SUMMARY

• About 8 years of IT experience with exceptional skills in Analysis, Object Oriented Design, Development and Implementation of Web based Applications using various Microsoft technologies.
• 4+ years of experience in implementation and customization of Microsoft Dynamics CRM 2015, 2013, 2011 using C#, ASP.NET, ASP.Net MVC 4.0, HTML, ADO.Net, JavaScript Query, XML, and SQL Server.
• Experience in setting up Microsoft dynamics CRM environments (Both On - Premise and Online) and demonstrate them to potential prospects.
• Experience in integration of MSCRM with internal and external third-party/ enterprise level applications.
• Involved in Migration of Microsoft Dynamics CRM from older versions to the most recent versions.
• Create and develop Microsoft Dynamics CRM Custom parts (Plug-in’s, Workflows, Data Migration, and Web forms, Entity, Sitemap & Ribbon Customizations) to cater business needs of customer.
• Experience in using Microsoft Dynamics CRM SDK, CRM for Outlook (Online/Offline), Data Migration Tools, and Scribe etc.
• Developed custom applications using SOAP and REST, ASP.Net WEB API Services
• Experience in writing LINQ based queries to perform CRUD operations.
• Hands on experience in reports development using SQL Server Reporting Service (SSRS), Microsoft Power BI Reports and also experienced in developing integration packages using SQL Server Integration Service (SSIS).
• Perform gathering business requirements needs and translate into Microsoft Dynamics CRM functions.
• In-depth practical knowledge of all modules and features of Microsoft Dynamics CRM 2015, 2013, 2011 versions and also have good exposure in other areas of project execution like Customer facing, Requirement gathering and analysis, Consulting, Solution Designing, Documentation, Implementation, Development and support of Business Solutions.
• Good Experience in creating the Web pages using HTML5, CSS3, Bootstrap Technologies
• Good Knowledge in Data Structures.
• Expertise in consuming and publishing the Windows Communication Foundation (WCF) Services in defining the Service, Operation, Data and Fault Contracts.
• Have Good knowledge in Microsoft Windows Azure.
• Implement code version maintenance/tracking using Microsoft Team Foundation Server (TFS).
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Experience working in Agile environment and participating in Agile ceremonies - Sprint Planning, Sprint Commitment, Daily stand-up, Continuous Release planning, Sprint
• Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations.

TECHNICAL SKILLS

Microsoft Technologies: .NET Framework 2.0/3.0/3.5/4.0 , ASP.NET, ASP.Net MVC, ADO.NET, Web Services, WCF, WPF, WSDL, SOAP, LINQ, PowerShellWeb Technologies: HTML,HTML5, CSS3,JavaScript, JQuery, VBScript, XML, CSS, AJAX, REST,SOAP, WSDL

Languages: C#, VB.Net, C, C++, T-SQL, PL/SQL

Database: SQL Server 2012/2010/2008/2005 , Oracle 11g/10g

Development Tools: MS Visual Studio 2015/2013/2010 , Adobe Dreamweaver, Adobe Flash, Adobe Photoshop, MS Visio, IBM Rational Rose and Microsoft Testing Tools

Version Controller: Team Foundation Server (TFS),Tortoise SVN

Reporting Tools: SQL Server Reporting Services (SSRS), Crystal Reports 10/11, Microsoft Power BI

Web Servers: Internet Information Services (IIS) 7.5/7.0

Operating System: Windows XP, Windows 7, Windows Server, Linux

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Dynamics CRM Consultant

Responsibilities:

• Involved in both technical and business elements of software development, integration, and implementation of Application.
• Designing, customizing, and implementing Microsoft CRM 2015 online (Cloud).
• Involved in creation of New organization, Business units, custom entities, fields.
• Customized the Sitemaps, UI and used Ribbon Work Bench.
• Data mapping between CRM Cloud and SQL Database.
• Created Managed and Unmanaged solutions in CRM 2015 and migrated them across various environments.
• Developed plug-ins for synchronization of data between two entities.
• Created Users, teams, custom security roles, privileges/rights to roles, assigning and sharing of records.
• Developed Java Scripts for entities in response to client side events on the entity forms.
• Developed Custom reports using Microsoft reporting services (SSRS) and Power BI Reports and hosted them on SharePoint online version.
• Created the Dashboard front end using HTML5, CSS3, J Query, Boot Strap techniques.
• Created and maintained documentation and conducted end user training while implementing and supporting CRM system.
• Created CRM forms, views, dashboards as well as workflows according to the customer needs.
• Developed REST based Web services for fetching data from CRM cloud.

Environment: Microsoft Dynamics CRM 2015, C#.net, Visual Studio 2012, BIDS, Fetch XML, SSRS.

Confidential, CA

Dynamics CRM Consultant

Responsibilities:

• Involved in design and development of on premise application using Microsoft Dynamics CRM 2013, SDK, Java script, VS 2012, C#, ASP.NET and Microsoft SQL Server 2012.
• Analyze functional capabilities and limitations of out of box application and make wise decisions to reduce amount of custom code developed.
• Assist in Upgrade/Migration from CRM .
• Experienced in coaching/mentoring the team and helped removing impediments, also helped in conducting meetings, reviews, walkthroughs, and customer interviews.
• Determine and discuss system impacts and possible risks due to changes made to achieve new requirements.
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
• Create plugins on appropriate entity events, workflows and dialogs to achieve business functionality.
• Performed administrator tasks like backup, restore, maintenance of databases, creating security roles, sharing of records across teams etc.
• Developed custom SSRS reports in SQL server 2012 for CRM 2013 to supply the business with needed information for strategic decisions

Environment: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2013 SDK Version 6.0.0. C#.Net, Visual Studio 2012, SQL Server 2012 R2, IIS 7.0, JavaScript 2.0, XML and JQuery.

Confidential, Redmond, WA

Software Development Engineer

Responsibilities:

• Involved in the design, development and support of Charge Code Assignment using Microsoft Dynamics CRM 2011, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
• Worked extensively on defining application functional requirements, Use Case, Test Cases, Application usability requirements, UI specifications and application process flow.
• Dedicated and client focused Business Analyst with over 1+ years of experience in the implementation and support of Dynamics CRM solution.
• Provided training and ongoing support for customers in report
• Develop interfaces and bridges using WCF SOAP Services between CRM 2011 and existing enterprise applications for accurate and secure data flow within the enterprise.
• Consume data and services from other enterprise applications and update related CRM 2011 entities accordingly.
• Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building Workflow and Dialogue processes, creating Entities, Attributes, Entity relationships, Views and Forms
• Involved in doing CRM modifications such as Plugins, JavaScript and C# Web services for CRM 2011.
• Developed plug-ins to encrypt social security number (SSN) of contacts.
• Uploaded data from old data sources into Microsoft Dynamics CRM.
• Extensively used application capabilities such as queues, activities, data import, charts and dashboards.
• Created teams and security roles to implement role-based forms.
• Integrated SharePoint and other web applications with MS CRM by using Iframe and MS CRM Web Services.
• Involved in Ajax scripting (jQuery framework) for dynamically loading user controls.
• Developed Custom reports using Microsoft reporting services (SSRS), also involved in development of complex reports using C#.Net

Confidential, Redmond, WA

Software Development Engineer

Responsibilities:

• Involved in designing and coding for web forms of the application with ASP.NET 4.0.
• Developed classes in Business Layer and in Data Access Layer in C#.
• Used JQuery to create the Animations on web Pages
• Used JavaScript to handle Client-Side validations.
• Created SQL Server tables and Stored Procedures, Functions, Triggers, Joins.
• Used XML and XSL Transformations to display content on the website.
• Provided extensive documentation for all the modules/products worked on.
• Created generic secure and reusable data access components using the ADO objects such as Dataset, Data Adapter and Data Reader.
• Performed the unit testing for the application.

Environment: Visual Studio.NET 2005/2008, C#.Net, ASP.NET 3.5, ADO.NET, IIS, Web Services, HTML, DHTML, SQL Server 2005, Windows XP.

Confidential

Software Engineer

Responsibilities:

• Involved in designing and coding for web forms of the application with ASP.NET 2.0.
• Developed classes in Business Layer and in Data Access Layer in C#.
• Developed ASP pages approved Design Document.
• Used JavaScript to handle Client-Side validations.
• Suggested various design changes in SQL Server tables and Stored Procedures.
• Used XML and XSL Transformations to display content on the website.
• Provided extensive documentation for all the modules/products worked on.
• Created generic secure and reusable data access components using the ADO objects such as Dataset, Data Adapter and Data Reader.
• Performed the unit testing for the application.

Environment: Visual Studio.NET 2005/2008, C#.Net, ASP.NET 3.5, ADO.NET, IIS, Web Services, HTML, DHTML, SQL Server 2005, Windows XP.