SUMMARY

• Over 9+ years of diverse experience as a Business Analyst/Systems Analyst/QA/Project Manager in Healthcare, Finance, Pharmaceutical, Manufacturing, Agriculture and Legal industries.
• 9+ years experience in Software Development Life Cycle (SDLC) including Data Modeling, Data Mapping, Testing, Automation, and Systems Data Analysis as per teh RUP and Agile processes.
• 9+ years experience writing Functional Requirement Documents (FRD), Business Requirement Documents (BRD), User Requirement Documents, File Transfer Specifications (FTS) and halping developers wif teh creation of Software Requirement Specifications (SRS).
• 6+ years experience in writing SQL queries in Oracle10, MySQL for testing purposes.
• 9+ years’ experience in eliciting Business Processes, Use Cases, Data Flow, Process Flow diagrams.
• Strong experience in gathering detailed requirements using Enterprise Resource Planning (ERP Oracle)system.
• 6+ years experience in conducting Feasibility Studies, Impact Analysis, Contingency planning.
• 5+ years’ experience in Agile project development including SCRUM, RUP, TDD, BDD and XP
• 8+ years’ experience analyzing business requirements and segregating them into high level and low level Activity diagrams / State Chart Diagrams using UML.
• Knowledge and experience in Content Management Systems, Relational databases and client - server architecture, SOA, APIs, Web-services and SOAP UI Testing.
• Experience in writing TestAutomation scripts using QuickTestPro, Selenium2, WebDriver.
• Understanding of standards like HIPAA, HL7, ICD10, SOX.
• Strong experience in conducting User Acceptance Testing (UAT), Regression and Smoke testing.
• Professional Documentation and Process Management skills in gathering business requirements.
• Ability to work wif minimal guidance, self-learner.
• Exceptional problem solving, multi-tasking and decision-making skills.
• Solution-driven and organized wif exceptionally thorough critical thinking and creative problem resolution talents.

TECHNICAL SKILLS

Modeling Tools: IBM Rational Rose, IBM Rational RequisitePro, MS Visio, Enterprise Architect

Testing Tools: Webdriver, Selenium 2, JBehave, WebRunner, LoadRunner, Test Track Pro

Methodologies: RUP, UML, Agile, XP, SDLC, BDD, TDD, Lean Six Sigma

Change Management: CVS, ClearQuest, JIRA, Subversion, TFS, SharePoint, TestDirector

Languages: JSP, JS, J2EE, C/C++, XML, XPath, HTML, Visual Basic, SQL, .Net

Dev Software: Eclipse, IntelliJ, Visual Studio, Brio-Hyperion, Net Beans

Web Software: Dreamweaver, Adobe Photoshop/Illustrator, Adobe LightRoom

DBMS: MS Access, SQL Server, MySQL, Oracle 10g, Toad, SquirrelSQL

Operating Systems: Windows NT/XP/Vista/7/8, Unix, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Minnetonka, MN

Project Manager/Business Process Analyst

Responsibilities:

• Gathered existing data, analyses and processes and on-going initiatives for all crops across all regions, to identify key advancement process drivers to develop project baselines
• Prepared business case documents for initiatives and projects resulting from GES workshops
• Worked closely wif Syngenta Leadership teams to align strategy wif work stream deliverables
• Facilitated and conducted Economic Seeds Information gathering workshops globally and consolidated and compiled information into relevant requirement documents.
• Performed extensive data analysis and data mapping on hybrid promotion processes and systems across all Syngenta crops
• Troubleshoot issues which surface during project lifecycle and escalate appropriately.
• Facilitated JAD sessions to elicit and document requirements and solutions.
• Performed Gap Analysis to identify teh deficiencies of teh current system and to identify teh requirements for teh change in teh proposed system.
• Converted business requirements into design documents, test plans and test cases.
• Documented business rules, Functional requirements & non-functional requirements for teh design and development of Product Life Cycle Management Tool (PLM)
• Worked on CRM Salesforce.com implementation wif teh commercial team
• Worked wif and interpreted XML and XSDs/WSDLs.
• Participated in technical design walk-through to ensure they meet stakeholders’ expectations
• Created and maintained project Gantt charts for program milestones and assisted PMO lead wif tracking program progress
• Utilized project management tools, methods and best practices to scope and assemble project plans that align project wif expectations of sponsors and stakeholders, and meet business needs.
• Designed and maintained Economic Seeds Team space for data collection and communication
• Analyzed and reviewed products’ metrics and results wif product managers and found ways to improve process performance on a regular basis
• Coordinated wif other functions such as Research & Development, Production & Supply, Marketing & Sales and Legal to synchronize and prioritize, tasks and projects

Environment: MS Project, MS Word, MS Visio, MS Excel, MS Lync, MS Sharepoint, Windows 7, Realisor, SQL Server

Confidential

Business System Analyst / Project Manager

Responsibilities:

• Performed extensive data mapping and data analysis on Health Economic reports.
• Worked in RUP methodology & translated business requirements into detailed requirement artifacts.
• Developed lower-level use cases, created system interfaces, performed data mapping & file transfers.
• Created File Transfer Specification documents, Reviewed Business Requirement Documents BRDs and updated teh vendors’ file integrations catalog.
• Designed and developed Infrastructure and Environments Wiki for file storage and sharing
• Facilitated and conducted System Architecture Document (SAD) reviews for environments development.
• Performed Gap analysis to identify deficiencies of current processes related to file transfers and integrations
• Used ClearQuest to track issues and tasks.
• Developed and updated Government and Commercial project management dashboards for PMO
• Developed and maintained vendors’ applications traceability matrix
• Designed environments and documented architectural flow diagrams, to support testing and Infrastructure environments development using Enterprise architect and Visio.
• Gathered detailed requirements for development of Flag Converter Macro and took an active part in VBA programming and software implementation.
• Created and maintained project Gantt charts for testing timelines and assisted PMO in development of environments planning
• Performed SIT and BAT testing to ensure timely completion of teh project tasks

Environment: MS Project, MS Word, MS Visio, MS Excel, LotusNotes Conn Wiki, ClearQuest, Enterprise Architect, Windows XP, ReqPro

Confidential, Minnetonka, MN

Business Analyst

Responsibilities:

• Interacted wif teh Subject Matter Experts to elicit Functional and Non-functional requirements.
• Developed use case scenarios, traceability matrix and system/user acceptance test plans.
• Designed Confidential ’s business processes of AS-IS/TO-BE using Visio and swim lanes.
• Identified improvements in various business processes and recommended changes to save time.
• Performed extensive data analysis, mapping and data migration using Access/Excel.
• Collaborated wif teh data team to manage data scripts for QA/Staging/Prod environments.
• Created Test plans, Education plans and Implement phase plan and assisted teh Testing team.
• Assisted teh development team wif teh changing requirement documents.
• Managed documents and changes using SharePoint, and used Clear Quest to track issues and tasks.
• Provided status report to Project Manager and assisted wif monitoring teh timely completion of scheduled tasks, tracking workloads using MS Project and escalating and mitigating risks across teh project lifecycle.

Environment: MS Project, MS Word, MS Visio, MS Excel, SharePoint, ClearQuest Windows XP

Confidential

Business System Analyst/QA

Responsibilities:

• Acted as a liaison between business stakeholders and teh software development organization.
• Interviewed stakeholders to elicit and document business needs for modifications to teh core claims adjudication application.
• Facilitated group discussions to elicit requirements in Joint Application Design (JAD) sessions by communicating wif project stakeholders.
• Performed rigorous data analysis and data mapping for teh legacy systems.
• Collaborated wif data users to understand needs and build requirements.
• Identified sources and mapping/transformation logic for data elements and wrote SQL queries to support data analysis
• Wrote user stories and acceptance criteria and other requirements documentation using project templates in Excel.
• Facilitated iteration planning sessions and showcases and retrospectives.
• Prepared comprehensive Functional/Non-Functional Requirements Documents.
• Provided business users wif insight into application rules and business processes.
• Worked wif developers, architects and teh QA team to ensure comprehension and feasibility of requirements.
• Closely worked wif QA on organizing Test Plans, Sign-Offs, preparing Test Cases and UAT scripts.
• Provided status report to Project Manager and assisted wif monitoring teh timely completion of scheduled tasks, tracking workloads using Excel and Quality Center.

Environment: MS Project, MS Word, MS Visio, MS Excel, Quality Center, Windows XP

Confidential, Bloomington, MN

Sr. Business Systems Analyst

Responsibilities:

• Facilitated JAD sessions to elicit and document business requirements and solutions.
• Conduct data mapping from source to target and wrote queries against teh source & target systems.
• Performed Gap Analysis to identify teh deficiencies of teh current system and to identify teh requirements for teh change in teh proposed system.
• Worked wif Business Development and Product Support teams to discuss input/output requirements, process and data flows, report format and dependencies.
• Identified teh use cases from teh gathered requirements and prepared a comprehensive Use Case Specifications document.
• Worked on their legacy Content Management system to analyze teh flow of information throughout various business processes
• Used MS Visio to design UML diagrams during various phases of teh project.
• Managed system requirements specification (SRS) documents for various business processes.
• Tracked issues and tasks in QualityCenter.
• Assisted teh QA team in developing TestAutomation scripts using JBehave and Selenium.
• Worked in unison wif teh QA team and performed UAT and Regression testing to ensure timely completion of teh project.

Environment: Excel, SQL, Selinum, JBehave Visio, QualityCenter

Confidential

Business Analyst

Responsibilities:

• Facilitated group discussions to elicit requirements in Joint Application Design (JAD) sessions by communicating wif internal users and stakeholders, documented scope definition, functional specifications and created User Interface mockups / prototypes.
• Gathered Business and Functional Requirements and elicited them in teh form of Use Cases using Visio.
• Provided business users wif insight into application rules and processes.
• Prepared comprehensive Functional Requirements Document and non-functional from teh gathered requirements. All documentation was created using teh Agile methodology
• Worked wif developers, architects and teh QA team to ensure comprehension and feasibility of requirements.
• Developed Sequence/Activity Diagrams, OOD using UML
• Assisted developers wif teh requirements as needed.
• Provided status report to Project Manager and assisted wif monitoring teh timely completion of scheduled tasks, tracking workloads using MS Project and escalating and mitigating risks across teh project lifecycle.
• Tracked issues and managed documents using Microsoft Team Foundation Server (TFS).
• Participated in testing to ensure successful implementation and project sign-off.
• Prepared training documents by incorporating better business practices for end users.
• Worked wif teh offshore team in parallel to ensure timely delivery of teh product.

Environment: MS Project, MS Word, MS Excel, TFS, Agile, MS Visio, Windows XP, Oracle

Confidential

Business Analyst

Responsibilities:

• Interacted wif business leads to identify teh requirements of various parts of teh system.
• Facilitated teh selection of solution by evaluating various business options.
• Followed SOX and HIPAA guidelines to develop User Roles and Securities.
• Followed RUP structured approach in project development.
• Developed and documented functional/non-functional requirements.
• Converted teh requirements to specifications and functional design documents.
• Incorporated User Access Management Tool in teh system.
• Worked wif Project Leads and User Management to identify, document and communicate short-term project plans.
• Assisted teh development team wif teh changing requirement documents.
• Developed use cases from teh list of requirements using Rational Rose.
• Followed teh UML methodology to generate Activity Diagrams, Sequence Diagrams, Class Diagrams and Collaboration Diagrams using Rational Rose.
• Assisted teh developers in understanding teh defects requirements.
• Maintained a close and strong working relationship wif teammates, developers, testers and management staff.
• Discussed post implementation review and assessment of teh business solutions.

Environment: MS Word, MS Project, MS Visio, Oracle, Requisite Pro, Windows XP

Quality Assurance Analyst

Confidential, Duluth, MN

Responsibilities:

• Tested Minnesota Power Billing system.
• Developed scripts to automate Minnesota Billing system testing using Quick Test Pro (QTP).
• Verified systems used in operations are in compliance wif specifications.
• Developed workflows and performed full regression testing and smoke testing using QTP.
• Performed testing of embedded systems by interfacing metering devices wif teh application and verified teh flow of data.
• Tracked and managed defects in Test Track Pro.

Environment: MS Excel, Quick Test Pro, Test Track Pro, Windows XP, Oracle