SUMMARY

• Seven years of experience as a Business Analyst with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling.
• Strong experience in Mortgage Backed Securities, Loan Monitoring, Whole Loans and Commercial Loans.
• Strong knowledge of Software Development Life Cycle (SDLC), Rational Unified Process (RUP) methodology, and Project Life Cycle.
• Sound understanding of Object Oriented Analysis and Design OOAD and proficient in documentation of As - is and To-be business processes.
• Strong subject matter expertise in Fixed Income, Derivatives, Equities, Bond Pricing, Mortgage Backed Securities (MBS), Annuity.
• Proficient in MS Office Excel (pivot tables, vlookups, hlookups, macro), Access, PowerPoint, Visio.
• Strong knowledge in Automated Clearing House (ACH), Bank Clearing System, Electronic Funds Transfer (EFT).
• Extensive experience in conducting JAD sessions - participated in varied roles ranging from facilitator, preparing visual aids, setting goals and objectives, providing read-ahead materials to participants, etc.
• Proficient in the implementation of productionchange managementtechniques and service delivery disciplines
• Written Use cases and have produced Use Case Models, creating Behavioral diagrams (use case diagram, Activity diagrams and Sequence diagrams) based on UML Methodology & Business process flow diagrams.
• Proficient in the use of tools like Rational Rose, Requisite Pro, Rational ClearCase, and MS Visio.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD, and FSD
• Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems.
• Effective in multitasking and effective management of assignments according to work schedules with strong project management orientation.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environment.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, Rational Enterprise Suite, MS Visio, Telelogic System Architect

Reqmts. Management Tools: Rational Requisite Pro

Change Management Tools: Rational ClearCase, Rational ClearQuest

Project Management Tool: MS Project

Analysis / Modeling tools: UML, JAD, RUP, RAD

Testing Tools: Loadrunner, Test Director,Mercury Quality Centre

Operating Systems: MS Windows NT/98/95/2000, UNIX

Languages: SQL, UML

Database: Oracle 8i/9i, SQL Server 2000, MS Access

Utility: MS Office Suite Word, Project, Excel, Visio, PowerPoint, Adobe Acrobat Suite

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

PMO Project Lead Coordinator

Responsibilities:

• Recommended, designed, and streamlined the RID management processes, for effective and efficient monitoring and reporting, while working to ensure the ultimate success and completion of the program.
• Initiated the Quality Compliance Test which saw the team review all the RID forms and their contents to see their completion rate and if they met or exceeded the standards of CDE. The concerted effort upped the quality percentage from 55% to a peak of 94% at the end of week three.
• Drafted and later hosted urgent “as needed” meetings, in place of monthly static ones. These were more current, aggressive, and detail oriented, resulting in facilitating dialogue between leadership and Risk/Issue owners and stakeholder and ultimately leading towards mitigation and resolution of any pressing concerns
• Responsible for life cycle management; identification, mitigation, and resolution of all open RIDs for the Claims Development Center
• Lead the effort to champion Risk Management as a valuable strategy for achieving PMO goals, of providing the centralized ability to tactically coordinate project risks, issues, and project dependencies
• Promoted an active Risk Management practice at the project and Development Center levels
• Provided guidance and direction to owners and project level coordinators
• Functioned as a single point of contact for all questions regarding management, escalations, and resolution of RIDs for the development center
• Implemented and delegated jobs, and monitored a front-line processing staff of six.
• Facilitated Risk ID session for various projects to identify, validate, and track all potential events that could impact the critical path
• Included 6 month Program Level Risk Identification Session
• Project level Risk Identification Sessions updated every 90 days
• Initiated and monitored meetings with key PMO personnel regarding inter project dependencies
• Involved in reviewing the Document of Understandings (DOUs), and whether all participants are in agreement on the content, deliverables, as well as the delivery dates
• Reviewed the quality aspect of a dependency form and examined whether it is compliant with or exceeds the PMO standard
• Ensured smooth transition of a dependency from a draft status onto approval and ultimately having the right service delivered at the right time.
• Responsible for developing and communicating risk management reporting to leadership, including assessment of all the critical and high level RIDs that need Phase/Program Leadership attention
• Expert in using various databases used for logging in and monitoring of RID milestones, its progress, and how it corresponds to the critical path of the project
• Organized guided training sessions meant specifically for Project and RID coordinators to impart knowledge about the Confidential PMO structure, methodology, and standards.
• Responsible for leading weekly meetings meant to provide cross project discussion and create a platform to discuss RIDs. The goal is to recognize and quickly eliminate or minimize the impact or ongoing issues, and/or incidents through implementing and documenting workaround and permanent solutions.

Confidential, New York, NY

Business Analyst

RESPONSIBILITIES:

• Involved in all phases of software development life cycle.
• Reviewed Commercial Loan Dept documents based on the Business Unit request and the request for validity and time needed to complete the Project
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Prepare test scripts for the Commercial Loan Business Unit.
• Contributed in defining the scope of the project and defined functional specifications.
• Analyzed and documented the system specifications, Business requirements; used the tool DOORS for documenting, tracking and analyzing the requirements.
• Was actively involved in the design of BRD, FRD, Use Case diagrams and Activity diagrams using MS Visio.
• Involved in gathering the requirement with the SMEs to get the maximum information about the work-stream including Mortgage Servicing, Loan Monitoring, and Asset Management.
• Used SQL to query the database and performed data analysis.
• Implemented Front End to a Fixed Income Derivatives Trading System, including trade blotter and interfaces to risk management, accounting, and middle and back office.
• Implemented Simulation Tool to price complex equity derivatives portfolios in combination with fixed income and finance desk portfolios.
• Responsible for numerous decisions in respect to business policies, procedures, methods for implementation.
• Responsible to import the parts of the existing reports using Business Objects Live Office to develop the required reports in Microsoft Excel and Word.
• Formulated project plans including staffing, analysis, development, testing and implementation.
• Used UML to produce Use-Cases, Use case diagrams and Activity diagrams to explain process flows and functional specifications.
• Apply UML notations and methodology in developing models that accurately represent the business process reengineering and workflows and clearly communicate them to the stakeholders.
• Used the tool Systems Architect and MS-Visio to create use case diagrams and process flows.
• Involved in identification of business rules, business and system process flows, user administration, requirements and assumptions.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling.
• Regularly interacted with onshore and offshore teams to communicate requirements and review test cases and test plans.
• Updated and modified progress and resources allocation in MS project for the team.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.

Environment: Windows XP, Oracle/SQL Server 2000, SQL, OOAD, Mercury Quality Center, RUP, UML, MS Visio, MS Project, MS Office.

Confidential, Cleveland, OH

Business Analyst

RESPONSIBILITIES:

• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Interface with the Wholesale Commercial Loan and Mortgage user group to address issues.
• Review Commercial loan documentation to ensure enhancements are meeting the proper audit standards.
• Used Rational Rose to designed and develop Use Cases Scenarios, Use Cases Models, Activity Diagrams, Sequence Diagrams, State chart diagrams, OOAD using UML
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using Rational Rose.
• Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Managed all the requirements effectively and made them available to all team members.
• Authored Data Flow diagrams, Sequence diagrams and Business models
• Created requirements analysis and design phase artifacts using Requisite Pro, activity diagrams and Sequential diagrams.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Coordinated activities with project manager and various other teams using MS Project.
• Supported User Acceptance testing (UAT) and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge.
• Interacting with the developers to report and correct bugs.
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart.

Environment: Windows XP, SQL Server 2000, SQL, MS office, Rational Rose, Rational Requisite Pro, Test Director, ClearCase, UML,MS Visio, MS Project.

Confidential, Charlotte, NC

Business Analyst

RESPONSIBILITIES:

• Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
• Developed excel models to derive the amortization schedule for Whole loan products and Mortgage Backed Securities
• Created cash flow models for Mortgage Backed Securities, Whole Loans, Structured Securities using Bloomberg, Intex and ADCO data
• Interacted with Software development team and Business users as a liaison in helping developers to understand the business requirements thereby ensuring the proposed applications comply with the business specifications.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Worked with QA testing team to design test methods to verify the applications functions of consumer loan, home equity, refinance and commercial loan activities
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Analyzed the system to be implemented for production to ensure that it handles incomplete and accurate data and performs default method of calculations for various mortgage products like Mortgage Backed Securities, Asset Backed Securities, and Megas & Tranches
• Met with different business users to determine user requirements and goals.
• Conducted presentations to make users understand about the processes.
• Prepared project plan and defined different milestones.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML.
• Discussed different functional requirements and defined high level design and Use Cases.
• Used MS Excel and MS Word to create a field-to-field data map that was used as a main specification document for the conversion program.
• Developed traceability matrix for maintaining/updating system requirements using MS Excel.
• Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Delivered and maintained extensive documentation for future extendibility of the system

Environment: IBM Personal Communications, SDLC, MS office Suite, OOAD, UML, MS Visio, MS Project, Windows XP