SUMMARY

• Talented Business Analyst with 12 years of progressive experience within the IT industry and specialization in Telecom domain.
• Expert in business process engineering and in end - to-end implementation of the SDLC (Waterfall and Scrum), including requirement gathering, analysis, finalization of specifications, design, development, testing and implementation of software applications.
• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional requirements specifications (FRS)
• Highly experienced in requirements management from Elicitation to Base lining and Tracing.
• Expert at preparing business requirement documents (BRD), defining project plans, creating work breakdown structure (WBS), writing system requirements specifications (SRS) and delivering project status reports.
• Experience in conducting joint application development (JAD) sessions with multi-vendor teams.
• Well versed in various requirements capturing techniques like face to face interviews, workshops, questionnaires, surveys and job shadowing.
• Skilled in performing Gap Analysis and Object Oriented Analysis and Design (OOAD)
• Extensive experience in analyzing and creating Use Cases, Use Case Diagrams, Activity diagrams, Business Flow Diagrams and Wire frames
• In depth knowledge of UML, CaliberRM and Visio
• Strong expertise in Excel spreadsheet, Pivot tables, graphs and charts for forecast modeling, business and executive reporting
• Excellent communication, analytical, interpersonal and presentation skills.
• Broad understanding and knowledge of Telecommunication domain, especially Ordering and Provisioning systems.
• Trained in other domains as well like HealthCare (HIPAA regulations), TTH (Travel Transport and Hospitality) tools like GDS (Sabre), Retail and Banking.

TECHNICAL SKILLS

Requirements Management Tools: CaliberRM, DOORS, Rational Requisite Pro

ModelingTools: UML2.0, MS Visio 2007

Utilities: MS Office suite 2007, MS Project 2007

RDBMS: MS SQL Server 6.1, Informix 7.3, Oracle 10g

Languages: Java, J2EE, XML, PERL, Unix, SQL, Web Services

Architectures: SOA (SCA specification)

Operating Systems: HP-UX, Linux, Windows XP

Domain Specific Tools: Ensemble (Telecom), Sabre - GDS (Travel)

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Systems Analyst

Responsibilities:

• Successfully integrated the legacy Qwest procurement systems with the CenturyLink ERP systems (SAP) on time without any delays and outages.
• Analyzedthe Vision document and created the, Business Requirement Document (BRD), System Requirement Specifications (SRS) which comprises of Technical Requirement Specification and Functional Requirement Specification (FRS).
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis between the Legacy Qwest and Legacy CenturyLink procurement systems.
• Conducted Requirements Gathering Sessions (RGS) and Joint Application Development (JAD) sessions and documented artifacts like Application Use Cases, High Level Requirements (HLR), Low Level Requirements (LLR) and Process Flow diagrams.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Obtained the sign off on the requirements (HLR & LLR) and designs from all IT & business stakeholders
• Performed data analysis for vendors and accounting systems
• Designed the XSD for data transfer between procurement and SAP systems
• Facilitated the capturing of ROM and LOE estimates
• Ensured there is no scope creep by pushing new requirements to CCB.
• Provided support for test case development, test plan creation, test data preparation for SIT (Systems and Integration Testing).
• Facilitated the sandbox testing for integration testing phase.
• Provided support to business during the UAT (User Acceptance Testing) phase.
• Performed Deployment planning (IR creation and waiver approvals) and tracking.
• Production rollout support.

Environment: CaliberRM, MS Visio, Java, J2EE, Servlets, HTML, JDBC, Weblogic Server 8.1, Oracle 10g, SQL, Toad, TurboXML, XML, Tibco Messaging, PeopleSoft, SAP, MS Office, MS Project, HP Quality Center

Confidential

Business Analyst

Responsibilities:

• Performed Requirement gathering from business, and prepared the BRD.
• Conducted JAD sessions with external stakeholders.
• Developed Use Case documents.
• Created Low Level Requirements document in CaliberRM
• Obtained the sign off on the LLR from all IT & business stakeholders.
• Validated technical designs created by IT developers against functional specifications.
• Maintained requirements by base lining and maintaining traceability.
• Provided support for test case development, test plan creation, test data preparation for SIT (Systems and Integration Testing).
• Performed Defect tracking and provided functional assistance to development and testing team.
• Provided support to business during the UAT (User Acceptance Testing) phase.
• Project Documentation - Ensured that all project related documentation is in accordance with Client and TCS standards

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), MS Visio, Java, J2EE, Servlets, JSP, HTML, JDBC, Weblogic Server 8.1, Oracle 10g, SQL, Toad, XMLSpy, XML, Informatica, MS Office, MS Project, HP Quality Center

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Participated in requirements gathering sessions with Confidential business users, and documented the business requirements.
• Conducted JAD sessions with external stakeholders like Fiber provisioning team (iVAPP) and LNP teams.
• Created SRS (System Requirement Specification) and Low Level Requirement (LLR) documents.
• Conducted reviews and obtained sign-offs for SRS and LLR with the Business, Development and Testing teams.
• Analyzed and provided resolutions for data issues.
• Monthly Metrics generation.
• Providing support to business during the UAT (User Acceptance Testing) phase
• Performed Release tracking & Status reporting to Confidential customer

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), MS Visio, C++, PERL, Informix, SQL, MS Office, MS Project, HP Quality Center.

Confidential, Tampa, FL

Developer

Responsibilities:

• Owner of the Activation Extracts module.
• Low Level Design of Enhancements
• Code construction and Unit test for IRs / CCs

Environment: Sun Solaris 5.8, Red Hat Linux 7.x, C++, Perl, JAVA, Informix 7.3, CVS, Netoptimize OSS

Build Engineer

Responsibilities:

• Release engineering - Packaging & Depot creation
• Testing for Releases (Regression & SD Testing)
• Clearcase administration
• HP-UX administration (patch updates, SAM)
• Learning Products (LP) documentation

Environment: Rational Clearcase, HP-UX 10.23, SD-UX