SUMMARY

• Six years experience working in all phases of SDLC, Waterfall, RUP, Agile, Scrum methodologies.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers.
• Experience in SFDC related technologies such as Apex, Visual Force, Web Services API, S-Controls.
• Extensive experience over creating workflows, approval processes, validation rules and sharing & security rules.
• Effective employment of Apex DataLoader, ImportWizard and Data Manipulation Language for data migration and management in bulk.
• Experience in SFDC development using Apex Classes, Triggers, Visual Force, S-Controls, Force.com IDE and Eclipse with Force.com Plug-in, SOQL, and SOSL.
• Experience in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, relationships and lookup relationships.
• Hands on experience in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Profound Knowledge in lead, case management web-to-lead, Web-to case, Email-to-case.
• Strong hold in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Excellent experience working with salesforce.com sandbox, production environments, and Force.com Plug-in environment using Eclipse IDE.
• Developed and worked on different Salesforce.com environments such as sandbox and production environments.
• Involved in Functional, Regression, Integration, System and Performance testing of client server and web applications.
• Thorough knowledge in the security and sharing model which is used to finely control the user’s access to different data.
• Excellent communication, problem solving, debugging & programming skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Apex Data Loader,S-Controls, Apex Web Services, AJAX, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool.

Programming Languages: Java, C, C++, MATLAB, Excel Solver

Web Technologies: Perl, XML, HTML,CSS, JavaScript, JSP,JavaScript, SOAP, WSDL,ASP, AJAX, Web Services-Axis.

Operating Systems: MS Windows, UNIX, LINUX, Mac OS-9/10

Databases: MS SQL Server, MS Access Oracle Applications.

Automating Packages: WinRunner, Load Runner, QTP.

Methodologies: Agile, Scrum, SDLC, RUP.

Tools: Toad, Informatica, Eclipse, SQL Enterprise Manager, SQL Query Analyzer, MS Visio and Edit Plus

PROFESSIONAL EXPERIENCE

Confidential, Libertyville, IL

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created Formula Fields, Validation Rules for the flexibility and functionality of force platform application.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked in agile environment, as of solving the issues within deadlines.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Created and used Email templates in HTML and Visual force.
• Worked with Apex Data loader for loading the Leads, Opportunities and their related activities into SalesForce.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflows, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Richmond, VA

Salesforce Developer/Administrator

Responsibilities:

• Responsible for developing sites to the Salesforce.com platform as a consultant.
• Worked as enhancement team member and performed the roles of Salesforce.com Developer/Admin in the Organization.
• Worked extensively on Accounts, Contacts, Opportunities, Ideas, Users and other Standard and Custom Objects for additional fields, Layouts, record types and validation rules.
• Created Custom fields, validation rules and formulas, workflows and approval process.
• Implemented AJAX, APEX, java script, CSS to build rich and dynamic Visual force pages.
• Setup and Customized the customer portal for the Salesforce.com platform.
• Involved in development of Microsoft applications for connecting to Salesforce orgs using Salesforce.com API.
• Designed and re-factored test classes to follow the Factory design patterns for efficiency and reusability.
• Implemented the requirements on Salesforce.com platform and Force.com IDE plug-in using Eclipse.
• Designed various WebPages in Visual force for capturing various customer enquiries and implemented logic.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level.

Environment: APEX, Triggers, VisualForce, JavaScript, Validation Rules, HTML, WSAPI 22.0, SOQL, SOSL, Web Services, AppExchange, XML, Workflows and Approvals, Apex Data Loader 18.0, Eclipse, Visual Studio 2008, C#, Sites, Customer Portal.

Confidential, Berkeley Heights, NJ

Salesforce Developer/Administrator

Responsibilities:

• Involved in administering, configuring, maintaining Salesforce.com application user profiles, roles,permissions, generating security tokens, validation rule and upgrade installations.
• Implemented the Salesforce.com applications using Agile, SCRUM Methodology that involves the iterative development methodology.
• Created Objects and fields, Relationships and Record Types, Page Layouts, Profiles and Assignments Rules.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Create dashboard and reports for the business users with respect to the requirements.
• Provided supportongoingsalesforce.commaintenance and administration services including periodic data cleansing, custom objects, workflow andTriggers.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Environment: SFDC, Apex, Data Loader, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, Security Controls, mash-ups, API.

Confidential, Chicago, IL

Salesforce Developer/Administrator

Responsibilities:

• Involved in requirements gathering with multiple project managers, in an effort to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Written SOQL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Implemented packages in distributing and migrating components or applications within the organization.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Used Informatica Power Center in synchronizing SQL and Oracle to the Salesforce application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers and s-controls, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM, this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the training sessions provided by the Salesforce team.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Informatica,, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, SFDC Sandbox, Eclipse IDE Plug-in, Oracle 10g, Windows XP.