Business Systems Analyst Resume San Mateo, CA - Hire IT People

SUMMARY

ERP Business/Functional Analyst with more than 5 years of relevant experience with focus on Integrations, Business Analysis, Requirement Gathering, Gap Analysis and Software Validation.
Functional experience and knowledge in multiple ERP tools specializing in finance.
Solid business and presentation skills and can perform well both independently and as a team.
Excellent communication, analytical and presentation skills.
Hands - on experience and knowledge of SQL.
Proficient in User Acceptance Test (UAT) by working with internal and external users/customers and obtained delivery approval of the project.
Ability to interact with developers and product analysts regarding testing status and defect tracking.

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential, San Mateo, CA

Responsibilities:

Working as a Business system analyst for NetSuite implementation project and then after implementation support team.
Working closely with AR team, AP team and order management team and understand the process flow.
Responsible for all the Desktop procedures and Reporting.
Worked as the liaison between users and the technical team.
Participated in gathering user requirements.
Responsible for configurations of roles, responsibilities, forms in NetSuite.
Conducted User acceptance tests.

Environment: NetSuite, SFDC, Great Plains.

Applications consultant

Confidential, San Ramon, CA

Responsibilities:

Worked closely with the Order Management, Billing and Revenue team and understand the process flow
Monitored, tracked and closed bugs by working closely with the development team in offshore.
Worked as the liaison between client and the technical team.
Participated in gathering user requirements.
Solving functional problems and training the users on the functionalities.
Ensured task completion to specification, on time and within budget.
Conducted User acceptance tests.

Environment: NetSuite, OpenAir, Sales force CRM.

Software QA Engineer

Confidential, Los Angeles, CA

Responsibilities:

Worked closely with project managers, business users and developers to formalize a business idea and define requirements.
Gathered requirements, Performed Gap(As is -To be) analysis by identifying existing technologies, documenting the enhancements to the end state requirements.
Performed manual testing, sanity testing, smoke testing and user acceptance testing.
Followed CMMI to improve the quality of process outputs and reduce defects.
Created requirement traceability matrix to make sure the current project requirements are being met.
Gathered requirements, performed gap analysis by identifying existing technologies, documenting the enhancements to the end state requirements.
Managed enhancements and defects promptly to assist the operations in resolving issues.
Organized walkthroughs and inspections with development managers and reviewed the status of the application testing.

Environment: Microsoft Dynamics, Microsoft Excel

Software QA Engineer (Trainee)

Confidential, Los Angeles, CA

Responsibilities:

Acted as a liaison between the technical and management group.
Conducted user interviews, gathered requirements, analyzed and documented business requirements.
Acted as a liaison between the technical and management group.
Conducted user interviews, gathered requirements, analyzed and documented business requirements.
Involved in documentation of business constraints and assumptions.
Auditing/reviewing the project management activities in the project - this includes risk management activities, issue management activities, managing by metrics, statistical management of projects etc.
Analyzing and gathering business requirements, identifying system interfaces and creating the requirements specification document.
Assisting the team in conducting causal analysis using Fish bone, Pareto chart - thereby identifying the root causes.
Actively involved in Process Management to enable the activities of planning, monitoring the performances of a process.
Auditing/reviewing the project management activities- this includes risk management activities, issue activities, managing by metrics, and statistical management of projects.

Environment: NetSuite, OpenAir, SFDC, Dynamics-Ax, Dynamics GP