SUMMARY

• Data Analytics Consultant wif 9+ years of experience developing and administrating end to end BI/Data warehousing/Analytics for Business - driven solution wif proficient experience in BI tools like QlikSense/QlikView/SAP BO /Power BI/Tableau and served Transport, Retail, Insurance and Finance Domain.
• Expert experience in building full life cycle BI Solution (Planning, Analysis, Design, Implementation and Maintenance in Cloud and on premise).
• Implementing ETL solution for building robust Data warehouse by adopting Star schema data model that gives quick answers to Business queries.
• Having excellent experience in using Qliksense Server/Desktop from version 1.1 to 3.2, and QlikView Server/Desktop Version 10 to 12.5.
• Expert in defining best practices for QlikSense/QlikView development, production deployment and change Management.
• Expertise in Building Light weight QlikSense Applications (Dashboards) wif three layered architecture for data modelling and adopting Qlik recommended best practices.
• Used different DB Connectors like ODBC, OLE DB and used SAP SQL Connector for connecting ERP (SAP ECC) and used SAP DSO Connector for Connecting SAP HANA/BW DSO and used SAP OLAP for connecting SAP BW Infocubes and SAP Bexquery connector for connecting Bex queries, and Apache Hive Connection (Hadoop) and used Web Connections for connecting Google Analytics, Facebook and Twitter data and Salesforce Connector for fetching Data from Salesforce.com.
• Extensively worked in converting traditional data into faster reading Qlik Data files(qvd) and having strong experience in Qlik Scripting, using Qlik functions (like Date and Time Functions, Mapping Functions, Counter functions, String Functions, Aggregated Functions, Numeric Functions, File, System and Table functions.) and creating user defined variables.
• Experienced in developing three layered QlikSense (. qvf)/QlikView (. qvf) Applications, by preparing extract layer (base Qvd layer) converting traditional data into qvd files, transform layer (QlikMarts layer) by using qvd’s generated in first layer, inline load, resident load and applying business logics and preparing star schema data model and presentation layer by using qvd’s(QlikSense)/binary load(QlikView) generated in second layer.
• Used to maintain well-structured transformation procedure and maintained Mapping Tables, Master Calendar, Aggregation calculation, Renaming or creating new fields based on Business requirement and prepared fact and master tables.
• Performed different types of loads like Preceding loads, Mapping load, Incremental load, Optimized load & Binary load.
• Well-versed in using QlikSense development tool (Data Manager, Data load editor (creating connection, scripting, loading and debugging), Data Modeler View and managing and creating Applications, Story boards and maintaining hub in Application Overview) and well-versed in using QlikView development tool (Scripting and Application building).
• Prepared dynamic and interactive High level KPI Dashboards, Dashboards wif Aggregated Insights, ad-hoc analysis and detailed reports timebound usage reports.
• Expert in Qlik Dashboard designing and used multiple Charts (e.g. line, bar, Combo, Pie, Area), Maps (e.g. Tree), Text & Image, Gauge, KPI, Qlik Geo maps and Custom Objects (e.g. Funnel Chart, Variable Component) based on business requirement and well-versed in writing Set Analysis, expressions (calculating and logical), creating calculated variables, Macros and Triggers.
• Experience in UX designing (Java scripting,) and Involved in developing Custom objects, Widgets, and creating Mashups for integrating Business Insights in Corporate Mobile App.
• Good Knowledge in Developing and scheduling reports using NPrinting tool and implemented user security for teh reports.
• Gave Training and prepared user documents and guided business users how to leverage Self Service BI and creating Story Boards out of Dashboards (Apps) and how to analyze and create thier own Custom sheets in App.
• Experienced in using Qlik Management Console, to provide data and application governance, library maintenance, as well as user and application security.
• Experienced in preparing security matrix based on user requirement and analyzed what time of access is required (Document, row, sheet, object and Column level).
• Developed section accesses script based on requirement (row, sheet, object and Column level).
• Assisting fellow Developers wif trouble shooting and offering development improvements.
• Participated in overall architecture and strategy for teh Production deployment of QlikSense/QlikView suite of Products.
• Strong Experience in maintaining Qlik Server and used to take care of regular updates, data backups, reviewing audit log for troubleshooting issues, creating tickets and following up wif Qlik Product team and housekeeping activities.
• Hands on experience Installing, configuring, Clustering, Load balancing and Single Node/Multi-node installation of QlikView and Qlik Sense Environment.
• Experienced in using QMC and created Streams, Tasks, Custom Security rules and Custom Properties.
• Hands on Experience in using Scalability tool for testing teh Performance of QlikSense Server and analyzing how much RAM and CPU is utilizing.
• Experienced in understanding of Qlik License procedure (Tokens) and used to allocating, deal locating user access and creating and Deleting login access.
• Experience in maintaining Windows server based applications and having experience in Configuring active directory configuration, proxies, Intermediate Web based Servers (e.g. Tomcat).
• Experienced in using browser based trouble shooting and Performance evaluating tools like Fidler, Telnet, Ping and NSLookup.
• Strong reporting skills wif experience of developing Dashboards, Analytical reports using Dashboards/ Xcelsius 4.0/4.1,2008 and Design Studio 1.1 to 1.5,1.6 and Webi 3.1, 4.0, 4.1 and 4.1, Lumira 1.22 to 1.28, Analysis on MS office, BW 7.3, 7.4, and BW 7.4 powered by Hana, Bex Query Designer.
• Expert in building Management KPI Dashboards, What if Analysis and Adhoc analysis Dashboards.
• Expert in developing Design Studio application and having great exposure in writing Global scripts for reusability in Application and Parallel Processing to Improve Performance of Dashboard.
• Excellent experience in OpenDocument functionality and drilling from Dashboard to Dashboard and to Webi Report.
• Worked wif Various Connection methods in Dashboards like BIWS, Query Browser and QWAAS.
• Having Hands on experience Creating Universe (Semantic layer) using IDT and UDT and creating aggregated functions and using aggregated tables.
• Designed Ad-hoc reports (Webi, Crystal Reports), by applying conditions, Ranking, Breaks and Sections.
• Excellent hands on Experience of Live Office for generating up to date Enterprise data for Microsoft Office tools.
• Worked on Bex Query Designer and worked wif functionalities like Conditions, Exceptions, Bex variables and Structures and Cell definition.
• Having Experience in BW dataflow like Extracting, transformations and Loading.
• Experience in both onsite/Offshore engaging Models.
• Having excellent knowledge in SQL for interacting wif Database.
• Hands on experience on Tableau and worked on integrating Tableau and SAP BW.
• Knowledge of building data warehouse using Apache Hive(Hadoop).
• Knowledge on SSIS ans SSRS and Power BI.
• Worked in Projects wif Waterfall, Agile and ASAP methodology.

TECHNICAL SKILLS

Business Intelligence Tools: QlikSense 1.x,2.x,3.4, QlikView 11.x /10.x, SAP Business Objects 4.1,4.0, XI R3 4.0, Design Studio 1.x, Lumira 1.x,2.x, Crystal Reports 2008, Power BI update 1 and 2, Tableau 8.x to 10.X

Data Analysis: R, Google Analytics

Web: HTML, CSS, JavaScript

Languages: SQL, PL/SQL, C, C++, Python, R

Operating System: SQL Server, Linux

Command Language: Shell Scripting, Unix Commands, Putty

Databases: MS Access, DB2 V7 to 10, MS SQL Server 2000 to 2012R2, Oracle 9i to 12C, PostgreSQL 9.x

ETL: SAP BODS, Informatica, SSIS, Apache Hive(Hadoop)

Legacy Flat files: Excel Spreadsheet, XML, Webservices.

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Developer/Administrator

Environment: Microsoft Sql Server 2012 R2(Azure), Database: PostgreSQL 9.4, BI Tools: QlikSense 3.2, Hadoop (Hive) 2.7.4, ERP: Salesforce, Legacy Files: Microsoft Excel, XML, Web Services.

Responsibilities:

• Deployed End to End QlikSense BI solution and hosted in Microsoft Azure platform for marketing team of teh company.
• Created initial setup of QlikSense server (licensing and creating root admin) and setting up connection for getting Windows active directory users.
• Configured and created Salesforce Connection, ODBC Connection (Microsoft Sql Server), and Web connections (Facebook and Google) and Folder connections (Microsoft Excel) and Apache Hive Data connections(Hadoop) configured teh access in QMC.
• Involve in Planning, Designing and implementing existing Marketing insights (Legacy reporting) into QlikSense BI Dashboards (QVW Apps) wif Users and Development team.
• Involved in Project Planning and created tasks sprint wise for developing, UAT and Go Live.
• Evaluated feasibility of delivering QlikSense Dashboard wif Qlik delivered Components (Objects) based on user requirement (BRD) and planned for developing custom objects from scratch or by checking useful Template App from Qlik Branch.
• Developed Dashboards using three-layer architecture by maintaining Data Extract App (storing Data into multiple QVD files (1 to 1 Mapp wif Table and QVD File), Data Transformation App (QVW) and UI App(QVW) and followed Folder Organization (for saving QVW App).
• Used Qlik delivered Functions (Date and Time, Mapping, Counter, String, Aggregated, Numeric, File, System and Table) and created Variables, Temporary Tables and Data Islands and prepared Master Tables for making Star Schema Data model based on Data from Multiple sources and Prepared Transformation App (QVD).
• Prepared Dashboards (Apps) for getting Marketing insights wif KPI information in Landing Sheets, Executive sheets and Detail Sheets for further insights and used Objects like Text, KPI, Charts (Line, Stack, Bar, Column, Area, Pie etc.), Maps (Heat and Tree), Tables (Simple Table, Pivot and Custom Tables) and Gauges and Custom objects (Funnel Data movement, Buttons Data slider etc.) based on requirement.
• Developed Dashboards for Sales Analysis, Sales Pipeline, Bonus Allocation, Sales performance, Procurement, DSO, Payables, Receivables, Revenue and Expenditure analysis, Attrition and HR Dashboards.
• Provided Security using QMC for Streams, Among Apps in Streams, and Among user groups and followed company’s security policies.
• Involved in UAT process for bug fixing and deployed Apps from Development to QA and QA to Production.
• Involved in regular housekeeping activities (Monitoring Services, Testing Apps after patch update of Windows Server, checking for hanged services and restarting teh Repository and User login frequency).
• Used to assign and de-assign user access and Token access and used to maintain availability of Tokens.
• Created Tasks in QMC for scheduling Apps for regular data update and created Apps wif Incremental and full load based on business requirement.

Confidential, Nashville, TN

Developer/Administrator (QlikSense)

Environment: SQL Server 2012 R2 (IaaS), Database: PostgreSQL 9.3, Sql Server 2012R2, Reporting Tools: QlikSense 3.1, SAP ECC 6.0. SAP BW 7.4 powered by Hana, SAP BO 4.1 SP2.

Responsibilities:

• Involved in evaluation of which BI tool is best for Digitalization and Mobile Reporting and during teh process worked on multiple BI tools like, SAP Design Studio, SAP Lumira, Power BI, Tableau and QlikSense.
• Prepared Demo Dashboards for business and evaluated why QlikSense is best tool suites their requirement.
• Involved in Installation of QlikSense Server in Cloud and configuring.
• Involved in requirement gathering and identified potential data source for Application Building.
• Connected Oracle and MS SQL Server database using ODBC AND OLE DB drivers and to fetch data related to Salesforce CRM we has used Sales force Connector.
• Using QlikView SAP Connector we has used SAP DSO Connector client tool to fetch data from SAP BW/HANA and SAP OLAP Client Connector to fetch data from SAP Cubes.
• Data Connection is created to fetch data from Flat File Data(.csv,.xml)
• And prepared Dashboards(Apps) in three-layer architecture.
• Prepared Extract layer by fetching data from various sources using Connections and stored them in QVD files, and created QVD in such a way each Table has one QVD file.
• Used to follow folder and version management, so that moving Application from Dev to QA to Prod will be organized way.
• In modeling layer, we used to remove un wanted fields and used to transform teh data using Qlik script and Qlik functions.
• As part of modeling used to merge tables (fact or Dimension) and used to create temporary tables and variables to store data temporarily for making simple and robust Data model.
• Used to create master calendar table that suite's organization requirement that will has Yearly/Quarterly/Monthly/Weekly and YTD/QTD /MTD/WTD analysis.
• Created multiple Corporate templates library for Application development that consists of Sheets wif KPI's, Info charts, Pivot table’s, Table's and scorecard and Adhoc reports.
• Worked on configuring Geoqlik Map components for utilizing mapping features and making some property changes for sinking wif Qlik UI.
• Experienced in using Qlik branch for choosing and enhancing custom components and selecting java script library that suits for development of Custom component from scratch.
• Experienced in using in developing UX designs for Custom component’s and changing base library of some dashboards.
• Used to create row wise section access and sheet level access in Data load script level.
• As part of admin roles used to maintain QlikSense server using QMC (QlikSense Management Console) and used to work on improving Server performance and used to take of housekeeping activities.
• Using QlikSense Scalability tool, used to test performance of QlikSense server, by logging to into multiple users simultaneously and utilizing QlikSense Applications and used to check how much RAM and CPU is utilizing and response time and other performance.
• Used to take care of QlikSense access passes and token allocation and used to monitor no of tokens and access passes consumed and used to follow Organization security policies.
• Used to provide login access based user group wif a set of tokens allocated and based on tokens used to calculate teh login passes.
• Used to give user access passes for super users in Prod and used to determine and justification discussion for providing more user access passes.
• Used to monitor resources consumed and server performance and prepared housekeeping activity document for regular maintenance (Windows Sql Server Patch update, Archive Backup, Checking for Hanged Services Restarting teh Repository).
• Organizing Apps and creating streams and publishing Apps in to Streams and providing access to streams.
• Used to provide access and action rights to streams, Apps wif in streams and exception management rule for some Apps for users by utilizing existing Active Directory properties and environment setup and by creating Custom Object type that will govern access based on Custom properties.
• Developed Security rules in QMC for securing and sharing Connections.

Confidential, Warren Township, NJ

Developer/Administrator (QlikSense/QlikView)

Environment: SQL Server 2012, Database: PostgreSQL 9.3, Oracle 12c, Reporting Tools: QlikSense 2.0, QlikView 11.20, Microsoft SharePoint Portal, ERP: SAP ECC5.

Responsibilities:

• Understanding user requirements and expectations. Providing end to end reporting solution based on sprint cycles.
• Installing, configuring, Clustering, Load balancing and Multi-node installation of QlikView and Qlik Sense Environment.
• Using QMC, provided user access and action rights for Streams, Apps wifin streams, shared connection and other resources.
• Configured Windows active directory connection and synchronized user access based on creating custom security rules in QMC for consuming Apps and resources.
• Created Custom security rule for sharing common connections wif fellow developers.
• Selected and migrated Dashboards(Apps) from QlikView to QlikSense.
• Prepared road map plan and worked on creating QlikSense Dashboard Apps by utilizing existing Script and Data model developed for QlikView reports.
• Prepared Data requirements for feature Dashboards and configured connections for pulling teh Data from multiple sources.
• Prepared folder level structure for storing QVD files and QVW Apps by following three layered architecture and maintained similar kind of folder structure in Dev, QA, Prod for easy deployment of App resources from one environment to other.
• Created Streams for Organizing Apps related to group and prepared security rules for governing access of Streams and Apps wif in streams.
• Created Connections utilizing ODBC and OLEDB Connector for fetching data from SQL Server and Oracle DB, and organized flat file folder connection for consuming spreadsheet.
• Created Connection to fetch data from SAP ECC, using SAP Sql connector client in QlikView.
• Worked on development of Data model wif three-layer architecture and prepared QVD files and Data Modeling QVW file and Final Application QVW file.
• Filtered unnecessary data and fields in Extract level of QVW App and to make robust and simple Data model.
• Worked on Data load editor(QlikSense) and Data editor (QlikView) for Qlik script writing and utilized different functions like Date and Time Functions, Mapping Functions, Counter functions, String Functions, Aggregated Functions, Numeric Functions, File, System and Table functions.
• Prepared data model for providing simple and easy Data for UI and to make associative Star schema.
• Worked on developing Dashboards (Apps) and used Different type of Charts like Line, Horizontal/ Vertical Stack Bar/Column, Horizontal/ Vertical Bar/Column, Text Component, Tables and Cross Tables.
• Utilized different Custom components that are available in Qlik Branch, and customized them based on requirement layout.
• Used variables in Script and UI level for storing and providing values for Charts and Single Value Components (KPI).
• Worked on delivering Executive Dashboards, What If Data Analysis Dashboards, Ad-hoc reports, Daily usage reports.
• Extensively used set analysis in App level for satisfying user requirement and wifout disturbing existing Data model.

Confidential

BI Developer (QlikView)

Environment: SQL Server 2008, Database: PostgreSQL 9.1, Teradata 2011, Oracle 11g, Tools: QlikView 11.x, SAP ECC 5, MS Office, and Microsoft SharePoint Portal.

Responsibilities:

• Involved in full project life cycle implementation (requirement gathering, UAT and production) of QlikView dashboards.
• Planned, designed, and developedQlikView BI dashboards and data integration in a highly complex global services environment, interfacing QlikView.
• Participated in Business Processes wif teh Business Analyst to understand teh requirement and Reviewed High Level Design Documents, Functional Specifications documents wif teh Technical Manager.
• Implemented Incremental Load, Optimized Load & Binary Loads for performance tuning and for optimized QlikMarts.
• Designed best suitable UI to achieve user requirement in simple and user-friendly interface of reports.
• Created Dashboards style of reports using QlikView components like List Box, Slider, Buttons, Charts and Bookmarks.
• Used QlikView Functions (Date and Time, Join, Aggregation, Range, Ranking, Peek, Previous etc.) and Created Variables using LET, SET or control statements in teh scripts.
• Used advanced scripting, set analysis, VBScript macros, advanced aggregation functions and advanced charts for applications.
• Gathering data sources like QVD files, Excel, Oracle & Teradata DWs, binary QVW, Inline & txt files in developing theQlikView Data Models.
• DevelopedQlikViewDashboards using Chart Box (Drill Down, Drill up & Cyclic Grouping), List, Input Field, Table Box and Calendar & Date Island.
• Created QVD's & updated on timely basis as database updates.
• Developed ETL Scripts while loading teh data, resolving loops & ambiguity joins.
• Testing Applications, reports using review checklists, Data quality for Quality Assurance before delivering to teh end users.
• Created tasks for teh auto reload/using create task wizard via QVMC for couple of applications and Batch files (on servers) and used them to auto reload teh QVW's while automating teh ETL process.
• Used Section access and Sheet access to make teh application available to desired users.
• Created weekly PDF report distribution for a set of users using Loop and Reduce functionality in QV Publisher.
• Using QlikView such as Date and Time, Keep, Join, Mapping, and String & input Fields etc.
• Successfully performed transition of knowledge from onsite to offshore team.

Confidential

BI Developer (SAP BO)

Environment: Oracle 10g, Tools: SAP ECC 5.0. SAP BW 7.3, SAP BO 4.0 SP2, Design Studio 1.2.

Responsibilities:

• Interacted wif teh business Users, for requirement gathering and generated Technical Documents based on teh Functional Documents.
• Involved in Implementation plan and deploying of SAP BO and integrating wif SAP BW powered by Hana.
• Created Bex queries using Query designer by utilizing Info providers as data sources.
• Worked on Calculated/formula fields, Cell definition, structure creation, Conditions, Exceptions defining variables.
• Created Business Templates library using Design Studio and used dis library for building Design Studio Dashboards.
• Created Template layout using grid, Panels, Images, Text and Charts components and controlled design in CSS Class file.
• Developed Multiple Business Dashboards and used Pie, Line, Bar, Column, Stack, Area Charts and used Heat and Tree Maps and Trellis Charts based on business requirement.
• Identified Custom Components (Charts and others) needed for business requirement and involved in building them using Java script and CSS.
• Extensively Worked on BAIL Scripting and created Global Variables and Functions.
• Used to take care of BO server administrating and used to monitor server performance and worked on regular housekeeping activity.
• Using SAP release notes used to patch update teh Server and worked on increasing memory size of Server nodes.
• Activated Business content/Data sources for Sales, Finance in ECC and BW.
• Extracted data from SAP ECC and Flat files and transformed and integrated data in SAP BW and loaded in DSO and Info cubes.
• Created custom Info cubes and Multi provider based on Business requirement.
• Involved in data loading (full and Delta) and created process chain to automate data load(delta) based on Timestamp.
• Delivered Dashboards based on Retail and Financial and HR Domain
• Built What if analysis based on teh financial data.

Confidential

BI Developer (SAP BO /QlikView)

Environment: Windows Sever 2000, Database: Oracle, ERP: SAP ECC 5, Reporting Tools: QlikView 11 SR 2, SAP BW 7.0, Dashboards 4.0(E), Webi 4.0.

Responsibilities:

• Interacted wif teh business Users, for requirement gathering and generated Technical Documents based on teh Functional Documents.
• Involved in all phases of Deployment (Development, UAT, Production) and used to deliver Apps (Qlik documents) by adhering timelines of Project plan.
• Used to attend Daily standup and weekly sprint meeting wif Development team.
• For Operations, Customers and Vendor analysis we has created Reports using QlikView Enterprise edition and used to publish in QlikView repository.
• Developed robust QlikView Extract layer and Data model layer and utilized Qlik functions in scripting and prepared Binary qvw file layer for UI Design.
• Developed multiple loads based on requirement like normal load, Inline load, Resident load, Binary load, incremental load and mapping load.
• Designed Templates for reusability and developed Documents for Operational Analysis and develop reports like DSO analysis for Customers, debit reports, Vendor analysis etc.
• Developing Documents in QlikView Desktop report and used to write expressions using set analysis and macros.
• Developed Financial, HR reports in SAP BO (Webi and Dashboard designer).
• Designed Adhoc reports wif Prompts and Input Controls and Charts and tables Using Webi and Bex query as Source.
• Designed Dashboards using BIWS Connection using SAP BW Data.
• Designed Workspace wif of combination of Webi reports and Dashboards and HTML Header.
• Performance tuning of Dashboards by analyzing teh Webi Reports
• Designed Landing Page Dashboard for viewing teh reports in Single clicks
• Part of implementation team of SAP BO Explorer and designed Universe using BW Data.
• Designed and Documented Test plans and Test cases and Results of Explorer
• Worked wif Live Office for generating Enterprise data into Microsoft applications.
• Generated Interactive and Adhoc reports using Webi reporting tool and SAP BW data as Data source.
• Generated Dynamic reports using Webi wif document linking and Drill down Analysis.
• Worked wif Live Office for generating Enterprise data into Microsoft applications.
• Used financial data from SAP BPC to compare teh data AOP and Actuals and generated Expense based reports in Various Departments.

Confidential

BI Developer (SAP BO)

Environment: ERP: SAP R3, DB: Oracle11/g/10g Reporting Tools: Business Objects XiR2/R3.1, Webi XiR2/XIR3.1, Xcelsius 2008, Crystal Reports XIR2/10SQL, SQL*Plus, TOAD, Excel, SQL*Plus, TOAD, Visio, MS office.

Responsibilities:

• Analyzing and documenting business requirements and business rules, functional and technical designs, test cases, user guides and data specifications for Business Objects Universes and Reports.
• Worked on distribute, maintain, and optimize universes for Business Objects and Web Intelligence deployments.
• Measure, Dimension and Detail objects are created to meet teh needs of end user requirements so that every possible query can be achieved.
• Resolved loop using Contexts and Aliases.
• Resolved Chasm Trap and Fan Trap using Contexts and Aliases.
• Used various @Functions like @Prompt (for user defined queries), @Where (for creating conditional filters) and @Select.
• Responsible for managing teh Business Objects reporting environment, repository management, report specification, creation and development (report, template, Universes creation), production maintenance, distribution strategy.
• Introduced teh @Aggregate Awareness functionality in teh universe.
• Conducting periodic user training for business users on slicing and dicing of power cubes, drill down techniques for extensive usage of teh reports.
• Extensively, worked on universe performance issues, rectifying loops and incorrect joins.
• Designed and developed Dashboard’s & Score Card’s using Xcelsius 2008
• Created various classes and objects in teh universe. Created Cardinalities, Contexts, Joins, External Strategies and Aliases for resolving Loops and checked teh Integrity of teh Universes.
• Defined several custom hierarchies so that teh user can use various analysis functionalities during reporting easily and efficiently.
• Exported teh universes to teh Repository for making resources available to teh users.
• Created teh reports using Business Objects functionalities like Queries, Slice and Dice, Drill Down, Drill By, Drill Through.
• Created ad-hoc and scheduled complex Reports using Crystal Enterprise10/8.5.
• Submitted and presented reports in user-defined formats like Tabular, Master Detail, and Cross Tab. Scheduled such reports through Broadcast Agent. Linked teh Universes using Kernel approach.
• Interviewed business partners to determine requirements.
• Installing Desktop Products, Installing Enterprise Server Products, Enhancement and changes to Existing Universes depending on User requirements and setup coordination.