SUMMARY

• 10 years of seasoned IT professional with 5 years of experience as SFDC Developer and Tech Lead.
• Implemented Sales Cloud modules and Integrations with Enterprise applications
• Hands on experience in developing custom code using Apex, Visualforce Technologies.
• Strong hands on experience in design and development of SOAP/REST API Enterprise, Mulesoft integration
• Strong hands on experience on developing triggers, batch,Queuable classes.
• Strong hands on experience with Salesforce partner community set up and security control using Profiles, Permission Sets, OWD, Role Hierarchy, Sharing Rules
• Developed SFDC Configurations - User Interface/Page Layouts, Tabs, Custom fields, Custom objects, Record Types etc.
• Proficient inData Migrationfrom legacy databases like Zoho,Merlin to Salesforce and ETL tools such as Informatica cloud, SQL server
• Experienced in Lightening App builder,Process builder, Visual work flow, Reports and Dasheboards.
• Good knowledge in application release management and deployment using Changesets, Force.com migration tool.
• Client facing and project management experience.
• Improve and maintain data quality in SFDC system.
• Worked in all stages of Software Development Life Cycle(SDLC)i.e. Systems Analysis, Design, Development, Testing and Implementation.
• Proficient in understanding business process/requirements and translating them into technical requirements.
• Having excellent analytical/problem solving skills.

TECHNICAL SKILLS:

Salesforce.com: Apex Triggers, Apex Classes/ Controllers, Visualforce, Angular JS,SOAP/REST Api,Lightening App builder,Process Builder,Visual work Flow, Workflow & Approvals.

Tools: Force.com Migration tool,Force.com IDE, Developer Console,workbench,Source Tree, Bitbucket, HPSM,Remedy,JIRA,BeyondCompare

Languages: APEX, Visualforce,SOQL,HTML,XML,JSON.

Middleware/ETL Tools: Informatica Cloud, Mulesoft

Databases: ORACLE,TERADATA

Operating Systems: iOS,Windows

PROFESSIONAL EXPERIENCE:

Confidential

SFDC Tech Lead

Responsibilities:

• Working as a SFDC Tech lead on implementing various Campaign modules.
• Implemented Sales Cloud modules and integration with Enterprise applications
• Hands on experience on Apex,Visualforce, Angular JS,Informatica cloud
• Extensive experience on SOAP/REST API design and development, Mulesoft integration
• Worked on Data migration from legacy databases like Zoho,Merlin,SQL server to Salesforce.
• Strong experience on setting up and managing salesforce partner communities, security controls using profile,permission set,OWD,role hierarchy and sharing rules
• Provide Salesforce.com Design, Development, Administration and Operational Support.
• Involved extensively in developing new business process and extending the functionality based on client’s business requirements.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked on implementing new business logic, solution and enhancements (Classes, Triggers, VisualForce Pages, Batch Classes, Rest/SOAP Services) making use of Apex, Visualforce, Force.com IDE, Force.com Migration Tool, SOQL.

Confidential

Salesforce Operation and Deployment Lead

Responsibilities:

• Leading a 12 member onsite/offshore team on SFDC enhancement projects and Operation Support for 4,000 Salesforce.com users in the US and Canada.
• Working closely with Data services teams on territory Account alignments, reports, data loads, staging interface process on the Force.com platform.
• Review the deployment plans, coordinate with developer and project managers, create deployment plans and support rollouts end to end
• Collaborating effectively with Commercial Opreation IT teams supporting components critical to the SFA solution (Single sign on,Compliance, Commercial portal, ETL, Reporting, Database, Networking etc.). Monitoring interface between SFDC and other systems used by Genentech such as Event Data Management, ESB, CDIP etc.
• Handling data modification, data export and reporting as per client requirement.
• Involve in SFDC system enhancements for Genentech Product Launches.
• Performing configuration and security changes for salesforce.com application as per the requirements.
• Salesforce Chatter Admin for 5000+ users.
• Use of BO/BI SAP reporting tool, Google Analystics for analysis
• Solution owner of the US and Canada data segregation, maintaining the data security and visibility issues.
• Weekly and monthly status reporting to client.

Confidential

Responsibilities:

• Preparation of Unit Test Plan, Test Cases and Integration Testing
• Deployment and Post Implementation Warranty
• Perform Program Construction/Modification due to Problem Fixes and other Enhancements.
• Involvement in process and quality related activities.
• Coordinating the offshore team in designing and implementing the process of data extraction.
• Design a Production process for extracting the Final Data to the users on an as-needed basis.

Confidential

Responsibilities:

• Module lead for managing critical finance applications across different geographies.
• Responsible for Maintanance and Support of critical finance applications.
• Expertise in finance functions like accounts payable,fixed assets,accounting and reconcilation
• Proactively designing solutions to improve and optimize customer impact, Business process and efforts spend by the Business partners, users and the clients.
• Taking ownership of the application as the subject matter expert and analyse the batch cycle matrics and do the performance tuning to improve the application activities.
• Communicating with clients/users and collecting the requirements of the assigned tasks and Analysis of client supplied documents.
• Being responsible for the assigned tasks and making sure that the deliveries are done on time and with the desired quality.
• Providing production support to the application.
• Reporting the status of the requests and incidents to the higher management.