Senior Salesforce Developer Resume
Nyc, NY
SUMMARY
- Over 7+ years of IT experience in various stages of Software Development which includes 5+ years of experience as Salesforce CRM Developer, Administrator on Salesforce.com platform, Sales Cloud, Service Cloud and chatter.
- Experienced software developer with good Java, AJAX, CSS, CRM, APEX Web Services API development skills, JavaScript, Visual Force, APEX Batch jobs and Scheduled jobs.
- Worked in all stages of Software Development Life Cycle (SDLC) i.e. Systems Analysis, Design, Development, Testing and Implementation.
- Well versed with analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
- Experience in SFDC development using Apex Classes, Triggers, Visual Force, S - Controls, Force.com IDE and Eclipse with Force.com Plug-in, SOQL and SOSL.
- Experience in working with Agile/Scrum environment, Iterative, Waterfall software development methodologies.
- Proficiency in SFDC Administrative tasks such as assigning Roles and creating Profiles, Users, Page Layouts, Email Services and Templates, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and Actions.
- Experience in bulk data migration and management using Import wizard, Apex Data Loader, and Data Manipulation Language.
- Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.
- Experience in working with Salesforce.com sandbox and production environments.
- Experience in SAP integration with SOAP and Restful web services.
- Extensive experience in Manual case creation, Web-to-Case, and E-mail-to-Case creation
- Experience in web technologies including HTML, XML, CSS and JavaScript
- Performed work flows, e-mail services and approval processes through customization and extensively worked on APEX Batch jobs, Scheduled jobs, APEX Web Services API.
- Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML) architecture.
- Involved in Functional, Regression, Integration, System and Performance testing of client server and web applications
- Strong Knowledge in App Exchange Applications for integrating with third party applications.
- Excellent communication, problem solving, debugging & programming skills, accustomed to working in both large and small team environments.
TECHNICAL SKILLS
Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force(Pages, Components and Controllers), Apex Data Loader,S-Controls, Apex Web Services, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Custom Objects, Eclipse with Force.com Plug-in, Force.com IDE
Programming Languages: C#.net, Asp.net, Java, C++, C
Web Technologies: HTML 5, Perl, XML, JavaScript, JSP
Databases: MS SQL Server 2008/2005, MS Access, Oracle 11g.
Operating Systems: Mac OS-9/10, MS Windows, UNIX
Packages: MS Office, MS Outlook, MS Access.
Data Management and Tools: Toad, Eclipse, SQL Enterprise Manager, SQL Query Analyzer, ER-Win, MS Visio, Power Designer, Putty and Edit Plus
PROFESSIONAL EXPERIENCE
Confidential, NYC, NY
Senior Salesforce Developer
Responsibilities:
- Participated in requirements Gathering and definition of Entity Relationship diagrams.
- Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in teh application using teh Eclipse IDE.
- Develop Visual Force Pages, Visual force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
- Wrote several visual force pages for users to create on demand reports not available with native salesforce functionality; using scheduled apex, user selected visual force pages are emailed as Excel files
- Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
- Handled integrations with backend systems like iSeries and ERP systems.
- Customized teh entire Salesforce.com applications to in corporate teh business requirements which involved creating Web Forms and processing teh data in SFDC with teh extensive usage of Web services API.
- Used Force.com web service API for implementing WSDL in teh application for access to data from external systems and web sites.
- Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
- Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.
- Used Site.com feature to make updates in borrower portal.
Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Eclipse IDE, JavaScript, Controllers, Sharing Rules, Workflows, Email Updates, Web Services API.
Confidential, Minneapolis, MN
Sr. Salesforce.com Developer
Responsibilities:
- Worked directly with teh Core Business team in developing teh Complex Salesforce Implementation for teh Business Critical Commercial Credit Applications.
- Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow,force.com objects, reports, apex code to meet business requirements.
- Built complete customized application for loan approval process.
- Teh Project was implemented using Agile/Scrum methodology.
- Worked extensively on varioussalesforce.com standard objects like Accounts, Contacts, and Opportunities etc.
- Experience in building teh security model for teh organization using Roles, Profiles, Field Level Security, Field Accessibility, Organization Wide Default Settings, Permission Sets, and Sharing Settings.
- DevelopedApex classes, triggers, custom controllers, controller extensions, Batch apex, test methods, Visualforce pagesforvarious functional needs and implemented teh business logic as per teh requirements.
- Createdmany custom objects, used few of them as staging objects.
- Worked on customizing teh chatter.
- Usedcustom settings, static resources, email services, work flows and approval process etc.
- Developedbatch apex to move data from staging objects, which are triggered through email sent by IOD after completion of data loads.
- Worked on reports and dashboards.
- Worked with offshore team to assign tasks and review their code.
- Developed Unit test class for Apex class and worked for improving code coverage.
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
- Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
- Implemented teh requirements onSalesforce.com platform andForce.com IDE Plug-in using Eclipse.
Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, WSDL,SOAP, Reports, Sandbox, Eclipse IDE Plug-in.
Confidential, Providence, RI
Salesforce.com Developer/Admin
Responsibilities:
- Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
- Developed Apex Triggers, Apex Classes and Test Methods
- Used SalesForce.com Ajax Toolkit to make asynchronous calls to teh SFDC data store for optimizing data retrieval speeds.
- Teh Project was implemented based on Agile methodology.
- Embedded Flex component into Visual Force pages of Salesforce.com.
- Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
- Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
- Customized tabs for among different business users group and Business centers.
- Created custom links using HTML S-control.
- Supported teh data migration activities for migration teh data from various business sources with teh support of salesforce.com.
- Interacted with various business user groups to increase teh user adoption for helping them use teh software
- Provided user support and bug fixing activities as per teh SLA.
Environment: APEX, Web services, SOSL, SOQL, Sales Cloud, Force.com IDE, Import Wizard, Java Servlets, Visual Force Pages, Workflows, Ajax and Adobe Flex 3
Confidential, Montvale, NJ
SalesForce.com Administrator/Developer
Responsibilities:
- Using Force.com developer toolkit including Apex Classes and Visualforce pages to develop custom business logic.
- Worked with SOQL & SOSL queries with Governor Limitations to store and download teh data from Salesforce.com platform database.
- Created Custom Objects and fields for transactional and contractual information.
- Encrypted sensitive data with Encryption Fields feature.
- Wrote apex triggers and classes, created several dashboards, new record types, workflows
- Developed Cascading Style Sheets (CSS) for creating TEMPeffects in Visualforce pages.
- Created workflow rules and defined related tasks, email alerts, and field updates.
- Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel for sales cloud.
- Developedworkflowsand approval processesfor opportunitiesand products/ assets management and alsoIntegrated SFDC with external back office systems
- Worked on Unit testing, for teh customizations and developments done during teh project.
- Provided teh training to teh internal business users to use teh application and develop their own custom reports.
Environment: APEX, Web services, SOSL, SOQL, Force.com IDE, Import Wizard, Visual Force Pages, Workflows
Confidential, Sunnyvale, CA
Salesforce Developer
Responsibilities:
- Created custom objects, Visual Force pages, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
- Developed Apex Triggers, Apex Classes and Test Methods.
- Created custom controllers implementing complex code for retrieval from Sales Force to Visual Force pages.
- Customized standard sales force objects like Accounts, Contacts, case management and solutions.
- Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
- Always wrote test methods with code coverage of 80-100%.
- Used SalesForce.com Ajax Toolkit to make asynchronous calls to teh SFDC data store for optimizing data retrieval speeds.
- Created an interactive UI to improve customer experience while recording teh damage incurred to teh property using Adobe Flex.
- Embedded Flex component into Visual Force pages of Salesforce.com.
- Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
- Implemented complex approval processes to ensure proper authorization in teh high-stakes environment of capital management.
- Managed users, hierarchical roles, profiles, security controls and territory management.
- Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC.
Environment: Saleforce.com platform, Apex Language, Triggers-Control, Visual Force (Pages, Component & Controllers), SOSL, SOQL, Force.com IDE, Eclipse, Data loader, Salesforce.com Data Loader Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, Sharing rules
Confidential
Java Developer
Responsibilities:
- Involved in analysis and design of teh several modules in teh Project
- Created use case diagrams, class diagrams, sequence diagrams, deployment diagrams
- Designed and developed technical specifications using design patterns and OO methodology
- Involved in teh configuration, development, and deployment of EJBs, and JSPs & Servlets in Web logic Test Environment
- Developed teh java beans (POJO) to represent teh model classes and mapped them to teh tables using teh Hibernate Mapping files
- Implemented teh Control Layer by using Struts Actions classes like Action, and mapping Dispatch Action classes.
- Designed and developed Session Beans for implementing Business logic
- Involved in all phases (Unit/ Integration/ System)
Environment: Java, DOM, SAX, XML, JUnit, Star Team, SQL Server, Oracle, HTML, Java Script.