SUMMARY

• A PEGA PRPC system architect with around 7 years experience in the IT industry that includes 6 years experience in application development using Pega systems PRPC in various domains such as Banking, Health care and Insurance.
• I am looking for a challenging career and to be a part of the team where i can use my skill set in the development of the organization and also enrich my knowledge in the process.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC Business Rules Engine (BRE) and in Analysis, Design, Development, Test and support of Java / J2EE systems based applications
• Experience in designing and development of End to End Class structure, User Interface, functions, Process Flows, Activities, Decision & Declarative rules and Security management
• Proficient in Pega Implementation cycle including modeling of business process, PRPC tool installation, development, testing, and deployment.
• Experience in troubleshooting & performance tuning of PRPC applications using Rules Inspector, Clipboard, Tracer, PAL and Log analyzer
• Involved in creating Activities, Flows, and Flow Actions as part of MAS project
• Experience in creating List View and Summary View reports in Pega
• Experience in external database configuration and RDB rules to query external database
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules to implement business rules and also to take decisions and route the workflow
• Integration of Pega applications to other technologies using SOAP, SQL, Java and Oracle.
• Worked with tools that include Microsoft Visual Studios, SQL Server, Eclipse Indigo, Dream Weaver, Web Expression, Adobe Flash.
• Having extensive knowledge in Development and testing of Inbounds and Outbounds
• Pega Smart Investigate design and implementation for payments.
• Worked on SMA, DCO, Agents, SLA, User Interface rules.
• Excellent Analytical skills, Presentation, Written and verbal skills and leadership qualities.

TECHNICAL SKILLS

Operating Systems: Windows 95, 98, 2000, XP & MS - DOS, Linux, Unix

Languages: Oracle, MS SQL, Oracle 8i/9i, SQL Server 2005, DB2

Databases: Oracle, MS SQL, Oracle 8i/9i, SQL Server 2005, DB2

Web Related: JSP, JavaScript, XML, HTML, XML, XSL, XSLT, Ajax, MQ Series 5.2,Webshpere

Tools: & Utilities Pega rules process commander, Eclipse, Rational ROSE, RAD, Visual Source Safe, IDE Net Beans, Pega PRPC 6.2

Domain Knowledge: Business Process Management

PROFESSIONAL EXPERIENCE

SR. Pega PRPC Developer

Confidential, San Francisco, CA

Responsibilities:

• Developed and unit tested specific modules with Pega Rules Process Commander.
• Involved in Design of Class Structure, Properties, Activities and Service rules
• Created technical Design documents and Requirements documents on the basis of use cases
• Developed Report definitions and List To List controls to meet the Business requirements
• Developed Flows and activities
• Creation of Validation rules to implement business logic validation
• Involved in testing and troubleshooting the Performance related issues of the application
• Expertise in using Tracer, Clipboard and Rules Inspector
• Conducted Demos and Presentations for Business users
• Interaction with client to understand expectations and requirements

Environment: PRPC V6.1, Java, J2EE, Web Sphere, Web Services, MS VISIO HTML, XML, Windows

Pega Developer

Confidential, Pasadena, CA

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Interacted with clients to understand the business requirements
• Involved in Class Structure Design and played a key role in converting the Business process into Pega Workflows
• Generated the reports using PRPC OOB Functionalities
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues
• Implementing User Interface for various flows like claims, complaints etc using Portals, Sections, Harness, HTMLs and other supportive UI related rules
• Implemented Decision tables, Decision Maps and Declarative expressions
• Worked extensively on the CPMHC Framework and gained good understanding on Intent tasks, Interaction Drivers and CPMHC Portals
• Good debugging capabilities using Clipboard and Tracer, extensively worked with the Trace Open rule, Break Points to keenly debug Activities

Environment: Agile Methodology, PEGA PRPC V 6.2 SP2, PMF 6.1, Microsoft Visio 2003, HTML, JavaScript, DB2 UDB, Quality Center

Pega Developer

Confidential, Atlanta, GA

Responsibilities:

• Involved in business discussions and finding solutions.
• Interacted with Users, Developers, Project Manager to understand the business
• Responsible for making design documentation of the project
• Involved in creating Activities, activity step methods, when rules and decision rules Involved in creating Activities, activity step methods,
• Designed and developed E-mail notification rules. Developed Integration rules using Rule-Connect-SOAP for ECM reindexing
• Designing and developing Process Flows, Activities and User Interface Rules for Tickets Escalation System
• Implemented an activity that sends an e-mail to the agent as well as attach the e-mail to the work object
• Debugging using Tracer and Clipboard Management

Environment: PRPC 6.2, sp2, CPMi, DB2, HTML, XML, JavaScript, Web Sphere.

Pega Developer

Confidential, SANJOSE CA

Responsibilities:

• Designing the application as per the requirements considering the Pega Guardrails
• Documenting the user story based on business requirements
• Involved in business discussions and finding solutions
• Created High LevelClass Structure, WorkflowsandRule setsinPega PRPC
• Developed components using Activities and Properties
• Designed and developed E-mail notification rules. Developed Integration rules using Rule-Connect-SOAP for ECM reindexing
• Implemented an activity that sends an e-mail to the agent as well as attach the e-mail to the work object
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Debugging using Tracer and Clipboard Management
• Designed and developed HTML stream rules
• Worked on Dynamic select, Declare Pages and Rule delegation
• Troubleshooting Prod issues with Pega tools like tracer, SMA and clipboard

Environment: PRPC 6.2, sp2, CPMi, DB2, HTML, XML, JavaScript, Web Sphere

Front End Developer

Confidential

Responsibilities:

• Designed and developed user interface, Business Logic Tier and Data Access Tier
• Design and coding of critical module.
• Involved in integration, unit testing, Regression and System testing
• Deployed the Application on JBoss Server
• Monitored transactions, analyzed resources such as Servlets, viewing traces, logs and messages

Environment: Application Server, Servlets, JUnit, Apache