SUMMARY

• Having 8+ years experience in IT in which 4+ years of experience in SalesForce Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Very good experience in SalesForce Automation (SFA) and customer portal relationship.
• Expertise in standard SalesForce configuration that include workflow rules, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, bulk Triggers, etc.
• Used Force.com Developer toolkit including Apex classes, Apex triggers and VisualForce pages to develop custom business logic.
• Good knowledge of Scrum methodology.
• Extensive experience in designing of custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of VisualForce Pages, Record Types, Dashboards, and Email generation according to application requirements
• Very good communication skills, team oriented, strong technical background and focused on success.
• Extensive experience with user roles, role hierarchies, profiles, permission sets and sharing settings to ensure that the protected data is available only to the authorized users, defining SalesForce.com sharingrules and user access privileges.
• Expertise in customization, configuring, deploying and integrating SalesForce.com CRM solutions, writing test classes before deploying into production.
• Analyzed Sales, Marketing & Customer Support business processes used by SalesForce.com customers and recommended ways to improve their processes using SalesForce.com.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Have good working knowledge in querying SalesForce.com database using SOQL & SOSL queries using Force.com Explorer, Custom Page Layouts, Work flows, Relationships, lookups and Good Experience in developing Dependent picklists.
• Experience with Data migration and updates through the tool App Exchange Dataloader in SalesForce.com.

TECHNICAL SKILLS

Force.com: Apex Custom Controllers and Extension, Apex triggers, S - controls, SOQL,SOSL, Ajax Toolkit, Packaging and migrations, Force.com IDE (Eclipse)

SFDC Tools: Data Loader, Connect offline, SalesForce-to-SalesForce, Apex Explorer

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP

Languages/Technologies: C#, JavaScript, Java, HTML, DHTML, BMI, XML, WCF, LINQ

Databases: MS SQL Server 7.0/, Oracle 10g, DB2

Development Environment: 3.0, 3.1, Ganymede, Helios, J2EE, JDeveloper, Jripples

Platforms: Windows 2000, XP, Windows Server

PROFESSIONAL EXPERIENCE

Confidential, CA

Salesforce.com Developer

Responsibilities:

• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggersfor various functional needs in the application using the Eclipse IDE.
• Created custom objectsand definedlookupandmaster-detail relationshipsamong the objects. Also created junction objectsto establish connectivity among objects in data model.
• Developed Apex triggers, Apex classes and test methods.
• Developed visual workflows
• Generated various reports using combination of custom objects and standard objects.
• Used Data Loader and ETL Tool for Data Management in force.com platform.
• Perform administration tasks as needed, managing custom fields, integration and data cleanup.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Good knowledge in developing the documents for data model design in salesforce CRM.
• Customized user Roles, Role hierarchies, Profiles, Permission sets and Sharing settings to ensure that the protected data is available only to the authorized users
• Used thesandboxfortestingandmigratedthe code to the deployment instance after testing.
• DevelopVisual force pages, Visual Force Custom Controller Components, Advanced Search functionality, Custom Objects, Tabs, Tags and Components.
• Proficient in usingEclipse based Salesforce.com IDEto develop and deployinto production.
• Having good experience with custom settings to develop the auto search functionality in salesforce.com

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Visual Work flows, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in.

Confidential - TX

Salesforce.com Developer

Responsibilities:

• Worked with field & page layout customization for the standard objects like Account, contact, Leads.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Have worked on moving data from external legacy system into SalesForce application using Apex Data loader & CSV files.
• Involved in querying SalesForce tables using SOQL & SOSL queries using Force.com Explorer.
• List views available on a page are implemented using hardcoded SOQL statements.
• They cannot be modified by an end-user and do not correspond to the standard List Views available within saleforce.com User Interface.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Created user accounts and managed the profiles.
• Worked on role hierarchy & sharing rules to configure visibility.
• Worked on workflow rules & approval processes.
• Customized the Messages & Alerts on the Home page.
• Developed APEX triggers, classes, VisualForce pages.
• Created new Reports & Dashboards.
• Implementing visibility rules established within SalesForce.com.
• The context user should only be able to view the campaigns which are visible to him via standard SalesForce UI.
• Implement customer provided style sheets and images.
• Implement JavaScript.
• Developing Triggers with bulk-safe and have a minimum of 75% code coverage.
• Involved in client interaction for discussing the work flow and customization of page layouts.
• Involved in business process reviews.

Environment: Saleforce.com platform, VisualForce (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows

Confidential - New York

SalesForce.com Administrator/ Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Implemented the requirements on SalesForce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various SalesForce.com objects like Accounts, contacts, Solutions and Custom Objects.
• Developed various Custom Tabs, Tags and Components.
• Implemented SalesForce for Outlook functionality and installed outlook integration with different user systems.
• Worked with Validation Rules, Workflows, Approval Process and Reports & Dashboards.
• Worked with Data Loader and App Exchange Applications.
• Worked with different Deployment Plans for each release and Sandbox Refreshing.
• Worked with different Record types to setup for different Page layouts based on profiles.
• Involved in setting up Profiles and assigning the Profiles to the Users.
• Involved in setting up the Role Hierarchy and assigning the Users as per the role.
• Created different profiles and setup the permissions based on the roles in the organization.
• Knowledge in Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Experience with SOQL and SOSL statements within custom controllers, extensions and triggers.
• Involved in the Web Services Integration to connect with the different Applications.

Environment: Saleforce.com platform, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, VisualForce (Pages, Component & Controllers), Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in Requirement Analysis, designing, development and testing of the entire eProcurement application
• Involved in high level and low level designing of BET program.
• Project modeled using MVC (Model-View-Controller Architecture) framework.
• Used Dream weaver for prototype of GUI Screens.
• Developed the application using Java, JSP 1.2, Servlets 2.2 and Oracle 8i.
• Developed the GUI using JSP 1.2.
• Validated client side data using JavaScript.
• Used JDBC for Database connectivity.
• Involved in writing DB queries using SQL in Oracle 8i.
• Used Rational Rose for UML diagrams.
• Tested the Application using JUnit.