SUMMARY

• Over 7 years of experience in the IT industry and around 5+ years of experience as a Salesforce developer/ administrator and force.com platform.
• Holding Certification of “Salesforce Certified Platform Developer - me”
• Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance of standalone, multi-tier, web-based, and portals based object oriented enterprise applications.
• Expert in Administration, Configuration, Development, Implementation, and Support experience on Salesforce.com platform.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Validation Rules, Roles, Users, Page Layouts, Record Types, Custom objects(includes junction objects),master-detail and look up relationships, Approvals, Workflows, Cases, Custom Report Types, Reports, and Dashboards.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, custom fields, custom page layouts, custom reports, custom tabs, work flow alerts, report folders, workflows, dependent pick lists, role based page layouts, record types, formula fields and Email generation according to application requirements.
• Created various profiles, roles and configured the permission sets based on the organizational hierarchy.
• Vast Experience in Implementation and Integration experience on SalesForce.com using Apex Language (Classes, Controllers and Triggers), Visualforce Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system
• Experienced in developing Formula fields, Validation rules, Workflow rules and Approval process.
• Experience in writing complex SOQL, SOSL queries across multiple objects within the SFDC database.
• Experience in web technologies like HTML, CSS, JavaScript.
• Excellent communication and inter-personal skills, technical documentation and reporting skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, SOQL, SOSL, Custom Objects, Roles& Profiles, Security, Chatter, Results & Dashboards, Analytics, S-controls. Salesforce Automation - Workflow, Approval, Validation rules. Apex Language - Apex Triggers,Apex classes, Apex Testing, Apex Web servicesVisualforce Pages, Visualforce Components, Visualforce flows,standard/custom/list controllers.

Salesforce Tools: Eclipse, Force.com IDE plug-in, Force.com DataLoader, Force.com Platform (Production and sandbox). Force.com service console toolkit.

Databases: MySQL 5.1, Oracle 10g/ 11g, Microsoft SQL Server 2005/ 2008

Coding: Apex, java, java script, JQuery, HTML, XHTML, XML,JSON, CSS, PERL, AJAX, C, C++

Operating Systems: Windows XP/Vista,2007, Linux,Unix.

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential, Boston, MA

Responsibilities:

• Performed the role of SFDC Developer and Administrator.
• Interacted with different business teams for gathering information and requirements for implementing Salesforce and documentation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Created users, roles, public groups and implemented Role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Responsible for implementing and managing "Geopointe" App in Salesforce system for unlocking the where information of Sales and Revenue on the Google Maps.
• Developed customized Visual Pages with tabs, customized designed pages with logos.
• Implemented several Validation Rules, Workflows, Filed Updates, and Email Alerts using HTML Email Templates to meet the requirement.
• Developed Search and match functions in visual force page using Java script.
• Worked with Collections data types (List, Set, Map Data types)
• Used JavaScript for Validation rules in Apex clas and used Ajax for creating buttons for calling inputs.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Hands on experience in writing batch Apex, Schedule Apex classes to to process large volume of data on a periodic basis.
• Used a tool Snapshot, Force.com IDE migration tool for deploying the Force.com components (Apex Classes, Objects, Triggers, Visualforce page components, Visual Force pages) from sandbox to sandbox and sandbox to production environment.

Environment: Saleforce.com Unlimited, Force.com plugin in Eclipse LUNA IDE, Developer console, Data Loader, Conga Composer, HTML, Java script, CSS, workbench.developerforce.com, Schema Builder, AJAX Toolkit, Force.com Migration tool, JIRA (Task Management Tool), Visual Paradigm, JQuery.

Salesforce Developer/Administrator

Confidential, NY

Responsibilities:

• Performed the role of SFDC Developer.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application..
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.

Environment: (Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Workflow & Approvals, Java Ant, Custom Reports, Dashboards)

Salesforce.com Administrator / Developer

Confidential

Responsibilities:

• Performed the role of SFDC Developer and Administrator.
• Implementing and developing projects on Salesforce.com for Sales and other departments including Marketing, Instrumentation, Business Operations, Customer Service, Supply Chain and the Key Relationship Management Team.
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Identifying and helping implement improvements in the areas of process, efficiency and productivity.
• Working with Sales team to implement and administer accurate sales forecasting in SFDC and other systems.
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Experienced in developing Formula fields, Validation rules, Workflow rules and Approval process.
• Created various profiles, roles and configured the permission sets based on the organizational hierarchy.
• Defined Lookup and Master-Detail relationships on the objects and created junction objects to establish connectivity among objects.
• In collaboration with Information Systems, assist in the deployment and documentation of integration projects.
• Development and document the selection process for external vendors to provide specific services with respect to the CRM.
• Author and maintain reports and dashboards. Conduct or delegate regular maintenance and backup to sustain application performance and functionality.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, Workflows & Approval process, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Java Developer

Confidential

Responsibilities:

• Responsible for developing Use Case, Class diagrams and Sequence diagrams for the modules using UML and Rational Rose.
• Redesigned the web applications by replacing the Custom MVC framework with the Spring MVC module.
• Used spring framework for dependency injection with the help of Configuration files.
• Designed the Front - end Screens using JSP, Servlets, HTML and JavaScript.
• Implemented Ajax in web pages to make Asynchronous request to the server.
• Wrote SQL queries and PL/SQL procedures for JDBC.
• Involved in coding DAO layer using Hibernate to access the Oracle database.
• Implemented Web service calls using JAX-WS and SOAP that provide Global information support such as Customer and Account management.
• Tested Web Services using SOAPUI tool as a part of unit-testing.
• Used JMS for Asynchronous communication between the applications.
• Developed various test cases and performance unit testing using JUnit.
• Developed Ant build scripts, created WAR files and deployed in JBoss application server.