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Business/data Analyst Resume

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Buffalo, NY


  • Over 8 years of experience working as Senior Business & DataAnalyst in Banking, Finance, Insurance, Human Resource Management, Retail and Hospitality Industries.
  • Strong experience in working wif Business Users, Senior Managersand Software designers and developers.
  • Strong experience in Business Process Investigation, determination and maintaining of Requirements, production of Release Scope Documentation, Business process Improvement.
  • Proficient in using AGILE methodologies and expertise in organizing Daily Scrum Sessions, Sprint Planning Meetings and Sprint Review Meetings.
  • Proficient in Use Cases, UML modeling and business process flows
  • Experience in facilitating Joint Requirement Planning (JRP) sessions wif Business User groups and interviewing SMEs and stakeholders, conducting Joint Application Development (JAD) sessions. Well experienced in techniques such as GAP/SWOT Analysis.
  • Documented teh Business Requirements and various reporting schedules for Comprehensive Capital Analysis and Review (CCAR) projects.
  • Proficient in gathering and defining teh Business Requirements (BRD) and functional requirements (FRD).
  • Experience wif data analysis, data mapping and dimensional modeling
  • Strong experience in generating and understanding teh business process and Functionality Requirements and to translate them to system requirement specifications. Developing functional specifications for Business process refinement and automation, data modeling, system architecture, conducting feasibility studies and scope.
  • Experienced wif MS Office (Word, Visio, PowerPoint, Outlook) and SharePoint
  • Experienced in creating Data Mapping Documents in MS Excel
  • Expert in SQL Query to Identify Data Structures and Data Errors
  • Strong experience in designing Wire Frames and also has experience working on Bootstrap.
  • Strong experience in providing training to teh business users, stake holders and senior level manages. Strong experience working as a team player.


Operating Systems: Windows NT/2000/XP/7/8.

Technologies: C#,HTML, CSS, JavaScript, PHP, ADO .Net, ASP .Net, Bootstrap, Angular JS, XML, MS SQL.

Data bases: MS SQL Server, IBM DB2, Oracle, MySQL, and Microsoft Access.

ERP: PeopleSoft, Bull Horn, Oracle E - Business Suit HRMS/HCM - R12, MS Dynamics 2011

Methodologies: Agile, Waterfall.

Reporting: MS SQL SSRS, Business Objects.

Development tools: Visual Studio 2012/2013, Identity and Access Tool for Visual Studio2012

Testing Tools: HP Quick Test Professional (QTP), Selenium, HP QC, TFS and MTM

Team collaboration tools: MS SharePoint 2010/2013, TFS


Confidential, Buffalo, NY

Business/Data Analyst

Environment: PL SQL, MS Visio, MS Project, Windows, MS Word, MS PowerPoint, MS Excel, SQL Developer, SWOT Analysis, Informatica IDQ


  • Gathering and analyzing data in support of remediation efforts from different sources inclusive of teh Federal Reserve Board
  • Extracting data from complex data warehouse wif an understanding of how source data was mapped into it
  • Performing impact analysis on issues raised by Federal Reserve Board (FED) or aggregators dat support teh FED
  • Identifying teh root cause of issue
  • Creating remediation plans
  • Clearly articulate description of teh issue from both a business perspective as well as technical teams in order to set priorities
  • Recommending solutions
  • Liaises wif technical as well as business teams throughout teh remediation process
  • Severing as an SME when working wif various teams on solutions
  • Testing solutions from teh end user perspective
  • Monitoring and reporting on feedback from and to end users
  • Communicating wif end users and source owners regarding remediation efforts
  • Reporting and tracking issues in accordance to current standards
  • Proactively uncover data issues prior to end user identification
  • Establishing Data Quality checks as part of teh BAU Data Quality process (e.g. rules)
  • Handling multifaceted inquiries wifin timeframes dat are acceptable to senior management.
  • Assisting wif new requirement gathering and implementation
  • Developing processes and procedures for teh CCAR BAU model
  • Determining teh costs of potential Data Quality solutions

Confidential, Pittsburg, PA

Sr. Business Analyst

Environment: HTML, CSS, Java Script, ASP .Net, MS SQL,Angular JS, XML, MS SQL


  • Gathering business requirements from different business users, deriving System Requirements.
  • Reviewing and editing business requirements and processes and recommendations related to proposed solution by following Agile Methodology.
  • Participated in Agile iteration workshops and responsible for user stories, backlog maintenance.
  • Responsible for Interviewing Business Users, Stakeholders and Architects to prepare Business Requirements & functional specifications.
  • Involved wif client and internal stakeholder meetings to derive business requirement through JAD Sessions.
  • Responsible for creating BRD and FRD.
  • Responsible for Creating Wire frames, Process flow diagram to illustrate teh flow of events for a given workflow or scenario using MS Visio.
  • Responsible for Requirement specification, preparation of Use cases, project tracking and delivery
  • Responsible for creating Test Strategy and Test plans. Responsible in designing Test Plans,Test Scripts, Test Cases, Test Summary results.
  • Coordinating wif cross-functional team members to ensure dat software QA standards and testability of requirements are met throughout all phases of projects.
  • Involved in User Acceptance Testing (UAT)

Confidential, Phoenix, AZ

Sr. Business Analyst

Environment: ASP .NET, MS SQL, XML, HTML, CSS, Java Scripting, Identity and Access Tool for Visual Studio2012, Share point 2010, Identity and Access Tool for Visual Studio,Oracle Primavera P6.Teh project was on Central Reservation system CRS.


  • Conducting JAD sessions, gathering requirements and analyzing teh requirements.
  • Responsible for creating BRD and FRD.
  • Responsible for Creating Wire frames, Process flow diagram to illustrate teh flow of events for a given workflow or scenario using MS Visio.
  • Recommend any customization required for current business process to suit overall functionality of teh reservation system.
  • Prepared Project plan and scope document along wif PM by using Primavera to baseline deliverables, schedule tasks and duration and assign resources.Responsible for conducting meetings involving developers, testers and recording of teh meetings.
  • Used Google Analyticsto measure social media ROI thus boosting client visibility five fold
  • Proactively handled external dependencies wif teh technical team.
  • Ability to interact effectively to internal and external parties.
  • Responsible for identifying and documenting business rules and creating detailed Use Case.
  • Connecting team members using SharePoint and communicating wif development and testing team on a regular basis to make sure dat all project activities decided upon are being met wifout any hindrance.
  • Consolidation of documentation on regular basis to review teh finalized modules during teh decision making process


Functional Analyst

Environment: HTML, CSS, JAVA, MS SQL, MS Projects.


  • Interacted wif teh SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.
  • Modeling teh as-Is system and doing teh complete Gap Analysis for teh existing system in order to map it to teh To-Be system and involved in complete change management process.
  • Conducted JAD sessions for communicating wif Stakeholders, Project directors and different level of management. Communicated extensively wif teh clients and wif different levels of management to identify requirements and Created business process workflow diagrams in MS Visio. Created Use-Cases and Business Use-Case Model after accessing teh status and scope of teh project and understanding teh business processes.
  • Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement
  • Managed all teh requirements and also worked on making requirements available to all team members.
  • Track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline teh defect/change tracking process.
  • Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.

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