SUMMARY

• Over 7 years of experience in teh IT industry and around 5+ years of experience as a Salesforce developer/ administrator and force.com platform.
• Holding Certification of “Salesforce Certified Platform Developer - me”
• Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance of standalone, multi-tier, web-based, and portals based object oriented enterprise applications.
• Expert in Administration, Configuration, Development, Implementation, and Support experience on Salesforce.com platform.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Validation Rules, Roles, Users, Page Layouts, Record Types, Custom objects(includes junction objects),master-detail and look up relationships, Approvals, Workflows, Cases, Custom Report Types, Reports, and Dashboards.
• Experience in realizing teh business requirements to design on salesforce.com platform by designing teh required entities like custom objects, custom fields, custom page layouts, custom reports, custom tabs, work flow alerts, report folders, workflows, dependent pick lists, role based page layouts, record types, formula fields and Email generation according to application requirements.
• Created various profiles, roles and configured teh permission sets based on teh organizational hierarchy.
• Vast Experience in Implementation and Integration experience on SalesForce.com using Apex Language (Classes, Controllers and Triggers), Visualforce Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Implemented Apex Classes & Triggers and linked them to manage teh workflows Implemented in teh system
• Experienced in developing Formula fields, Validation rules, Workflow rules and Approval process.
• Experience in writing complex SOQL, SOSL queries across multiple objects wifin teh SFDC database.
• Experience in web technologies like HTML, CSS, JavaScript.
• Excellent communication and inter-personal skills, technical documentation and reporting skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, SOQL, SOSL, Custom Objects, Roles& Profiles, Security, Chatter, Results & Dashboards, Analytics, S-controls. Salesforce Automation - Workflow, Approval, Validation rules. Apex Language - Apex Triggers,Apex classes, Apex Testing, Apex Web servicesVisualforce Pages, Visualforce Components, Visualforce flows,standard/custom/list controllers.

Salesforce Tools: Eclipse, Force.com IDE plug-in, Force.com DataLoader, Force.com Platform (Production and sandbox). Force.com service console toolkit.

Databases: MySQL 5.1, Oracle 10g/ 11g, Microsoft SQL Server 2005/ 2008

Coding: Apex, java, java script, JQuery, HTML, XHTML, XML,JSON, CSS, PERL, AJAX, C, C++

Operating Systems: Windows XP/Vista,2007, Linux,Unix.

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential, Boston, MA

Responsibilities:

• Performed teh role of SFDC Developer and Administrator.
• Interacted wif different business teams for gathering information and requirements for implementing Salesforce and documentation.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization
• Designed and deployed teh Custom objects, Entity-Relationship data model, Formulas, Validation rules on teh objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to teh needs of teh application.
• Created users, roles, public groups and implemented Role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to teh visual pages.
• Responsible for implementing and managing "Geopointe" App in Salesforce system for unlocking teh where information of Sales and Revenue on teh Google Maps.
• Developed customized Visual Pages wif tabs, customized designed pages wif logos.
• Implemented several Validation Rules, Workflows, Filed Updates, and Email Alerts using HTML Email Templates to meet teh requirement.
• Developed Search and match functions in visual force page using Java script.
• Worked wif Collections data types (List, Set, Map Data types)
• Used JavaScript for Validation rules in Apex clas and used Ajax for creating buttons for calling inputs.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Hands on experience in writing batch Apex, Schedule Apex classes to to process large volume of data on a periodic basis.
• Used a tool Snapshot, Force.com IDE migration tool for deploying teh Force.com components (Apex Classes, Objects, Triggers, Visualforce page components, Visual Force pages) from sandbox to sandbox and sandbox to production environment.

Environment: Saleforce.com Unlimited, Force.com plugin in Eclipse LUNA IDE, Developer console, Data Loader, Conga Composer, HTML, Java script, CSS, workbench.developerforce.com, Schema Builder, AJAX Toolkit, Force.com Migration tool, JIRA (Task Management Tool), Visual Paradigm, JQuery.

Salesforce Developer/Administrator

Confidential, NY

Responsibilities:

• Performed teh role of SFDC Developer.
• Interacted wif various business team members to gather teh requirements and documented teh requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to teh custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on teh need in teh organization.
• Designed and deployed teh Custom objects, Entity-Relationship data model, Formulas, Validation rules on teh objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to teh needs of teh application..
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Used field level security along wif page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Involved wif Salesforce.com Premier Support and handled teh support cases wif teh help Salesforce.com support.

Environment: (Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Workflow & Approvals, Java Ant, Custom Reports, Dashboards)

Salesforce.com Administrator / Developer

Confidential

Responsibilities:

• Performed teh role of SFDC Developer and Administrator.
• Implementing and developing projects on Salesforce.com for Sales and other departments including Marketing, Instrumentation, Business Operations, Customer Service, Supply Chain and teh Key Relationship Management Team.
• Designed and deployed teh Custom objects, Entity-Relationship data model, Formulas, Validation rules on teh objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to teh needs of teh application.
• Identifying and helping implement improvements in teh areas of process, efficiency and productivity.
• Working wif Sales team to implement and administer accurate sales forecasting in SFDC and other systems.
• Designed and deployed teh Custom objects, Entity-Relationship data model, Formulas, Validation rules on teh objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to teh needs of teh application.
• Experienced in developing Formula fields, Validation rules, Workflow rules and Approval process.
• Created various profiles, roles and configured teh permission sets based on teh organizational hierarchy.
• Defined Lookup and Master-Detail relationships on teh objects and created junction objects to establish connectivity among objects.
• In collaboration wif Information Systems, assist in teh deployment and documentation of integration projects.
• Development and document teh selection process for external vendors to provide specific services wif respect to teh CRM.
• Author and maintain reports and dashboards. Conduct or delegate regular maintenance and backup to sustain application performance and functionality.

Environment: SalesForce.com Platform, Salesforce.com Custom Objects, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, Workflows & Approval process, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Java Developer

Confidential

Responsibilities:

• Responsible for developing Use Case, Class diagrams and Sequence diagrams for teh modules using UML and Rational Rose.
• Redesigned teh web applications by replacing teh Custom MVC framework wif teh Spring MVC module.
• Used spring framework for dependency injection wif teh help of Configuration files.
• Designed teh Front - end Screens using JSP, Servlets, HTML and JavaScript.
• Implemented Ajax in web pages to make Asynchronous request to teh server.
• Wrote SQL queries and PL/SQL procedures for JDBC.
• Involved in coding DAO layer using Hibernate to access teh Oracle database.
• Implemented Web service calls using JAX-WS and SOAP that provide Global information support such as Customer and Account management.
• Tested Web Services using SOAPUI tool as a part of unit-testing.
• Used JMS for Asynchronous communication between teh applications.
• Developed various test cases and performance unit testing using JUnit.
• Developed Ant build scripts, created WAR files and deployed in JBoss application server.