Salesforce Admin/developer Resume
San Antonio, TX
SUMMARY
- 10+ years of IT experience in Application Software Designing, Development, Testing and Implementation.
- Over 5 years of extensive experience in Salesforce.com CRM and Force.com cloud platform with proficiency as solution architect, developer and administrator.
- Certified Salesforce.com, Force.com Developer with Strong knowledge of Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class, Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers). Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
- Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce objects, Junction objects, lookup and Master detail relationships.
- Extensive experience in customizing Reports and Dashboards as per business requirements.
- Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization. Page layout customization, page layout assignment based on profiles
- Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, web - to-lead, case management, Web-to case, Email-to-case.
- Extensive experience in designing of custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
- Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
- Experienced in force.com integration using web service APIs, Single sign on (both Delegated Authentication and SAML based SSO).
- Hands on experience with tools like Force.com Explorer, Force.com Migration, and force.com Excel connector, MyEclipse, Eclipse and Force.com Eclipse IDE Plug-in.
- Experienced in implementation of Customer Portal, Public Sites, Salesforce Ideas application, Community
- Good knowledge of implementing AppExchange applications
- Also involved in applications development using Java, J2EE, JSP, SERVLET, EJB2.0, Struts1.x & 2.0, Web Services, XML, AJAX, JavaScript, MS-SQL, SQL, IBATIS, JUNIT, Tomcat etc and different Java/J2EE Design Patterns. Familiar with UML, LDAP, SAML, SSO, JMS, Hibernate, Weblogic, Websphere etc
- Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.
TECHNICAL SKILLS
Salesforce/Force.com Technologies: Salesforce SFA, Apex Language, Apex, Salesforce CRM, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Analytic Snapshots, Email Services, Customer Portal, Custom Settings, Batch Apex, Reports, Dashboards, Validation Rules, Assignment Rules, Profile, Permission Sets, Roles, Public Sites
Salesforce/Force.com Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandbox, and Production).
SDLC: UML, Use cases and Use case diagrams, Class/ State diagrams, Entity Relationship Diagrams, Agile methodology, Waterfall methodology
Other Tools/Technologies: Java, J2EE, JSP, Servlet, JNDI, EJB, STRUTS, IBATIS, Hibernate, LDAP, Web Services, AJAX, Java Script, SQL, UML, HTML, XML, XSLT, DHTML, Adobe Photoshop, Dreamweaver, MS Office, Eclipse, Net Beans, Toad, Erwin, MPP, Apache ANT, Apache Axis, Active directory, Visual Source Safe, CVS, Vault, Tomcat, WebLogic7.0, WebSphere5.1
Database: MS SQL Server, PL/SQL, MS Access, and MySQL, Oracle
Operating Systems: Windows 2000, XP, Win 7, Win 8 and UNIX
PROFESSIONAL EXPERIENCE
Confidential, San Antonio, TX
Salesforce Admin/Developer
Responsibilities:
- Interacted with various business team members, perform detailed analysis of business and technical requirements and designed the solution.
- Analyze and design the enhancements and provide an effort estimate.
- Coordinate with team members and assign development work
- Implemented Public site, Customer Portal, Apex Controllers, Apex Triggers and Visualforce pages.
- Designed various profiles and permission sets for Business Admins, Innovators and Enterprise users.
- Implemented Object and field level security to hide critical information on the profile users.
- Developed various Custom Objects, Tabs, validation rules on the objects and tabs, Components and Visual Force Pages.
- Implemented Standard Approval processes and Email Services
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
- Involved in the data migration activities for migrating the ideas from external system to Salesforce.com using Data loader
- Created Batch Apex & schedule class to implement Idea, Vote, Comment Count jobs.
- Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades and accordingly implement Salesforce.com and Force.com best practices.
- Develop test classes to cover the code coverage of controller classes, trigger.
- Administration activities like Security Implementation, User provisioning and access management.
- Assisted in the configuration and maintenance of SANDBOX environments to facilitate success development and QA testing of new on demand features and functionality
- Implemented Force.com SSO solution for seamless navigation from other applications to Salesforce
- Release management - Executing new functionality roll-outs, Validate and check the quality of deployable and prepare change sets for testing and final deployment
- Production support, enhancement of existing system and Bug fixing.
Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Saledforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Windows XP, Win7
Confidential
Salesforce Admin/Developer
Responsibilities:
- Design and implement various Solutions mainly involve customization of standard objects like Accounts, Contacts, Opportunity, Opportunity Products, Price books etc.
- Implemented the best practices for connecting the Salesforce.com application using web services.
- Implemented Object and field level security to hide critical information on the profile users.
- Develop Java, Web service API based Integration framework to connect/Sync other systems with Salesforce.
- Code java classes for loading and extracting the data from SF, Shell script to call java program, Unit test cases
- Code reviewed - Java classes, APEX and Visualforce code
- Involved in system integration testing, Bug fixing
- Conduct research on Goldmine Database Structure Analysis.
- Data migration - Opportunity, Line items, Schedules, Accounts, Contacts, Users, Products from various legacy applications and other Salesforce instance to Sales Central.
- Implement Force.com SSO solution for seamless navigation from other applications to Salesforce
- Sandbox refresh, deployment of changes to production
- Complete Price-book realignment and product de-duplication activities
- Involved in administration activities like User management, User access, creation/modification of page layouts, workflow rules, validation rules, dependent fields, Profile changes etc.
- Involved in support and bug fixing activities
Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Saledforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Sandbox, Eclipse IDE Plug-in, Web Services, Partner WSDL, Java, Shell script, CVS, STAR tool, MS Excel
Confidential
Technical Lead
Responsibilities:
- Design and Construct the Solution
- Work with the client and the development team to present multiple options for the look and feel,
- Develop application Frame work using Java, Salesforce API
- Responsible for Integration of the System,
- Participate in code review of the software
- System testing of the Solution
Environment: Saleforce.com platform, Core Java, JSP, Servlet, XML, Apache Axis, Web service, Tomcat 5.5, Apex Web Service APIs, Eclipse 3.2, Vault.
Confidential
Technical Lead
Responsibilities:
- Work with the client for understanding the requirements
- Design and Construct the Solution
- Work with the client and the development team to present multiple options for the look and feel,
- Analysis and design of the System and prepare FRS - Functional Requirement Specification Document, Class Diagrams, RTM,
- Participate in project management activities like preparation of plan, status meetings, client meetings, team meetings etc.,
- Using Apex APIs for storing and retrieving data from Salesforce.com repository.
- Create Application Frame work using Sturts2.0, Writing business objects, Responsible for Integration of the System,
- Participate in code review of the software
- System testing of the Solution
Environment: Saleforce.com platform, Custom Objects, Core Java, JSP, Servlet, XML, Apache Axis, Web service, Struts2.0, Tomcat 5.5, Salesforce.com, Apex APIs, Eclipse 3.2, Vault.
Confidential
Technical Lead
Responsibilities:
- Design and Construct the Solution
- Analysis and design of the System and prepare FRS - Functional Requirement Specification Document, Class Diagrams, RTM,
- Responsible for Integration of the System,
- Participate in code review of the software
- System testing of the Solution
Environment: Saleforce.com platform, Custom Objects, Core Java, JSP, Servlet, XML, Apache Axis, Web service, Tomcat 5.5, Salesforce.com, Apex APIs, Jira APIs, Eclipse 3.2, Vault.
Confidential, NJ
Technical Lead
Responsibilities:
- Work with the client for understanding the requirements,
- Analysis and design of the System,
- Participate in project management activities like preparation of plan, status meetings, client meetings, team meetings etc,
- Implement security part to handle LDAP server (Active Directory/ADAM)via SSL Certification, Using LDAP APIs for storing and retrieving data from Active Directory, Secure Web services using SAML standards, Implementing Federation services,
- Code for audit reports(SOX compliance),
- Implement the core logic to store the password in LDAP using Encryption & Decryption,
- Write queries for retrieving data from SQL server,
- Frame work using Sturts1.1 Technologies,
- Code the business object using IBATIS framework,
- Responsible for Integration of the System,
- Participate in code review of the software.
- System testing
Environment: Core Java, JSP, Servlet, XML, Web Services, SAML, Active Directory, ADAM, LDAP, SQL Server, Ibatis, CAS, Apache Axis, Struts 1.1, Tomcat 5.5.
Confidential, NJ
Technical Lead
Responsibilities:
- Analysis and design of the System,
- Participate in project management activities like preparation of plan, status meetings, client meetings, team meetings etc,
- Assign tasks to team members and if required helping them to implement various task,
- Write complex SQL queries,
- Code Struts based Run Time framework generation,
- Code business object using Ibatis framework,
- Code review, Responsible for Integration of the System,
- System testing
Environment: Core Java, XML, XSLT, JSP, Servlet, SQL Server, Ibatis, Hibernate, Struts 1.1, C#(.Net), Tomcat 5.5.
Confidential
Java Developer
Responsibilities:
- Analysis and design of the System,
- Responsible for Admin module and Adhoc Reporting module of the System,
- Code Action objects, Form Beans, business objects, Lookup objects, helper objects, Entity beans, Session beans, JSPs, struts-config xml etc,
- Prepare deployment descriptors for deployment at Weblogic application server,
- Prepare unit test cases,
- Participate in status meetings, team meetings etc,
- Bug fixing
- System testing
Environment: Core EJB 2.0, Struts 1.1, JSP, Servlet, MVC Model-2 & Weblogic7.0.
Confidential
Java Developer
Responsibilities:
- Responsible for Admin module of the System,
- Code Action objects, Form Beans, business objects, helper objects, JSPs etc,
- Bug fixing,
- Prepare unit test cases
- Participate in status meetings, team meetings
Environment: Servlets, JSP, Beans, XML, MVC & Apache Tomcat5.1.
Confidential
Java Developer
Responsibilities:
- Code Action objects, Form Beans, business objects, helper objects, JSPs etc,
- Code features like milestone creation, modules & their tasks, Reports,
- Bug fixing,
- Participate in status meetings, team meetings
Environment: Struts, Jsp, Servlet, SQL server, Tomcat 5.1.
