SUMMARY

• Around 7 Years of total IT Experience with 5 Years of QA Lead Experience across different Applications.
• Extensive experience in the field of Information Systems as a QA Application Lead.
• Well versed with complete life cycle Development Process which includes Developing, Testing and Implementation.
• Participation in project meetings with the Development team in UAT, SIT and Production Rollout.
• Well versed with Various Testing Stages, Testing Types, Testing Techniques
• Excellent understanding of the Software Development Life Cycle and role of QA Lead.
• Expertise in testing GUI applications, SQL query scripts and SQL commands for testing.
• Coordinated functional testing, black box testing, white box testing, GUI testing, back - end testing, load/performance testing, UAT and SIT and regression testing.
• Performance, Stress and Load testing using Load Runner.
• Proficient in functionality testing, usability, stress testing and ensuring that the software meets the system requirements.
• Investigated bugs using Test Director, Quality Center and interacted with developers to resolve technical issues.
• Experience in coordinating User Acceptance Testing (UAT).
• Experience in Retail management applications.
• Instrumental in analyzing bugs, reported bugs and track progress of application tool for version and build changes and responsible for maintaining Zero Defects.
• Responsible for testing the entire functionality of the application on different browsers and operating systems
• Represented various meetings for QA issues with various levels of management in organization.
• Exceptional ability to quickly master new concepts, very co-operative team player, fluent communicational skills, and interpersonal skills, innovative and self motivated

TECHNICAL SKILLS

Front-End Tools: MS Office, MS Visio, MS Query, MS Project 2000

Programming Languages: SQL, UML, C, C++, Java

Data Bases: Microsoft Access, MS-SQL Server, and Oracle

Tools: Win Runner, Load Runner, Quick Test Pro, Rational rose, Caliber RM, Clear Quest, Clear Case, Rational manual tester, Rational Functional Tester.

Web Technologies: XML, HTML, VB, ASP, Client-Server Programming

Bug Tracking: Quality Center, Test Director, Team track, Bugzilla

Operating Systems: windows and UNIX

PROFESSIONAL EXPERIENCE

Confidential

Application Lead

Responsibilities:

• Responsible for analysis of defects in Quality Center and coordinated with business users in retesting the applications after defects are resolved.
• Ensured that the testing efforts are carried as per the business and functional requirements.
• Conducted All Hands Meeting before the production roll-out and ensured that all the change control documents are completed as per Change Control Board policies.
• Contributed in Test Planning & Test Strategy.
• Responsible for tracking of bugs and using Quality Center and maintained zero defects.
• Design the Test Cases, Review and updating the test cases as per requirement
• Responsible for coordinating testing efforts in Cross Functional applications and ensure that user testing is done with proper validation of data.
• Responsible for verifying and validating of application functionality and mentored business users in understanding the application business process.
• Prepared Defect tracking report for the applications using Excel.
• Communicated with the offshore team in resolving testing issues and defect tracking.
• Contribute in Test Planning & Test Strategy.
• Responsible for daily monitor of Defects in Quality Center and coordinated with the off-shore team in fixing the defects and responsible for cross communicating to Business Users.
• Providing training to team members of the testing tools.

Confidential

Application Test Lead

Responsibilities:

• Test case design, review and maintenance as per requirement Design, review and updating the test cases as per requirement
• Responsible for coordinating functional, UAT and SIT tests with business users and responsible for maintaining Zero Defects before application roll-out.
• Coordinated with Off-shore Development team and ensured that the defects are timely resolved as per Service Level Agreement Standards.
• Responsible for analysis of defects in Quality Center and coordinated with business users in retesting the applications after defects are resolved.
• Conducted All Hands Meeting before the production roll-out and ensured that all the change control documents are completed as per Change Control Board policies.
• Providing training to team members of the ATM devices and Agilis software.
• Involved in preparing Risk Management Plan, SCR check list and Review Log.
• Contributed in Test Planning & Test Strategy.
• Responsible for tracking of bugs and using Quality Center and maintained zero defects.
• Responsible for Coordinating testing efforts and conducted meetings with the software team in project meetings.

Confidential

Responsibilities:

• Responsible for analysis of defects in Quality Center and coordinated with business users in retesting the applications after defects are resolved.
• Lead team size of 5 Quality Analysts and ensured that the testing efforts are carried as per the business and functional requirements.
• Conducted All Hands Meeting before the production roll-out and ensured that all the change control documents are completed as per Change Control Board policies.
• Contributed in Test Planning & Test Strategy.
• Responsible for tracking of bugs and using Quality Center and maintained zero defects.
• Design the Test Cases, Review and updating the test cases as per requirement
• Responsible for coordinating testing efforts in Cross Functional applications and ensure that user testing is done with proper validation of data.
• Responsible for verifying and validating of application functionality and mentored business users in understanding the application business process.
• Involved in preparing Risk Management Plan, SCR check list and Review Log.
• Contribute in Test Planning & Test Strategy.
• Responsible for daily monitor of Defects in Quality Center and coordinated with the off-shore team in fixing the defects and responsible for cross communicating to Business Users.
• Providing training to team members of the testing tools.

Confidential

Responsibilities:

• Involved in Mater Test plan preparation and Efforts Estimation.
• Participated in daily status meetings with Subject Matter Experts (SME) and Onsite leads.
• Involved in preparation of daily status reports for presenting to the client and Project Manager.
• Assisted Project Manager in providing detailed test strategy and ensured that the testing efforts are carried out in accordance with Project Plan.
• Responsible for maintaining and track Quality Center for Test Execution, Software Bug identification, tracking and reporting.
• Involved in preparation of BRD and Functional specifications and coordinated with business users in ensuring that the testing activities are carried and recorded as per the functional requirement.
• Walkthrough of Master Test Plan to all Project team and Business users
• Designed and developed ETL Test Cases.
• Coordinated UAT and SIT and ensured that the defects are minimized and project is timely delivered.
• Responsible for coordinating with Offshore team and responsible for escalating the issues and ensured that the defects are timely fixed as per delivery standards.
• Worked closely with software developers, business analysts, product managers, release management to resolve product issues and to ensure high quality and timely product releases.
• Knowledge of facilitation, mentoring and Technical writing skills including documentation and editing of user manuals using Adobe products and Acrobat.
• Prepared project documents and application information documents, this reduced time and cost to train new members.
• Assisting the business team during production check out.
• Prepared sign off documents for every stage of testing.

Confidential, Richmond VA

QA / BA analyst

Responsibilities:

• Analyze customer requirements and system and component specifications and develop test plans, procedures and test cases
• Captured the requirements into Requirement management tool Caliber RM in creating the RTVM.
• Understand applications such as RMS (Retek), rPOS, RESA, RPM.
• Actively took part in test planning strategies and business meetings.
• Prepares Test plan, Test cases, Test scripts and Designated Test strategies.
• Performed Integration, Regression andSystem testing.
• Responsible as a on-site Quality Analyst and coordinated with off-shore development team to ensure that the defects are timely resolved as per the service level agreements.
• Tested the implementation of Retail management tool on POM (purchase order management) system.
• Participated in design and test plan reviews with software development and testing team
• Participated in process improvement activities for the software integration team
• Involved in data acquisition by taking logs and control the software test tools and plans
• Measured response times and Transaction rates of the applications in Performance testing using Load Runner
• Responsible to generate different Load analysis reports for Upsers.com
• Responsible to record and tailoring Vuser Scripts, capturing different error messages to ensure Load Runner understand, capturing dynamic values and to correlate.
• Carried out Performance testing, Stress testing and Load testing on various modules using Load Runner.
• Measured response times and Transaction rates of the applications using Performance testing using Load Runner
• Responsible for generating performance results (Hits per second, Throughput, Transaction summary, Average Transaction response time, Transaction response time under load, CPU utilization) under different scenarios.
• Was responsible for setting up test environment provided full application and platform support to the test team.
• Executed the automated test scripts.
• Worked in an Agile environment interacting closely with the business and development teams.
• Extensively used SQL to verify the data in the database.
• Performed Manual testing using Mercury Quality Center.

Confidential, IL

QA Analyst

Responsibilities:

• Defining the standard templates and Process development to get the Quality product to the organization.
• Responsible for executing the test scripts and test plans for the application.
• Conducted Regression, system and functional testing.
• Monitored Test Director to close the bugs/cases as and when developers fix the bugs.
• Responsible for working on test migration of the SQL server 2000 database.
• Developed test scripts for Functional, Regression and data driven tests using Win Runner.
• Preparation of project schedule using MS-Project.
• Developed test cases for the ratings & Quote of the different insurances provided by the company.
• Prepared QA work plan for Generating leads from web site
• Performed UAT testing.
• Collated final test results and reported in writing to the Project Manager and other designated project personnel; and in the case of UAT produced a final report on the overall conduct of UAT which can then be used as part of the Go Live Decision.
• Made arrangements for the users to conduct UAT.
• Responsible for working with the manager and other users and Performed Black Box testing
• Interacted with developers, discussing the spec provided by the Analysts and also the changes and the discrepancies in the application

Environment: Test Director Win Runner, SQL server 2000, MS-Project, Win XP.