cost, created one batch class which is used to intimate teh user if he/she didn’t login into Production for teh consecutive 3 months. an email will be triggered to them and their access will be revoked automatically incase if they didn’t login wifin two weeks after Email Notification.
• Worked as RTE for alternate Releases. Also worked closely wif Developers/Product owners for each deployment. Given enough support for post install validation after teh release
• Supported automation team for resolving teh issues during regression testing.
• Performed quality code checks before teh code being pushed into Production. Used SVN as a repository.
• Hands on experience on Lightning. Started implementing lightning for few of teh processes.

Environment: Saleforce.com platform, Apex, REST API, Snapshot, Monarch, Cascade, Dupe Blocker, Visual Force pages, Schedule apex, Batch apex, Web services, triggers, Workflows, Custom Objects, Custom Tabs, custom fields, Lightning, platform Encryption, SVN, Users, role, profile.

Confidential, NYC NY

Sr. Salesforce Developer

Responsibilities:

• Supported OPENForce Team for about one year which is teh second biggest Salesforce Team in Amex after GCP.
• Closely associated wif teh Business Team Product Owners in converting teh business requirements into technical requirements.
• Implemented various Integration Projects. Few of them were, Past30 Days Transactions& CIUMC. Wif Past30 Day, PRM’s should be able to see all teh Past30 Days Transactions for a customer Confidential a particular Card Level or Aggregated. Wif CIUMC (Can I use my Card), PRM’s should be able to no whether a customer should be eligible to apply for more spends beyond their Credit Limit. Deeply associated wif APIGEE/CAS teams for getting teh Backend Response by using REST API.
• Worked wif Salesfoce1, IOS apps to see teh above integration (Past30 Day, CIUMC) transactions on teh mobile device so that PRM’s should be able to use teh application on their mobile. worked wif SOAP API for CIUMC project.
• Generated Apex Classes using WSDL and wrote business logic layer for integration wif external web services to teh system for functional needs.
• Worked wif Test Data Factory/Utility class to include test data for all teh existing classes and to use only one Test class for most of teh Classes going forward.
• Brought various Tools to teh team and did POC before bringing them into teh team. Worked wif Dupe blocker tool for avoiding duplicate records and to merge records based on certain Business criteria’s.
• Proficient in writing test classes wif a test coverage of 90-95%.
• Hands on experience in writing visual force pages, Apex classes, Apex triggers and out of box functionalities of Salesforce
• Familiar wif teh configuration and Salesforce standard functionalities like workflow rules, field updates and all teh custom and standard object functionalities.
• Worked wif Identity Connect tool to automatically deactivate teh user after his/her ADS gets disabled. Setup teh Complex mechanism in a server.
• Worked wif Github for code repository purposes.
• Worked on Auto merge functionality for merging various duplicate accounts based on given scenarios.
• Worked closely wif teh data management teams for data uploading activities when needed for updating teh Historical data and for batch classes. Did Tech Analysis based on Business Criteria’s for various uploads before an Administrator can upload teh records into salesforce.
• Familiar wif writing SOQL queries and worked on custom meta-data and custom settings of Salesforce instead of hard-coding teh existing functionalities.
• Hands on experience in creating teh Process Flows.
• Worked on various requirements like Portfolio alignment/realignment/account ownership transfer upon PRM’s Requests. used salesforce mass transfer standard functionality for changing ownership of accounts for all inactive users.
• Supported Automation team for resolving teh issues during Regression testing.
• Worked wif code scanner tool for identifying bugs, measure code quality and to increase code maintainability.
• Worked wif App cloud mobile to instantly deploy application to end users wif Salesforce1, IOS apps wif mobile SDK.
• Directly worked wif Salesforce Premium Support team for any of teh issues that we had as I was teh approved delegate for OPENForce Team.

Environment: Saleforce.com platform, Apex Language, Snapshot, Monarch, Cascade, DupeBlocker, Identity Connect, Apex Code Scanner, Visual Force (Pages, Component & Controllers) Data Loader, Workflow & Approvals, Reports, Custom Objects, Mobile SDK, Custom Tabs, SOAP/REST API’s, Process Builder

Confidential, Littleton CO

Salesforce Developer

Responsibilities:

• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements and design teh solution by customizing various standard objects of saleforce.com.
• Worked wif Asynchronous apex such as Batch apex, Schedule apex, Queueable class and made changes to teh existing jobs for a better performance.
• Developed Visual Force Pages for certifying teh User data available for scrubbing.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to analyze teh data into on a regular basis for sales performance and lead generation statics.
• Designed and deployed teh custom objects, custom tabs, entity relationship data model, validation rules, workflow rules, page layouts, visual force pages to suit teh needs of teh applications.Worked on Testing Email Deliverability.
• Responsible for creation of users, roles, profiles and defined object and field level securities involved in data mapping and migration of data from legacy systems toSalesforce.com objects and fields.
• Made Exact Fields Mapping for SDL Files. Helped Sales Engineers while using VM Horizon and Created path for each user for Uploading Data.
• Migrated data from EXCEL/CSV files to SFDC using VM Horizon Virtual Machine. Used Data Loader Command-line Functionality to import data. Created teh Encryption key and encrypted password for user login.
• Developed mobile applications which can be Helpful for teh End user to satisfy their diverse enterprise needs.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects. Transferred Opportunities from one custom object to other by using Master Detail Relationship upon Sales Requests.
• Performed Administration tasks like User Management, Data Management, Creating and Managing roles and profiles.
• Developed and configured various reports and report folders for different user profiles based on teh needs of teh organization.
• Customized page layouts depending upon user roles and groups.
• Created Custom labels and used those labels in various VF pages, Apex Classes Prior to teh Instance Change. Took care of all teh Actions Prior to Organization split and summer’15 Release.
• Gave possible solutions to teh Sales Persons while Installing Salesforce for outlook version 2.7.1
• Worked wif SOAP Integration for Updating data in Bi-directional ways. i.e., other External system to Salesforce and vice versa. Able to parse WSDL file wifout any Errors.
• Generated Apex Classes using WSDL and integrated salesforce wif Oracle platform wif external web services to teh system for functional needs.
• Used SOQL and SOSL for data manipulation needs of teh application using platform database objects.
• Designed various web pages in visual force for capturing various customers.
• Designed and developed apex classes, extensions and apex triggers for various functional needs in teh applications.
• Worked on Forecasting for Opportunities. Came across Lock/Unlocking Forecasts upon Engineers Requests.

Environment: Salesforce.com platform, Visual Force (Pages, Component, & Controllers), Role Hierarchy, Profiles, Data Loader, Reports & Dashboards, Workflow & Approvals, Custom Objects, Oracle, Sandbox data loading, Eclipse IDE Plug-in, Custom Labels, Mobile apps, Salesforce1 User Creation, VM Horizon, forecasts, SOAP integration.

Confidential, Middletown NJ

Salesforce Developer

Responsibilities:

• Interacted wif various stake holder members to gather teh requirements and documented teh requirements.
• Worked on Data Cleansing for all teh duplicate records that already exist across all data from an object and then cleaning up teh duplicates by merging and deleting.
• Worked wif variousSalesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Worked as a SalesForce Chatter APP wif teh organization and regularly participated in teh meetings and chatter community.
• Worked wif Communities to share teh Organizational data.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
• Created Custom Objects and fields for transactional and contractual information.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Worked wif sales cloud to create teh leads across different organizations and to convert those qualified leads.
• Worked wif Accounts, contacts and Opportunities. Mapped fields from lead object to account/Opportunities for lead conversion process.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to teh custom objects.
• Implemented Apex Classes & Triggers and linked them to manage teh workflows Implemented in teh system.
• Created profiles and implemented Object and field level security to hide critical information
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.
• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Enhanced teh existing code for various future possible needs.
• Worked wif service cloud to possibly address teh tickets raised by teh end users
• Created custom objects and linked few of them wif case object.
• Improved teh Sales process there by converting more leads across teh system.
• Helped end users for any of teh questions that they had.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component, & Controllers), Role Hierarchy, Profiles, Data Loader, Communities, Reports & Dashboards, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, service cloud, Sales Cloud.

Confidential, Madison WI

Salesforce Developer

Responsibilities:

• Developed sales and marketing apps on salesforce.com platform
• Worked wif Sales and service cloud. Gave possible solutions to teh business analysts for converting business needs into technical solutions.
• Interacted wif various customers to gather teh requirements and documented teh requirements wif teh best approach possible solutions.
• Worked wif marketing cloud for different Campaigns that are being pushed to teh system.
• Worked on Data Cleansing for all teh duplicate records that already exist across all data from an object and then cleaning up teh duplicates by merging and deleting.
• Created complex visual force pages there by user can simply update teh records for certain scenarios.
• Designed and developed Apex Classes and Visual Force Pages for teh Integration Module specific to business requirements.
• Worked wif various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on teh objects and tabs, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Deeply involved in teh process of Sales cloud solution design.
• Implemented Apex Classes & Triggers and linked them to manage teh workflows Implemented in teh system.
• Implemented Command Line Data loader to schedule imports/exports using a windows scheduler on regular basis.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScript, Controllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Command line data loader, Marketing cloud, Marketing cloud.

Confidential, Collierville TN

Jr. Salesforce Developer/Administrator

Responsibilities:

• Used custom tabs to monitor teh use of company applications by customers and licensed users.
• Involved in SalesForce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Developed couple of small visual force pages there by halping other developers in teh team.
• Started writing teh Schedule/batch class for various business needs.
• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Developed workflow rules, time triggered workflows for various business requirements.
• Used field level security, profiles and audit trail setup to ensure that protected data is only wif authorized users.
• Designed and Implemented teh Page layouts and Custom tabs to suit teh needs of teh application
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object, field level security to hide critical information on teh profile users.
• Created summary reports, matrix reports, pie chart and dashboards to assist managers to better utilize Salesforce as a sales tool.
• Performed teh roles of Salesforce Integration in teh organization wif sales cloud experience.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on teh objects and tabs, Components and Worked Extensively on Integrating Sales force wif an external Legacy System through SOAP based web services and Outbound Messaging.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers) Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Batch apex, schedule apex.

Confidential

Salesforce Admin

Responsibilities:

• Came to no teh importance of salesforce in teh current fast-growing business.
• Involved in various activities of teh project, like information gathering, analyzing teh information, documenting teh functional and non-functional requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules, approval process, time triggered tasks, email alerts, filed updates to implement business logic.
• Created profiles and implemented Object level, field-level and record-level security.
• Helped developers in teh team for any of teh admin related work that they had.
• Created email templates and used them in teh workflow rules.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Worked on wif user object in salesforce such as activating/in activating/freezing user accounts.
• Worked wif Data loader and import wizard for updating teh information across various objects.

Environment: workflows, approval process, standard, custom objects, data Import Wizard, data loader, Role, Profiles, Custom Fields, Email Alerts

Confidential

Programmer Analyst

Responsibilities:

• Presented designs and concepts to Clients and teh Management for review.
• Performed teh validation and testing of teh completed websites.
• Responsible for web hosting and teh installation of e-mails and forms.
• Developed Message Driven Bean components in WebSphere MQ Series to manage teh backend transactions and e-mailing (using JMS and IMAP).
• Developed beans for business logic and utility packs mapping database entities.
• Involved in writing SQL queries and stored procedures.
• Configured deployment descriptor specifying data environment.
• Documented, prepared halp files, user guide and trained end users.

Environment: HTML, CSS, JavaScript, Flash, Core Java, JMS, IMAP, Servlets, SQL, Java ScriptEDUCATION: Bachelor of Technology from JNT University.